Is Travelocity currently down? Live Status and Outage Reports

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Tyler Lindholm @Tyler_Lindholm

Reported 2022-05-20 11:59:51

@flyvolaris @travelocity and @FlyFrontier I have a major constituent issue for @SenLummis. Im being told that you moved a flight 2 whole days, without notification to the customer which would count as a cancellation. You offered no refund? Please DM!

gabe 💛💙 @kaykatish

Reported 2022-05-20 10:31:19

@travelocity I'm hoping this will actually be helpful, cuz if not it's not a problem with the direct person who's ***ociated with the account, it's a you need to uphold your promises to a paying customer and I'm going to get in legal problems if these promises cannot be upheld

Renmeleon @Renmeleon

Reported 2022-05-18 17:48:47

@AmericanAir @travelocity I lost count of the number of representatives that I’ve spoken to and how many times I’ve had to repeat the story. I just want my money back. I paid extra for it to be refundable, this shouldn’t be an issue.

Jeff Benjamin @BenjiWriter

Reported 2022-05-18 12:45:05

@VanceBarse @Paul_Schatz @travelocity @AmericanAir update: The issue has been resolved and I have a travel credit with @travelocity @AmericanAir Must say, I'm satisfied.

Shamim Nemati @ShamimNemati

Reported 2022-05-16 22:54:24

@WardiGabriel And the verdict is out: ED won. p.s. I should admit a bit of social engineering was involved to get the ED expected wait time down to 3h from the original 4h. But @travelocity really?? #travelocity_suck

Siobhan @Siobhan89340408

Reported 2022-05-16 22:37:47

@PhluxKapacitor @vicpacheco17 @SpiritAirlines @travelocity @Delta How did Travelocity resolve the issue for you?

CasinoHotelPro @CasinoHotelPro

Reported 2022-05-15 12:44:46

@AndrewRangeley @RobEducated The problem with ***PE is that they've been largely unsuccessful in differentiating their brands. If you take a look at their UI/UX (i.e. Travelocity, Hotelsdotcom) they're all largely the same. $BKNG has done a far greater job differentiating and I can tell you I see it

Jeremy @jeremyak

Reported 2022-05-15 01:31:49

Wash down the #blood at the #bean #clouldgate it’s bad for #tourists to see that! @chicagosmayor is hanging out in @texas while the shootings continue in daylight @chicagosmayor @chicago #tourism @Expedia @travelocity

The Yankeelorian @YankeeKenn

Reported 2022-05-14 19:50:13

The offense just shuts down when Monty pitches. Even when facing a washed up Travelocity gnome

Dennis Schaal @denschaal

Reported 2022-05-14 10:07:27

I’m back at my old ⁦@TravelWeeklyUS⁩ digs (2000-2007) where I wrote about battles among ⁦@travelocity⁩, its partner AOL Travel, and ⁦@Expedia⁩. 10,000 steps down memory lane. https://t.co/SDGlDNI9Fa

losangeles_shad_BTBN @losangeles_shad

Reported 2022-05-08 17:40:31

@travelocity there's a problem with the modification of my trip. I have a rental car through @Alamo. I have low rates for 5/27 to 5/30 the name on the reservation was mine than I changed it to my wife but I need back in my name to pick up the car. Is was told it 1time courtesy.

Siobhan @Siobhan89340408

Reported 2022-05-08 14:41:56

@vicpacheco17 @SpiritAirlines @travelocity Did Travelocity ever solve your issue? They sent me in the same circles with @Delta. I reported Travelocity to the Better Business Bureau. It only takes a few minutes.

Siobhan @Siobhan89340408

Reported 2022-05-08 14:23:55

@travelocity I have been trying to have Travelocity help me with an issue for 3+ weeks. Each time I reach out they make me start from the beginning? Does no one keep any sort of record or follow up with customers at your company?

Siobhan @Siobhan89340408

Reported 2022-05-08 14:23:19

@Expedia I have been trying to have Travelocity help me with an issue for 3+ weeks. Each time I reach out they make me start from the beginning? Does no one keep any sort of record or follow up with customers at your company?

Induced.Karma @Induced_Karma

Reported 2022-05-08 11:53:32

@Rosen*****MD @doodlemancy @jamieloftusHELP @bookingcom This is the problem with sites like booking and travelocity and all of them. They don’t actually coordinate with the hotels on what is and isn’t available. My recently departed great-aunt was a travel agent and god damn was she worth every penny.

Jackie Loves Dumplings and Accountability @JCCraves

Reported 2022-05-06 19:08:49

@travelocity @TravelocityHelp Your Help staff are unable to help me. I'm not booking a trip but somewhere on your site people are getting my email address and think I'm a hotel. WHY CAN'T ANYONE FIX THIS?

Jackie Loves Dumplings and Accountability @JCCraves

Reported 2022-05-05 22:27:36

@travelocity Why is your support ignoring my issue? I am not a traveler, nor a hotel. My business has somehow been listed and mischaracterized. Either a wrong number or I'm being trolled. Your DMs team is failing to respond.

