Is Xplornet down right now?
(latest update April 19, 2021)
Xplornet Communications is an internet service provider and mobile network operator. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Jori @jorkirk
Reported 2021-04-18 18:45:55
@dnlfarms @GMeaden26 @Xplornet @SaskTel Did that and it says yes but if line of site is an issue...then I’m not sure as the trees eff all that up.
Jori @jorkirk
Reported 2021-04-18 18:16:08
@GMeaden26 @Xplornet @SaskTel You should try that Elon Musk ditty. Mark Caswell down in Climax says it is the cats meow!!
Grayson Meaden @GMeaden26
Reported 2021-04-18 18:14:54
@jorkirk We've been waiting 3 weeks for @xplornet to fix ours. If only @SaskTel fusion wasn't garbage as well.
Lewis Bron @lewisbron
Reported 2021-04-18 13:24:52
@Xplornet so far its taken me 11 hours to get a download to 68%. Just wondering when you are going to give us what we paid for instead of the scamming? Instead of trying to get more sales. Maybe fix your internet for you current customers before you lose them all and get sued
Kirk Pederson @RinglerunSk
Reported 2021-04-18 09:39:07
@Xplornet Good morning @xplornet day 5 now. And we are still under investigation. Any updates on the Macrorie outage?
Dubbloseven @Dubbloseven
Reported 2021-04-16 18:50:38
https://t.co/bPEiR20g1f LMAO @xplornet 50 Down Mbps unlimited. Sacks of ****
Kirk Pederson @RinglerunSk
Reported 2021-04-16 16:30:52
@Xplornet ****o @Xplornet social media rep. Does asking someone to DM direct actually fix the problems with the tower? If it does I will, but I suspect it will just have me reset everything and we will be back here with no internet and me falling behind in work.
Walter Smith @Smithfamilyseed
Reported 2021-04-16 09:13:46
@CropProCory @DavidKucher @KeatingSeed @ChDpVentures I hear you! Regretfully for us don’t have the option, our xplornet was down about as often, it just never cracked 20 down and 2 up. Big improvement with starlink https://t.co/CzvpuPcuFd
Kirk Pederson @RinglerunSk
Reported 2021-04-15 16:36:35
@Xplornet Why? I have talked to your support department (they are good by the way) and it is your tower that are down and costing me thousands. I see no reason it hear the same “we are sorry and are working on it” for the 14th time in past 30 days
Kirk Pederson @RinglerunSk
Reported 2021-04-15 13:52:44
Once again @Xplornet is down. Great way to work remotely with internet that is down daily in the middle of the morning. Need a new reliable solution for work at home in rural Sask. No not you @SaskTel, no cell coverage and speed reductions are a joke.
Hood3dGam3r @HoodedGamer8
Reported 2021-04-15 08:20:54
@Xplornet I can’t get an account. That’s the problem with your company, when you are the only one who services our area. People in my area need to be able to connect to your towers and when one is a stop cell and we can’t hit the other new tower you have then we are with out any service
Lewis Bron @lewisbron
Reported 2021-04-14 20:35:35
@Xplornet fix your ****ing internet. You are a scam
Chelsie D. @Chelsie_D
Reported 2021-04-14 17:06:46
I have been working from home (rural area) since April 1, 2020 and today is the first day my internet has been down for an extended period of time. Honestly I’m kind of impressed Xplornet has been that good to me.
Derek MacEwen 🍁 @DerekMacEwen
Reported 2021-04-14 06:33:32
Xplornet has a full-page ad in today's @JournalPEI touting an (up to) 50 Mbps down, 10 up "truly unlimited" LTE (wireless) service at $99.99/mo. 1st 2 yrs, $109.99 after. $49 install fee. https://t.co/QZA3zS62UW
IvyFrostt Games @IvyFrostt
Reported 2021-04-13 20:18:17
@HoodedGamer8 @Xplornet Internet's been down in my area for hours. Never been out this long before without a snowstorm.
Vertimyst @vertimyst
Reported 2021-04-13 18:26:58
@mrcraigbeckett @XboxKaneda Mine too around the same time, still down, also Xplornet.
