Is TUI Travel down right now?
(latest update May 26, 2022)
TUI Travel PLC was a British leisure travel group. Is it up or down? Is it down for me? Check the status or Report your issues below!
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TUI Travel Problem Reports
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TUI Travel Latest Reports
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Simon Zerafa @SimonZerafa
Reported 2022-05-26 09:20:21
@BBCWalesNews @BBCWales So it's a @TUIGroup problem not Cardiff Airport? 🤔🤷♂️
Dover Wolves @jamiehen1
Reported 2022-05-26 09:09:23
1. Webchat been down for3 days now
2. Twitter & FB teams don't reply
3. Supplied telephone number from TUI constantly on hold and says they are "experiencing technical problems"
Was it these problems which led you to take 3 x the final amount out my account this month?? @TUIUK
L I Z Z I E @lizziemoorex
Reported 2022-05-26 08:34:53
@TUIUK any idea what the issue with your flights from Dubrovnik is?
Jon Greenwood ✊ 🇺🇦 🚜🌻 @JonEarlyDoors
Reported 2022-05-26 07:51:47
@TUIUK thank you everyone at TUI West Bridgford, particularly Hamira, who spent 3 hours yesterday helping me to find and book a very last minute holiday after being let down by another company. It was emotional but you really saved the day! 🏖🛫
Debbles @Deborah65211492
Reported 2022-05-26 07:47:37
@Strange_G @Tuituituitui11 @bullburton My problem is gvts acting like we've had a name change calling us Aotearoa instead of New Zealand when we haven't.
Sian Evans @SianEva93288747
Reported 2022-05-26 07:19:19
@africangrey1954 @TUIUKPR We are in Biomar Sensatori now and it’s far from 5* in the family section. Power cuts, faulty air con, disinterested TUI reps, gym with broken equipment, impossible to book an a la carte as always full…@TUIUK @TUIGroup @proturbiomar #TuI #sensatori
Jason @TheLoff
Reported 2022-05-26 07:09:16
@TUIUKPR poor Comms and poor strategy for managing people in distress.
Shirley Callaghan BEM @QueenieLingBEM
Reported 2022-05-26 07:01:13
@TUIUK URGENT 16165733 this is day 4 still no responses 4 different emails that bounce back 5 numbers now to no avail. I now still holding again another number - technical issue 4 days in 2 hour waiting times still trying for Welfare. Contact please this is ridiculous
Jacqui Piner @jacqui_piner
Reported 2022-05-26 06:55:36
@TUIUK I contacted the dedicated department within TUI who deal with non-TUI flights by telephone as advised following an on-line query. I was in a queue for 2 HOURS (09.50 to 11.50) only to be cut off without speaking to an agent. Please advise how I can resolve my issue.
Jason @TheLoff
Reported 2022-05-26 06:29:43
@Travel_Watchdog one for you to explore with @TUIGroup @TUIUK the poor communication, the obvious distress. 10 mins before departing from our emergency accommodation saying not everyone will be able to make their holiday. So poor. They must have known yesterday this issue
Gilda kirkpatrick @Strange_G
Reported 2022-05-26 06:20:02
@Tuituituitui11 @Deborah65211492 @bullburton Yes so what’s your issue? It’s coexistence 🤷🏻♀️. I don’t get what you mean
Debbles @Deborah65211492
Reported 2022-05-26 06:14:41
@Tuituituitui11 @Strange_G @bullburton So, I have a problem with any gvt being incideous not just Labour.
Amanda Clark @ajwestie84
Reported 2022-05-26 05:41:03
@TUIUK Yet another failure to offer a service to your p***engers. Trying to claim my compensation for a delayed flight & your system isn’t working-maybe it’s because you have so many claims going through…any update on a fix?@SimonCalder something to share with the public!
Scotty1904 @brad_scott94
Reported 2022-05-26 05:36:43
£400 later (thanks for nothing @TUIUK) I've now rebooked my flights with @Ryanair. An airline I'm happy to say I've never had an issue with. @TUIUK have had no regard for the bookings I had in place (car hire, accommodation etc.) and hopefully I can rearrange without more cost..
steven evans @stevieEvs82
Reported 2022-05-26 05:30:40
@SophieHunt91 @Cardiff_Airport @TUIUK **** your not having much luck are you 👎🏽 what’s the problem there , then ?
