Sheryl Williamson @swill7
Reported 2021-01-15 14:36:15
@TELUSsupport My mobile phone has been down for over 24hrs. I’ve sat on hold, booked an appt (got no call back on # provided) & now resort to this. Losing business. Need it fixed ASAP!
Reported 2021-01-15 14:05:02
@TELUSsupport internet down in Victoria? No service at the moment
Trevor Pott @cakeis_not_alie
Reported 2021-01-15 14:04:10
Hey @TELUSsupport, I got an e-mail on Wed warning me of being at 75% of my internet limit, and another yesterday warning me of being at 90%. According to the MyTelus website, I'm at 8%, which is why my firewall says too. Is this a known problem? Glitch in the matrix?
Angie Nikoleychuk @CanuckDamsel
Reported 2021-01-15 12:33:58
@rosie_digout @TELUSsupport They managed to fix it yesterday. It just took forever to get someone on the phone. Turns out they screwed up my account when they made changes. They had to rebuild it.
Maurice BP-Weeks @mo87mo87
Reported 2021-01-15 11:41:36
@telushk *drives past green dot*
*breaks down and cries*
Reported 2021-01-15 10:36:19
@XChocolateLustX The twins need to **** her nasty *** down . https://t.co/mFf89VkavR
Arju Shah @arjushah10
Reported 2021-01-15 10:00:29
In last 7-8 days, one call is ringing to me and showing no number, only the name "unknown number" is displaying.
Please help me regrard this issue.
I'm not able to understand this. Requesting you to connect to me as soon as possible. #airteluser
Reported 2021-01-15 02:49:53
@TELUS is just broken today. The sites are down. Apps are malfunctioning. Roaming charges without leaving the house. Super glitchy wifi all day. It kinda seems like there's just nobody home over there right now. 🤨
Jigisha Pandit @jkp729
Reported 2021-01-15 00:39:01
@TELUSsupport I’ve already visited Telus and Koodo store but still no service please advise when will the outage end and when will things be back in service
🇪🇹Yonas Yilma🇨🇦 @Zyonas
Reported 2021-01-15 00:18:37
@TELUSsupport @coddy_cod I'm in Edmonton, still my home fiber is not working. Resetting my devices hasn't resolved the issue. Seems, my cellular data works, though.
Carolyn Hart🪡 🧵👜 @storystandouts
Reported 2021-01-14 23:49:15
With two university students in the house and one individual working from home, this error creates a huge problem. Especially since, even after 100+ minutes your representative has not done anything to resolve.
Signed, a disappointed 35 year customer and @Telus shareholder.
Mike Clarke @spikeclarke
Reported 2021-01-14 23:45:26
Telus mobility went down at 12pm today Jan 14th, my mobile error message read, no network connection, A business customer, I drove to the Telus corporate store nearby at 1pm, now near 9pm and still not working.
Reported 2021-01-14 23:20:07
My phone's been down all day on and off. Apparently a Telus issue. Good to know :)
Jackie Gartner @1heartjackie
Reported 2021-01-14 21:13:55
@TELUSsupport Thank you for your reply. 😊. I put a complaint months ago and the service out here is always 1 or 2 bars and cuts out ...a lot! I hope the fix that is arrived at for this current issues will fix the other. Thanks again.
Spruce Grove Corey @corn_cwm
Reported 2021-01-14 21:04:32
@TheTowelBoy I’m on Telus, same issue.
💀Austin Richman💀 @AJWRichman
Reported 2021-01-14 20:50:14
@TELUSsupport So Wanna Explain Why I Pay So Much For TV Just For It To Freeze Every 2 Seconds And My Signal To Get Lost And Causes The Box To Crash Like Seriously Why Should I Keep My Service?
Dave Bowes @DowserDave
Reported 2021-01-14 19:23:08
Telus network went down today bricked my phone and I felt more alone than I've ever have before.
Teresa McBride @raginrightie
Reported 2021-01-14 18:27:06
@SharonMaclise @TheoFleury14 @TELUS Get ready for a complete communications blackout over the coming week, serious stuff may be going down.
Reported 2021-01-14 18:13:34
@Laurynzmum @TheoFleury14 Telus is down out here in the west n they say they don’t know why
Art McLeod @ArtMcLeod1
Reported 2021-01-14 18:10:24
@TELUSsupport @jeffspears01 Wireless is up and running but land line is still down here in Whonnock.
E-Comm 9-1-1 @EComm911_info
Reported 2021-01-14 18:07:51
@ThymelessC @CaribooRD @TELUSsupport Hi @ThymelessC, thanks for your question. Alternate providers can include other landline or wireless service providers that offer voice calling services. Please note that the @telus outage has now been restored. #911BC
Reported 2021-01-14 18:07:08
@TheoFleury14 Telus down Vancouver today too
TELUS Support @TELUSsupport
Reported 2021-01-14 18:00:17
@jeffspears01 Earlier today, we experienced a service outage in parts of Western Canada. Affecting wireless services and some wireline customers. Our team immediately identified the outage and restored services within an hour. TELUS thanks its customers for their patience and understanding.
Danie Guenter @danieguenter
Reported 2021-01-14 17:27:41
@PublicMobile after today's Telus outage I am getting hammered with spam calls.
Rene Croft (Czerwinski) @CroftRene
Reported 2021-01-14 17:26:20
@TELUS live chatted with TELUS Mobility today for over an hour, first thing he says is give me a number that I can call you back if disconnected. Well thanks Richard chat stream goes down, no call back😡
Adam C. Sieracki @ACSial
Reported 2021-01-14 17:09:13
@TELUSsupport Your local competitor seems to also be having issues. You might want to talk to Enmax, which has been redoing utility poles.
