Is Walmart Family Mobile down right now?
(latest update February 06, 2023)

Walmart Family Mobile is a mobile virtual network operator (MVNO) that doesn't own any cell phone towers. Instead, the service partners with T-Mobile to provide coverage. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Walmart Family Mobile Problem Reports
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Adaya @AdayaReisaNur
Reported 2023-02-01 13:40:11
So now I call their # again! and I have ZERO faith that this issue will be fixed. @FamilyMobile get your **** together! TOTAL BS that I've had to place this many calls to you. I've work customer service for 20 years. RULE 1 more than 1 call is unacceptable.

Adaya @AdayaReisaNur
Reported 2023-02-01 01:57:59
@VerizonSupport You want to help tell your bosses to kill the contract to carry @FamilyMobile on your towers. Sine THEY can't seem to activate peoples sim cards for use on your towers. THEY are the problem & will take you down with their crappy customer service.

Adaya @AdayaReisaNur
Reported 2023-01-31 21:26:24
@FamilyMobile THAT's VERY number I HAVE been CALLING!!!! Maybe you should do like T-mobile you sell the phone in your stores, you DO NOT LET the customer leave until it is actually activated AND working!!!
Crazy concept!
Hire people who can get the problem fixed!

Lil Nol @NolanCraig1
Reported 2023-01-18 12:46:07
@FamilyMobile why isn't my phone data working? I've restarted the device 4 times and toggled airplane mode on and off. It's not working. My texts work, but no data. Can you help me figure out this problem?

Catherine @Catheri58634021
Reported 2023-01-18 10:30:17
Why has Walmart Family Mobile service started going down hill. Used to be very helpful and user friendly, now I can't get any help what do ever. If I can get what I need done to my phone, I will have to change phone services. Do sad, used to be very good.

Nnewboostsaher @saher_aliya
Reported 2023-01-07 03:41:46
Why queen elizabeth2 was at me @RoyalFamily mobile snatching in pak & we can't fix us with mobile phones @Conservatives

Tutuof4 @potheddndtla
Reported 2022-12-29 14:07:47
@FamilyMobile *This is false advertising! I had the Truly Unlimited plan but when I signed up for ACP, I dropped down to 8 gigs of high speed internet. Very misleading! https://t.co/fcOW4drA62

Tutuof4 @potheddndtla
Reported 2022-12-28 21:09:43
@FamilyMobile Your reps hung up on me 5 times today. I guess if they’re clueless they can do that. I fixed my own problem though. If your cellphone service wasn’t such a good deal, I would’ve dropped @FamilyMobile a long time ago! Your customer service sucks!

Michael Martinez @MichaelPearl78
Reported 2022-12-17 14:00:50
@s****eymac911 @davenewworld_2 You know what the problem was. It was the psychotic, bull**** right creating another false flag using people in the military. my friends and family mobile were ****ed that they were using them, again, because they had gotten vaccinated for everything known to man, no problem.

rachel (is Awake) horton @HortonHearsTx
Reported 2022-12-17 13:36:27
🧵Say what you want about the space available for the pharmacy section, one of these is NOT like the other.
Fix it, @Walmart .
Cc: @FamilyMobile @visitdalton

Michael Blitz @MichaelBlitz10
Reported 2022-12-08 09:15:44
@FamilyMobile Problem solved this morning. Thank you Marvin and all the others who helped.

Michael Blitz @MichaelBlitz10
Reported 2022-12-05 12:41:41
@FamilyMobile I do want to say that the customer Service people I have talked to today, John and Nemesilia have been very friendly, thank you for that. I just wish we could actually resolve the issue.

Michael Blitz @MichaelBlitz10
Reported 2022-12-05 12:38:26
@FamilyMobile While I ***ume this is a generic reply, if there really is someone who can help with my situation, please let me know! Hours on end being told you cant fix the error Walmart made on their end costing us an 80 year old phone number is taxing.

Klo @khiytheguy
Reported 2022-12-02 23:44:19
@FamilyMobile @bbb_us I don’t know why they won’t just fix my issue but I’ll be send one of these 5x a day until they look into their reps. https://t.co/GLhgi4hl0t

Umapathy m @UmapathymM
Reported 2022-12-02 01:15:21
@senthazalravi instead we answer for surveys in websites like ormax online,life points,yougov,crwnit,panel champ etc., From lack down onwards i write answer and compensate my family mobile recharge,electricity bill and some time snacks..

