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(latest update May 21, 2022)
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aakash garg @thesky_1995
Reported 2022-05-21 03:27:42
@davinciAJ @SamsungIndia @SamsungMobile @samsungsupportt Bro this is theri problem & they should acknowledge it. Samsung is a big company & any negative feedback will impact their goodwill. They also know legally they might suffer. Sobthey have to take action.
Phil Cochetti @PhilCochetti
Reported 2022-05-21 02:25:54
@SamsungSupport
№ 10
May 21
Every time your broken grammarly keyboard integration stops my flow because I can NO LONGER EDIT TEXT OR USE MY KEYBOARD, I am do***enting it here.
@Grammarly integration broke my #SamsungGalaxy #keyboard #cursorjumping
Phil Cochetti @PhilCochetti
Reported 2022-05-21 02:25:33
@SamsungSupport
№ 9
May 21
Every time your broken grammarly keyboard integration stops my flow because I can NO LONGER EDIT TEXT OR USE MY KEYBOARD, I am do***enting it here.
@Grammarly integration broke my #SamsungGalaxy #keyboard #cursorjumping
Phil Cochetti @PhilCochetti
Reported 2022-05-21 02:24:04
@SamsungSupport
№ 8
May 21
Every time your broken grammarly keyboard integration stops my flow because I can NO LONGER EDIT TEXT OR USE MY KEYBOARD, I am do***enting it here.
@Grammarly integration broke my #SamsungGalaxy #keyboard #cursorjumping
Phil Cochetti @PhilCochetti
Reported 2022-05-21 02:16:09
@SamsungSupport
№ 7
May 21
Every time your broken grammarly keyboard integration stops my flow because I can NO LONGER EDIT TEXT OR USE MY KEYBOARD, I am do***enting it here.
@Grammarly integration broke my #SamsungGalaxy #keyboard #cursorjumping
Phil Cochetti @PhilCochetti
Reported 2022-05-21 02:15:50
@SamsungSupport
№ 6
May 21
Every time your broken grammarly keyboard integration stops my flow because I can NO LONGER EDIT TEXT OR USE MY KEYBOARD, I am do***enting it here.
@Grammarly integration broke my #SamsungGalaxy #keyboard #cursorjumping
Phil Cochetti @PhilCochetti
Reported 2022-05-21 02:12:17
@SamsungSupport
№ 5
May 21
Every time your broken grammarly keyboard integration stops my flow because I can NO LONGER EDIT TEXT OR USE MY KEYBOARD, I am do***enting it here.
@Grammarly integration broke my #SamsungGalaxy #keyboard #cursorjumping
Phil Cochetti @PhilCochetti
Reported 2022-05-21 02:09:50
@SamsungSupport
№ 4
May 21
Every time your broken grammarly keyboard integration stops my flow because I can NO LONGER EDIT TEXT OR USE MY KEYBOARD, I am do***enting it here.
@Grammarly integration broke my #SamsungGalaxy #keyboard #cursorjumping
Phil Cochetti @PhilCochetti
Reported 2022-05-21 02:08:02
@SamsungSupport
№ 3
May 21
Every time your broken grammarly keyboard integration stops my flow because I can NO LONGER EDIT TEXT OR USE MY KEYBOARD, I am do***enting it here.
@Grammarly integration broke my #SamsungGalaxy #keyboard #cursorjumping
Phil Cochetti @PhilCochetti
Reported 2022-05-21 01:47:38
@SamsungSupport
№ 2
May 21
Every time your broken grammarly keyboard integration stops my flow because I can NO LONGER EDIT TEXT OR USE MY KEYBOARD, I am do***enting it here.
@Grammarly integration broke my #SamsungGalaxy #keyboard #cursorjumping
Phil Cochetti @PhilCochetti
Reported 2022-05-21 01:46:44
@SamsungSupport
№ 1
May 21
Every time your broken grammarly keyboard integration stops my flow because I can NO LONGER EDIT TEXT OR USE MY KEYBOARD, I am do***enting it here.
