Is Videotron down right now?
(latest update March 31, 2023)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Liv @bizonLiv
Reported 2023-03-12 17:40:27
@Videotron I have an outage - my helix gateway doesn't connect to the internet no more

mathieu ferland @mathieu84666226
Reported 2023-03-10 15:29:31
@JawshBurton no problem soon its on videotron ;)

Daniel Massicotte 🌎 @CrazyDanmas
Reported 2023-03-10 12:02:02
@Videotron I finally solved the problem of HELIX, all I needed was a hammer.

KathyOScoopie 🍀 🌻 @oscoopie1
Reported 2023-03-09 19:28:02
@arnelpineda @videotroncentre #Airnel touches down

Mark @ReaperClose
Reported 2023-03-08 20:03:06
@Videotron still down in Laval 2 days now

Jonathan Allard @jonathanallard
Reported 2023-03-08 15:51:25
We've been down today since around 13:30 (2h ago), still nothing @Videotron @TekSavvyNetwork

Jonathan Allard @jonathanallard
Reported 2023-03-08 15:49:19
Videotron is down thread

Mark @ReaperClose
Reported 2023-03-08 08:03:24
@Videotron it’s 2 days and still nothing, spoke with tech support and they are working on it. Fix the problem.

Mark @ReaperClose
Reported 2023-03-07 17:16:48
@Videotron my service has been down all day in Laval. What’s going on

Chuck @chuckfromcanada
Reported 2023-03-07 11:18:34
@Videotron why is my wifi down again!!! 2nd time today trying to work from home.

SUDEVI @StreetDreamsOtt
Reported 2023-03-07 11:05:20
@midquery @Videotron Thanks for the info. I thought my wifi modem was broken

Guy Joseph Roy @GuyJosephRoy1
Reported 2023-03-07 10:35:34
@StreetDreamsOtt @Videotron Same thing for me and wifi seem to be down since approx 3am

SUDEVI @StreetDreamsOtt
Reported 2023-03-07 10:08:59
@Videotron Is the internet down in Gatineau? My Helix Fi 2 gateway has a white light but I can't see my own wifi network? It just disappeared
Using my phone data to check the status/setting on my Helix Fi 2. The Helix Fi app say it online
Still cant see my own wifi network?

Yanche @seventrynews
Reported 2023-03-07 09:58:30
@FredoLaMarmotte @Videotron I've the same issue, minus the Helix.

sonia @Sansouna63
Reported 2023-03-07 09:51:35
@Videotron my husband has been waiting on live chat for 1.5 hours for someone to help troubleshoot as to why our Wifi isn’t working. Is there an issue with live chat?????

Ranbir @Ranbir_SD
Reported 2023-03-07 07:56:13
@chuckfromcanada @Videotron Internet is down in LaSalle.

Kristian Gravenor @CoolopolisMTL
Reported 2023-03-07 07:12:04
@videotron no internet here at my home in NDG. Please fix

Chuck @chuckfromcanada
Reported 2023-03-07 05:52:22
@Videotron is internet down in Chateauguay?

Chuck @chuckfromcanada
Reported 2023-03-07 05:46:56
Anyone experiencing @Videotron outrages? #servicedown #outage

Timothy Anderson 💉💉💉💉💉🎶 @AndersonBooz
Reported 2023-03-04 11:06:23
@Ryan_r_Williams (Some see Videotron in Quebec as proof that a fourth provider brings down rates - but it is one of the 3 major providers in QC.)

Cartt.ca @CarttCa
Reported 2023-03-03 15:58:19
The latest beef between Videotron and Bell is over the price to access Bell's transport and fibre network, an issue Iristel raised to the CRTC in 2018. https://t.co/BgM3W1SYH2

Shivam Gandhi @GujuGaming
Reported 2023-03-02 20:13:15
@Videotron My service is down for Internet. What’s going on?