Nick - THAT SUPERHERO THING @nickgatti
Reported 2022-05-26 05:23:14
@Hannah_kenken @dannyredding99 @Lightan47812795 @TUIUK No problem 👍 That surprises me about the extra day
DRood 🏳️🌈🎗 @DoctorRood
Reported 2022-05-26 04:06:15
@TUIUK
I hope you do something more than issue a refund TUI, all carers are often overlooked and treated worse than 3rd world citizens. Even the UK government treat us worse than slaves.
https://t.co/vDjtjf1Brz
Debbie James @DebbieJ37744075
Reported 2022-05-26 03:56:17
@okdotmartin @TUIUK That’s the problem. If it was cancelled you could if you wanted rebook somewhere else. At the moment we are just left hanging with not a lot info
alicia cairns @alic1988
Reported 2022-05-26 02:13:17
@Hannah_kenken @dannyredding99 @TUIUK Might be Manchester that has the issue if they are still taking off from the likes of Luton and Newcastle
Joe Meddings @joemeddings
Reported 2022-05-26 02:08:34
@TUIUK I have already done this earlier in the week and have had no response yet, despite being promised one, and your phone lines also do not appear to work. How can I take this further? This is a very serious issue.
voked @Vokedtv
Reported 2022-05-26 01:16:33
@Mapperleynz @tuiiaim @CoachTimmy @Cented7 *up by 20 points* literally blinks *down by 50*
Maikonico @Mikol_21
Reported 2022-05-26 00:36:31
@OreInNicaragua @FrankLPortal @BrunoLonatti @RojaLosada @TuiterosCubanos @PabloIvanF @Habane1Guerrera @AleLRoss198 @MarcosAlej_13 That's the real problem. US has been trying to export all over the world their American nightmare. I just say thanks but no thanks. I'm quite happy with mine.
Neil Cross @NCro27233396
Reported 2022-05-26 00:23:10
@TUIUK Also on flight radar filtering down to TUI 787’s there are none in the air, it would be helpful to know if the delay is even accurate. It keeps being pushed back
crycxc #amo1year @Crycxcs
Reported 2022-05-26 00:09:06
@tuipys it does that to me also but i dont have a fix :(
ding dang @dingdan70083690
Reported 2022-05-25 21:56:17
https://t.co/9zpLfKDbjP. new updates for pt3 students to learn . Use this for you exam and pt3 . Don't look down on the importance of geography . You will never know when you need it . #geografi #geography #malaysia #tuition
echo exbys @exbys
Reported 2022-05-25 19:52:51
@5hyft @aternal3 @ph9ntoms @b7ody @tuipys bro whats your problem
KingSix74#AFollowerOfCHRIST#❤️🙏🏽 @KingSix74
Reported 2022-05-25 18:55:17
@sfmleon93 @chaseacecoleman @EnhanceToken @safemoon @theMisfitsNFT @KneedlessFam @cris_vond @CrxptoNinja @Y_Y0shi @Cryptoseeker_1 @Tuiono27 @2nd2nunThoughts Our Beautiful Sister @ShotOfWhiskey08 be like. “Damn CRAZY BUNCH OF MISFITS, they’re more Crazier then I thought. When is my turn to play some of my Damn music”. Don’t the know me @Mandoge8 wanna get down & boogie too🤷🏽♂️🤷🏽♂️🤷🏽♂️🤦🏽♂️🤦🏽♂️🤦🏽♂️ https://t.co/O2NRzKmIBB
KingSix74#AFollowerOfCHRIST#❤️🙏🏽 @KingSix74
Reported 2022-05-25 18:48:57
@sfmleon93 @chaseacecoleman @EnhanceToken @safemoon @theMisfitsNFT @KneedlessFam @cris_vond @CrxptoNinja @Y_Y0shi @Cryptoseeker_1 @Tuiono27 @2nd2nunThoughts Our Beautiful Sister @whisper0829 be like. “Damn CRAZY BUNCH OF MISFITS, they’re more Crazier then I thought. When is my turn to play some of my Damn music”. Don’t the know me @Mandoge8 wanna get down & boogie too🤷🏽♂️🤷🏽♂️🤷🏽♂️🤦🏽♂️🤦🏽♂️🤦🏽♂️ https://t.co/8aNUDtthTH
georgia @georgialoxleyx
Reported 2022-05-25 18:21:51
@TUIUK So we have 10kg hand luggage each, I’m taking a cabin case. Am I able to have a hand bag too ? That way I can put my case in the storage bit during flying and keep the things I need down in my hand bag?
Jay D @JayD68306746
Reported 2022-05-25 17:07:58
@TUIUK your website for online booking has been down all day.. What's the alternative?
Rich Rocha @RichRocha7
Reported 2022-05-25 16:26:15
@Tui_malila1 Thanks for the follow I hope you listened to the song. Winds of Freedom I wrote. If you have a few minutes check my website got some good patriotic videos. Just scan down to videos 🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸
https://t.co/Mexuixxvsu
Mary Ensbury♒😌🤸♀️🧘♀️9 @EnsburyMary
Reported 2022-05-25 15:38:44
@TUIUK Hi, I booked and paid for flight seats on 23.05. Just gone in to confirm this on My Booking and they are not showing - but if I go in via Find my booking they are there? Is there a problem? Please can you confirm my seats have been booked?