Kaz 🇨🇦 @BlueSerenity15
Reported 2021-04-13 16:15:13
@Xplornet @HoodedGamer8 I spent 45 minutes on the phone with service because my internet wasn’t working. Twice they told me it was me. When I insisted that there isn’t a problem from my side they took another 25 minutes putting me on hold just to come back and say the problem was on their end. 1/2
brandon smith @brandon90053725
Reported 2021-04-13 08:39:49
@Xplornet I’m on carrying place tower when can I get 50 down 10 up
Adam "Amatiel" @DarkwolfAmatiel
Reported 2021-04-12 10:17:07
@Xplornet paying for 50mb/s up and 3mb/s down
your giving me basically x10 worse than that, we gunna have some legal issues? https://t.co/GeZmF4Srdv
Addiction @Rogue_Addiction
Reported 2021-04-08 11:41:27
@Xplornet
**** you your internet is slower than my fat*** uncle with down syndrome you stupid corrupt corperate canadian ***holes you're the thing about canada that is bad (aside from trudeau of course)
Matt Marsh @marshmat
Reported 2021-04-07 21:18:56
Oh, there it is. Tonight's annoying regular unscheduled long outage is an hour late. Tsk, tsk, @Xplornet
Internet Needed (Please Help) @AtTheDogPatch
Reported 2021-04-07 19:52:20
@Mark_Goldberg @Xplornet CRTC should shut em down. False promises, dishonest business practice.
Metal Wolf @m3t4lw01f
Reported 2021-04-07 15:08:13
Just had my first real outage with @SpaceX Starlink. Lasted about a half hour, maybe 45 minutes. My account portal had a banner that told me about it AND gave an ETA for a return of service.
Two things I've never seen that pathetic excuse for an ISP @Xplornet ever do.
Brian Glowach @snocross26
Reported 2021-04-07 09:18:23
@Xplornet Our download speed is 2mbps.... right since the day it was installed... the installer said that we have a strong signal... you want your service payment for the upcoming month... fix our ****ing internet.... NOW!!
Aaron Burke @RaptorialNB
Reported 2021-04-07 06:48:24
@Xplornet Website says it’s not available in our area. Phone support says not available either. Yet my brother sent me screenshots of his account showing 50/10 and speed tests showing the same, he lives down the road. So I’m guessing it’s just not available in your systems to add yet?
Chief Gumistiyi 🍁 'The One That Keeps Trying' @mikofox
Reported 2021-04-06 18:31:58
@CarttCa @Xplornet #xplornet
But then there are the 'forgotten' customers:
$133 for 80GB/mo data at average 5Mbps down/700Kbps [or worse] with no willingness to even consider reducing charges or extending data volume. https://t.co/n0RbC7JtGE
Metal Wolf @m3t4lw01f
Reported 2021-04-06 13:20:52
@Saittech89 @CarttCa @Xplornet As a Starlink customer I can say two things:
The initial cost is high at $800.
The monthly cost is higher than I was paying to Xplornet.
I can also say it works amazingly well and they are very up-front about ongoing issues the network is having and what they are doing to fix.
Paul Adamson @Paulywoggsvoice
Reported 2021-04-06 10:59:31
@Xplornet That's rich. So you actually guarantee some servicable level of speed now? Naw, you continue to take ridiculous liberty with the term "up to". In the case of anyone I know who's used your service, that typically means 3 down/.25 up.
#Juststop
Henry @8220
Reported 2021-04-06 10:36:24
@Mark_Goldberg_ @Xplornet I don't know who Mr. Goldberg is but where I am at in not so rural ON (Brighton-Trenton) I have only microwave at five(5) Mbps down & one(1) Mbps up costing $73.44 including tax. @CBCOttawa @quintenews #CDNtech #CRTC
Metal Wolf @m3t4lw01f
Reported 2021-04-06 10:36:15
@harrbca @Mark_Goldberg @Xplornet @SpaceXStarlink By a WIDE margin. Average speeds of 100 down and 20 up. Lowest test I've had was 33mbps down.
Overall I've had about three minutes of beta downtime and 20 minutes of other downtime.
They let me know right in their app of downtime and are up front and honest about everything..
Robin on Galiano Island 🐝 @Robinongaliano
Reported 2021-04-05 23:32:37
@Herronisland In rural Canada, Xplornet is the satellite provider. Download is 25 MPs, (premium service) upload 2 if lucky. Generally ok, but traffic is higher during the pandemic, speed throttles down in the evening....I believe Hughes satellite is the source...good luck
jasper @jaspernamez
Reported 2021-04-05 18:10:58
@Xplornet fix your service im trying to do my final but instead im stuck using my phone’s rogers LTE
Michelle Stroud @QuinteByTheMoon
Reported 2021-04-05 17:28:19
@CKWS_TV Xplornet in Foxboro went down, Rogers phone too, tweed village net and whatever my sister uses in Sydenham. Not just a bell issue
Neilson Cattle Development @CattleNeilson
Reported 2021-04-05 17:25:20
@tara_m_davidson We are on the list. Likely receive our hardware in the summer. Xplornet has let us down too many times.
