Is Zomato down right now?
(latest update April 15, 2021)
Zomato is a restaurant aggregator and food delivery service that provides information, menus, and user-reviews of restaurants as well as food delivery options from partner restaurants in select cities. Zomato also offers grocery delivery. Is it up or down? Is it down for me? Check the status or Report your issues below!
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anup @aka_rules
Reported 2021-04-15 13:14:22
@swiggy_in
@SwiggyCares
Very poor service by #Swiggy wrong order delivery then much poor customer care service. They don't have any professionalism to address any issue.
Now onwards, I will order on @zomato @zomatocare @zomatoin only. They are best.
Simranjeet Singh @simish88
Reported 2021-04-15 13:10:43
@zomato I am not getting any resolution on this, shut down this bloody shop if you can’t accept your blunders https://t.co/ct6sAAu8M9
siddappa yadav @Siddappa1Yadav
Reported 2021-04-15 13:01:26
@zomatoin WTF Zomato Do you really think a Chat Bot will resolve customer issues??? I need some real fu*kn problem with my food...
Swanand @sj_here
Reported 2021-04-15 11:55:03
My question to @deepigoyal is:
1. Is it @zomato policy to leverage customer information to address customers complains?
2. Shouldnt the customer exec only be able to see the order with issue? What all data can they access and what securtiy measures does zomato take to make sure..
Amit Kumar @kmramit04
Reported 2021-04-15 11:32:35
@Aashishsharma03 @zomatocare They will resolve for sure.. it would be .. they would apologize, credit a few points in your account and that's it u would face the same issue again. #swiggy Much better than #Zomato
Pratik Kumar @unknown7384
Reported 2021-04-15 11:16:26
@SwiggyCares @swiggy_in @SwiggyCares I doubt all the restaurants shut down at the same time. I think its a problem at swiggy’s end. All the restaurants seems to deliver on @zomato
Ayyappa swami @Ayyappa89406073
Reported 2021-04-15 11:04:53
The delivery boy company SWIGGY is the best company problem resalov immediately @zomatocare @zomato @zomatoin my I'd FE981014 terminated 1month done no body not helped the big worst company
Vipul Chug @ChugVipul
Reported 2021-04-15 10:52:11
@zomato @zomatocare @zomatoin
the same 12km area .
I've been talking to customer care and still not getting any response please do look forward for my issue
Kaberi @Purkab
Reported 2021-04-15 10:51:10
@zomatoin There is no fleet of delivery person active in my area in pin-743144, pin-700120 areas since last 4hours, would request to please kindly look into the issue
Abhishek Hargan @sheky_dragonwar
Reported 2021-04-15 10:18:49
@dominos_india Is there any issue with your mobile application or with this specific vendor ? Domino's near shagun, Ulwe always shows that the store is offline but we can still order from Swiggy and Zomato. https://t.co/a30urkFWsI
Saket Maharshi @saket_maharshi
Reported 2021-04-15 10:18:48
@zomatocare Secondly looking after the restaurant and not repeating the same issue will not give my money back or will cook my food if the food is is uncooked and has stale item in it the customer cannot eat that food so if you see my money was spent on food which i cldnt eat
Chanukya Potnuru @ChanukyaPotnuru
Reported 2021-04-15 10:18:19
@Bharath11957864 @zomatocare Typical reply from @zomatocare , Please consider this as an exception and we cannot do anything in this case please change the rating of the restaurant. They dont value customer and money . I have been asking for a similar issue from one to two month but its still the same
Sibgath Khan @SibgathKhan7
Reported 2021-04-15 10:00:18
@zomatocare Issue not yet resolved
sankara lingam @shapirosankara
Reported 2021-04-15 09:21:59
@zomatocare @luffy3810 for me to have same issue
Swati Machcha @swatimachcha
Reported 2021-04-15 07:19:02
@zomatocare I'm yet to receive call from your team. You guys asked me my direct contact details which I have shared with you. Then why there is a delay in closure of this issue.