Thanks
Robbie @robbietweets
Reported 2022-05-25 15:31:42
@kingi_jack @tui_politics @Tina24418525 @scrowder ***ue *** “all the gang shootings” and how long ago was the mosque shooting. This **** happens like 50 times in the US a year. You should sit this out. No other country has the random m*** shooter problem like the US
Zoeball @Zoeball69920351
Reported 2022-05-25 15:30:53
@TUIUK You won't contact me or deal with my problem as the booking is through Hays Travel... as usual you fill fob me off with the usual crap and date order
AB_ManUnited @Adam_B86
Reported 2022-05-25 15:16:38
@TUIUK I have tried to check in to a flight I have on 3rd June but your app and website keep failing. Is this is known issue which you are resolving? Can you help me check in because I can't get through to your telephone support.
Gail Rogerson @GailRogerson5
Reported 2022-05-25 14:53:46
@TUIUK Is there a problem with online check in? We’ve been trying all day and there’s a problem. I can’t get through on the phone either. Please help!
Lauren Wright @lwright713
Reported 2022-05-25 14:09:36
@jacquelinecroal @robyn_k19 @TUIIreland We reported this issue three weeks ago so it's taking a while to resolve...
zoey @zoejarvis1
Reported 2022-05-25 13:21:42
@TUIUK if you book instore,they deal with you (but keep closing stores,don’t answer phones,don’t ring you back) online booking,you have to ring (but they don’t answer phones/put the phone down on you) 3rd party booking,wouldn’t recommend ( same as above) I’m done with Tui.
Chris Perry @cjp2k
Reported 2022-05-25 13:02:47
@TUIUK Trying to arrange special ***istance for a disabled member of the party, 3 calls many hours on hold and broken promises. Is this the way to treat vulnerable p***engers?
AH @AshHuds
Reported 2022-05-25 13:02:22
@rosshuddds @TUIUK 100% we’re currently in some hotel where they’ve given everyone food. Me and Jess bought food in the airport just before we came here aswell just our luck. £50 down the ****ing drain. Hardly any communication from TUI themselves. Horrendous experience
ashley james @ashj586
Reported 2022-05-25 11:41:43
@easyJet are you going to put us up in a hotel while wait for our cases to arrive. Dhl really letting you down, swissport delivered in 10 minutes well done @TUIUK absolute joke.
Shirley Callaghan BEM @QueenieLingBEM
Reported 2022-05-25 11:33:43
@TUIUK Next issue- was given direct email address for special ***istance by store. Bounced back no shock there then.
Shirley Callaghan BEM @QueenieLingBEM
Reported 2022-05-25 11:27:23
@TUIUK Absolutely abysmal customer care from this company. 3 days and hours online/phone just trying to get special ***istance.3 different numbers to no avail. Always technical issue-took myself to a store no luck. My app won’t even sync my holidays. Unacceptable in all areas.
Gemma @xgemma_xx
Reported 2022-05-25 11:19:22
@Robmcguire__ @TUIUK TUI didn't collect me to take me to the airport in Bodrum on Monday, no numbers to contact and when we got one he was rude and disgusting and told us it was our problem we weren't collected and he didn't care. TUI is in shambles right now
Andrew Ashcroft @teessidebantam
Reported 2022-05-25 10:40:39
@TUIUK issue with my booking and payment got refunded by you, so now overdue. Local store cannot advise as it's a Web booking. No one ever answers in your call centre. Sent you a PM. Please can I have human and not Bot reply.
captain jesus chwist @jouchprincess
Reported 2022-05-25 10:29:33
@peanutcola @tuIipinacup If you email Angela, she’ll be able to fix it and then you can register
captain jesus chwist @jouchprincess
Reported 2022-05-25 10:29:04
@tuIipinacup Algebra 2 is broken but they fixed it
Steve Apter QFSM @SteveApterQFSM
Reported 2022-05-25 10:15:48
@TUIUK is your website down?? Trying to complete the compensation form but website keeps saying there’s a problem. Nothing wrong with your booking a new holiday site though?? Can you help?
Kaoskev @Kaoskev1
Reported 2022-05-25 09:44:49
@TUIUK Hi Tui, in 2020 I had my holiday booked and paid for as 'all inclusive plus'. I had to move the holiday twice, which I did on your site and didn't change any details. I've just checked and now I'm only 'all inclusive' I paid for the 'plus', can you advise how I fix that?
Al Hague @hague_alex
Reported 2022-05-25 09:05:10
@StevenNeilson86 @TUIUK Having the same problem, **** take
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