Is Videotron down right now?
(latest update October 23, 2020)
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Animal Rescue Network / Réseau Secours Animal @MtlARN
Reported 2020-10-21 11:13:59
@KALLITECHNIS Videotron is expensive but works for me, we have a constant 30 mbs down
M.C. @MrsSavard
Reported 2020-10-20 20:14:17
@Videotron So tried that, and nope, unless I want to report an outage, no option to talk to tech support. Basically @Videotron has great & efficient social media, the rest is a $180/ month aggravation. Some people get cars for that amount...
M.C. @MrsSavard
Reported 2020-10-20 19:33:53
@Videotron We just tried to call your tech support line which claims to be 24/7 and the message says office hours until 7 pm. We’ve had issue since installation in Aug.
Jon Huffman @AtticusMarkane
Reported 2020-10-20 10:40:02
A @Bell tech just arrived to inspect the situation and a @Videotron guy has come and gone. My suspicions are starting to firm into beliefs.
I wonder how long it takes to fix a line damaged by a backhoe.
#internetdown #westmount #Montreal
Chris Day @CDayOttawa
Reported 2020-10-17 12:35:15
@Videotron When I tried to do this online, the site was down for maintenance. (See below)
When I called the first time, I was told I would get a call back. No one called.
I called again this morning. Dropped once. On hold for 20 minutes and told the dept responsible was closed.
Brutal. https://t.co/d7KJBW7MkJ
TekSavvy Assistance @TekSavvyCSR
Reported 2020-10-13 16:28:58
@banovsky @sebbi_seb @TekSavvyBuzz @Videotron Hey Michael! The issue was resolved earlier this morning. Please DM us with account details, so we can help you out with your issue. -TP
Michael B 💭 @banovsky
Reported 2020-10-13 16:23:20
@TekSavvyCSR @sebbi_seb @TekSavvyBuzz Cable service still down in Sherbrooke...been down all day...tough with having to work remotely. 😬
What's up, any status updates, @videotron?
Steve Faguy @fagstein
Reported 2020-10-13 11:09:44
@UnWeirdo @MontrealOTA @Videotron @EBOX_CA @TheValleyCW @MeTV @CRTCeng Several CW stations are already authorized for distribution in Canada, so hard to argue on programming grounds. For MeTV and others, the issue hasn’t really been tested yet.
TekSavvy Assistance @TekSavvyCSR
Reported 2020-10-13 08:44:03
@sebbi_seb @TekSavvyBuzz We have received notice that we do have an outage in Videotron area. We are working on a resolution and it should be back up shortly. ND
TekSavvy Assistance @TekSavvyCSR
Reported 2020-10-13 08:36:45
@kimbert We have just received notice that we do have an outage in Videotron area. We are working on a resolution and it should be back up shortly. ND
TekSavvy Assistance @TekSavvyCSR
Reported 2020-10-13 08:35:46
@s1r83r We have just received notice that we do have an outage in Videotron area. We are working on a resolution and it should be back up shortly. ND
TekSavvy Assistance @TekSavvyCSR
Reported 2020-10-13 08:35:17
@PaulJMorel We have just received notice that we do have an outage in Videotron area. We are working on a resolution and it should be back up shortly. ND
TekSavvy Assistance @TekSavvyCSR
Reported 2020-10-13 08:28:00
@AtacanBobby @TekSavvyNetwork We have just received notice that we do have an outage in Videotron area. We are working on a resolution and it should be back up shortly. ND
TekSavvy Assistance @TekSavvyCSR
Reported 2020-10-13 08:27:46
@Johnny2feather @iamwintermute We have just received notice that we do have an outage in Videotron area. We are working on a resolution and it should be back up shortly. ND