WalmartFamilyMobile @FamilyMobile
Reported 2022-11-30 08:43:27
@SedeezO Do you have any issues with your Walmart Family Mobile phone? If so, please chat with us at https://t.co/CAtHSRNkYq, so we can help you fix the issue. You may also contact our Customer Care Center at 1-877-440-9758. ^JL

CompressWealthDivide EconomicProsperity @ThomasBlankenh3
Reported 2022-11-23 10:04:15
@FamilyMobile What a nice FAMILY ORIENTED STORE!

Wayne @waynehpg
Reported 2022-11-23 09:02:41
@FamilyMobile Bot reply from Walmart issue still not resolved.

Wayne @waynehpg
Reported 2022-11-23 09:02:30
@FamilyMobile Bot reply from Walmart issue still not resolved.

Wayne @waynehpg
Reported 2022-11-23 09:02:16
@FamilyMobile Bot reply from Walmart issue still not resolved.

Mila @MilaJade44
Reported 2022-11-22 12:53:09
@FamilyMobile @FamilyMobile @walmarthelp @Walmart @bbb_us thank you for responding but @FamilyMobile all you do is hang up on your customers I spent hours on the phone for you to tell me YOU WONT FIX IT !! You told me to buy another service card !!! Your reps REFUSE TO HELP !!!

Mila @MilaJade44
Reported 2022-11-17 15:50:50
@FamilyMobile fix this or I will report your company to the attorney general & BBB for theft !! Your ***ociates are saying I used all data in less than three days after purchase !!!!

Mila @MilaJade44
Reported 2022-11-17 15:47:59
@FamilyMobile
I purchased a new plan & SIM card 11/14 & have not been able to use the DATA ! I called & explained the issue just for your staff to say I used all 40GB which is impossible given that I’ve had to use WiFi to use my internet!!!!!!

Tiffany Miculka @MiculkaTiffany
Reported 2022-11-15 15:05:45
@Walmart @WalmartInc @WalmartWorld @FamilyMobile WELL HEY WALMART. My name is Tiffany and on November 14th 2022 I placed a pickup order from the app, had an issue with it. Called to get it resolved then get called a STUPID ***** AND A ****TY HOE over the phone. What the ****.

🌺Blvck0pal🌺 @cuteafrodeity
Reported 2022-11-08 10:56:17
@FamilyMobile Yea None if this helped. And your page keeps saying down for maintainance. I would just really like to be able to pay my phone bill without automated lines.

Tony B @TonyBizzle999
Reported 2022-11-04 19:00:21
@FamilyMobile probably get them in trouble for YOUR mismanagement. FIX MY PHONE WHICH HASNT WORKED SINCE OCTOBER 3RD.
Heather Curtis @gottasinghlc
Reported 2022-10-31 19:01:12
@FamilyMobile - that's it. You've had over 2 MONTHS & several phone calls to fix my cell service. No texts, no GPS, no internet, no email. Useless phone & your staff did NOTHING to fix the situation. I'M OUT!

Rume @rume4u
Reported 2022-10-30 05:09:17
@Zuchradio Bitter lesson..had this problem wit Prime, Walmart family mobile….just make sure u delete ur card details

Varun Kumar @varunvivid
Reported 2022-10-25 17:07:33
@kejriwalshubh @airtelindia They have been fooling around from years now.
Issue: no major competitors in my area right now else would have been out by me. Just waiting for @JioCare to lay their fiber here.
Will port 5 family mobiles and wifi all at once.

Marcus Wilkins @MarcusW46718537
Reported 2022-10-24 20:47:25
@FamilyMobile I’ve called the number provided and they couldn’t fix the problem. This is the only way I haven’t tried until today.
I can’t talk to anyone because I’m starting to lose patience with going through the same process over and over again.

Marcus Wilkins @MarcusW46718537
Reported 2022-10-24 18:56:23
@FamilyMobile my iPhone has been unable to receive text from Android phones for two weeks, and no one has been able to fix this problem for me.
What’s going on?

Perry Brown @Phype1188
Reported 2022-10-23 14:24:15
@FamilyMobile Still down

James Edward Ryan @JAMESERYAN77
Reported 2022-10-23 11:36:03
family mobile system, problem?

