Is Xplornet currently down? Live Status and Outage Reports

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Rob Good @medic969

Reported 2021-10-21 16:29:39

@Xplornet Thanks. That’s what I figured. Have you ever thought of an app that customers could go to see outages and estimated fix times? Kind of like what @FortisAlberta has for power issues?

Rob Good @medic969

Reported 2021-10-21 08:23:21

.@Xplornet is the LTE north of Spruce Grove, Alberta down again?….. for the last 3hrs?….I have a zoom meeting in 45min

stephanie @stephanie4tin

Reported 2021-10-20 23:04:46

@Xplornet any reason my internet has been out for going on 2 hours for no reason? people have lives and work doesn’t just stop after 9pm fix yourself. Jesus christ this is insane.

Deanna Arkell @Deanna_Arkell2

Reported 2021-10-19 19:06:38

@Xplornet Like thousands - told by Xplornet 2night-tower will B fixed but rn too full (oversold),nothing they can do.Too full,so ppl keep getting dropped. The date of fix changes everytime i call this yr. If there was anyone else i could switch too i would.Pls hurry @SpaceXStarlink 🙄🥺💔 https://t.co/5LO00NLUaC

Vern Harwood @laxdad30

Reported 2021-10-19 17:16:51

@Xplornet was getting 15Mbps till they sent a tech to "fix" it. Now this is standard service with clear skies. Come on @SpaceXStarlink https://t.co/fX75MMfmqT

Kizzie @Boboljinks

Reported 2021-10-19 14:01:56

@Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!

Sue Hill @SgunnerSue

Reported 2021-10-18 00:05:10

@Xplornet my internet went down around 9 pm. Its now after midnight and its still down. Codrington, Ontario.

Just_My_Opinion @Pick_A_Lane

Reported 2021-10-17 14:27:05

@reikokoyama79 @Xplornet Oh they are delivering, but it is just electronic and down right now. lol

ChrisC @FPSCiliberti

Reported 2021-10-15 13:54:20

@Xplornet what is your issue in Wooler ONT ? Service always not working or slow as evolution ?????

St9nyBoy @St9nee

Reported 2021-10-13 19:44:30

@Xplornet fix my internet **** say

Rob Good @medic969

Reported 2021-10-13 09:00:32

.@Xplornet Internet just went down 5min before a zoom meeting…..second morning in a row…..looks like it was down throughout night multiple times as well. What is happening?

UncleBen.eth Dominicano.eth BattleBuddy.eth 💡🆙🚬 @bennyretired

Reported 2021-10-12 07:49:17

@Xplornet why you so down? https://t.co/Oed2UflHWx

Matt Marsh @marshmat

Reported 2021-10-10 19:14:08

I would note that @Xplornet has had the technology and ability to offer 50/10 Mbps service for years, but *chose* to put up too few antennas and offer only overpriced slow tiers, to keep their profits high. Until @SpaceX started breathing down their necks. Competition works!

Matt Marsh @marshmat

Reported 2021-10-10 19:11:38

I would note that @Xplornet has had the technology and ability to offer 50/10 Mbps service for years, but *chose* to oversubscribe their towers and offer overpriced slow service to keep their margins up. Until @SpaceXStarlink started breathing down their necks. Competition works!

BB @billb001

Reported 2021-10-09 23:05:59

@Xplornet “please reach out to our 24/7 Technical Support at 1-866-841-6001.” BWAAHAHAHAHAHAHAHA, They can’t fix what you can’t or won’t deliver.

@RGDancingMan @RGDancingMan

Reported 2021-10-09 16:35:48

Hey Picanoc. Your internet service is still down in Ladysmith, Quebec. I am not the only client inconvenienced. I, and many others, have to rely on the internet to work remotely. Are you trying to compete with Xplornet for the worst service reliability rating?

InvertedCow @CowInverted

Reported 2021-10-09 06:17:21

Today Xplore net went from 4.4down and 0.5up to 96.5 down and 15.7 up How? Simple I switched to @SpaceXStarlink @SucksXplornet @Xplornet

Doug McLean @thedougler604

Reported 2021-10-08 23:48:06

@elonmusk Wildfires wipe-out 4 buildings at our ranch, and our Xplornet Internet; we're waiting for our cell to activate. $129 paid in feb. Driving the kids 4km down the road to do school from the car. Any help getting the cell activated sooner would be so appreciated.

