Is Videotron down right now?
(latest update October 01, 2022)
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Andre @aROC_1
Reported 2022-09-29 19:41:16
@Videotron @Shadow_n_mind Same problem here. Guide says Jeopardy but Global feed is overriding. As it did last night. @Videotron
chαneℓ☽ @chanelchahine
Reported 2022-09-29 14:23:45
@Videotron Why is my helix wifi so slow these last few days? Never had an issue before this week.
Commissioner Miner @fanCRTCProfling
Reported 2022-09-29 10:40:44
@jfmezei @Milnoc Landline is a susceptible to everything (tree's, power, poles falling etc).
Power outage on landline Phone: Videotron has battery back-up on phones (supposed to last 8 hrs, but old batteries can deplete, can order another for ~$15), Bell is an $ option, ~35$ that no one buys.
1/2
Creighton Lapensie @lapensie
Reported 2022-09-27 21:16:23
Here’s an example of the issue @RogersHelps @Videotron https://t.co/xXiXgrLwot
heyitsreid @reiderdie
Reported 2022-09-27 20:50:14
@VideotronDiv why am I paying for 400MBPS and only get maybe 60? I have restarted the gateway and this is an issue every weeknight. One drop for two separate accounts makes no sense. https://t.co/DzHYBANXDm
Paul Nagy @PaulWNagyJr
Reported 2022-09-27 09:48:55
@Videotron HI. My home phone line is down. Is there an issue in Dorval?
akidna @_litotes
Reported 2022-09-26 19:48:47
talk about big data, autonomous construction, 5.0 society, etc, yet can not fix the videotron and microphone;")
B @benniboya_
Reported 2022-09-26 19:07:45
@malikilam_ @the_bluebottle @Videotron That sucks, means it’s probably an actual outage. Who knows when it’ll be back.
Malik @malikilam_
Reported 2022-09-26 18:37:24
@benniboya_ @the_bluebottle @Videotron Same here, still down
B @benniboya_
Reported 2022-09-26 18:03:56
@Videotron helix internet down all day. Is there an outage? Very frustrating, I have a lot of work pending.
andrewemanuel @the_bluebottle
Reported 2022-09-26 15:11:18
@Videotron any idea how long the internet outage in West Island (Montreal) will last for?
Daniel Comtois @DanielComtois2
Reported 2022-09-26 13:26:51
Videotron !!! Down
eddy g 🍁 @eddygeeeeeee
Reported 2022-09-25 13:33:37
Technology ****. I ordered Fibe tv. They set me up with 4 receivers model 7802. Constant malfunctions,connectivity issues. I want them to try the other model called 5662. So far its no. If they don`t fix the issue I return to @Videotron @Bell @Bell_Support @bellcanadahater
john harvey @pjyankeeedved
Reported 2022-09-25 09:22:45
@topearljamwlove @loritonephoto @PearlJam @MikeMcCreadyPJ @Pluralone1 @eddievedder @pjtourkid @centrevideotron @SGossard Same. 27 concerts down and I can’t wait for the next one!
☽ муα мσση ☾ @myamoonbaby
Reported 2022-09-20 10:26:49
@fizz_ca It's fine. I understand it's a service problem out of your control, but accidents like this put a dent in other people's income and you need to have a faster team when you're offering service to rival big companies like bell and videotron.
CrazyCanuck1867🇺🇦🕊 @CzCanuck1867
Reported 2022-09-20 07:43:36
@Videotron @_Benhurrr_ Your @fizz_ca mobile network is also down.
TheWheelofMarc @mowi0666
Reported 2022-09-17 15:10:05
I received an email Friday with an order for Wi-Fi pods which I never ordered. I called retention today to resolve all of this and get a credit for the missed appointment. I also explained this is a retention issue as Videotron quoted me 150 tax in for same services.
Stéphanie Prévost - Candidat PCQ Brome Missisquoi @StphaniePrvost3
Reported 2022-09-14 13:48:56
Many of you are asking me if it is possible to carpool to this Friday's event at the Videotron Center. I am creating this post to help you join us. If you want to find people near you please write it down below with the location where you are that will allow you to meet.
