Is Tbaytel down right now?
(latest update January 31, 2023)

Tbaytel, formerly the Thunder Bay Telephone Company, is a municipally-owned telecommunications company operating in Thunder Bay, Ontario, Canada, and the surrounding area. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Joe Hab @habslover62
Reported 2023-01-18 13:35:45
@Tbaytel Your @Roku app has been randomly screwing up for the last week, app won't load, buffering endlessly, uninstall & reinstall with sign in usually fixes this, but this time the fix is temporary with the problem reoccuring on next opening of app. #FYI #Help

Daniel Lam @Lamhalen
Reported 2022-12-04 11:31:24
@Shawhelp Sorry to leave. Was with Shaw since 2005 when I moved up North. Didn’t want to leave but Shaw non fibre internet was more expensive than TBayTel fibre internet by $25/mon. Plus when Shaw internet was down. I had to wait 1.5 week for service. :( that’s when I made the change

LallyA @LallyAd
Reported 2022-11-28 01:01:10
@Lamhalen @Tbaytel @ShawInfo @Shawhelp Actually tbaytel uses shaw line if I’m correct there re seller from what I known I’m shaw haven’t had an issue but if it’s fibre then it’s tbaytels line

Daniel Lam @Lamhalen
Reported 2022-11-27 20:36:51
Hmm @Tbaytel $60 1gig fibre looking good right now. @ShawInfo @Shawhelp Shaw Internet down for almost 1.5 week but will credit me. Still, internet down that long. Not the support fault that tried to help me. What to do at home??? 🤷🏻♂️ Nov 27th to Dec 6th. https://t.co/cklc5MTjZO

Tyler Belanger @Tibbzzyy
Reported 2022-11-24 20:18:54
Thumbs down to @Tbaytel…went to port my numbers over to have internet and mobile bills together and they want a 400$ deposit per phone…guess my internet bill in good standing isn’t enough? Took my business elsewhere to @TELUS and had no issues

Tbaytel @Tbaytel
Reported 2022-11-24 14:02:33
Throughout 2022, our U.S. roaming partners, AT&T and T-Mobile, will be turning down their 3G HSPA networks which may impact some Tbaytel customers. It is important to verify your phone’s compatibility before you travel.
View the list here: https://t.co/kkoEzWbxXT https://t.co/cY3QCq67bt

Chris Giguere @giguerecj
Reported 2022-11-06 21:28:56
@Tbaytel hey we had a power outage here a week or 2 ago. This has been like this and beeping intermittently ever since. Suggestion? https://t.co/rdyg0vz7Zn

Tbaytel @Tbaytel
Reported 2022-11-04 14:18:55
Throughout 2022, our U.S. roaming partners, AT&T and T-Mobile, will be turning down their 3G HSPA networks which may impact some Tbaytel customers. It is important to verify your phone’s compatibility before you travel.
View the list here: https://t.co/kkoEzWb08l https://t.co/t97U8jOXMV

TBT News @TBTNews_TBay
Reported 2022-10-17 21:39:26
Fraudulent votes were detected in the 'Tbaytel for Good' community fund competition, but officials insist the problem has been corrected and all vote tallies are now accurate #tbay #tbtnews #tbtnewshour
https://t.co/D8LUPiO3Dr via @tbnewswatch

Laura @MissLauraP
Reported 2022-10-06 08:54:08
Friends near and far!! I need your support! Please click on the link, scroll down to St.Ann Skyhawks and vote for us!! #tbaytelforgood
https://t.co/FiWAVaxwEf https://t.co/LVZTXLeSZl

KenoraOnline @KenoraOnline
Reported 2022-09-27 12:27:42
Tbaytel says technicians are working as quickly as possible to resolve the issue.https://t.co/DBz5yiW8V5

Q104 Radio @Q104Kenora
Reported 2022-09-27 12:27:42
Tbaytel says technicians are working as quickly as possible to resolve the issue. https://t.co/mmdze6kE45

Tbaytel @Tbaytel
Reported 2022-09-27 10:41:18
Please be advised, Tbaytel customers in Dryden and Kenora are currently experiencing an issue with their landline service. Our technicians are aware of the issue and are working as quickly as possible to resolve it. We apologize for any inconvenience this may cause. https://t.co/6yiVsc99SB

Joe Hab @habslover62
Reported 2022-09-17 14:11:14
@Tbaytel Thanks for the heads up, Tbaytel.
Your Roku app is down as well.
Won't load or authenticate log in info.

brandon @brandonhamre
Reported 2022-09-16 19:44:40
@_UpwardSparks @Tbaytel My internet is also not working so I ***ume it’s part of the issue for sure

theseUpwardSparks @_UpwardSparks
Reported 2022-09-16 19:27:26
@Tbaytel Are these issues effecting service as well? Because our internet hasn’t been working for a couple of hours, but I haven’t been able to find out if it’s just us or if the issue is more widespread.