🇮🇳 प्रकाश बहुगुणा @prakashbahuguna
Reported 2022-10-19 10:17:42
Now due to some personal issue he is not able to manage additional medicine /cost.
If any one can help, adopt, finance for next 6 months,1 year
It will be a great help to family.
I will DM Patient/family mobile number to you.
Thank you in advance for your help
🙏
#Uttarakhand

Mike Ward @mw270
Reported 2022-10-16 22:33:36
@TMobileHelp why am I getting such a poor signal with my iPhone 7 and iPhone 8 and iPhone 11 with Walmart family mobile and simple mobile but have no problem with my galaxy phones?

J. Tabibian, FACP, FASGE @Tabibian_MDPhD
Reported 2022-10-16 18:09:19
@MSharifpourMD I haven’t even gotten out of bed…69 degrees is far too cold.
Jk, I’ve been driving all around town in the family mobile like a good dad 😄🤷🏻♂️ And yes, there are people with puffy down jackets on 😂😂😂

Chad Bredderman @BreddermanChad
Reported 2022-10-13 23:17:13
@FamilyMobile having issues with mobile data for 3 days. Multiple calls to customer support. Every time we need to start from the beginning, no followup despite asking for callbacks. Escalated with no remedy. Will leave service tomorrow if no fix. Help?

tesa⁷ @tesitac
Reported 2022-10-13 23:12:30
I think I want a cat now (she says as reactive cattle dog literally zooms up and down the short hallway in the family mobile home lmfao)

Yes @YesiamBirb
Reported 2022-10-12 17:01:01
@FamilyMobile Is @FamilyMobile services down i paid 3 days ago just wondering. It was working fine yesterday.

Linda Lawton 🇩🇰💉💉💉💉 @LindaLawtonDK
Reported 2022-10-10 22:24:43
@FamilyMobile oh is this a chrome issue? at the hotel we found a phone and your kind customer service man was able to get it working

Linda Lawton 🇩🇰💉💉💉💉 @LindaLawtonDK
Reported 2022-10-10 21:36:03
@FamilyMobile bring your own phone option on your website doesn't work. add the sim number the continue button is broken
I'm from Europe if I had a phone that worked in the USA I wouldn't need this

WalmartFamilyMobile @FamilyMobile
Reported 2022-10-07 23:12:34
@mo_mi_na We're sorry for the troubles this issue may have caused you. As of this moment, Walmart Family Mobile is not supporting eSIM. No worries, we will look into this and post in our social media sites for any updates. ^LN

Vlad’s Getaway Plane @VladPlane
Reported 2022-10-07 18:58:16
@flwakeskater @CEOAdam Yes, you can get a subscription with some family mobile package deals. Really good deal, no need to go to a run down theater and you get all the content.

Shujauddin @Mirza980
Reported 2022-10-07 08:15:56
@flipkartsupport @Flipkart @FlipkartStories @flipkart_tech @_sachinbansal @WalmartInc @walmartindia @WalmartAction @FamilyMobile Please help me to resolve my issue as i was being fraud worth 70,000INR on flipkart pay later. Transactions done without any OTP being received.

Soul Shadow @ahmd22y
Reported 2022-10-02 05:44:11
@RevenueCutters @ATT @TMobile @FamilyMobile @Tracfone @Verizon @AppleSupport @coinbase @binance @sprintpcs @worldcom @bestmvno Sorry mate. This was the same issue i was facing on my coinbase wallet . I had to write to the instant Support team and they helped me rectify. This is the link. Goodluck https://t.co/ZGzP6kRyyQ

Paula Byrd @txladybyrd67
Reported 2022-09-30 11:02:56
@FamilyMobile You have the WORST website on the planet and the "customer service" are useless bots. Your "forgot p***word" link is not functionable. Fix it!!

Helen Rafferty @BandageQueen
Reported 2022-09-27 14:59:26
Seriously @virginmedia this is unacceptable now…not able to work from home or do an uni work, family mobile data run out and unable to watch any TV subscriptions. Keep changing the fix time …contract will be cancelled ASAP 😡

Project1628 @project1628
Reported 2022-09-25 15:40:11
@FamilyMobile We hoped you would as well, however any atrempts WE have made ro resolve the issue are met with excuses and lack of... So we will switch to @TMobile and do @MetroPCS We can't take this anymore!

Project1628 @project1628
Reported 2022-09-24 23:09:47
Seems most web hosts are blocking this claiming a safety issue... Still no call back! @FamilyMobile
This is what we are saying the run around is crazy!!
https://t.co/ZNKRE8tWg1

Project1628 @project1628
Reported 2022-09-24 21:07:58
Trying to fix it!@FamilyMobile ever since tracfone took over no service!! #tracfone #Dontusethem https://t.co/luSXz49X4S
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