Chakib Saad - Candidat PCQ dans Jeanne Mance Viger @chakibsaadpcq
Reported 2022-09-14 13:46:38
Many of you are asking me if it is possible to carpool to this Friday's event at the Videotron Center. If you want to find people near you please write it down below with the location where you are that will allow them to join you.
Ez Money @EzMoney53304555
Reported 2022-09-13 22:20:48
@xQc @xQc is Videotron your ISP? my internet was down also for a while, it will be fine tomorrow.
Bazz 📷🇺🇦☮️ @Bazz42
Reported 2022-09-11 23:29:01
Ma connexion est merdique.
@Videotron
Check out my Speedtest results! 6.3 Mbps down and 8.9 Mbps up. How do your speeds compare? https://t.co/AEUkHBrxaj
N Rebeca Marquez @beckysmr
Reported 2022-09-09 09:03:45
@Videotron is there any known issue this morning on your side? Any Helix/Videotron device is starting and get stuck on error RDK-03117
Mark Goldberg @Mark_Goldberg
Reported 2022-09-07 14:37:12
Major telecoms agree to emergency outage deal: @FP_Champagne | https://t.co/NnXAXZJla3
MoU on Telecoms Reliability https://t.co/C1zMhpEtAS
Signed by CEOs: @Bell @Eastlink @cogeco @Rogers @SaskTel @ShawInfo @FreedomMobile @Tbaytel @Telesat @TELUS @Videotron @Xplornet @ZayoGroup
Condy @loucondy
Reported 2022-09-06 10:24:00
Videotron really testing my nerves today. 6 months. Late fees every month, I pay at least 6 days advance. They keep kicking the can down the road. It’s outright stealing actually. $1. Every mo is a lot of money for these thieves
caontherocks @caontherocks
Reported 2022-09-02 12:36:44
Is @Videotron down? My home internet is connected but there’s no internet
dosedbyjosh - JK Fanpage @dosedbyjosh
Reported 2022-09-02 09:52:37
Photos from the @PearlJam show last night at @centrevideotron! The band played Purple Rain - with Josh and Eddie on vocals ❤️🔥 See the setlist down below
📷: mccready__fanpage (IG), make_lemons (IG), @PearlJam
#joshklinghoffer #pearljam @Pluralone1 @orgmusiclabel https://t.co/TbU5w4sPjl
Jason Rockman @jasonrockmansod
Reported 2022-08-31 20:26:36
@MTL_Ville Why is it so hard to get a permit to take a tree down that has already compromised one fence, is growing in @hydroquebec and @Videotron lines and has been deemed in danger of falling from an arborist? I can’t build a fence to close off my backyard, guys! https://t.co/6u0DNpp9xA
Ravi Jaiswal @RjRocKs_1211
Reported 2022-08-31 11:22:45
@Videotron Thanks for that.. I have connected with the customer service, and they said there is an outage in my location and will be back by around 2pm Est.. I hope it gets resumed more earlier.. thanks
Ravi Jaiswal @RjRocKs_1211
Reported 2022-08-31 10:58:43
@Videotron @gkarikari88 Even I am having the same problem, tried restarting multiple times, but nothing works. It is affecting my work.
Please help @Videotron #anyupdates??
toni @tonih_78
Reported 2022-08-31 10:37:32
@CarmeLagrandeur @Habernac @Videotron On 2nd and still down.
Mykelmtl @mykelmtl
Reported 2022-08-31 10:21:16
@Habernac @Videotron It’s a videotron problem
Ian Richards @Habernac
Reported 2022-08-31 10:18:21
@Videotron Hi. I’m in Verdun and service is down. Is this a me problem or a you problem?
