Is Virgin Mobile down right now?
(latest update October 20, 2020)
Virgin Mobile is a wireless communications brand used by seven independent brand-licensees worldwide. Virgin Mobile branded wireless communications services are available in Colombia, the United Kingdom, Ireland, Canada, Chile, Russia, France, Saudi Arabia, United Arab Emirates, Poland, South Africa, and México. Is it up or down? Is it down for me? Check the status or Report your issues below!
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BT @bt_uk
Reported 2020-10-20 12:34:57
@DDALANNO Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Paula
BT @bt_uk
Reported 2020-10-20 12:26:24
@Annette62702479 Thanks for clarifying Annette. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Paula
Sijo C Mathews. Navy Veteran @SijoMathews
Reported 2020-10-20 11:07:34
@VirginMobileUAE @Virgin I have been trying to get some info on my plan. Endless wait in the app, virgin store doesn't answer. Isn't there a phone number we can contact to get an issue sorted ??? This is the fourth day I am trying. Very inconvenient.
Simon Thomas @simonjthomas
Reported 2020-10-20 10:54:30
@virginmedia is Virgin Mobile down in the Bedford area? No signal at all for last hour or two.
Nicolas Michelakos @nicmichelakos1
Reported 2020-10-20 10:35:35
@virginmobilecan Problem since Sept 25, 2020 making top up interact payment via Virgin, after making payment on bank web site transaction doesn't go to Virgin web site to confirm payment
BT @bt_uk
Reported 2020-10-20 10:18:01
@awhitehouse Hi Andrew. Sorry about this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Siobhan
BT @bt_uk
Reported 2020-10-20 10:09:40
@CrustyDemon999 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Rita
BT @bt_uk
Reported 2020-10-20 10:07:37
@TheRealStrite Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Elaine
DipsB @Ndola19
Reported 2020-10-20 09:24:40
@virginmedia Thx for your reply
Is there any was I can DM you my postcode and send you pics?
Also, is #VirginMobile down?
Can't get signal on 2 different mobiles?
Hope to hear from you soon.
BT @bt_uk
Reported 2020-10-20 06:55:58
@Totallylancs Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Sarah
Richard 🏳️🌈🇪🇺 @richard_fxl
Reported 2020-10-20 00:31:36
@virginmedia VM Internet has always been bad for me but the current west London outage is terrible. I'm in ealing. Site said 4pm yesterday then after 4 it changed to 8 and now says 4 pm today. No further info. Can't work and no tethering allowed on virgin mobile
BT @bt_uk
Reported 2020-10-19 17:44:18
@ifitbIeeds Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Karen
BT @bt_uk
Reported 2020-10-19 17:41:51
@dpettit66 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Karen
BT @bt_uk
Reported 2020-10-19 17:40:33
@Deb138 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Karen
Harry Poole @harryepoole
Reported 2020-10-19 10:18:57
@virginmedia 2 hours on the phone trying to resolve a virgin mobile issue and then they just cut the phone line off, quite exceptional customer service 👏🏻
suhel @Suharshu
Reported 2020-10-19 09:29:33
@VirginMobileUAE What about the payment issue
BT @bt_uk
Reported 2020-10-19 08:20:19
@Paulrayner75 Text 'FIX' with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Michaela
BT @bt_uk
Reported 2020-10-19 07:09:42
@GeorgeThain Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Kevin
BT @bt_uk
Reported 2020-10-19 06:46:06
@alfrosso Hi there, Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Jordan
BT @bt_uk
Reported 2020-10-19 06:33:37
@kinaseGB Sorry to see you're having speed issues. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Paula
cαss ☥ @lilsasserole
Reported 2020-10-19 05:49:09
@virginmobilecan my home internet is down. Can you help?
BT @bt_uk
Reported 2020-10-19 05:43:38
@Becci_88 ****o Rebecca so sorry your having issues, Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Alannah
BT @bt_uk
Reported 2020-10-19 05:24:52
@Emily_Pownall Sorry to see this Emily. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Colleen
BT @bt_uk
Reported 2020-10-19 03:23:35
@sazzlepufff Hi, Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Martin
BT @bt_uk
Reported 2020-10-19 02:54:06
@s****morton1 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Jenny
BT @bt_uk
Reported 2020-10-18 19:06:22
@Philcoops Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^James M
BT @bt_uk
Reported 2020-10-18 18:38:09
@MonicaMonaghan Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^James M
BT @bt_uk
Reported 2020-10-18 17:56:00
@grand_scheme sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^James M
BT @bt_uk
Reported 2020-10-18 16:23:13
@WolvesAid Hi, sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. Texts are free unless you are on Virgin mobile. ^James M
BT @bt_uk
Reported 2020-10-18 16:18:42
@Welchhyyyy Hi, sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. Texts are free unless you are on Virgin mobile. ^James M
BT @bt_uk
Reported 2020-10-18 11:39:18
@Horseman_x8 I'm sorry to hear this Hamood. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile ^Elaine
BT @bt_uk
Reported 2020-10-18 09:38:58
@LewisGWard Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Catherine
BT @bt_uk
Reported 2020-10-18 05:46:34
@NickHackett2 ****o Nick, sorry to see your post, Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Alannah
BT @bt_uk
Reported 2020-10-18 04:44:40
@CJ_Cowley Hey Craig. I'm sorry for the trouble this causes. Text FIX with your landline number & Twitter username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Lisa
BT @bt_uk
Reported 2020-10-18 04:27:59
@yesiscoming Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Nicola
Virginmobile.ae @VirginMobileUAE
Reported 2020-10-18 01:42:14
@Jack18184999 Greetings from Virgin Mobile team! This is not absolutely the service we want you to experience. Let's take a look at your account and figure out the issue. Can you please share with us your email address via Private Message to resolve this on priority?
BT @bt_uk
Reported 2020-10-17 22:34:43
@AllieC9 Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2020-10-17 18:28:47
@simeoni65 Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2020-10-17 18:15:26
@cR_FeaR Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2020-10-17 18:09:32
@cardiffbhoy Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998.
This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Regards Claire W
BT @bt_uk
Reported 2020-10-17 17:58:10
@SanjayChadha Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2020-10-17 16:22:49
@JDSeb Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2020-10-17 16:21:25
@bavalanche Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2020-10-17 16:05:41
@lizzieb53 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998.
This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Regards Claire W
Stephane Vermette @travelmop
Reported 2020-10-17 13:36:01
@virginmobilecan Internet has been up and down like a yo-yo since yesterday afternoon. I am one last yo away from switching, with @TekSavvyCSR on DM ready to pull the trigger. Problems have been piling up with net issues this week.
Terry P. @TerryPomeroy4
Reported 2020-10-17 12:31:52
Hey @virginmobilecan is there an outage in the Kingston area?
Stephane Vermette @travelmop
Reported 2020-10-17 12:26:59
I'm really surprised at Virgin Mobile's statement saying they can't fix this. I'm over 4 hours away from Milton, yet, every time I geolocate my IP address, it puts me in the Greater Toronto Area. I live in Ottawa! https://t.co/JIcH9ORWSr
BT @bt_uk
Reported 2020-10-17 11:10:03
@BerniBee90 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Catherine
BT @bt_uk
Reported 2020-10-17 07:56:51
@carinamaggar Sorry to hear this Carina Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Sarah
BT @bt_uk
Reported 2020-10-17 07:43:37
@martinamercer Sorry to hear this Martina. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^StephK