Is Xplornet down right now?
(latest update October 27, 2020)
Xplornet Communications is an internet service provider and mobile network operator. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Lisa Lysol 🥃🥎🇨🇦🇺🇲 @omgitslisalysol
Reported 2020-10-26 21:31:07
@xplornet fix your internet already. I pay good money and your internet is garbage. You said you were constantly updating the towers and they're worse than ever.
Matt Magwood @3furrowsjd
Reported 2020-10-26 14:45:21
@Shawridgefarm @WeigelDrainage @Xplornet @WightmanTel We are lucky we have a large gravel pit down the road and for whatever reason they need a strong internet connection so we just piggyback on that
Brent Weigel @WeigelDrainage
Reported 2020-10-26 13:10:33
@3furrowsjd @Xplornet @WightmanTel No have been told we are too far from a base even business land Phone barely works from @WightmanTel. We are approx 10km from them. That’s a whole other issue and waste of money.
m3t4lw01f @m3t4lw01f
Reported 2020-10-24 21:22:25
@harrbca @Xplornet Vanscoy SK?
It's been TERRIBLE. It's back to somewhat "normal" today, but still not great.
Last night it was dropping out and taking 10-20 minutes to reconnect after reboots.
Rest of the week it's been down more than up.
Jim @Sumskillz
Reported 2020-10-24 21:06:48
@doughoyes @Xplornet our suburban internet goes down at 12:20pm every day. Thens its intermittent for 45 minutes or so. Vendor thinks someone is broadcasting in the neighbourhood, running interference. They have not found the source since March.
Rob Gibson @GibbyXXX69
Reported 2020-10-24 20:20:22
@Execulink internet customers are your for the taking in Brant County. Since Xplornet bought Silo Wireless I’ve been down for times. Never had these many problems before this. No support what so ever. Come one out!!!
Rob Gibson @GibbyXXX69
Reported 2020-10-24 20:08:20
Hey @Xplornet when gives in Southern Ontario? Old Silo Wireless in Brant County customers have been down twice today. No one answers the support line!! No one even calls me back when I leave a message about the screw up with pre-authorized payments coming over from Silo.
Sharon Hoyes @sharonhoyes
Reported 2020-10-24 20:04:45
Hey @BrantCommunity since @Xplornet bought out Silo Wireless horrible. Internet always down. Taxpayer asking you to cancel any agreements or deals for expansion pre-aquisition.
Doug Hoyes @doughoyes
Reported 2020-10-24 20:01:05
Easily the worst internet service possible.
Ours is currently down.
How long until @Xplornet goes bankrupt? https://t.co/XF2yiJXahm
Sharon Hoyes @sharonhoyes
Reported 2020-10-24 19:56:50
Hey look @Xplornet @XplornetSupport no internet again. Second outage today https://t.co/Yk4rnqhq3H
Lee Ann Heffernan 🌛🌜🌙🔮💎🐱 @LeeAnnIleneHeff
Reported 2020-10-24 16:51:07
@Xplornet are you guys down? Haven’t had internet all day. Been restarting my router as well. I’m on 4G network in harrow Ontario
✨StarBuck_83✨ @StarBuck_83
Reported 2020-10-24 14:25:15
@m3t4lw01f @SpaceXStarlink @Xplornet They already had an automated message up...like they knew the service was going to be down for an extended period of time. But this plays into when they said they don't have the resources to fix or repair silo hardware
m3t4lw01f @m3t4lw01f
Reported 2020-10-24 14:21:50
@StarBuck_83 @SpaceXStarlink @Xplornet Mine has been down lots the past week, but it always comes back on without a service call, and when it's working it is "ok".
Traffic management policy killing my ability to work from home aside, most stuff works ok... When it's working.
Ricky Boyce @boyce446
Reported 2020-10-24 13:54:42
@mdhazen @xploreNET Yup same. I’ve never had the internet so ****ty since they took over silo. Bright sunny day and here we are with no internet. Just ridiculous. Only time we would lose it with silo was in a big snow storm. @Xplornet fix this
m3t4lw01f @m3t4lw01f
Reported 2020-10-24 00:02:57
Plex still doesn't work though. It's currently being "traffic managed" due to @Xplornet severely over selling their infrastructure. I mean "congestion".
This is like airlines selling the same seat twice, except I rely on this to feed my family.
Fix your company @APLenehan.
m3t4lw01f @m3t4lw01f
Reported 2020-10-23 21:55:05
Another day, another outage. Tonight Google ***istant is completely unusable, as is SmartThings, WeMo and my FireTV sticks.
Yet somehow I can cast Netflix to my Chromecast without issue.
Oh yeah, Twitter is also dead again.
Thanks, @Xplornet, for the world cl*** service.
