Is Telus down right now?
(latest update October 26, 2020)
Telus Communications is a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, and IPTV television. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Merrydeath (Maire) Martin @StringchroniciT
Reported 2020-10-26 19:08:32
**** is trying to get someone at TELUS to send someone from repair to fix the hail-shattered service enclosure on the side of our house. Yeeted into the queue for a second time for ANOTHER hour-long wait.
This is why I'm not a customer.
@TELUSsupport
dana haasz @DanaHaasz
Reported 2020-10-26 17:48:16
hour #2 waiting for support from @TELUS to PAY MY BILL. Site is down, routing through 2 support people who forwarded me, won't take my cc online when it was up, no live chat, no email, no call back. I'm losing it.
desneiges987 @desneiges987
Reported 2020-10-26 17:45:54
So....it’s a huge problem when a few thousand workers participate in standing up for public health care during a government? Have to cancel surgeries? Then what will it look like after positions are permanently cut by the UCP? I don’t think an app from Telus can do surgeries
ʍɛʟӄօʀӄǟ ӄʀɨ ֆɨɢʊʀɖֆօռ 😷 @Melkorka12
Reported 2020-10-26 17:06:24
@youseepeeYYC @shandro is a ****ing joke of a prepubescent man-baby. That kind of postering only works if your hand isn't down the pants of Telus & you don't have anything to personally gain. Or, you haven't attacked doctors on their driveways or hacked personal information... https://t.co/BOQXESCtxH
Aran Hamilton @AranH
Reported 2020-10-26 16:12:20
RT IdentityNORTH "While dismantling CyberBunker’s infrastructure shut down many illicit websites, further ****ysis by Karim Lalji revealed that large volumes of malicious traffic continues to circulate. @TELUSBusiness #Sponsor https://t.co/jIKX5Zvxsp"
IdentityNORTH @IdentityNORTH
Reported 2020-10-26 16:04:11
While dismantling CyberBunker’s infrastructure shut down many illicit websites, further ****ysis by Karim Lalji revealed that large volumes of malicious traffic continues to circulate. @TELUSBusiness #Sponsor https://t.co/DS9gbHpY65
Tog @tog1400
Reported 2020-10-26 15:59:37
@burritofnm yes not even Telus pure fibre just normal 150 up and down but i don’t play fn anymore so idk
Parker Hartzler @ilikebumshaha
Reported 2020-10-26 15:45:35
Wants to start my 100 hour development stream rn - but I found out the reason **** was crashing last night is because my internet is down 🙃 Telus I will kill you bud
Peter Skinner @RogueNerdOne
Reported 2020-10-26 15:13:23
I've been arguing with Telus for a month over a charge for going over my bandwidth limit. Here's the issue, I have unlimited internet and there no way I could use the amount in this screen shot. https://t.co/biSTCSPmjp
CIRA @ciranews
Reported 2020-10-26 10:13:12
@craigmh_wpg ***C_CA @cybercentre_ca @Shawhelp @Bell_Support @TELUSsupport Hi Craig, have you checked out our set up guides? Are you having a specific issue that we can help with?
https://t.co/gUGdibzFFA
Savitar @Savitar179
Reported 2020-10-26 07:55:14
@danisu87 I got rid of telus and went to shaw... telus's modem is garbage and we had the same issue we were paying for the fastest internet but only got half the speed... @TELUS are bunch of shiesters
Dani @danisu87
Reported 2020-10-26 01:56:59
Further more I just looked and telus is saying my current plan is the pure fiber 75 plan but when I look up if there is fiber internet it says not in my area.
Telus, you better fix this, because charging me for a service I cannot physically have is not cool.
Matt Fougere @connectmyaudio
Reported 2020-10-26 01:40:27
.I got a great new plan at @telus for a selfmonitored alarm with @AlarmDotCom .. But I have a problem. Its @TELUSsupport , They are unreachable, it is 10:38 on sunday. I needed the SVR feature on my account. I already agreed 10dollars more, I already called 9 times. Wat the heck
Anthropostrophe @Anthropostrophe
Reported 2020-10-25 16:49:38
@TELUSsupport
Socially distanced outdoor video game birthday party and Telus Internet goes down. Support call has more than a 1 hour wait. Awesome service.
Carole @CBeaton1
Reported 2020-10-25 16:12:20
@TELUS @TELUSsupport What is worrisome is when elderly people who have their Lifelines emergency alerts connected to their phones and the lines are down for three days! C’mon, #Telus - what is going on? #Penticton
The Player & The Fan @ThePlayerTheFa1
Reported 2020-10-25 14:24:19
@bboos11 Coming down hill inside is the problem...allows back to bounce and nobody there...Mettelus did that against Wisconsin last year..
