Is Xplornet down right now?
(latest update October 02, 2022)
Xplornet Communications is an internet service provider and mobile network operator. Is it up or down? Is it down for me? Check the status or Report your issues below!
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clint engstrom @engstrom_clint
Reported 2022-09-27 20:34:39
@BradOlson63 Xplornet went down weekago Sunday ****ed me off ordered starlink 🤣
divine bovine @divinebovine1
Reported 2022-09-24 22:33:57
Our Xplornet is almost 1/10 the speed of dialup tonight. Fix your **** or prepare an exit strategy.
Commissioner Miner @fanCRTCProfling
Reported 2022-09-24 18:25:30
I wonder if we should ask how Xplornet (Xplore?) is doing in Atlantic Canada?
I see absolutely nothing from them. Maybe people just can't connect?
But, heh, is it worth even wondering about? That service goes down with snowflakes. #CRTC
Coffee&Stocks ☕📈 @Graphitia
Reported 2022-09-19 12:59:59
@elonmusk @SpaceXStarlink Okay good. Now can you fix the speed? @SpaceXStarlink has been VERY slow, especially at night. It reminds me of explornet
from the void @semiotechnic
Reported 2022-09-12 20:27:26
@Xplornet are you folks experiencing an outage in some service areas???
Xplornet @Xplornet
Reported 2022-09-10 14:30:11
Doesn’t the team at Authorized Xplornet Dealer DOT Communications in Kawartha Lakes, Ontario look cute in their Xplornet antlers? The team is always down for a good laugh but they are also a great resource for local service with a smile! Visit https://t.co/aCoZtTDraD today! https://t.co/OW1w1My7EK
Lomaxcat @VoosieVooters
Reported 2022-09-09 12:49:55
@Patrick_Hulley @Xplornet Tech told me Xplornet wants to move everyone in this area to the Yarker tower, and nobody down this road can even get a signal from it. I expect soon they'll be saying we all need to upgrade again to a more expensive service to get internet. Last night even worse than usual. https://t.co/lOl2T7inde
Mark Goldberg @Mark_Goldberg
Reported 2022-09-07 14:37:12
Major telecoms agree to emergency outage deal: @FP_Champagne | https://t.co/NnXAXZJla3
MoU on Telecoms Reliability https://t.co/C1zMhpEtAS
Signed by CEOs: @Bell @Eastlink @cogeco @Rogers @SaskTel @ShawInfo @FreedomMobile @Tbaytel @Telesat @TELUS @Videotron @Xplornet @ZayoGroup
Yikes McFee @CharleyGas
Reported 2022-09-06 23:25:20
@Xplornet @XploreMobile Where is the internet service ive paid for? fix your crppy service now or im getting it cut and will get a reliable service elsewhere.
Yikes McFee @CharleyGas
Reported 2022-09-06 20:49:05
@Xplornet @XploreMobile Yo! Whats up with internet service in Renfrew, Ontaro tonight? Its been hours and its not back yet. DONT tell me to call, my landline phone is also provided with the same router. Fix it, please.
Tracy Powers @TracyPowers
Reported 2022-09-04 16:29:11
@Xplornet your customer service agent refuses to escalate my call on a known internet problem going on for months at my parents place. How can I get appropriate service. Looks like better business bureau has a lot of activity.
JoshNess @JoshNess19
Reported 2022-09-02 11:51:51
@Xplornet why’s my internet down i’m tryna play valorant
BLACKMARKET @PSN_BLACKMARKET
Reported 2022-09-01 10:00:54
#starlink @elonmusk #spacex @spacex My starlink keeps cutting out here in Alberta canada. Started 2 days ago. Internet randomly cuts out here and there. Tried resetting router and rebooting starlink. Temp fix. Ohhh well still better than #xplornet
Julia Wilson @Juleflower
Reported 2022-08-29 12:29:57
@very_sherrie @Xplornet I don’t know what the problem is to be honest. It seems each call there is another reason. We are not paying for the month of august. So you can probably get the month free - but it doesn’t cover the cost of all the data being used. So frustrating!
Sherrie Stoodley @very_sherrie
Reported 2022-08-29 12:02:11
@Juleflower @Xplornet I am off of the Gulf Shore Rd. and without Xplornet as well. It has been a problem for weeks, many calls made and no results! Why isn't the tower fixed yet? Why do we have to pay for a service we are not receiving?