Richard Holober @RichardHolober

Reported 2022-05-05 15:20:57

5 hrs wasted w @hotelsdotcom. They won't let a medical issue interfere with a consumer #ripoff. Boycott @expedia empire: @Orbitz @vrbo @travelocity @Hotwire @tri***o. @hotelscomhelp said my issue is with @getaroomcom, run by competitor https://t.co/jlmiEq5Z5q. @davidlaz Pls RT https://t.co/dljy9b9yI8

Richard Holober @RichardHolober

Reported 2022-05-05 02:25:20

Hey @hotelsdotcom Any way to treat a long-time loyal customer? I wasted hours trying to get help w. reservation change due to medical issue. DON'T PATRONIZE entire @Expedia empire including @Orbitz @travelocity @Hotwire @tri***o @hotelscomhelp @vrbo They abandon their customers.

Richard Holober @RichardHolober

Reported 2022-05-05 02:17:00

Rip Off Alert. Hours on hold @hotelscomhelp @hotelsdotcom agents/chat trying to change reservation B/C medical issue.They blew me off said call hotel @HamptonByHilton which blew me off. AVOID https://t.co/4DPSp7jrEc @Expedia @Orbitz @travelocity @Hotwire @tri***o Same corporation

FrawdDawg @PeterJ1955

Reported 2022-05-01 10:43:14

@StateDept @AAA_Travel @AARP @Expedia @nycgo @NYCMayorsOffice @travelocity @EU_Commission @UN must immediately issue travel warnings for @nycgov due to rampant crime & likelihood of being murdered, robbed & ****d

Just Jay. @llcoooljonas

Reported 2022-04-28 15:01:04

@ChallengeRewind I did this for a living for way too long, so down to help however I can. Chase preferred members get sweet pkgs through chase. Same to a lesser degree for most other cards. Travelocity is probably the better site for intl. Call the hotel you choose and get their policy directly.

Val🌹Lee @WiseWayshower

Reported 2022-04-28 08:25:24

@Mr_Green1776 He said it would cost 4K for a one-way flight that would take over 12 hours because of the problem with flying over Antarctica ... Well a quick look at Expedia and Travelocity prices and times quickly proved him wrong. 🙄

Bhanu Gupta @guptabhanu

Reported 2022-04-27 15:35:23

@AditiGuptaKUMC @travelocity Simple solution to@complex problem! Just pay more! Airlines are adapting Health System Strategy!

Dr. Waning Immunity @TyrannyEnding

Reported 2022-04-26 18:12:57

It's like the Travelocity Gnome ... the fully intact missle fired at rocket speeds shows up randomly. Look through the thread, unbelievable they think we're this dumbed down.

Jeff Paton @paton_jeff

Reported 2022-04-25 15:54:21

Travelocity taking zero accountability for their own website terms/what they sent me in writing. Despite the issue being a conflict between their system and the hotels, apparently they think I should be on the hook to pay for their own mis-info. I’m speechless and out $900. 2/2

Coach Rob @DrBouncePass

Reported 2022-04-23 02:57:16

Been way too long since I’ve reminded you not to use @travelocity. Stay away. They are terrible. Kept my money for a trip to a hotel that shut down at beginning of covid. Couldn’t use reservation, but they kept the $. Use a competitor, like Orbitz or Priceline. No Travelocity.

Patsy Widakuswara @pwidakuswara

Reported 2022-04-22 14:31:53

Hey @travelocity @TravelocityHelp @RoamingGnome how is it that I bought a @SingaporeAir flight from you but they canceled me? Actual flight not canceled just my seat. No one addressing this problem despite numerous calls/emails & hours on hold since 5 days ago. Unacceptable.

blu @psoBlu

Reported 2022-04-20 15:36:33

hi @travelocity i am chatting with an agent right now about a refund and i am not able to get my issue resolved with him right now. can you please contact me for this. there was a mistake on your end that i had to pay for that i need a refund for. thank you.

Toastrax @toastrax

Reported 2022-04-20 08:18:43

@travelocity @TravelocityHelp @TravelocityHelp gave me the same runaround on DMs as they did on chat and on email. THEY ARE BOTS. SHUT DOWN @travelocity!

Toastrax @toastrax

Reported 2022-04-20 07:33:08

@TravelocityHelp army of bots giving me runaround on DMs and avoiding emailing me directly to figure out my issue. @travelocity is inhuman.

Toastrax @toastrax

Reported 2022-04-20 01:49:11

@bernadebtjoy @travelocity Sent pages of do***entation from hotel for refund. 5 virtual agents. 8 offline agents. Still no refund. @travelocity and @TravelocityHelp are horrible and we should shut them down.