AmdavadiAlien @AlienAmdavadi
Reported 2021-04-15 07:18:08
@swiggy_in does not have sufficient resource for delivery, because of some payment problem, the same issue here in #Ahmedabad, hence i switch to @zomatoin and make sure your evening order are between 6 to 6.30PM, otherwise you will not get you food on plate.
prachi @prachimalpani04
Reported 2021-04-15 06:46:09
@zomatoin @zomatocare you said you resolved my issue but I can’t see it in my Zomato account. Thanks
Shweta Malasi @MalasiShweta
Reported 2021-04-15 06:19:34
@zomato @zomatocare
Its been last 20-25 days we are facing issue in zomato business app to modify bank account details for a restaurant located in Mumbai.
Zomato believes food delivery to be quick for customers,
apperciate if it is applied for business owners.
IBRAHIM ALI KHAN @MASTERMINDKHAN
Reported 2021-04-15 05:55:29
@zomatoin @zomatocare @zomato bank clearly states the transaction is successful and they gave a transaction reference number too. Kindly issue my refund! Your system indicates you should give refund and moreover you have no reference or proof stating you didn't receive the amount https://t.co/JvdosESB2I
Siddharth tiwari @Siddhar26365912
Reported 2021-04-15 05:30:46
@AstroGamesTV @Tzuyubabyy @anubha1812 @VarshaEGaikwad @DrRPNishank @cbseindia29 @CMOMaharashtra ****o sir ,
My name is Siddharth tiwari I live in Pune Maharashtra .......since lockdown I have faced financial issue....I work as a delivery boy for Zomato since 3 mnths....I was also like u protesting for cancellations of exams but now.....my father died due to covid....
Siddharth tiwari @Siddhar26365912
Reported 2021-04-15 05:24:09
@SnehaBh34930921 @anubha1812 @CNNnews18 @VarshaEGaikwad @CMOMaharashtra @DrRPNishank @cbseindia29 ****o Sneha
My name is Siddharth tiwari I live in Pune Maharashtra .......since lockdown I have faced financial issue....I work as a delivery boy for Zomato since 3 mnths....I was also like u protesting for cancellations of exams but now.....my father died due to covid....
Satya Srinivas Ch @Satya_SRT
Reported 2021-04-15 04:57:01
@zomatocare Hi, did you get a chance to check the issue?
Yash Gupta @yashgph3
Reported 2021-04-15 03:43:56
@zomatocare
My issue is still not resolved
Swayam Prakash @timetravellerS9
Reported 2021-04-15 03:40:11
@zomato why don't I see the Done option after reviewing the Zomato valet and the app is slowing down at times.
Lagta hai aaj kal ghar ka khaana jyada kha rahe ho 😂
#Zomato https://t.co/VQDgPlfItp
udaykumar @Udaykumardhoni
Reported 2021-04-15 03:39:00
@zomatocare This is outrageous. Just to show-off you responded. You didn't solve my problem. I'll file a law suit against Zomato.
igKnightMonk ✡️ @cvsreekar
Reported 2021-04-15 03:32:14
@zomatocare This is not the first instance. The complaint is already raised. My question here is on what basis u mark a restaurant as ‘max safety’? None of those are following protocols as already mentioned that I faced this issue in all the 4-5 diff places ordered in Hyderabad
Tanya @Tanya69041587
Reported 2021-04-15 03:27:01
@zomatocare How resolved my issue can u let me know even your employee mr manoj or bavesh cut my call.
Happy @Happy_IND19
Reported 2021-04-15 03:22:10
Spilled meal, no bill attached, delivered in 1 hour after showing 37 minutes, tagged as 'Best Safety' and app not uploading pics of the issue! @SwiggyCares are you really 'caring'? @swiggy_in repeated behaviour!
I'm joining you @zomatoin @zomatocare , don't be like it. https://t.co/CX4gwptPvT
Raj @utkalsantan31
Reported 2021-04-15 02:08:41
@zomato The company not resolving the wrong order issue since one week and also their customer support team @zomatocare also playing with the customer by saying we will get back to you shortly. Very poor service #neverorderagain @zomato. https://t.co/uhNFfIIjyy
Ravi Shankar @Ravish_12
Reported 2021-04-15 01:49:42
@zomato Please fix this Dose not deliver to this address. https://t.co/N9QmFe7OPo
Tweetu_Singh @wolveryn_
Reported 2021-04-15 00:12:12
@zomatocare Still doesn't answer why you don't re***ign the delivery boy if his bike breaks down. You spoilt the whole Party y'day.
rajARMY @rajARMY4
Reported 2021-04-14 22:54:33
Just strengthen your systems @zomatoin and most importantly your customercare is horrible.