Crypto WingMan @CrxptoWingMan
Reported 2022-08-27 12:05:42
@Xplornet With no accountability to your customers. You do suck. Your up to 5mb 10mb 50mb etc with no guarantee minimum. I had many problems with your system. Oversold towers is not a problem with people flocking to Starlink now is it?
Sherrie Stoodley @very_sherrie
Reported 2022-08-26 16:35:23
@Xplornet how long do we have to wait for an internet connection that doesn't drop several times a day? I called you today and was told there is a problem with the tower & they don't know when it will be fixed... not acceptable!
Davina Lytle @davinalytle
Reported 2022-08-25 10:16:32
Hey guys, sorry I haven't been on much, but my internet keeps going down...this time is been 16 days! They're saying they don't support what THEY made us set up initially & won't fix it. @Xplornet
Alicia Cram @rainkeltoia42
Reported 2022-08-24 15:17:55
@Xplornet @NicGignac There are lots of people waiting for your update on the NB outage. Like no ETA from your tech support AT ALL. Any info?
Nicolas Gignac @NicGignac
Reported 2022-08-24 14:04:21
@Xplornet any reason for an outage in New Brunswick?
David Reddekopp 💉💉💉 (He/Him) @davidreddekopp
Reported 2022-08-22 17:04:46
@Xplornet charging a mileage fee to fix the internet connection "because of my location" is a **** move. Isn't satellite internet service for those who have no other option (usually meaning remote!?!?!)
Josh Ciemitis @JoshCiemitis
Reported 2022-08-20 12:00:50
@Xplornet worst isp ever. We don’t get what we pay for. Internet is always down and when it does work it’s not the speeds we’re paying for. Every time we call the person on the phone blames it on our router which is not the problem smh🤦🏼♂️using my data to post this…
Jugo Iloski @JIloski
Reported 2022-08-19 21:12:13
@Xplornet LTE home internet service is maddening...tower is down yet again in McGregor...how are we not given a bill credit during outage periods...why don't you have a service that sends outages to customers by text or email! 🧐🙄🫤
Tracy @tracyeboyce
Reported 2022-08-18 15:25:10
@Xplornet Any update on the webmail outage ??
Lynne/CarlynServices @CarlynServices
Reported 2022-08-15 19:19:33
@Xplornet is the internet down in Gravenhurst area
Hartley Hyman @HartleyHyman
Reported 2022-08-15 10:43:39
@Xplornet was on hold with tech support for 20 minutes was transferred to full throttle and get voicemail! Business internet down!!! Help help!
Taylor @ThoughtsofT92
Reported 2022-08-14 12:18:33
@Xplornet is there an outage in Lac ste anne county? I have not been able to connect to wifi since a big wind storm came through last night.
Schrödinger's Canadian. Sorry, not sorry. @WolfAndWyrm
Reported 2022-08-12 15:22:20
The modem will report the internet is down at the management screen.
I've not only reset the modem. I cut down two small trees in the yard to ensure clean line of sight to the tower that might have been obstructed by summer growth.
Connection is acting like Xplornet's now.
Ty @Trucker_Ty_
Reported 2022-08-12 14:49:02
@Xplornet why did I have to find out about a service outage by calling in to tech support? People rely on home internet for work and school. An email alerting customers of this outage would have been the least you could do.
Katie @clumsykittykat
Reported 2022-08-11 03:10:08
@Xplornet fix the internet out here in Alberta, haven’t been able to access anything for over 24 hours and nothing has changed. Extremely frustrating with you guys, considering switching services here very soon 😡
Sharon Houselander @SharonHouselan1
Reported 2022-08-09 21:48:27
@Xplornet you can bet I ordered my Starlink and can't wait to drop your dog**** fraud service. Making us pay 120$/m for 25GB plus another 40$ so we can use the phone because you're illegally throttling VOiP applications to further shake us down. **** you.
LordOfTheEyebots @LEyebots
Reported 2022-08-09 21:24:09
@Xplornet @XploreMobile @Xplornet hey, xplornet! Fix your bloody ****ing network
Ian @IanMcPHE7T2
Reported 2022-08-08 09:47:09
@NockAndLoose @Xplornet 1/2 Same here and he was hostile when I declined his bribes. Also refused to have their antenna equipment removed from our brick chimney. Basically keep it or take it down ourselves (I’m 75)
Or pay an @xplornet service person to remove it. Absolute crap service
Nathan @XyoticTV
Reported 2022-08-08 00:51:22
@Xplornet I am literally 3 feet away from my internet router, and I can’t play my own music from Spotify. I’m done paying $149 a month man. You are overloading customers on to P2P towers without acknowledging the data it takes. Either fix it, or I’ll covince thousands to switch.