JenkemSuperfan @JenkemSuperfan
Reported 2022-09-13 12:42:54
@Bell You put fibre down my road but restricted it to the airport and MNR buildings.
Really weird to not just invest the little extra to place a residential line, even if not fibre, when most of the digging is already being done.
You'd rather stick to canopy, so tbaytel gets my $$$.

Mark Goldberg @Mark_Goldberg
Reported 2022-09-07 14:37:12
Major telecoms agree to emergency outage deal: @FP_Champagne | https://t.co/NnXAXZJla3
MoU on Telecoms Reliability https://t.co/C1zMhpEtAS
Signed by CEOs: @Bell @Eastlink @cogeco @Rogers @SaskTel @ShawInfo @FreedomMobile @Tbaytel @Telesat @TELUS @Videotron @Xplornet @ZayoGroup

Happy Times @HappyTi82286804
Reported 2022-09-06 11:31:43
Wifi outage again with #tbaytel 2.5 hrs and counting

Tbaytel @Tbaytel
Reported 2022-09-01 11:10:47
Throughout 2022, our U.S. roaming partners, AT&T and T-Mobile, will be turning down their 3G HSPA networks which may impact some Tbaytel customers. It is important to verify your phone’s compatibility before you travel.
View the list here: https://t.co/kkoEzWb08l https://t.co/4gVy3L7nY1

Derick Zill @DerickZill
Reported 2022-08-25 22:45:22
@lalo_angeljr @BillyM2k @elonmusk @ATT Yea, I'm in northwestern Ontario, and I can take a 20 minute drive down the trans Canada highway and hit 1-3 dead zones daily lol. I hope that one of the two cell phone services in my area pick this up quickly. (fingers crossed tbaytel) but yea, long story short this is awesome!

Tbaytel @Tbaytel
Reported 2022-08-15 10:49:08
Throughout 2022, our U.S. roaming partners, AT&T and T-Mobile, will be turning down their 3G HSPA networks which may impact some Tbaytel customers. It is important to verify your phone’s compatibility before you travel.
View the list here: https://t.co/kkoEzWb08l https://t.co/IGOTbYNNA7

Carey P @Execution17
Reported 2022-08-05 12:15:15
@Tbaytel Whats up with the internet today? Seems throttled down to almost 0kbps

tania @taniatrottier
Reported 2022-07-20 18:05:44
@Tbaytel what’s going on with your service? We have limited service outside the Nipigon area ever since the outage. Yes I have turned off my phone and turned it back on!!!

Nina P. @TBayFinn
Reported 2022-07-18 16:05:29
Rogers gave a 5 day credit.
TBaytel..... 3 days! https://t.co/9k3MkWIPGw

Hello Thunder Bay! @HelloTBay
Reported 2022-07-18 15:26:26
https://t.co/iVgTqeGxIH: Tbaytel increases its compensation for the national Rogers outage [https://t.co/cM9BzOZ9JH] #TBay #ThunderBay

tbnewswatch @tbnewswatch
Reported 2022-07-18 15:20:12
Tbaytel increases its compensation for the national Rogers outage https://t.co/3tg3DTO97H

tbnewswatch @tbnewswatch
Reported 2022-07-12 17:50:13
Why Tbaytel customers were affected by the Rogers outage https://t.co/tML8pXDfD3

SNnewswatch @SNnewswatch
Reported 2022-07-12 17:50:13
Rogers provides a key component of the Tbaytel mobility network. https://t.co/dfTW5VbtJz

Pamella Baxter 🇨🇦 @baxter_pamella
Reported 2022-07-11 10:51:29
@Tbaytel I think the credit should reflect the enormous amount of stress the outage caused not just the percentage of time it was out. Not having emergency calls available is worth much more than a few dollars.

93.1 The Border @cfobnews
Reported 2022-07-11 08:28:34
Rogers and Tbaytel are planning to credit customer accounts because of the outage. https://t.co/AR3aUQfuNd

Shannon Vallelonga @shannleevee
Reported 2022-07-09 09:42:06
@Dflegg @Tbaytel Roger's was updating yesterday. It was a Roger's issue, not any other provider issue. Any other provider that falls under Roger's was just as down as customers were

Commissioner Miner @fanCRTCProfling
Reported 2022-07-09 09:27:22
The proper thing for @Rogers to do here is likely to send out a m*** Email saying a credit will be auto-applied & any other TXT/call will be spam to fleece u of info.
This is what TbayTel is doing. #CRTC
https://t.co/OeKYj8QDwk

Tbaytel @Tbaytel
Reported 2022-07-09 08:03:54
The nationwide Rogers outage affecting Tbaytel Mobility has been resolved. We apologize and recognize that the outage was disruptive to your day. A proactive credit for the time of the outage will be automatically issued to our Tbaytel Mobility postpaid customers next month.