Charlie Walker @charlie1105

Reported 2021-10-08 23:36:30

@Xplornet haha, you can advertise whatever speeds you like (you claim the same where I live), but the reality is they'll get 10mb down, 2mb up, and they'll only get that for 18-20 hours a day.

Charlie Walker @charlie1105

Reported 2021-10-08 23:35:24

@Xplornet @EricssonNA Yeah, but you can't even provide basic internet at a acceptable level - maybe fix that first?

Fing Internet Alert @outagedetect

Reported 2021-10-08 10:01:16

🆗 Moderate Internet #outage ended: #Xplornet in #Ontario #Canada since 9:40 AM resolved after 15 min, impacting #Vanessa #Norwich #Paris +1 areas 🇨🇦 Get notifications with Fing Desktop 👉 https://t.co/DWSFIrxa1L #xplornetsupport #Xplornetdown #Xplornetoutage #Xplornetup https://t.co/Z06wgJEL68

Fing Internet Alert @outagedetect

Reported 2021-10-08 09:51:13

⚡ Moderate Internet #outage detected: #Xplornet in #Ontario #Canada since 9:40 AM, impacting #Vanessa #Norwich #Paris +1 areas 🇨🇦 Live map and ****ysis 👉 https://t.co/8BHzOKq2Si Retweet if down for you too #xplornetsupport #Xplornetdown #Xplornetoutage #nointernet https://t.co/rUyEB6cHcc

Point Seven Five @Point_SevenFive

Reported 2021-10-06 16:32:58

@Xplornet I just did and once again, because the tower is down they couldn't do anything to help because if it. We can't have a tech out, can't troubleshoot. The B*** River, NB tower is constantly down.

Natalie Vaughan @NatalieDTV

Reported 2021-10-06 13:45:52

Fourth time in a week having to work from hotspotting from my phone because my @Xplornet internet is down (for hours). I work remotely from home so my internet access is critical. Signed up for my @SpaceXStarlink package. Looking forward to some faster and more reliable internet.

Kyle McCaustlin @KyleMcCaustlin

Reported 2021-10-05 20:41:30

@Xplornet Lmao work from home? Can't even load a web page after 7 o'clock, I'm on the phone every night with xplorenet cause the internet never works🤣. Worst experience with an internet provider I've ever had hands down, from quality and service to customer service

Lomaxcat @VoosieVooters

Reported 2021-10-05 19:29:51

@Xplornet @LDesertwave I pity anyone who has to join the Xplornet network. Constantly down and speeds barely above dial up. No exaggeration.

Metal Wolf @m3t4lw01f

Reported 2021-10-05 17:19:47

@LotSixteen @fitbit @parkjames @Des_Power @bearandbeeuk @bill_mayville @FitbitDev @FitbitSupport @Xplornet If someone were to compare me to Xplornet, I'd definitely want to fix the problem. Hopefully you get satisfaction.

txwikinger @txwikinger_ea

Reported 2021-10-04 12:58:03

@Xplornet Fix your stupid network! It has nothing to do with the access points, it is in your backbone. This morning 3 hours, just went down again

𝑴𝒊𝒄𝒂𝒚𝒍𝒂𝒉 𝑮 @MicaylahG

Reported 2021-10-04 02:40:00

@CowInverted @Xplornet @EricssonNA I'm counting too. It amazes me that this band of thieves are still in business! I'll even bet I get blocked from this page. It just ****s my mind the CRTC et al hasn't closed them down.

Siksika Nation @Siksika_Nation

Reported 2021-10-01 20:51:31

SiksikaTel is currently experiencing a service outage that is affecting customers throughout Siksika Nation. Xplornet is currently working on resolving this issue. We apologize for any inconvenience this may cause. https://t.co/ShhSlo9Dt7

G. Louise @baagheecha

Reported 2021-10-01 11:04:05

@Jetssuck***1 @Xplornet In the queue! Just waiting for our turn. They are (apparently) coming to our “neck of the woods” (literally) this fall. Down payment made. 😀

Xplornet @Xplornet

Reported 2021-10-01 09:02:46

Don’t forget to visit Xplornet’s booth today at the Caledonia Fair! Authorized Xplornet Dealer, Virtec is here to answer all your Internet questions. We are also collecting donations for the Orange Shirt Society & Xplornet is doubling all funds raised so come on down and say hi! https://t.co/4siujoQ10s

ThatBadDad @ThatBadDad1

Reported 2021-09-30 13:24:30

We signed up for Rogers High-Speed Wireless at our house, and it was installed today. We were getting 10megs from xplornet for $160+ - we are now getting 25meg down and 5 up. Significantly faster.