Fast Jeff @fastjeff
Reported 2020-10-23 16:33:10
@Xplornet Now he's going to have to climb back down because I don't see the string and tin cans.
willie iqaluq @willieiqaluq
Reported 2020-10-23 12:52:58
It seems like #xplornet is using old technology, one time I tried to change $2 per GB to free one they said they couldn’t do it, maybe I would need to sent my dish and let them hook it up an change it like old way. Other satellite company’s can change anything without problem
Janine Rushton @JanineRushton
Reported 2020-10-23 11:19:48
@XplornetES If you run a business or work from home DO NOT GET @XplornetES always down for maintenance and when you talk to a supervisor they hang up on you in mid sentence. Rude and disrespectful
Janine Rushton @JanineRushton
Reported 2020-10-23 11:12:36
If you run a business or work from home DO NOT GET @XplornetES always down for maintenance and when you talk to a supervisor they hang up on you in mid sentence. Rude and disrespectful
Richard The King @TheKingsHouse__
Reported 2020-10-21 14:47:25
@Xplornet well done! Have to upgrade my package so I can pay more to reset my internet when my package resets in 4 days!!!! Wasn't a problem last time.....
Xplornet @Xplornet
Reported 2020-10-21 09:48:31
In collaboration with the Township of Ramara, Xplornet has officially broken ground in Brechin, Ontario where we’ve started construction on the first of three new towers bringing high-speed Internet to the township! https://t.co/tIiz8deL51
✨StarBuck_83✨ @StarBuck_83
Reported 2020-10-19 23:43:33
@Xplornet So the tower is buried underground....heck that explains alot. Geez can you stop with these awful posts and actually fix your service it's easy fix just remove your "traffic management" policy @aplenehan
m3t4lw01f @m3t4lw01f
Reported 2020-10-18 20:31:30
My @Xplornet tower must be under some seriously heavy congestion to have this kind of speed test result.
I'm not even bothering to call them because they'll "fix" it, then within an hour it'll be right back to this.
Plus, this will resolve itself overnight. https://t.co/ASOGW5tw3K
Xplornet @Xplornet
Reported 2020-10-17 22:30:58
@zelium14 Hi Zel, we're very sorry to hear that you are unsatisfied with your Xplornet service. Can you please send us a DM with your account information so that we can rectify this problem? ^TH
zel @zelium14
Reported 2020-10-17 21:55:41
@Xplornet please fix your internet. please fix your internet. please fix your internet. please fix your internet. please fix your internet. please fix your internet. please fix your internet. please fix your internet. please fix your internet. please fix your internet.
Adam Braun @aaebraun
Reported 2020-10-16 21:50:34
@Xplornet $100 a month for 25mbps and this is what I get the day after you "fixed" the problem with my speeds. This is ridiculous. Are you going to publish this testimonial? https://t.co/ix478O1vcF
Jill Dunlop, MPP @JillDunlop1
Reported 2020-10-16 14:46:30
With our government's modernization funding, Xplornet & Ramara have broken ground on a broadband internet tower in Brechin. This will have a tremendous impact on digital accessibility for the community! Thank you @LaurieScottPC for making broadband a priority for our government. https://t.co/7TB3G3BcJc
✨StarBuck_83✨ @StarBuck_83
Reported 2020-10-15 16:40:07
Oh look I have little to no @Xplornet internet again because it's raining. Never had this problem with #silowireless @APLenehan explain how a smaller company was able to provide reliable service and a million dollar company can't!??@SucksXplornet https://t.co/p6VtOu8IkW
Sean Morrison @SeanMor27198990
Reported 2020-10-15 16:35:02
@jimmuskoka @SucksXplornet Internet isn’t supposed to be a business 👨💼 related issue but rather it’s a service that you provide for your own customers and that of which will cater to the needs of the customers who are using the Internet
Not your own needs for money 💰 and tech savvy-ness
Sean Morrison @SeanMor27198990
Reported 2020-10-15 16:29:45
@jimmuskoka @SucksXplornet Xplornet only used the 4G in 2018 so @Apple 🍎 can’t shut them down and to troll 😈 people like myself on @Twitter but it’s not because they care about their customers
They fooled me into thinking 💭 it’s 5G Internet just so they can promote more spam and block me on @Twitter https://t.co/SqxvK0x46r
Sean Morrison @SeanMor27198990
Reported 2020-10-15 16:11:20
@SucksXplornet @Twitter @Apple @MariaYork_88 Xplornet doesn’t really have 5G Service because they like to scam and take advantage of people which means they will likely close down once @Apple along with the @UN Government 🇺🇸 tries to shut down 4G altogether in the year 2030 which is when I’ll have to replace my iPhone 📱 XS
Sean Morrison @SeanMor27198990
Reported 2020-10-15 16:07:30
@SucksXplornet Xplornet switch to 4G back in 2018 so they can troll 😈 people like 👍 myself on @Twitter but then their 4G Service isn’t faster 💨 but simply more advanced and they did it so they could compete with the mobile 📱 industry so @Apple can’t shut them down
@MariaYork_88
CCI Wireless @CCI_Wireless
Reported 2020-10-15 15:28:33
@AmiskAggie @Xplornet (1/2) Hey there Rod. Sorry we missed your tweet about this issue. First, it looks like you might not be getting your speeds, so if you haven't already asked for help, please get in touch with our Tech Support team! Contact info here: https://t.co/kdVMc2JN3N
Fast Jeff @fastjeff
Reported 2020-10-14 22:34:50
@Xplornet The rest of the review was, "I wish I could tell you you're an awesome company with great service, but we spent so much time trying to fix our connectivity issues we just switched ISPs."