TekSavvy Assistance @TekSavvyCSR
Reported 2020-10-13 08:27:32
@IndianaTux We have just received notice that we do have an outage in Videotron area. We are working on a resolution and it should be back up shortly. ND
TekSavvy Assistance @TekSavvyCSR
Reported 2020-10-13 08:27:16
@StephanieEgloff @AtacanBobby @TekSavvyNetwork We have just received notice that we do have an outage in Videotron area. We are working on a resolution and it should be back up shortly. ND
TekSavvy Assistance @TekSavvyCSR
Reported 2020-10-13 08:27:11
@ATNPGO @StephanieEgloff @AtacanBobby @TekSavvyNetwork We have just received notice that we do have an outage in Videotron area. We are working on a resolution and it should be back up shortly. ND
TekSavvy Assistance @TekSavvyCSR
Reported 2020-10-13 08:26:57
@DevynonEarth We have just received notice that we do have an outage in Videotron area. We are working on a resolution and it should be back up shortly. ND
TekSavvy Assistance @TekSavvyCSR
Reported 2020-10-13 08:26:43
@tawmas We have just received notice that we do have an outage in Videotron area. We are working on a resolution and it should be back up shortly. ND
Panagiota Petrakos @PamPetrakos
Reported 2020-10-11 10:42:57
What a Thanksgiving week-end it has been so far. Due to COVID restrictions in Quebec/MTL/Laval not allowed to interact with family & friends. Lost electricity @hydroquebec for most of Saturday. Power back. But @Videotron is down now. No, wifi, telephone or cable working. 😡🥺
AlwaysMindStudios @AlwaysMindGames
Reported 2020-10-09 04:57:50
@xQc Haven't had one crash with Helix from @Videotron so far!!
Gary Robertson @GaryRobertson24
Reported 2020-10-08 12:24:16
@sebmaltais @Videotron Our services are down on l’île d’Orléans. Two days in a row. When will it be back up? G0A3Z0. Been on hold for 30 min.
chanka @justchanka
Reported 2020-10-08 11:37:24
@Videotron My internet has been spiking after the recent power outage in Montreal. Is there anything I can do to change it?
Shindyy @Shindyychalid_
Reported 2020-10-07 20:47:22
@monicashr_ Di Mak***ar jg bakalan ada. Led Billboard project, Videotron triangle. Nanti pas tanggal 13 akan ditayangin 400an kali kalau gak Salah selama 24 jam. Fix sihh gw bakalan k sana 😂
George @GKouls
Reported 2020-10-06 21:30:43
@Videotron Here we go again.second time in 2 days the WiFi goes down.
steve petrenko @stevenp57
Reported 2020-10-05 17:45:14
@***stein Same problem on videotron for those channels
Greg Brown @gregoriusview
Reported 2020-10-05 17:42:24
@***stein I guess this isn't a Videotron issue then?
Richard Bevan @bevanpfc
Reported 2020-10-04 20:52:09
@Videotron Hi, is there an internet outage in the Joliette area this evening ?
FX1H29 @FX1H29
Reported 2020-10-03 08:26:14
@Videotron I called 2 weeks ago when I received my bill preview, which was false, to rectify it before it went through today, and it goes through with the same extra cost! 🤦♂️Great now I have to spend another hour on the phone to fix something I called to PREVENT! 😡
RetroMiMusica @RetroMiMusica
Reported 2020-10-01 17:57:31
"Lying Down"
Celine Dion
Live At Centre Videotron
September 18, 2019 https://t.co/sFJ3fFh4g4
Sean.Z @SeanZadeh
Reported 2020-10-01 15:00:45
@Videotron surprised you guys never answerd me for having an outage last FIVE HOURS. jesus what a bad service.
Sean.Z @SeanZadeh
Reported 2020-10-01 14:50:24
@Videotron can you fix your internet service????? PEOPLE HAVE WORK TO DO
WhyRepublicansSuck @RepublicansWhy
Reported 2020-10-01 12:22:28
@chaoswithak @Videotron2020 @davemeltzerWON And they are all broken.