Hodges43285 @hodges43285
Reported 2020-10-25 12:00:34
@TELUS @TELUSsupport I moved here end of August and without fail the whole damn service you provide crashes every week!!!!! Your online support is useless and in home support hasn’t fixed it either. “Oh we’re sorry to hear that”. Fix it! Don’t be sorry!
Hodges43285 @hodges43285
Reported 2020-10-25 11:41:56
We have to do this three or four times a week and that’s on top of routinely getting the message that a channel isn’t available right now. #TELUS #TELUSsupport #supportTelus your online support doesn’t fix it and neither does your tech people when they come into the home https://t.co/GEOecoeu3R
CMA Dinesh Sheoran @CmaSheoran
Reported 2020-10-25 11:15:07
Airtel gives my Airtel app for registering any complain regarding network issue but somebody should told them how we will use this app if we have network issue 😁😁#airtelusers @airtelindia @Airtel_Presence
Westcoast1111 @MtnMod
Reported 2020-10-25 10:43:41
@TELUS Telus Internet bites big time /always wonky, slow and going down so Telus is very bad for my small business. 😡
Too busy helping privatize Canadian healthcare I guess eh! Buying up private clinics and Babylon vs family docs. 😡
MFYBOMH @MFYBOMH
Reported 2020-10-25 07:48:14
@eronthaboy @telushk Note down observed signs of add, dating far back as can remember, get an evaluation, talk it over with therapist/psychiatrist. They may agree near immediately or at a later time after more considerations.
I recognize adhd far back as early childhood, didn't get diagnosed until 32
Mr. Caldwell @caldwelljt
Reported 2020-10-25 05:06:16
@TELUSsupport I need help fixing my phone. I'm over the border to be with family and can't travel back without quarantine. No one is answering calls and the web is telling me no one can fix my device and/or you want to charge almost 700 to replace a Samsung s20 ultra. Help!?!?!?!
Marc Theriault @will_theriault
Reported 2020-10-25 02:59:58
@Supersk8ergyrl @Shawhelp Got internet back 10 min ago. Shaw said no problem was detected. How typical.
If shaw was not better then @TELUS .. But Telus Customer service lies and cheats and never "records" or "logs" calls and complaints. Mind you ... Shaw does not always either!
Lesser of two evils!
S p o o k a c t u l a r A n t h o l a t e r n @CaptAnth
Reported 2020-10-24 22:49:57
@as_per_danielle @meghan_why @TELUS but luckily I resolved the issue so my service has been restored but still. They should have just ****ing called me for the information if something was incorrect. Fools.
S p o o k a c t u l a r A n t h o l a t e r n @CaptAnth
Reported 2020-10-24 22:49:18
@as_per_danielle @meghan_why @TELUS Not to mention before that the Internet nor the Optik TV was properly working and had been down for unrelated reasons to that since I've had it. I was stressing out because I had a series of work zoom meetings scheduled today and I really didn't wanna do that in public
Casparieus (Irked Tuna) @UncleRee1
Reported 2020-10-24 22:31:06
LIVE FROM LETHBRIDGE IT'S SATURDAY NIGHT AND I'M...
Watching #BCvotes2020 because my life is so exiting these days.
Oh well, a political junkie needs his fix somehow.
On Telus Optic channel 800 CBC Newsworld for those interested.
#ableg #cdnpoli #bcpoli #yql
DJ Dom G @DJDomG
Reported 2020-10-24 21:05:49
@TELUSsupport Is there a quick fix for the tm3200 not loading a login screen?
Karen Copeland @KarenCopeland3
Reported 2020-10-24 20:02:33
Thank you to Claudine & Gleen, the online service reps who ensured this issue was taken care of quickly. @TELUSsupport
Carole @CBeaton1
Reported 2020-10-24 19:16:54
Hey @TELUS phone outage at least 5 hours and now the internet is down again #Penticton Any reason?
Michelle Adrian @madmadrian
Reported 2020-10-24 18:47:46
@TELUSsupport I've recently found out that my number was never transferred to my new city and that when people make local calls to my number, they are charged for a long distance call. I talked to Telus support over the phone and was told that the only way to resolve this issue
Michelle Adrian @madmadrian
Reported 2020-10-24 18:43:33
@TELUSsupport I have tried going through Telus Mobility support on your website to resolve this issue, but could not resolve it. I'm hoping you can help me.
6 years ago I switched Telus phone plans and had my mobile number changed from one city to another, or so I thought.