@Grammarly integration broke my #SamsungGalaxy #keyboard #cursorjumping
Anass @anass_sib
Reported 2022-05-20 22:24:29
@SamsungSupport samsung please fix the elevated black levels issue with the a52 /5g /a52s
everyone is complaining including me this a bug since one ui 3
https://t.co/jkcffh5nwg
Phil Cochetti @PhilCochetti
Reported 2022-05-20 22:17:37
hey @SamsungSupport every time your grammarly keyboard integration stops my flow because I can NO LONGER EDIT TEXT OR USE MY FRIGGIN KEYBOARD... Im coming here from now on... Fix it.
Contexteditable, @Grammarly, and IME input broke my S10e #keyboard #cursorjumping
Sandy K @MamaK_15
Reported 2022-05-20 19:16:40
@SamsungSupport I’ve spent hours on the phone with @SamsungUS. We finally had a tech schedule a time to come repair our fridge, and couldn’t 😡. Why? Because Samsung had the problem down as not cooling! Which is WRONG!! The fridge has NO POWER!!
DeMarcusD @DeMarcusOakLV
Reported 2022-05-20 17:48:36
Only .@SamsungSupport can "escalate" a case/issue you have, take over a week with no resolution, take your money, be transferred to FOUR different service reps who later says they can't help you, and leave you having to reach our and do all the contacting.
Bijay Rao @BijayRao
Reported 2022-05-20 16:53:35
@SamsungSupport I have been waiting for 4 and counting hours for my issue on home appliance to be resolved. This can mean only one of the two things. Either you guys don’t have enough manpower or your products sucks and customers are waiting in line to get it addressed…it can’t be sustained!!
my cardboard cutout of kelly kapowski is gorgeous @jordantbutler
Reported 2022-05-20 16:50:26
Can anyone with #refrigerator knowledge or @SamsungSupport help explain what this hum is and what to do to fix it it's driving me to wanna smoke a cigarette. #help #Samsung @GeekSquad it's a constant hum, doesn't turn off when I open any doors. Model RF260BEAESR https://t.co/T4kBz8sJ9P
Parks Boeschen @ParksBoeschen
Reported 2022-05-20 15:37:51
@SamsungSupport @SamsungUS this is disheartening that I have had to turn towards social media to have this issue resolved. We have been cursed at, lied to, and badgered by your employees. Please step up and fix this.
Bijay Rao @BijayRao
Reported 2022-05-20 14:59:09
@SamsungSupport @DNice10025741 @SamsungSupport your customer support is worst. Have been on call for 2 hrs and 10 mins and counting.. one of your ***ociates lied to me on the phone so trying to fix it. Regarding home appliances: order of refrigerator
Bijay Rao @BijayRao
Reported 2022-05-20 14:55:40
@SamsungSupport your customer support us worst. Have been on call for 2 hrs and 6 mins and counting.. one of your ***ociates lied to me on the phone so trying to fix it. Regarding home appliances: order of refrigerator
Syed Munaf Ahmed 2.0 @SyedMunafAhmed5
Reported 2022-05-20 11:03:37
@SamsungMobileUS
@SamsungSupport @SamsungSupport right now I'm facing an issue in which I'm unable to see my pictures in gallery,it seems like that they all deleted but i didn't delete that. I need support for this issue.
Gayathri P @Gayathr61812897
Reported 2022-05-20 09:57:50
@SamsungSupport issue was not resolved for long time.Ticket id : 55710463,Order id :33004636118. Time limit has been crossed, still we didn't got refund. Its a big amount got stuck for long time we are suffering now. It very bad experience . No proper response from customer support as well.
Gayathri P @Gayathr61812897
Reported 2022-05-20 09:56:50
@SamsungSupport issue was not resolved for long time.Ticket id : 55710463,Order id :33004636118. Time limit has been crossed, still we didn't got refund. Its a big amount got stuck for long time we are suffering now. It very bad experience . No proper response from customer support as well.