@zomatoin refused to take any action as long as the issue was restricted to your customer care support chat. Phew!
Shubham Biswas @Shubham32858765
Reported 2021-04-14 16:49:01
@zomato just see whats your Zomato agents react when they saw the problem. In the covid time i will nit accept this kinds of order. https://t.co/9yjEsykBaJ
Rahul Sharma @rahul110393
Reported 2021-04-14 16:40:06
@zomatocare @zomatoin have received an incomplete order. Your support team expects me to eat the order as received. The items missing are what makes the food enjoyable. I’m being insulted. Repeated scripted messages. Blatant Refusal to escalate the issue. So disappointing.
Ashish @logicallyours
Reported 2021-04-14 15:33:53
@deepigoyal
What's the latest on the issue between Hitesha and Kamaraj?
#ZomatoDeliveryGuy
#zomatodeliveryboy
Manjit Kumar @Manjit183
Reported 2021-04-14 15:31:15
@zomatoin
@KFC_India
Ordered two veg zinger burgers from Zomato - KFC Ravipuram. And all I got was some stale bread stuffed with left over patties and mayo! The restaurant won't take it back and Zomato staff said they can only issue me a 100 rs refund!
This is really poor ! https://t.co/7nh79c0sVB
Ashok Kumar @AshokKu76021813
Reported 2021-04-14 15:15:33
@zomatocare when it will solve the issue https://t.co/Jm9wxCplJO
Ayush Tiwary @AyushTtweets
Reported 2021-04-14 14:30:58
Even after two years @kitchlug I wanted to tweet the same thing again..... anyways@ @zomatoin good luck with the public issue!
Nani @Nani12355067
Reported 2021-04-14 14:09:50
@zomatocare @Kunal72000639 Please look into my issue
https://t.co/0U33cNlLyA
Omkar Kulkarni @Omkark23
Reported 2021-04-14 14:00:30
@deepigoyal @MumbaiPolice Lol... I was wondering why @zomato is down after 8Pm. Ordered from @swiggy_in 😄
Nani @Nani12355067
Reported 2021-04-14 13:52:27
Can you guys look into this issue please @zomatocare @zomato @zomatoin @ZomatoUS
kishan singh @kishansingh1611
Reported 2021-04-14 13:36:27
@zomatocare Another issue happened with me see my tweet and please help
Rohit Sharma @RohitSh21928657
Reported 2021-04-14 13:20:35
@zomatocare I have complaint regarding my order but still not got any response from you side. please check my issue as soon as possible .
Shubham Patil @shubhamp_1122
Reported 2021-04-14 12:54:08
@zomatocare Hey just ordered Chole Bhature from Zomato. Ordered delivered with spilling issues and packing was not up to the mark. Kindly look into the issue I never expected this from Zomato.
Order ID- 3035744001
Sonny Boy @SarabjitJassal
Reported 2021-04-14 12:31:46
@zomato @zomatoin Why is it so difficult to get any issue resolved with you guys, Zomato Case # 570331, I hv bn follwng up since 19/01 and no update or resolution and no replies to mltpl emails.can someone pls chck it and respond
Vevek C Dhabaliya @vevek5000
Reported 2021-04-14 12:22:12
@deepigoyal @MumbaiPolice One **** of jealous crappy human. If you fall down, take others down with you. #BoycottZomato
NIKHIL G BHINGARE @Niks4711
Reported 2021-04-14 12:02:11
What is the problem to deliver Alcohol in Mumbai ??? @swiggy_in @zomato
Tweetu_Singh @wolveryn_
Reported 2021-04-14 11:32:37
@zomatocare No this is a general query to understand your process. The delivery partner's bike broke down and he told there's no process to re***ign to someone else. Is it true?
Tweetu_Singh @wolveryn_
Reported 2021-04-14 11:16:48
@zomatocare if your delivery partner's bike breaks down is there no option to re***ign that order to another delivery partner?
Ranjit Singh @ranjit35542
Reported 2021-04-14 11:09:38
@zomatocare Problem has been solved. Restaurant is live now.