Is Xplornet down right now?
(latest update January 29, 2023)
Xplornet Communications is an internet service provider and mobile network operator. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Xplornet Problem Reports
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Xplornet Latest Reports
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BJ Bezaire @bezaire_bj
Reported 2023-01-22 21:59:14
@elonmusk three days, no internet and absolutely no customer service. Starlink is a good product when it works, but no place to get help fixing when broken. Moving back to Explornet tomorrow.
SK Jo @invigilator4
Reported 2022-12-27 10:59:41
@MarkThomasIw @nationalpost @NDP @elonmusk All I could get was Xplornet satellite (dialup of 2022)
No coverage from the ones getting tax $$
I signed up for StarLink. Had to wait a couple months
When I went to cancel Xplornet they offered me a "backup" option $40/mo "in case Starlink goes down"
I laughed and laughed 😂😂
Linda Hahn @LindaHa26914209
Reported 2022-12-25 10:09:59
@xplore_ca Xplornet is stil down for us South Frontenac outside of Kingston?
Lil Lowa @lil_lowa_
Reported 2022-12-19 10:02:57
Wonder if @Xplornetsuppor1 gonna pay for our data since the internet has been down for 24 HOURS.
Xplore @xplore_ca
Reported 2022-12-14 16:56:15
We had experienced technical difficulties affecting some satellite customers with Xplore modems branded Xplornet or Viasat. This issue has now been resolved. If you still require ***istance please follow up with us. We appreciate your patience and understanding. ^TH
JOAN KUZMA MARRERO - PCS @PcsJoan
Reported 2022-12-03 11:42:08
@elonmusk ixplornet/down-missedall - Elderly in rural area - hope to see Starlink in living room / with Tesla in yard /Neuralink cure for pcs and thermal rod solar greenhouse to help Others-Disabled give back is loving ways. @elonmusk @ColdWarPatriot @5DAliceMachine @NoraTor31
𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 @FrankReardon1
Reported 2022-12-01 23:31:12
@paultwo @helicopter19 Currently both Xplornet and Starlink is down. Total outage. Weather is so bad at the moment. 0 visibility https://t.co/8SKMmNu3Jm
mathew @carlosdabs68
Reported 2022-11-18 14:18:53
@elonmusk Everything this guy does goes down the ****ter! Terrible internet service I’ll gladly stick with @Xplornet! I was supposed to be eligible for crappy Starlink over a year ago🤡 just canceling it now. And now you ruin Twitter!😂 my last day on this app🙌🏼 never support this guy
Brad Perry @bradjperry
Reported 2022-11-15 11:51:28
Xplornet is down too and Telus has been throttling between no service and one bar. I think they all use that tower at the top of the hill. I’ll go give it a good kick and see if that helps.
Hugh G Rekshun @ThirtyStone420
Reported 2022-11-06 08:49:34
@djhaubrich You don’t actually have pay for their service calls. That’s just another way they try to suck more money out of you. Just don’t back down from saying no. They’ll fold. They always do. I was a Xplornet customer for 20+ years now I have @SpaceXStarlink
Ashleigh Larocque @AnimeAsh96
Reported 2022-10-25 00:40:29
Xplornet outage or service down? Current problems and outages https://t.co/vs1CxfMf1T
Ery 🍒 🇨🇦 @eRyJaCks
Reported 2022-10-24 21:03:47
@xplore_ca @xplornet My xplornet internet down AGAIN for the third work day in just under 2 weeks. For someone who needs internet to be able to work from home, it's not cool! Service was great until 2 weeks ago.
What's going on @xplore_ca??
This Price is Right. @TwiggsAKAdad
Reported 2022-10-17 17:52:36
@brianwoodford19 @saeedwkhan @Ryan_r_Williams It’s not even a question. Unless you go with a sub par Xplornet crap company that use piggybacking on the backs of the big boys. Neither party will fix now why don’t you…. https://t.co/T4L8sTcwkq
Commissioner Miner @fanCRTCProfling
Reported 2022-10-04 15:20:19
Also, why is Xplornet not made party to this #CRTC outage file? Do they not operate at all in the area hit by hurricane Fiona?
Someones Daughter @2bsuzyqHen
Reported 2022-10-03 11:32:25
@Bell You want my 4 online only students to wait 5 days to get #internet back from ***YOUR *** broken box. In rural area so #Xplornetvid is our only choice. @SylviaJonesMPP @Caledon_Mayor This is wrong. Pics of box satellite. https://t.co/K1I93qAtNG
clint engstrom @engstrom_clint
Reported 2022-09-27 20:34:39
@BradOlson63 Xplornet went down weekago Sunday ****ed me off ordered starlink 🤣
divine bovine @divinebovine1
Reported 2022-09-24 22:33:57
Our Xplornet is almost 1/10 the speed of dialup tonight. Fix your **** or prepare an exit strategy.