Toastrax @toastrax

Reported 2022-04-20 01:47:27

@Dwestadt1 @travelocity 5 virtual agents. 8 offline agents. No refund. @travelocity and @TravelocityHelp are horrible and we should shut them down.

Toastrax @toastrax

Reported 2022-04-20 01:43:55

@morenita92_ @travelocity I hear you. @travelocity should shut down. And @TravelocityHelp will definitely not help anyone.

Melanie Nix @MelanieANix

Reported 2022-04-13 10:01:34

@TravelocityHelp trying to track down itineraries since 2014. Don’t have all of the itinerary numbers. Trying to get someone on the phone at your help number but can’t get through without itinerary numbers. PLEASE HELP

SuperHussle 🚛💨 @RunnTDC

Reported 2022-04-09 18:17:43

@travelocity a report to the BBB WILL be filed if this isn’t fixed. A simple mistake is gonna end up costing me $90 when you could simply FIX THE ****ING MISTAKE. 😡😡😡😡😡😡

Luname @RReelux

Reported 2022-04-07 19:48:39

@Samandtea1 @travelocity @TravelocityHelp Going through the same issue! My refund of $3200 is no where to be found!

Luname @RReelux

Reported 2022-04-07 19:46:05

@travelocity @TravelocityHelp The most manipulative travel agency on face or the earth! Don’t book with them! They rip your money and when you complain on platforms they reply with a sweet message that says message us and we will fix it. Well you message them and more minipulation and frustration awaits you!

Meet The Table @Besitos_Anna

Reported 2022-04-07 16:39:36

When I had a problem with @travelocity, they took days to handle my issue. I message @AmericanAir and my issues is handled QUICKLY! I have always had amazing service with them. I can’t say the same thing about Travelocity or @SouthwestAir

R. Slade @RRSLADE

Reported 2022-04-07 01:43:44

@travelocity Apparently you didn't read the Tweet, because I clearly addressed the privacy issue. This topic is now public. It's public due to your pathetic customer service. If anyone needs information this is the link to the Better Business Bureau https://t.co/ymC7wIyOAz

✨Everlasting✨ @DaOneverlasting

Reported 2022-04-06 22:04:48

@TravelocityHelp I’ve been waiting and eating and no reply I’ve been trying to fix this issue for 3 hours now

✨Everlasting✨ @DaOneverlasting

Reported 2022-04-06 21:16:27

@travelocity I need someone to call me or help me out asap the hotel I booked just called me saying the elevator is broken and we have a wheelchair so we need to cancel and I keep getting the round around

R. Slade @RRSLADE

Reported 2022-04-06 16:25:43

One of the ways I measure a company is through their customer service. If a company fails there, there's usually nowhere to go but down. @Travelocity has to go on the top of the list for sh@ty companies. I'll start with the outsourcing nonsense many of these companies do. #Trash

MRA @mmrraaa

Reported 2022-04-04 01:17:04

Spoke to @eDreams again. No refund yet again & this time, Nagma said, Refund was already issued and when I dug into the issue, they realized it wasn’t, SHOCKING! @CNN @FoxNews @latimesfood @nytimes @business @KCTV5 @BuzzFeed @BuzzFeedIndia @travelocity @Expedia @Tripadvisor https://t.co/Xq7L54NsQY

R. Slade @RRSLADE

Reported 2022-03-31 20:26:01

This is the first and last time I book through @travelocity! The customer service that they outsource to are rude and incompetent. I have tried to have an issue resolved for a month without any progress. #ImDone

IAMBRAVE @nickyclo

Reported 2022-03-30 19:24:01

@priceline @Expedia @Tripadvisor @bookingcom @KAYAK @Hotel @travelocity @Orbitz @HIExpress @Hotwire I never had a problem with your site. Thank you ! I made a huge mistake using @Expedia

Joe Hardy @jlhardyphd

Reported 2022-03-25 10:54:15

.@swissairlines, I came down with COVID, and won't be able to make my flight on Sunday. I was told by travelocity that there's nothing anyone can do about it, and I'm on my own entirely to get home. That seems wrong to me. Any comment?

Jesse Mr GQ Cantu @Mr_GQ_Cantu

Reported 2022-03-24 00:34:37

I’ve had this Travelocity gift card from like 2007 that I never used (because it’s need faded out in my wallet). It told me to go to a specific website to redeem it but they website don’t exist anymore haha. This gift card has been around but it’s time to put her down

TLC, EdD @BlurryWriter

Reported 2022-03-22 08:09:19

Never booking through @travelocity or @ThriftyRentaCar ever again. Got a car in Cali on 3/7, returned it on 3/12 and they still have a hold on my card after giving me the wrong size vehicle… after waiting in line for two hours for my rental cuz of a power outage.

Chris Kalhoon @ChrisKalhoon

Reported 2022-03-21 12:06:37

@travelocity What’s the deal with being a customer service oriented company and nobody answering calls or being able to get a hold of anybody to resolve an issue this sucks

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