Is Videotron down right now?
(latest update October 26, 2021)
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Videotron Problem Reports
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Andy Kaplan-Myrth @kaplanmyrth
Reported 2021-10-26 07:41:39
To be clear, I’m neither for nor against Videotron getting cheap spectrum. It doesn’t address the right problem. They want access to an exclusive club, but we need to take the power out of the club.
Mr. Noodles @Wabbit_Detector
Reported 2021-10-25 12:08:10
@grantmccagg I guess you don't get helix from videotron.
Never a problem
Bell fixes you for a few months then play with your upload do there is always a problem 2 3 times a year
Julien Lavigne @Julien_Lavigne1
Reported 2021-10-24 16:41:50
@Videotron Will I lose my PVR recordings during a power outage?
Julien Lavigne @Julien_Lavigne1
Reported 2021-10-20 17:45:47
@Videotron Well #Videotron needs to take a cue from #Rogers because they have the exact same remote and modem and we were able to ffwd with their service no problem. @RogersHelps
Black Siri @ToLoveShay
Reported 2021-10-20 15:56:57
@Videotron How do I know if my Wi-Fi being down is an outage in my sector only for my home?
Julien Lavigne @Julien_Lavigne1
Reported 2021-10-20 10:31:22
@Videotron Why can't I fast forward when I restart a program? I missed the beginning but now I want to get back to where I was. I want to fast forward through the opening credits but can't. I never had this problem with @Rogers!
Realityescaped @neo_musicstream
Reported 2021-10-20 07:12:35
@Videotron No point, don't waste more of my time and fix your damn internet. I'm not the only one affected so having a chat will fix nothing. And by reading your replies, you guys should stop saying sorry and actually fix your ****. I work from home and I'm losing money because of this...
Realityescaped @neo_musicstream
Reported 2021-10-20 07:03:14
@jeni_cote @Videotron When are they not having issues... My internet is down.
Realityescaped @neo_musicstream
Reported 2021-10-20 06:45:39
@Videotron fix your garbage internet. You literally serve in only 1 province and still can't provide a stable connection...
MTL#1 @habsexpos
Reported 2021-10-19 15:38:26
@PKP_Qc @Videotron Totally agree with you, I thoroughly enjoy my service with Videotron mobile and Fizz. The only issue I see is that many people in the ROC have an issue with your political leanings. A part ça, j'espère que tu réussiras.
Joy Blake @jblake_NSQC
Reported 2021-10-18 17:48:27
Argh! Videotron Helix. Trying to modify my plan. Page keeps shutting down. No number to call. #VideotronHelix @Videotron
yannick @bourasssayannic
Reported 2021-10-18 08:24:07
@Videotron internet is up/down since 5h30am. When will the situation be back on track. Very frustrating when working from home.
Margaret Anne @ohwell321
Reported 2021-10-16 19:15:51
@DiRobertis @Videotron I know the leafs game is up for free on their (sportsnets) main page cause of all the issues they’ve been having, not sure about other games. Hoping it actually streams tonight and doesn’t go down every 30 seconds.
Ann Lemieux @ann_lemieux
Reported 2021-10-15 15:24:23
@Videotron #Quebec Since replacing Videotron Box for cable (one week), all was great. (TY to your Technician) Yesterday I had no Data, so I called Tech. Support after 2 attempts to fix it with no luck (Sam) told me,my remote is defective. When I asked…
Angelo Lucio Ferrandino @ItalianCrazy93
Reported 2021-10-13 15:05:27
@Videotron are you guys down cause my internet stopped working???
Eros Vindi @VindiMK
Reported 2021-10-13 09:45:12
@andrehalrumhein @Videotron @Bell Honestly never had a problem really with Rogers, I think I have a good package though
Dave Moon @Preludean
Reported 2021-10-12 21:40:17
@Videotron my Helix internet and home phone have been down for about 5 hours. I just tried calling the 24 hour / 7 days a week technical support (according to the user centre app) and it tells me that customer service is closed.
François Caron 🇨🇦 💉💉 @Milnoc
Reported 2021-10-06 19:12:50
@jfmezei @joshnet @Videotron What matters is that it works -- mostly. For some strange reason, the SuriusXM sound cut out completely. Pressing the reset button on the audio settings fixed the problem.
Normally, I don't debug audio systems. 😁
Caroline Talbot @TalbotCaroline1
Reported 2021-10-06 12:10:13
@Meghann_88 @Videotron I am in Longueuil and Helix Internet has been down for 1 hour.
Kathy @falkaanne
Reported 2021-10-05 20:45:48
@lesleychestrman @Bell_Support All my services are with Videotron. Never a problem, either calling customer support or getting a service call.
Eric 🥃 🇨🇦 @eric_habs
Reported 2021-10-05 19:30:09
@Videotron 3 nights now with all kinds of errors with helix and as well the stuff on my pvr. Fix it now I’m paying for service not this garbage. Never had these problems with fibe
MTL#1 @habsexpos
Reported 2021-10-05 16:17:26
@commentor2013 @lesleychestrman @Bell_Support @Videotron @PKP_Qc I concur, switched to Videotron 12 years ago after Bell wasn't able to fix an internet issue. NO issues at all with Videotron. Only "bad taste in my mouth" is that I'm giving my money to PKP.
Kathleen @Kathlee25406763
Reported 2021-10-02 23:56:39
@Delita_Hyral @Videotron I have the same problem in LaSalle
elka @elka_
Reported 2021-10-02 22:52:55
@Delita_Hyral @Videotron I am in LaSalle and it is down here as well. Calling now.
nancy gonzalez @nancygonzh
Reported 2021-10-02 22:49:51
@Delita_Hyral @Videotron Yes I'm in Lasalle and the internet it's completely down!