They/Them/Their | BLM | Polyamorous | Kim Entieu @khenty_amentiu
Reported 2020-10-24 17:14:32
@telushk No, but I’ve sat down to watch something and forgotten that I hadn’t turned anything on. I’ll go hours after thinking about getting music going before I start on a task then wonder why it’s so quiet and OH YEAH I FORGOT TO START MUSIC, nO wOnDeR i CaN’t FoCuS 🤦🏻
Marina Garrison @marinajgarrison
Reported 2020-10-24 15:23:36
@reneritchie Quite honestly 5G is a fantasy for most people. I live in BC and on Telus don’t even have reliable LTE at my home (1 bar, broken speech), I have to switch to 3G for calls when home and LTE when at work in a downtown core.
IN A UPROAR 👀🤬🆘🆘🆘 @UPROAR23
Reported 2020-10-24 14:58:31
@Shawhelp what is with the signal cutting in out of Calgary we switched from Telus to Shaw because of this problem
Carole @CBeaton1
Reported 2020-10-24 13:21:55
@TELUS My phone is not working. Line problem? Penticton, BC
JT @jt_enjoys_stuff
Reported 2020-10-24 10:10:16
@TELUSsupport ****o, my internet service seemed to go down over night. Can you ***ist?
Vijay @ReallVijaey
Reported 2020-10-24 02:27:14
Not supporting him in RRR issue.
majority of times he proved he is right. Guddi ka RTs epudu kottale.
telangana liberation lo okaro iddaro muslim leaders support chesaru emo
Majority are not.
Local lo unde maaku telusu razakars evari meeda atrocities chesaro.
Jeremy Hainsworth @jhainswo
Reported 2020-10-24 01:33:08
Dear @TELUS why are you now billing home account three months at once? And why does home bill alert email link to separate mobility account? Please fix.
Ed Doadt ☕️🇨🇦🛶 @eddoadt
Reported 2020-10-23 20:02:48
@kristapetrie @ColetteLush @Some_Eventful @simonwwriter is, hands down, my favourite author. I am literally reading one of his right now!
Lexus richie @LexusRichie
Reported 2020-10-23 20:01:47
@TELUSsupport my internet is down! please help me
Dannyphatomlewd @lewdghostboy
Reported 2020-10-23 18:48:48
@InfiniteLusting No problem. Would love to do an rp with that character
Ian McColl @ian_mccoll
Reported 2020-10-23 18:11:30
Apparently @TELUS has a known bug where bills are not delivered via email. They’re working to fix it, but they’ll still charge you late fees if you don’t follow your usual payment schedule. If you phone and call them on it, they’ll refund the late fees.
Daisy Fung @beanflower
Reported 2020-10-23 16:07:39
@TELUSsupport It turned out to be bigger problem of not being on the fibre optic network. The switch as now been made.
The Wellness Plant 🇨🇦 wwg1wga🇺🇸 @CannaHeals
Reported 2020-10-23 14:53:21
@TELUS Fix ur crapy towers or charge less
Bags of Soup @mahfammalek
Reported 2020-10-23 13:29:00
@telushk Back when I was more conventionally hot (thinner, younger but with the same kick*** personality - imagine!) I also had this problem. Can confirm it sucks.
shiva @msd_b
Reported 2020-10-23 13:26:58
@pathuprince Haha
Failed in three matches and miss fielding
and your talking about world cl***.
Actually problem chesinde gaikwad gadu .
Jadhav antunnav gha . Okkasari opener gha dinchamani telustadi aa diwali package
Ari Crossby @MissMaiar
Reported 2020-10-23 12:12:37
Woke up this morning and the Internet was down. Modem resets did nothing. Contacted @Shawhelp and was told they couldn't send someone out to check it for FIVE DAYS. While we're all working from home during a pandemic. Time to check out Telus after all? 😨
Colin Sproule @cawlin
Reported 2020-10-23 12:10:19
@TELUSsupport experiencing internet outage in Sunnyside. Is this a known outage I have been unable to get through to support on phone or chat.
Brian Cant @brianinvictoria
Reported 2020-10-23 10:22:55
In the last two weeks, 5 @TELUS salespeople have come to our door selling their security systems. Two weren’t wearing masks and 1 took his down to talk. I’ve repeatedly asked the company through DM to stop, so now I’m asking publicly @TELUSsupport
Steph Kall She Her Hers @StephKall
Reported 2020-10-23 09:39:31
Hey is there some sort of @TELUS outage in #Yaletown? My internet isn’t working. I’ve tried reset etc. I have a zoom meeting at 9am. @TELUSsupport