Nikhil Mangroliya @_nik_hi_l_
Reported 2022-05-20 08:23:20
@MridulM61919606 @thesky_1995 @SamsungMobile @samsungsupportt @Samsung @SamsungIndia If they cancel my complain. I'll register again. How same device facing same issue at same time?
@SamsungIndia
@SamsungMobile
#m31s
Nikhil Mangroliya @_nik_hi_l_
Reported 2022-05-20 08:22:33
@MridulM61919606 @thesky_1995 @SamsungMobile @samsungsupportt @Samsung @SamsungIndia If they cancel my complain. I'll register again. How same device facing same issue at same time?
Nick Jacobe @Nixxon2000
Reported 2022-05-20 08:21:10
@heatherD727 @SamsungSupport #same we have had the same issue three times for the exact same issue. They sent someone out to replace the same part and it’s still broken. #lemon I just want it to for for the $3K we spent on it. #samsungneedsbetterservice.
Mridul Mandal @MridulM61919606
Reported 2022-05-20 03:45:11
@_nik_hi_l_ @thesky_1995 @SamsungMobile @samsungsupportt @Samsung is your problem solved ? i am also facing same problem . @SamsungIndia at least now acknowledge it all happened just because of your immature update & compensate . same on you @SamsungIndia
Mridul Mandal @MridulM61919606
Reported 2022-05-20 03:41:31
@iampapunis @SamsungIndia @SamsungMobile @SamsungSupport @SamsungIndia doing this just bcz they want to loot our money . 90% people facing problem after updating their phone . few of them register their complain . but @SamsungIndia you lost our trust .
Nikhil Mangroliya @_nik_hi_l_
Reported 2022-05-20 03:09:41
@thesky_1995 @SamsungIndia @SamsungMobile @samsungsupportt https://t.co/AaN87pwWMp
Contact CEO desk email and demand for free motherboard replacement. I've same issue after update my m31s
@SamsungIndia
@Samsung
#Samsungrestartingissue
#m31s
#m31srestartingissue
#freemotherboardreplacement
aakash garg @thesky_1995
Reported 2022-05-19 22:30:27
My samsung galaxy m31s is getting switched off automatically multiple times in a day & not getting restarted often times.I have searched everywhere on internet but not getting a solution.Even service center can't resolve the issue @SamsungIndia @SamsungMobile @samsungsupportt
Bluesstatsman @Bluesstatsman
Reported 2022-05-19 18:19:45
@smartthings is there a problem in Australia. My hubs are disconnecting every 5 minutes. Been happening for 8 hours.
Karen Figueroa @texas6268
Reported 2022-05-19 14:17:13
@SamsungSupport why did you want me to DM if you were gonna be no help whatsoever. I still cannot get SAMSUNG to cover the warranty and I cannot get ATT to cover the insurance. What is the problem. You are a major manufacturer and you are being GREEDY over replacing a tablet.
tAyTHEIST @taygee
Reported 2022-05-19 13:00:54
@SamsungSupport I should say this, publicly! I rebooted the phone and the symptoms are not (currently) recurring.
May have provided my own "fix".
Dave1482 @xDave1482
Reported 2022-05-19 12:52:40
@SamsungSupport every once in a while, I run into an issue with touch response, sometimes certain things won't allow touches anymore until I reboot (including GPay, YouTube, Nova Launcher, all of the multitasking area, Gboard, etc.)
Has been happening since I got the phone... 1/2
DM @iamflexdmc
Reported 2022-05-19 12:16:29
@SamsungSupport We purchased a refrigerator that was damaged during delivery. You have given us the phone run around all day today. Why is it so difficult to get the right people to help fix this?