Commissioner Miner @fanCRTCProfling
Reported 2022-09-24 18:25:30
I wonder if we should ask how Xplornet (Xplore?) is doing in Atlantic Canada?
I see absolutely nothing from them. Maybe people just can't connect?
But, heh, is it worth even wondering about? That service goes down with snowflakes. #CRTC
Coffee&Stocks ☕📈 @Graphitia
Reported 2022-09-19 12:59:59
@elonmusk @SpaceXStarlink Okay good. Now can you fix the speed? @SpaceXStarlink has been VERY slow, especially at night. It reminds me of explornet
from the void @semiotechnic
Reported 2022-09-12 20:27:26
@Xplornet are you folks experiencing an outage in some service areas???
Xplornet @Xplornet
Reported 2022-09-10 14:30:11
Doesn’t the team at Authorized Xplornet Dealer DOT Communications in Kawartha Lakes, Ontario look cute in their Xplornet antlers? The team is always down for a good laugh but they are also a great resource for local service with a smile! Visit https://t.co/aCoZtTDraD today! https://t.co/OW1w1My7EK
Lomaxcat @VoosieVooters
Reported 2022-09-09 12:49:55
@Patrick_Hulley @Xplornet Tech told me Xplornet wants to move everyone in this area to the Yarker tower, and nobody down this road can even get a signal from it. I expect soon they'll be saying we all need to upgrade again to a more expensive service to get internet. Last night even worse than usual. https://t.co/lOl2T7inde
Mark Goldberg @Mark_Goldberg
Reported 2022-09-07 14:37:12
Major telecoms agree to emergency outage deal: @FP_Champagne | https://t.co/NnXAXZJla3
MoU on Telecoms Reliability https://t.co/C1zMhpEtAS
Signed by CEOs: @Bell @Eastlink @cogeco @Rogers @SaskTel @ShawInfo @FreedomMobile @Tbaytel @Telesat @TELUS @Videotron @Xplornet @ZayoGroup
Yikes McFee @CharleyGas
Reported 2022-09-06 23:25:20
@Xplornet @XploreMobile Where is the internet service ive paid for? fix your crppy service now or im getting it cut and will get a reliable service elsewhere.
Yikes McFee @CharleyGas
Reported 2022-09-06 20:49:05
@Xplornet @XploreMobile Yo! Whats up with internet service in Renfrew, Ontaro tonight? Its been hours and its not back yet. DONT tell me to call, my landline phone is also provided with the same router. Fix it, please.
Tracy Powers @TracyPowers
Reported 2022-09-04 16:29:11
@Xplornet your customer service agent refuses to escalate my call on a known internet problem going on for months at my parents place. How can I get appropriate service. Looks like better business bureau has a lot of activity.
JoshNess @JoshNess19
Reported 2022-09-02 11:51:51
@Xplornet why’s my internet down i’m tryna play valorant
BLACKMARKET @PSN_BLACKMARKET
Reported 2022-09-01 10:00:54
#starlink @elonmusk #spacex @spacex My starlink keeps cutting out here in Alberta canada. Started 2 days ago. Internet randomly cuts out here and there. Tried resetting router and rebooting starlink. Temp fix. Ohhh well still better than #xplornet
Julia Wilson @Juleflower
Reported 2022-08-29 12:29:57
@very_sherrie @Xplornet I don’t know what the problem is to be honest. It seems each call there is another reason. We are not paying for the month of august. So you can probably get the month free - but it doesn’t cover the cost of all the data being used. So frustrating!
Sherrie Stoodley @very_sherrie
Reported 2022-08-29 12:02:11
@Juleflower @Xplornet I am off of the Gulf Shore Rd. and without Xplornet as well. It has been a problem for weeks, many calls made and no results! Why isn't the tower fixed yet? Why do we have to pay for a service we are not receiving?
Crypto WingMan @CrxptoWingMan
Reported 2022-08-27 12:05:42
@Xplornet With no accountability to your customers. You do suck. Your up to 5mb 10mb 50mb etc with no guarantee minimum. I had many problems with your system. Oversold towers is not a problem with people flocking to Starlink now is it?