Sherry Johnson @sherrylynnjohn1
Reported 2022-08-05 15:23:11
@Xplornet Down again. So frustrating!
Brigitte VAN HOOL @bvanhoovan
Reported 2022-08-05 08:58:32
💓DOLLY (surgery 4 broken paw) is finally rescued by KISMUTT RESCUE TYSM to them💝& to ALL of you for huge support💖Already adopted by a nice family she has now a sister💘PLEASE honor your pledges for her🙏: PP : kismutt@xplornet.com (xplornet NO E !) OR https://t.co/V3XJwE5CWI https://t.co/1TUuvg5Zbb
Lomaxcat @VoosieVooters
Reported 2022-08-04 20:08:06
@APLenehan So, no internet yesterday due to maintenance (with no notice). Internet back, and look at the great speeds I'm getting. When you oversell your towers this happens. I can't wait for Rogers or Bell to finally come down this road. Xplornet will be gone from every single house. https://t.co/fVhq1KUJc0
Commissioner Miner @fanCRTCProfling
Reported 2022-08-04 10:09:59
@BigBadJuan xplornet is working and they tell me.
Or this one time when both were down, some strange v slow c-band service (something like that) wasn't and told me that way.
CdnARS VE4PER @CdnARS_VE4PER
Reported 2022-08-04 08:42:47
@Xplornet .../2 in absence of a .@CRTC enforcement with teeth to change regs to guarantee min speeds solution to congestion problem is cut back the exec greed motive to sign up ever more subscribers well beyond network technical capacity or else truly UPGRADE hardware to handle demands
Midget Puncher @PuncherMidget
Reported 2022-08-02 00:47:47
@Xplornet fix your ****en **** service... why pay over $100 for this garbage. So much money for garbage... **** your service
Lorraine.cowan@live.ca @Lorrainecowanl1
Reported 2022-08-01 14:10:51
@APLenehan I’m a new user of xplornet in Frankford. Our internet has been down since last night. Service from supervisor Jacob was horrible no comp***ion to my situation as a consultant WFH needing the internet to work tomorrow. Hope this doesn’t represent the values of xplornet
Henry @8220
Reported 2022-07-29 12:59:14
@Xplornet internet down Quinte West K0K1L0. Barcovan Beach Road, July 29.
Rob Schick @Rob_schick91
Reported 2022-07-27 09:59:36
@Xplornet my internet in Oak Bluff Manitoba has been down almost 12 hours… nobody is answering the phones. When can I expect my internet back ? And when will I be credited for down time ? Service has gone to 💩 last few months
Gayle St. Denis @gaylestdenisHR
Reported 2022-07-27 09:58:18
@Xplornet Thank you. I have resolved the issue
Trevor Doraty @TDoraty
Reported 2022-07-27 04:26:05
@MoeFraser @mrmikeMTL @Xplornet I don't know if they service all the way down to you. But I'm on the same road (7 km away) and we use teksavvy and they're great
Rebecca O'Grady @ogradybex
Reported 2022-07-26 15:38:16
@Xplornet , is there an outage in Pontypool, Ontario? No service since last night. Update please? Not just me, other users in this area as well.
zmarv @zmarv
Reported 2022-07-25 10:37:44
@Xplornet @xplornetretweet i was told by customer service the only avenue to file a complaint is the survey given after a call... We'll see about that
zmarv @zmarv
Reported 2022-07-25 09:56:27
@xplornetretweet @Xplornet How about an outage map or is that bad for your image? How about an automated email/sms telling people theit service is down? How about equipment that shows true status of Internet service? And your customer support line worked once in last 16 hours!
Gayle St. Denis @gaylestdenisHR
Reported 2022-07-25 08:56:30
@Xplornet is there an outage Lac Ste Anne County, or just me? #lsac #papalvisit #onlineinstructor #canceledexam
zmarv @zmarv
Reported 2022-07-24 18:59:12
@Xplornet do you have an outage map page instead of having to conclude that you're service is down when all else fails? Is it down now on Manitoulin Island?
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