Lewis @lewisbron
Reported 2020-10-13 18:38:12
@Xplornet fix this internet!
Waylan Deith @waylan_deith
Reported 2020-10-13 08:05:10
@Xplornet I could have connected to my online cl*** but you decided to throttle my speeds and the internet for down completely everyday
Darryl hazen @mdhazen
Reported 2020-10-13 06:37:17
@JesseKloepfer @Xplornet We are down daily. They did something last week and we were down for 2 days. Just wondering if @Xplornet has a program to refund money for all the time it doesn't work.
Pixelbyte @Pixelbyte__
Reported 2020-10-11 23:10:21
@Xplornet I upgrade to a better internet plan and everythings going smoothly until you guys decide to take a **** on your servers. Fix your ****ing ****. It's been 3 days in a row this has happened
m3t4lw01f @m3t4lw01f
Reported 2020-10-11 00:41:14
Tell me how I can get this speed test result while simultaneously streaming a movie at 8mbps. @Xplornet is simply the worst ISP in Canada, hands down.
Can't reliably test the connection because speed tests are clearly being "congestion managed" while streaming movies aren't. https://t.co/tiGcPU2PU8
Jared Thebeau @ThebeauJared
Reported 2020-10-10 22:06:28
@Xplornet
Your internet is a joke. You boast highs speeds but just take advantage of money you'll get from people who have no other option. My internet just shut down because of rain. You know, that everyday occurence? Get your **** together.
hakeem olajubong @crittypisser
Reported 2020-10-09 16:12:10
@Xplornet FIX THE ****ING INTERNET
Sue Platts @sue_platts
Reported 2020-10-08 20:11:12
@Xplornet Fix the damn setup that you have! Just signed on 30 + days with you & surprise now having buffering issues! Tired of internet BS. #ruralbroadband #CRTC
Waylan Deith @waylan_deith
Reported 2020-10-08 08:08:23
@Xplornet Why don't you give everyone the speeds they pay for. I have the LTE 25 and it drops down to 0.04 Mbps every night
✨StarBuck_83✨ @StarBuck_83
Reported 2020-10-07 19:49:11
@4BearsParis @Dad4theWin @SucksXplornet @Xplornet I'm glad that I am not the only one experiencing this, I'm sorry to hear that you're in the same unfortunate canoe as I am. I was told by them that they can't fix any of the Silo customers services and was essential told that if I want decent services I have to switch to xplornet
Xplornet Sucks!!! @SucksXplornet
Reported 2020-10-07 11:28:10
Yes, they have a gun to everyone's head who is unfortunate enough to be forced to use them. What they do is criminal. Lives depend on internet these days. It's essential to have reliable internet. This system has been broken for decades. Xplornet just makes it worse.
Xplornet @Xplornet
Reported 2020-10-07 08:36:09
@jeffking54 Hi Jeff, we're sorry to hear that you're having some trouble. We would love to review your account by phone at 1-866-841-6001 to ***ist you. Also, we will be shutting down our @XplornetSupport account soon. If you’re unable to reply to our message, you can reach us @Xplornet.^TH
Hugh G. Rekshun @ThirtyStone420
Reported 2020-10-06 23:04:53
@Xplornet How about some insight on why my internet completely shuts down at 8:30pm EVERY SINGLE DAY. Do better.
Richard Mostyn @yukonrpmostyn
Reported 2020-10-06 19:21:31
Following Monday’s conversation with Telesat CEO Daniel Golberg, I have written Xplornet CEO Allison Lenehan insisting his officials fix the loss-of-service problem they have created for rural Yukoners. #ytpoli #Yukon https://t.co/WGINQq***X
Andrew Gagnon @AndrewGagnon
Reported 2020-10-06 15:52:32
@Xplornet spams the postal code with flyers offering 10, 25, and 50 down for years now. Still only able to get 5. Spend less on sending irrelevant advertising and more on improving service. 25 minute hold before the call dropping, luckily Geoff P on support chat was faster. https://t.co/mEdKpVSbH7