La Justicière @chouette007
Reported 2023-03-02 12:53:22
@konradyakabuski @FP_Champagne @globeandmail The BIG problem is Me Hickey.He is under police investigation and he is the subject of a complaint to the Bar. A Small Claims complaint turned into extortion #Videotron #PKP

Downhound @downhounder
Reported 2023-03-01 21:32:51
Is Sinch down?
#Sinch status:
Delivery Issue Canada - Videotron
https://t.co/yEnwCzwfwW
Mar 2, 02:07 UTC
We're currently observing delivery issues towards Canada - Videotron.
Incident Start Time: 2023-03-02 01:47 https://t.co/iLDdVCV6C9

Leo Mallet @LeoMallet14
Reported 2023-02-27 20:51:55
@GraemeNichols Weird ..I'm watching now on videotron. Has your issue been resolved?

Carbon based @CorbaneBarse
Reported 2023-02-27 01:16:08
@Reiner_Jake Yep and we touched the winning ball on the videotron p*** down. Unexpected for us . 131-114. 71 points Lillard. That was crazy.

Tida Lee @TidaLee4
Reported 2023-02-19 05:10:02
@Videotron internet outage lasting 3 days..? What’s going on??

Michel Plante @plantemichel
Reported 2023-02-18 07:58:06
@MobileSyrup So much for the promesse of the @liberal_party and the @CRTCeng @CRTCHearings for lowering the damn price down @theJagmeetSingh @JustinTrudeau @Telus @Rogers @bell @Videotron

CCM Hockey @CCMHockey
Reported 2023-02-09 10:30:06
Are you ready for this years @tournoipeewee ?
We're heading down for a big day filled with CCM activities tomorrow. Make sure you come find us at Centre Videotron for some fun!
On se voit là-bas ! https://t.co/z5Iyf00Zhi

Martian Colonial Volunteer @ColonialMartian
Reported 2023-02-08 19:43:25
@JBonesRVA @KEEMSTAR then i suppose its an ISP issue. I could check further. lemme check rq-- everything is fine on my end. I can watch @Timcast 's ChickenCity Live rn.
As i may suspect, its likely a ISP issue.
I give my thanks to @Videotron for being an amazing ISP with its own infrastructure.

Barry Kiefl @BarryKiefl
Reported 2023-02-08 18:00:51
@howardknopf @mgeist @acoyne It is an issue on the internet. The argument about radio/TV spectrum scarcity is fallacious. The internet is not like the atmosphere, unlimited and freely available. Internet is exactly like radio/TV, dependent on limited spectrum, just ask @Videotron or @TekSavvyBuzz.

Steve Legg @stevelegg
Reported 2023-02-06 13:29:05
@Videotron rate hikes for no apparent reason, seem to be to pay to debug their website. "View Invoice" doesnt work. 403 errors all over the place. Might want to fix that if you want your 148.32$ https://t.co/Ny0FhLA6z7

The Sacrébleu Fox @LeRenardBIeu
Reported 2023-02-06 09:02:27
@alexandrepratt Also can we quit with the cable tv whining? It’s over, it’s a dying model of distribution. I’m so sick of people complaining about paying $5 for a streaming service, yet have no issue paying Videotron $75+ per month.

Jess Messias @JessMessias_
Reported 2023-02-04 07:28:24
@Videotron I’m unable to connect to use my wifi. Is there an estimated time for when this outage will be resolved?

Nervous Climate Optimist @z_ok_ny
Reported 2023-02-03 13:03:55
@mgeist @FP_Champagne Apparently they turned down a higher offer for Wind/Freedom from the original investment firm that started Wind. Seems likely they are intentionally picking Videotron because they know they won't give them real trouble

Den @GeekyLunatic
Reported 2023-02-02 17:23:19
@Videotron the script to create a legacy account is broken. As a result i cant access my account on https://t.co/JAJpzX4DT9

TheLostDeiTy @LostDei
Reported 2023-02-02 17:02:33
@Videotron Why is the Goddamn internet ALWAYS down. And even worse you always pretend like there is no problem. Zero transparency with your customers. I'm done with you guys after this contract.