Carlos Luis Castro M @clcastro87
Reported 2022-08-31 09:03:54
@CyrilPepito @fizz_ca Maybe today is day off and we haven’t noticed it 😅. Same problem on my end. Network is somehow operational but super slow and lots of connection drops. The problem is Videotron network. Hopefully they’ll fix the issue ASAP
zazouski @zazouski1
Reported 2022-08-31 06:50:40
@Videotron @IconArmyQC when a isp ask you that it means they dont have the monitoring process or tools..at this point in a company existence it mean it wont get better until the people who are actually the problem retire or get fired..i know some of them..leave them its only gonna get worst...
zazouski @zazouski1
Reported 2022-08-31 06:05:32
@kavyanth @Videotron yup regular life with videotron..waiting for bell installation..videotron as been a problem for a year..bad service.bad support..worst.billing and retention program regular outage.the worst theyll probably write the same thing they wrote you to everyone..garbage
JF @IconArmyQC
Reported 2022-08-30 20:52:27
@baylyjoanne @Videotron I'm in Ville-Saint-Pierre and haven't had internet since ~1 PM. @Videotron phone agents confirmed I'm impacted by an outage but were unable to provide an ETA :(
Joanne Bayly CBC @baylyjoanne
Reported 2022-08-30 20:27:01
@Videotron It’s a huge outage. You should keep people informed.
Joanne Bayly CBC @baylyjoanne
Reported 2022-08-30 19:55:18
Could @Videotron let us know when this service outage is expected to end? Tweet maybe? I’ve been without internet for more than 5 hours. They told me earlier a major hub had been damaged.
kavyanth reddy #5 @kavyanth
Reported 2022-08-30 18:47:37
@Videotron no internet for an hour now
Any outage ?
James Marusak @hpbear149den
Reported 2022-08-29 19:54:09
the sale of Freedom Mobile to Quebecor/Videotron is not enough in the bureau's eyes to ensure enough competition, something is saying this merger may go down in flames. (2 of 2) #rogersoutage #mergergoesdown
Jack Charles @JackCha59051190
Reported 2022-08-28 14:32:24
@Videotron They may be independently operated but Fizz mobile is owned by @Videotron therefore your company is responsible for them. Please put me in touch with someone who can help resolve this issue? https://t.co/sV0VZTKz16
Jack Charles @JackCha59051190
Reported 2022-08-27 23:38:11
@Videotron Since Fizz is owned by @Videotron there is DEFINITELY something videotron can do to fix this terrible customer service. How about you either forward this complaint to your manager or you give me your manager's contact information?
Jack Charles @JackCha59051190
Reported 2022-08-26 20:34:12
@Videotron the contact information you gave me for Fizz is worthless. After more then 2 hours waiting for a reply in the chat my question was not answered and the conversation was ended. What will you do to fix this? https://t.co/2FyuXtWB8E
Jack Charles @JackCha59051190
Reported 2022-08-26 20:29:35
@videotron the contact information you gave me for your subsidiary Fizz is worthless. At 6:15 tonight I asked a simple question and after 2 hours of waiting in the chat Fizz refused to answer me. What will you do to fix this? https://t.co/qyTb7wBy70
Rikki Katarina @rikkicakes
Reported 2022-08-24 18:39:07
@Videotron why is it so hard to resolve any issue with you on the phone? My mom was promised a credit that was never applied & you keep calling her with outstanding charges on a previous account that shouldn’t exist. We’ve now had the pleasure of being on hold over an hour 🙃
Mike @mke1138
Reported 2022-08-24 11:54:40
Hey @Videotron, check out my Speedtest results: 25.9 Mbps down and 30.3 Mbps up. I pay for 400 down and 50 up.
Thomas Markus @thomas_markus1
Reported 2022-08-23 12:10:14
Why is there a long delay in accessing ABC channel 30 via Helix remote? On occasion it stalls completely - this is the only channel with this issue! @Videotron @VideotronDiv
ThatMainframeDude @TheNeilHaley
Reported 2022-08-22 14:34:38
@ServisVideotron @Videotron @VideotronDiv
Videotron customers who are paying for Sportsnet are still this message from Sportsnet online. Been nearly two weeks now. This is a #Videotron issue, fix it please. https://t.co/PWUDyfyZud
hot mess doing its best 🧹 @punk2jazz
Reported 2022-08-22 12:23:10
Experiencing a #videotron outage 😭
𝙖𝙥❦𝙡𝙡𝙤 @xhxneyy
Reported 2022-08-22 11:02:59
videotron better hurry up and fix this damn wifi
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