Ryan @thebigdirty

Reported 2021-09-29 19:32:56

We have had starlink for I believe 10 weeks now. Still issue free. Suck it @Xplornet and @Bell https://t.co/5nyGp61x9e

 Cory  @corey_vdm

Reported 2021-09-28 18:59:28

@Xplornet I called they can’t give me any info, It’s been down for 24hrs, all I want to know is when will it be back and who’s paying my data overage??

Brent and Carla stammers @AndStammers

Reported 2021-09-24 22:54:16

@Xplornet When are you going to reimburse me for 1. The wrong router. 2. The internet is down and has been for a few days. I believe we were quite silly to go back to you guess. I guess we should have learnt our lesson the first time

Marion Greveling @luvlambs

Reported 2021-09-24 18:15:41

@Xplornet Been there and done that over the years many times. Looking at options for now. You know you have a problem and it seems it isn't solvable. Enjoy my $ while you can. 😀

🌺Lilisaurus Wrex🦖 @JohnWatersTrash

Reported 2021-09-24 15:34:03

@DavidBe17330646 @Xplornet Yeah, when we were a customer they literally replaced the service we were on with a new radio and new clients, all while insisting it was our problem and charged us several months for service that didn't exist.

🌺Lilisaurus Wrex🦖 @JohnWatersTrash

Reported 2021-09-24 15:32:20

@baagheecha @Xplornet Better make sure they don't remove the radio that was sending you internet entirely Several months we were told it's a problem on our end and need to pay them to replace everything, And when it didnt work, they wanted to do that again, but there wasnt even support on their end

Sara MacDonald⚓️ @macdonald_xo

Reported 2021-09-23 22:19:19

@Xplornet maybe if I tweet you, you’ll fix my internet issues I’ve been having for three days and no one seems to be able to give me a solution or just places me on hold 🙃

InvertedCow @CowInverted

Reported 2021-09-23 07:46:19

@Xplornet @EricssonNA I finally got the conformation from Starlink. I am now counting down the days till your garbage service can go suck lemons

Stephen Lee @StephenWLee

Reported 2021-09-22 16:32:41

@landon707 @elonmusk Friends down the road from me just received there's. Waiting to see how much better it is, and if my location is suitable to receive signal. If so, I may also be leaving Xplornet.

Karen Campbell Esau @karen_c_esau

Reported 2021-09-21 15:25:33

@Xplornet when will the internet outage north of Spruce Grove be fixed? It has been out all day

Rob Good @medic969

Reported 2021-09-21 11:31:07

.@xplornet LTE north of Spruce Grove has been down all night……

Karen Campbell Esau @karen_c_esau

Reported 2021-09-21 08:23:14

@Xplornet when will the outage by spruce grove be resolved

🇨🇦The Hoof Trimmer🇨🇦 @CousineauAlbert

Reported 2021-09-20 17:16:14

@KetchesonDale @sheepfarmbecca @Xplornet We didn't have options until about one year ago or so. The other day I asked about unlimited data from Xplornet. If I got unlimited data, they would have to slow down my internet. That was the nail in the coffin.

Jeannie Carruthers @JeannieCarruth3

Reported 2021-09-20 12:13:12

@xplornet Its been a whole week barely being able to load a webpage in the Edward's, ON area, I spent over an on your technical support line on hold with no response and it's not an issue on our end? Am I supposed to pay 100+ dollars for this mediocre service

Kevin Lloyd 🇨🇦 @kevinlovestech

Reported 2021-09-19 23:26:54

Was running an errand today, and saw an ad for a Xplornet. Promo on 50Mbps down. Considering it was 30Mbps a decade ago, that’s not much of an improvement. Hoping it’s their lowest tier. I get 600Mpbs at home.

JohnFashionGuy @JohnFashionGuy

Reported 2021-09-19 21:34:28

Call to @Xplornet Us: We’re not able 2 access r internet X: yeah sorry it’s been down since 4pm not sure why or when it will be back Us: oh um k?? X: anything else we can help U with Us: dude U didn’t help at all!!! Good customer service is just being polite! Silly me!

Unicorn Party of NB @unicorn_nb

Reported 2021-09-18 18:36:03

@VernFaulkner @elonmusk @Xplornet Yeah, we hear you. We gave up on Xplornet after a weekend of 0.2-3mbps. We had signed up to be beta testers, we’re invited to put down a deposit in February, balked at that. Saw a house in the neighborhood with Dishy, ordered, never looked back.

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