🎼🎙Ril Giles🎤🎸 @RilGilesMusic
Reported 2021-04-05 17:19:31
@QuinteNewsNow My Koodo was down. Xplornet was down too, called they said ALL of Ontario fixed wireless was down & a 82 min wait to find out why so i hung up. Came back 2 mins later. Out for an hour
Mike Veenie @fnveenie
Reported 2021-04-05 17:16:31
@eboltz16 @Bell_Support Except I'm telus. Xplornet also down
stewartmedicine @stewartmedicine
Reported 2021-04-05 17:01:52
@XplornetES Nothing.
Because even your Enterprise service is terrible and unreliable. Currently 4th outage for me this week.
And I cannot even report it because your Technical Support takes 20+min then bumps to voicemail - which never gets returned.
Why do I pay you $525/month again??
Fast Jeff @fastjeff
Reported 2021-04-05 16:51:15
@Xplornet Pretty bold to post a link of communities that have to deal with spotty internet when xplornet is probably the problem in that equation.
Lina Dabit @DabitLina
Reported 2021-04-05 09:38:52
@Xplornet I have. MULTIPLE times. Always the same issue: congestion on the tower. This has been an issue for several years and nothing is done about it. Our internet is unusable most days and nights now. Download speed was .99 Mbps when I called the last time.
GrowCanada420 @GCanada420
Reported 2021-04-04 08:36:00
@CowInverted @Xplornet I get 4mbps and they tell me theres no fix date in sight for my tower.
GrowCanada420 @GCanada420
Reported 2021-04-04 08:35:28
@Xplornet 50 down till your tower gets full then its 4 down and just a sucks to be you, Don't get this service!
rene-guy grondin @reneguygrondin1
Reported 2021-04-03 18:09:30
@FrankReardon1 @Bell @Xplornet @fanCRTCProfling Just tested my Koodo network 53 down 27 up, my wi-wi 31 down 5 up,waiting for Starlink P.S. my internet is there 60% of the time very ****y.
aven @avenwtf
Reported 2021-04-01 02:13:47
.@Xplornet fix ur ****ing internet speeds, respectfully https://t.co/fv5uVcXjGy
Erika ✨ @TheErikaF
Reported 2021-03-31 12:08:40
So they DMed me and fixed this problem completely and I’m really happy with how it worked out in the end, thanks for your help @Xplornet 🙂
Roy Grosfield @imkice
Reported 2021-03-31 12:06:10
@ajspe Way better than the crap dial up speed that I had with Xplornet for a decade. I am using a Telus smarthub now that gets me 25 down and 10 up. Pretty good. $80 a month. I signed up for Starlink months ago and never heard back from Elon! Cheers!!🍻
GrowCanada420 @GCanada420
Reported 2021-03-30 14:23:16
@Xplornet I guess that’s why I got 2mbps down insteed of 50
Prairie Hoarder @HoarderPrairie
Reported 2021-03-30 13:38:35
@Xplornet And everyone is getting tired of your Canned Responses. Just get the damned thing working...that's what we pay you for! Or do you need EVEN MORE OF OUR TAX $$? to accomplish what our First TAX DOLLARS were meant to fix?
Prairie Hoarder @HoarderPrairie
Reported 2021-03-30 12:58:23
@Xplornet So,...how does that help me in Rosetown Sk area? This tweet is being powered by SaskTel...because your "service" has been down for over 24 hours. Again. 1-2 mbs on a 25 mbs plan? (when it works). Trash! ****o @elonmusk
You've got a Shiny new Customer..waiting NOT to be lied to.
Prairie Hoarder @HoarderPrairie
Reported 2021-03-30 12:54:21
@Xplornet So,...how does that help me in Rosetown Sk area? This tweet is being powered by SaskTel....because your "service" has been down for over 24 hours. Again. 1-2 mbs on a 25 mbs plan? (when it works). Trash! ****o @starlink You've got a Shiny new Customer..waiting NOT to be lied to.
Hartman @phantomfarmerSK
Reported 2021-03-30 10:36:39
@Xplornet internet outage Wood Mountain, SK. Please update. Been out for 12 hours.