Aeons @Aeons2011
Reported 2020-10-01 10:22:53
@Videotron your call centers employees are lying to my face every time I call them. None of them make me feel confident my issue is resolved. I will be canceling all my services depending on the answer I will be given once I talk to one of your supervisor for the second time.
REV TV Canada @revtvcanada
Reported 2020-09-29 20:54:42
@marbou78 @MAVTV @knoxvilleraces @Videotron We owned and operated the previous channel; we re-branded. COVID—like with everyone—has slowed down new program deals.
Princess Emmy @PrincessEmmy_01
Reported 2020-09-29 19:43:43
@Videotron is there a problem with the internet?
Anas @anasfrh
Reported 2020-09-29 15:18:37
Is it just me or does @Videotron #helix experience an internet outage once a week #helix #videotron
Linda Diana @123sun
Reported 2020-09-29 15:03:23
Well my Videotron "promotion" expired. My new bill is an extra $35, (26.3% higher!).
I called them, they said they have nothing to offer me. The only thing I can do is reduce my TV channels. Really, now? Pandemic time? Lock down? After 30+ years of loyalty? #videotron
Abdulah Ramzi @Leo_iq7
Reported 2020-09-28 16:09:12
@Videotron for the 3rd time cancelling their offer & replacing it with a higher amount offer without my permission to fix & apologize for their staff mistakes, and their costumer service representative on twitter ended the chat when i requested someone call me!!
#Videotron
TekSavvy Assistance @TekSavvyCSR
Reported 2020-09-27 20:12:37
@ElizabethRadtke @TekSavvyBuzz @Videotron Hey Liz, we do not have any reported outages at this time in the area! We would like to take a look at the line stats, see if this is something we can fix for you! Please send us a DM with your account info! -EI
Pseu Donym #Trudeau #BidenHarris2020 @Shadoself
Reported 2020-09-27 10:08:02
@Bell_Support Tech just left without installing saying there’s a problem with the wires in the building (I see many bell networks)
He’s waiting for a callback to see if wire tech can come. If not done today you breach and I call videotron.
Commissioner Miner @fanCRTCProfling
Reported 2020-09-26 13:08:32
@RessyM was just looking at that seems videotron implemented it in 2016. Curious about Shaw.
So Rogers is really cheap with investment when we come down to it.
Poor Cogeco customers if Rogers buys them
Jark Mulien @JarkMulien
Reported 2020-09-25 11:03:15
@Fidomobile hey any reports of sms not coming in randomly in Montreal from Telus and Videotron (two I've noticed this am). Issue seems random and no amount of troubleshooting has resolved it. Thanks
Bradley Mathys @PoutineSauwse
Reported 2020-09-24 18:17:44
@Videotron My phone is currently not able to connect to the partner Network, I can't do any outgoing calls including to 611.
I literally cannot get in touch with customer service to fix this?
Andy Kaplan-Myrth @kaplanmyrth
Reported 2020-09-24 10:17:43
It has now been 14 days since the stay was lifted, and AFAIK the in***bents (Bell, Rogers, TELUS, Shaw, Cogeco, Videotron, Eastlink, and Sasktel) are all just ignoring the CRTC's order to file tariff pages. Will the CRTC let them off the hook, or hold their feet to the fire?
Hubert Figuière @hfiguiere
Reported 2020-09-23 13:27:45
Hey @crtceng @NavdeepSBains @s_guilbeault when will the CRTC mandate that cable co offer the service to authenticate channel app? @Videotron doesn't but other provider that don't servie my area do. It's a "mandatory carriage" channel. It's also a neutrality issue.
kfried @kfried
Reported 2020-09-22 14:51:07
Is starting to get extremely aggravated with Videotron; it’s now almost 48hrs, was told very early this morning that they’ve been working on it plus over night & the problem is still not properly resolved; absolutely unacceptable!!! Very irritated w/ them 😡