Sherrie Stoodley @very_sherrie
Reported 2022-08-26 16:35:23
@Xplornet how long do we have to wait for an internet connection that doesn't drop several times a day? I called you today and was told there is a problem with the tower & they don't know when it will be fixed... not acceptable!
Davina Lytle @davinalytle
Reported 2022-08-25 10:16:32
Hey guys, sorry I haven't been on much, but my internet keeps going down...this time is been 16 days! They're saying they don't support what THEY made us set up initially & won't fix it. @Xplornet
Alicia Cram @rainkeltoia42
Reported 2022-08-24 15:17:55
@Xplornet @NicGignac There are lots of people waiting for your update on the NB outage. Like no ETA from your tech support AT ALL. Any info?
Nicolas Gignac @NicGignac
Reported 2022-08-24 14:04:21
@Xplornet any reason for an outage in New Brunswick?
David Reddekopp 💉💉💉 (He/Him) @davidreddekopp
Reported 2022-08-22 17:04:46
@Xplornet charging a mileage fee to fix the internet connection "because of my location" is a **** move. Isn't satellite internet service for those who have no other option (usually meaning remote!?!?!)
Josh Ciemitis @JoshCiemitis
Reported 2022-08-20 12:00:50
@Xplornet worst isp ever. We don’t get what we pay for. Internet is always down and when it does work it’s not the speeds we’re paying for. Every time we call the person on the phone blames it on our router which is not the problem smh🤦🏼♂️using my data to post this…
Jugo Iloski @JIloski
Reported 2022-08-19 21:12:13
@Xplornet LTE home internet service is maddening...tower is down yet again in McGregor...how are we not given a bill credit during outage periods...why don't you have a service that sends outages to customers by text or email! 🧐🙄🫤
Tracy @tracyeboyce
Reported 2022-08-18 15:25:10
@Xplornet Any update on the webmail outage ??
Lynne/CarlynServices @CarlynServices
Reported 2022-08-15 19:19:33
@Xplornet is the internet down in Gravenhurst area
Hartley Hyman @HartleyHyman
Reported 2022-08-15 10:43:39
@Xplornet was on hold with tech support for 20 minutes was transferred to full throttle and get voicemail! Business internet down!!! Help help!
Taylor @ThoughtsofT92
Reported 2022-08-14 12:18:33
@Xplornet is there an outage in Lac ste anne county? I have not been able to connect to wifi since a big wind storm came through last night.
Schrödinger's Canadian. Sorry, not sorry. @WolfAndWyrm
Reported 2022-08-12 15:22:20
The modem will report the internet is down at the management screen.
I've not only reset the modem. I cut down two small trees in the yard to ensure clean line of sight to the tower that might have been obstructed by summer growth.
Connection is acting like Xplornet's now.
Ty @Trucker_Ty_
Reported 2022-08-12 14:49:02
@Xplornet why did I have to find out about a service outage by calling in to tech support? People rely on home internet for work and school. An email alerting customers of this outage would have been the least you could do.
Katie @clumsykittykat
Reported 2022-08-11 03:10:08
@Xplornet fix the internet out here in Alberta, haven’t been able to access anything for over 24 hours and nothing has changed. Extremely frustrating with you guys, considering switching services here very soon 😡
Sharon Houselander @SharonHouselan1
Reported 2022-08-09 21:48:27
@Xplornet you can bet I ordered my Starlink and can't wait to drop your dog**** fraud service. Making us pay 120$/m for 25GB plus another 40$ so we can use the phone because you're illegally throttling VOiP applications to further shake us down. **** you.
LordOfTheEyebots @LEyebots
Reported 2022-08-09 21:24:09
@Xplornet @XploreMobile @Xplornet hey, xplornet! Fix your bloody ****ing network
Ian @IanMcPHE7T2
Reported 2022-08-08 09:47:09
@NockAndLoose @Xplornet 1/2 Same here and he was hostile when I declined his bribes. Also refused to have their antenna equipment removed from our brick chimney. Basically keep it or take it down ourselves (I’m 75)
Or pay an @xplornet service person to remove it. Absolute crap service
Nathan @XyoticTV
Reported 2022-08-08 00:51:22
@Xplornet I am literally 3 feet away from my internet router, and I can’t play my own music from Spotify. I’m done paying $149 a month man. You are overloading customers on to P2P towers without acknowledging the data it takes. Either fix it, or I’ll covince thousands to switch.
Sherry Johnson @sherrylynnjohn1
Reported 2022-08-05 15:23:11
@Xplornet Down again. So frustrating!
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