Palak @PalakPa2
Reported 2022-05-19 11:28:24
@my_evil_deed @SamsungIndia @SamsungSupport Is the team sleeping??? Or working in Korean time? Kindly resolve the issue quickly.
tAyTHEIST @taygee
Reported 2022-05-19 11:18:53
@SamsungSupport
- your latest update screwed-up charging the phone.
It keeps swapping between unplugged and plugged-in.
Fix please.
Galaxy S20 FE 5G
Doge to the Moon @DOGE_1Dollor
Reported 2022-05-19 11:12:29
@my_evil_deed @SamsungIndia @SamsungSupport You need to resolve this issue asap
Beeds @ybeeds
Reported 2022-05-19 07:49:02
@SamsungMobileUS @SamsungSupport You have to fix the Accidental Touch feature. It used to work great, in recent months it doesn't work well. My pocket has been annoyingly busy.
Indian @Indian457
Reported 2022-05-19 02:14:42
Gone are the days when we used to trust and buy Samsung products
My SamsungF41 Smartphone was Damaged due to Their manufacturing Defect.
The issue is mentioned in the attached with the images below.
It was such a horrible experience😡
@SamsungIndia @SamsungMobile @SamsungSupport https://t.co/tpBk40FMjX
𓆗Myuzuki𓆗 @myuneptune
Reported 2022-05-18 18:29:59
@SamsungSupport Hi hi! Sent a dm about my earbuds issue.
MANINDER @MANINDE45073598
Reported 2022-05-18 17:02:48
@SamsungSupport i am owner samsung galaxy f41 mobile recently i were update my device android 12 and after that i am facing issue auto rotation my device all sensor work properly i had already check thrice and device factory data reset but problem not fix yet.
Sasha Branch @SashaBranch17
Reported 2022-05-18 15:26:55
@SamsungSupport Hi I've been trying to get an issue resolved with my Samsung washer. Worst customer service ever. I will NOT let this go until Samsung makes it right.
Still The Same Phil @Philxb
Reported 2022-05-18 14:41:45
@daziphoto @Samsung @SamsungSupport @SamsungUS @LGUS Ooof. LG just didn’t fix a fridge that was still under warranty for me. Yeah. That’s robbery.
Collin @CTD02_
Reported 2022-05-18 13:54:10
@SamsungSupport Can I get some help with my Galaxy Note 10? It's saying it detects moisture and won't charge. Says that after 48 hours, even though I am 100% sure it NEVER got wet. I tried using silica packs to dry it and a hairdryer. Neither work. How can I fix this?
Amanda Patrick @DandeeMandee5
Reported 2022-05-18 11:39:31
@SamsungSupport on the phone w/ you and I was transferred to another dept that tells me a ticket I recieved 2 weeks ago has no information. Nice.
Who else has a Samsung fridge that doesn't make Ice? Techs can't fix and then the warranty expires??
Amanda Patrick @DandeeMandee5
Reported 2022-05-18 11:37:35
@SamsungSupport so... 2 weeks and no one contacted me regarding my 81 yrs old grandma's e-coupon that doesn't work? What kind of elder scams are you pulling?
All because your appliances are defective! Ice maker is broken. Sounds like a news channel call to me.
Jason S ♋ 🇺🇸 @theluckyman
Reported 2022-05-18 11:24:11
How-To Fix Your PC: Samsung SmartThings Is the First Testing Ground for Matter https://t.co/mtXDVXezcY via @howtogeek https://t.co/cQ3rRQdRnH
Sebastian @RusselSquare
Reported 2022-05-18 10:49:33
@SamsungSupport Dear Team, just installed my new M8 monitor. One thing I can‘t do is connecting a MacBook Pro via USB-C to the M8. Via HDMI no problem. Also Windows works on USB-C. Please help. Many thanks.
Sara Whitney @sarawhitney
Reported 2022-05-18 08:14:34
@SamsungSupport This is a never-ending circle. Feel free to send a certified technician who is able to take the appliance down, then attempt to repair. That would work out fine!
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