Ben @Delita_Hyral
Reported 2021-10-02 22:46:18
@Videotron is internet down in LaSalle Montreal?
François Caron 🇨🇦 💉💉 @Milnoc
Reported 2021-10-02 16:50:30
@jfmezei It'll definitely have to be resolved on my side if @Videotron decides to shut down 3G. Apparently, I already have a VoLTE compatible SIM card. But will it work on both @Videotron and their roaming partner @Rogers?
EZ74🇨🇦🇬🇷 @EffieZavradinos
Reported 2021-09-30 15:09:26
@p***ionthy @Rami64N @Videotron We got it back this morning, but went down again just before my shift started. And I from home, and shift ends at midnight, and they are asking to go work at the office.
EZ74🇨🇦🇬🇷 @EffieZavradinos
Reported 2021-09-30 15:06:54
@emcangel815 @Videotron It is down again, I work from home, and now I'm force to work at the office. Thanks a lot @Videotron.
E Angel S @emcangel815
Reported 2021-09-30 09:59:30
@Videotron can you provide some update on service being down In DDO?
Lots of home owners and business have no internet for about an hour now and we got no news.
#ddo #videotron #technicalsupport
EZ74🇨🇦🇬🇷 @EffieZavradinos
Reported 2021-09-30 09:49:27
@Videotron @Rami64N Why don't you announce that your service is down, instead of telling us to go to these links, and don't ask to send a message either, your answers are ***ue there as well.
Isa Tran @passionthy
Reported 2021-09-30 00:48:31
@Videotron Hi! We had a brief loss of electricity and our Helix modem is no longer able to reconnect. It's flashing orange/black. Is this a servers issue or one specifically with our gateway?
GC 🇮🇹🍁 @AIMforGC
Reported 2021-09-29 18:47:41
@Videotron is there anything happening in Ste-Dorothee Laval in terms of wifi outage?
Mr Frostback @singram
Reported 2021-09-28 10:01:31
@jacktodd46 My biggest issue as a Videotron customer is lack of access to channel websites and apps : CTV and so on.
But it's been less of an issue now that I'm working from home.
Diego Henao @diego_henao
Reported 2021-09-26 17:09:17
@heliodanielb @Videotron I’m wondering if they will discount the outage hours in the next bill 🧐
Diego Henao @diego_henao
Reported 2021-09-26 17:09:04
@_shiiyaaa @fizz_ca @Videotron I’m wondering if they will discount the outage hours in the next bill 🧐
Helio Borges @heliodanielb
Reported 2021-09-26 16:24:17
@Videotron @diego_henao I’m experiencing the same problem in the same postal code
Helio Borges @heliodanielb
Reported 2021-09-26 16:20:32
@Videotron @LumiereCentrale Internet outage in Longueuil. J4K1A3 since 2 hours ago
Diego Henao @diego_henao
Reported 2021-09-26 14:47:27
@fizz_ca @Videotron hi, there is a home internet outage in the building where I’m living since 1 hour ago. Postal code is J4K 1A3. Can you please check it out A.S.A.P?
Hannah @hollingham
Reported 2021-09-26 12:23:33
@jgtwee @Videotron Yes I am experiencing the same thing! I called and they said it’s an outage in downtown Montreal
Anthony @Anthonyszopesky
Reported 2021-09-18 23:14:45
@Videotron why is my internet down i cant do anything.I think its part of ur operation high speed.please tell me whats the problem and how can i get it back up and when is it gonna be back up.
Commissioner Miner @fanCRTCProfling
Reported 2021-09-16 12:17:26
@jus_bou @CTV @Videotron so in firefox, go to tools menu, then select options, then select Privacy, then enable 3rd party cookies. That should fix it.
If not, then u will have to start looking at an script/ad blockers.
Commissioner Miner @fanCRTCProfling
Reported 2021-09-16 12:06:41
@jus_bou @CTV @Videotron In chrome the site will not even load for me. Gives an error. Will try firefox next
ok your picture, what u see is due to either 1) an ad-blocker or 2) you have to enable 3rd party cookies to fix it.
JessieKYosko @JessieKYosko
Reported 2021-09-12 21:12:56
@Videotron down?
Matthew Lewis @thepricesignal
Reported 2021-09-10 11:47:08
@NoLore @Videotron How old is your router? Mine was doing something similar last year and replacing it fixed the problem.
https://t.co/R7z2Nvwic6
bryn @tallahustler
Reported 2021-09-10 11:46:55
@NoLore why the **** does videotron need to access your twitter account to fix your internet connection???
mrty🏴☠️ @your_boi_marty
Reported 2021-09-08 23:36:23
@Videotron **** you stop sending me broken routers
Paddy Landreville @PaddyLandrevil
Reported 2021-09-08 17:04:43
@kinsellawarren Bell continues to screw us over and so does Videotron. So Welcome to Canada US companies and bring down those shylock prices.
André Siviero @andresiviero
Reported 2021-09-04 11:33:07
@Videotron getting this message every day on Helix TV. Internet works fine, but TV is busted 5 minutes after I restart Helix. Frustrating, is there a problem in the network? https://t.co/9J7rs0F9C8
Hongyang Song @hongyang_song
Reported 2021-09-02 18:17:15
@Videotron this outage seems get my Helix 2 modem burned. I called support they said the modem has to be replaced and they don't have a technician available for today. the earliest one will be tomorrow. So I will be all day black out.
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