Matt Britton 20-27-4 #GoHabsGo @LedZepFan1976
Reported 2023-02-01 19:30:20
@NHL viewership is down due to "Regional blackouts ", which are the reason I removed @TSN_Sports and @Sportsnet and @NHLNetwork from my @Videotron Helix subscription. The price I was paying these networks MONTHLY to result in 75% of all NHL Games blacked out was not worth it

Yves Rebetez @etfinsight
Reported 2023-02-01 11:17:46
Yeah … sounds like that here could be the answer …
Less money up front BUT more likelihood of ministerial approval … with ultimately the less $ being made up down the line with reduced competition …
W/Videotron also winner with terms allowing PK to stifle competition also

Glen Eplett @epzzz55
Reported 2023-01-31 19:41:37
@iain_monty @RHuntToronto @RichardJoyTO @RogersHelps @Bell_Support @TELUS Well, they didn’t seem to have that problem in Montreal. Telus, Bell, Rogers and Videotron all cooperated to split the cost equally and install the infrastructure. They have cellular service in Montreal. We don’t have it here. Seems like they made the best decision

Commissioner Miner @fanCRTCProfling
Reported 2023-01-31 14:37:26
And since Videotron is "facilities based" (heh) Videotron will save the day when Rogers goes down, right?
RIGHT?

Simon Lockie @LockieSimon
Reported 2023-01-31 08:46:38
The focus on enforceability of the @FP_Champagne conditions misses the mark: the conditions themselves are irrelevant to solving the actual problem, ie that Canada's wireless markets (including Quebec) are the least competitive in the world, and Videotron simply won't change that

@apukwa@mstdn.ca (Scott M.) @apukwa
Reported 2023-01-30 20:53:20
@peternowak I have very little faith that he could clearly articulate the whole issue with Videotron/Rogers or Bell/EBOX (or even that the Part 1 deals with both).
I have every faith that he will use anything as an excuse to dither until he feels it's the right moment politically.

Ismael @Ismatrak
Reported 2023-01-30 12:35:08
.@Bell just got a 500CAD bill for 5 days of travel, Wifi calling is a racket with you guys, never had this issue with @Videotron or my friend, who activated his exactly like me, with @Fidomobile. Vacation ruined like the Chichen Itza pyramid I went to see.

Hank Smythe 🇺🇦 @HSmythe10
Reported 2023-01-28 20:17:36
@robnicholsontor @thebigguy86 @AnthonyLacavera @globalive @Videotron The real issue remains the regulation of communications by the CRTC that feins competition.

Ben Klass @BenKlass
Reported 2023-01-26 17:28:17
Videotron is saying it will bring prices down once it enters foreign territory.
I’m currently paying $45 per month for 27 GB and unlimited calling from fido.
Hey @PKP_Qc, you want my business? Make me a better offer!

Ben Klass @BenKlass
Reported 2023-01-26 17:26:40
Videotron claims it will compete and bring prices down once it enters foreign territory. I’m currently paying $45 per mont for 27 GB and unlimited calling. @PKP_Qc you want my business? Make me a better offer!

Fan of 45 @Rollinwith45
Reported 2023-01-26 12:50:12
Texas and Arizona needs to have large Videotron trucks down on the boarder showing interviews of the migrants that traveled to Martha’s Vineyard telling their story. These people need to know that Democrats don’t want them here, they only want the vote from their kids and family.

@apukwa@mstdn.ca (Scott M.) @apukwa
Reported 2023-01-25 17:19:47
@BenKl*** Oh ya, just checked, Videotron is ****a better at International Roaming than Freedom, hands down.

Paul Sanders @PaulSan25205026
Reported 2023-01-25 15:40:58
MPs to grill Rogers, Shaw, Videotron execs on telecom mega-merger, via @NationalPost Trudeau says he’s looking very closely at this issue;as he says about every issue.But what good does it do if he’s deaf, dumb and blind to good values and principles? 🙄😒 https://t.co/386fslPDj8
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