Sarah Ryan @SarahRyanYEG
Reported 2021-01-14 17:07:44
@JustJayed @LorraineHjalte @TELUS Mine went down in #yeg too, I just restarted my phone and it came back online.
olivia bertrand @livibertrand
Reported 2021-01-14 16:58:55
@TELUSsupport I got a text that said I’m roaming in the USA but I’m currently on my couch, is this part of the issue??
Andrew Livingstone @Andrew_Livi
Reported 2021-01-14 16:55:11
@moirarvane @MakingLaurie I've had Telus for 2.5 years, and I've never had an outage, and only have had to reset my modem maybe twice? Top notch service.
Reported 2021-01-14 16:53:13
@TheoFleury14 Yes, koodo/telus has been down
lo-fi ROBOT Boy WEARS A MASK @lofi_ROBOT_Boy
Reported 2021-01-14 16:49:54
@TELUSsupport This is a big problem for Search and Rescue First Responders such as myself. No cell service, no alerts if someone is in distress. Please fix it fast!!
Reported 2021-01-14 16:42:27
I’ve been trying to report your wires are down for two days now. I have had no phone, tv or Internet since midnight Tuesday. It’s seems impossible to report this to anyone human or local. Pretty much fed up with your lack of customer concern
Canadian Patriot @Canadia87756351
Reported 2021-01-14 16:28:43
@TheoFleury14 Telus went down for me on the west coast. Wouldn't connect back to the network for about 30 minutes
Adaptive Agriculture @SaskProAg
Reported 2021-01-14 16:28:04
@TheoFleury14 https://t.co/uVBUlLPZBf shows telus down in Alberta and spotty across Canada today, Saskatoon has on and off service this afternoon and a long line at the virtual Telus queue
Reported 2021-01-14 16:26:13
@TELUSsupport hey, my calls are working fine, but when I call my voice-mail it won't let me listen to my messages. The line just goes silent. Is this an issue with the network or is there something I can do it fix it on my end?
ya girl rach ☾ @rachelstoll_
Reported 2021-01-14 16:23:55
@warrenbutters14 @TELUSsupport I’ve had the same issue! I would really like to know that answer as well. Can’t even watch videos at times. And this is at the beginning of my billing cycle when I should have full speed.
E-Comm 9-1-1 @EComm911_info
Reported 2021-01-14 16:23:22
#TELUS advising wireless voice & data outage currently impacting clients in Western Canada including areas across #BC. Use alternate providers if you need to call 9-1-1 or non-emergency. Follow @TELUSsupport for updates. https://t.co/kJB3Kfvl3u
Reported 2021-01-14 16:19:36
@craigjesske @TELUS @TELUSsupport My calling capabilities were down on Victoria BC but are working atm
Mark Mennie @markmennie
Reported 2021-01-14 16:17:42
@TELUSsupport It appears so - here south of Calgary, my ZTE smarthub is connecting to a 4g signal instead of LTE = No internet. Calling in = over 1hr wait via automated message. Twitter is the only way to learn about your outage. Keep us posted - thanks in advance for the bill credit...eh.
Dwayne Nemlander @biggbusdriver
Reported 2021-01-14 16:17:22
@m_belenky @TELUS There’s a outage in western Canada
E-Comm 9-1-1 @EComm911_info
Reported 2021-01-14 16:16:44
#TELUS advising wireless voice & data outage currently impacting clients in Western Canada including areas across #BC. Use alternate providers if you need to call 9-1-1 or non-emergency. Follow @TELUSsupport for updates.
big spicy 🌶 @loganlarocque11
Reported 2021-01-14 16:15:24
@TELUS thanks for being quick with the outage fix https://t.co/NGr3bCWwoN
104.7 2day FM @2dayfmgp
Reported 2021-01-14 16:13:28
TELUS reported a wireless voice and data outage about 25 minutes ago but I'm hearing it may already be over. Anyone still without service? - Erica #gpab
Reported 2021-01-14 16:13:23
@TELUSsupport so are we gonna be credited for the time the service was down?
Claudia B @ClaudiaBDesigns
Reported 2021-01-14 16:11:21
@TELUS @TELUSsupport is service down south of Calgary too. Sort it out!!!
MSN Messenger @The_Angershark
Reported 2021-01-14 16:10:25
My first conversation with my new boss was him angrily emailing me about forgetting about our phone meeting this afternoon.
Thanks Telus lol
Reported 2021-01-14 16:08:23
@TELUS Hey, what's going on with you guys? Is this an outage, concerned because I can't use phone for work...?
“jason simpson” @aboySimpson
Reported 2021-01-14 16:07:29
Dear @TELUSsupport @TELUS
Last April, Telus told me my area - North Langley/Walnut Grove - wasn’t connected to the PureFibre network, but would be by December. Happy New Year... nothing. Literally everywhere surrounding us has it. Please fix this. Take our money!
Reported 2021-01-14 16:06:52
@pejvak92 @TheoFleury14 Fido is Telus I guess... maybe China shut them down #Huawei
Fing Internet Alert @outagedetect
Reported 2021-01-14 16:06:18
🆙 Moderate Internet #outage ended: #Telus in #BritishColumbia #Canada since 12:20 PM resolved after 40 min, impacting #PortMoody #Princeton #PortCoquitlam +4 areas
🇨🇦 Get notifications with Fing Desktop
#telussupport #Telusdown #Telusoutage #Telusup https://t.co/iSmo2VmT2v