Tbaytel @Tbaytel
Reported 2022-07-09 08:02:48
The nationwide Rogers outage affecting Tbaytel Mobility has been resolved. We apologize and recognize that the outage was disruptive to your day. A proactive credit for the time of the outage will be automatically issued to our Tbaytel Mobility postpaid customers next month.

Salina Reddy @ReddySalina
Reported 2022-07-09 05:32:47
The #outage hit the #Rogers #network early #Friday morning, and service had not been #restored as of 2 p.m. ET.
#Tbaytel and #Rogers have a #business #agreement, with Tbaytel making use of the #provider's #network for #mobility #calls;

Salina Reddy @ReddySalina
Reported 2022-07-09 05:32:47
no other Tbaytel #services were affected by the https://t.co/C965C6kPeB a #media release #Friday #afternoon, #ThunderBay #police said the #temporary 911 #email was created for #residents who do not have #landlines,

Salina Reddy @ReddySalina
Reported 2022-07-09 05:32:44
#ThunderBay, Ont., #police have set up a #temporary 911 #email to #help #people without #landlines reach #emergency #services as a #Rogers #Canadawide #cellular #network #outage continues.
#Tbaytel #customers are among those affected by #Friday's #outage.

Partie Sound @PartieSound
Reported 2022-07-09 00:32:15
@ARP_PhD screw up? It's kind of presumptuous of you to think someone has screwed up, technology is not infallible.
And seeing as this is a Rogers network core issue how exactly is this tbaytel's fault?

Partie Sound @PartieSound
Reported 2022-07-09 00:30:03
@ARP_PhD screw up? Seeing as this is a Rogers network core issue how exactly is this tbaytel's fault? And it's kind of presumptuous of you to think sonrine screwed up. Technology is not infallible.

Partie Sound @PartieSound
Reported 2022-07-08 22:41:10
@yellowsnow9 actually they don't use Rogers towers in NWO. Tbaytel owns the infrastructure and backhaul, Rogers provides them with access to their network core which is where the problem occurred.

Rob Laporte @RobLaporte2
Reported 2022-07-08 22:35:45
@MrStache9 TBAYTEL (rogers) is down in Thunder Bay but Bell is working fine.

Alexandra 💫 @alexcited
Reported 2022-07-08 19:43:51
@RealRyanPatrick I’m tbaytel which is Rogers, it’s been sooooooooooo annoying! And there’s no ETA for a fix 😳

Hello Thunder Bay! @HelloTBay
Reported 2022-07-08 19:04:57
https://t.co/iVgTqeGxIH: VIDEO: TbayTel users react to nationwide network outage [https://t.co/izYqSdhi8D] #TBay #ThunderBay

Joshua Gorner 👨🏻💻 @gorner
Reported 2022-07-08 18:11:37
@michdas FYI, Tbaytel Wireless in Thunder Bay (municipally owned but shares wireless infrastructure with Rogers) is also affected: https://t.co/qO0rJETG0V - might be other small carriers with similar issues.

kayla @captainxcouture
Reported 2022-07-08 18:09:15
Rogers/TbayTel has been down all day today, so phones aren't working properly & some debit machines aren't working either 🙄

Lynne Brown 🍁 Scones are always the way to go @dlynnebrown
Reported 2022-07-08 17:34:18
#ThunderBay,Ont.police have set up a temporary 911 email to help people without landlines reach emergency services as #rogersoutage continues #Tbaytel
https://t.co/uLbAeoqRhd

Patti @Patti61111495
Reported 2022-07-08 16:11:07
@ShadiaSargi Yeah its Robers and Tbaytell both down almost everywhere

Clint Fleury @cfleury315
Reported 2022-07-08 15:10:48
The craziest thing about Rogers outage is that tbaytel uses their network and does have a back up system to operate in this small city. Now I must go out and get cash like a caveman to do any shopping. 😡

CBC News Edits @CanNewsEdits
Reported 2022-07-08 14:51:39
CBC News Changed the Headline: [Thunder Bay police set up 911 email as Canada-wide cellular outage continues]- to - [Tbaytel services down amid Canada-wide Rogers mobile, internet outage] https://t.co/nq6xh8DgRm
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