Is SmartThings down right now?
(latest update January 27, 2023)
SmartThings Inc. is an American smart home. Is it up or down? Is it down for me? Check the status or Report your issues below!
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SmartThings Problem Reports
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Angi Tennant @AngiHT
Reported 2023-01-27 06:27:03
@HomeDepot need some help tracking down what my options are for my @SamsungUS Bespoke Flex ordered 12/10/22. Delayed until 3/28/23. No one @SamsungSupport is able to provide ***istance. #solution is to start a new ticket and wait 3 days? #solution to is to cancel and reorder!
KRUTIN SUTESH DESAI @KRUTINDESAI
Reported 2023-01-27 03:03:11
Samsung and protium would have unlocked my phone like they have stopped calling me instead they can issue notice against customer who don't pay EMI and take legal action @protiumind @SamsungIndia @SamsungMobile @SamsungSupport
KRUTIN SUTESH DESAI @KRUTINDESAI
Reported 2023-01-27 02:56:52
Samsung & protium would have unlocked my phone like they have stopped calling me instead they can issue notice against customer who don't pay EMI or take legal action @protiumind @SamsungIndia @SamsungMobile @SamsungSupport
KRUTIN SUTESH DESAI @KRUTINDESAI
Reported 2023-01-27 01:41:17
Samsung and protium finance would have unlocked my phone like they have stopped calling me instead they can issue notice against customer who don't pay EMI and take legal action @protiumind @SamsungIndia @SamsungMobile @SamsungSupport
KRUTIN SUTESH DESAI @KRUTINDESAI
Reported 2023-01-27 01:32:26
Samsung & protium would have unlocked my phone like they have stopped calling me instead they can issue notice against customer who don't pay EMI and take legal action @protiumind @SamsungIndia @SamsungMobile @SamsungSupport
KRUTIN SUTESH DESAI @KRUTINDESAI
Reported 2023-01-27 00:37:02
Samsung & protium would have unlocked my phone like they have stopped calling my phone instead they can issue notice against customer who don't pay EMI and take legal action @protiumind @SamsungIndia @SamsungMobile @SamsungSupport
KRUTIN SUTESH DESAI @KRUTINDESAI
Reported 2023-01-27 00:32:36
Samsung and protium would have unlocked my phone like they have stopped calling me and everyone's phone instead they can issue notice against customer who don't pay EMI and take legal action @protiumind @SamsungIndia @SamsungMobile @SamsungSupport
KRUTIN SUTESH DESAI @KRUTINDESAI
Reported 2023-01-27 00:30:02
Samsung and protium would have unlocked my phone like they have stopped calling me phone instead they can issue a notice against customer who don't pay emi and take legal action @protiumind @SamsungIndia @SamsungMobile @SamsungSupport
KRUTIN SUTESH DESAI @KRUTINDESAI
Reported 2023-01-26 23:50:25
Samsung and protium would have unlocked my phone like they have stopped calling me and everyone's phone instead they can issue a notice against customer who don't pay emi and take legal action @protiumind @SamsungIndia @SamsungMobile @SamsungSupport
Shadow The Hedgehog @bionicgirlboss
Reported 2023-01-26 22:20:14
@KixCamelot @SamsungSupport skill issue
Kix Camelot @KixCamelot
Reported 2023-01-26 22:06:44
Nvm Youtube I went to Netflix and the issue is there too
what is wrong with my phone again, hey @SamsungSupport do you know
Macdiesel.eth @DevinMcelroy90
Reported 2023-01-26 14:51:26
@SamsungSupport I'm calling customers service, and they aren't helping with my defective phone and won't issue a replacement. They refuse to resolve my issue and I also pay for insurance. Can you please help.
USPoliticsNMore @USPoliticsNMore
Reported 2023-01-26 13:49:33
@SamsungUs @SamsungSupport
So far I see a issue with the the new Android update on S20 ultra 5g. Why do my notifications come up looking so weird now without me changing any settings? No colors in my notifications circles like before update.
Hotwir3 @Hotwir3
Reported 2023-01-26 10:32:20
Avoid Samsung appliances. They have known issues and will only last as long as their 1 year warranty. Cracked dryer drum is a common issue to occur right after warranty and they dgaf. Planned obsolence at its finest. @SamsungSupport @SamsungUS
Lenny Levison @lennyvision
Reported 2023-01-26 09:11:49
@SamsungSupport @Lennyfakevision @TwitterSupport ...when I share something to Twitter from my phone, the tweet shows up on the fake @Lennyfakevision account, even though I uninstalled the app. So @SamsungSupport, thank again for checking up on me. I hope @TwitterSupport resolves this issue quickly.
Brian Bollinger @Briansiphone89
Reported 2023-01-26 01:30:07
@googlenesthelp my google home hub doesn’t recognize my voice for SmartThings connected devices. My wife’s voice does work. How can I fix this?
Ghanshyam @ghanshyamparwal
Reported 2023-01-25 19:19:12
@SamsungSupport Stop tweeting unnecessary things and help me out with my situation here. My Z Fold 3 screen cover is coming out. It's been repaired once and now giving problem again. I have tweeted many times but not getting any help???
akshitpahuja @PahujaAkshit
Reported 2023-01-25 17:01:06
@Samsung @SamsungIndia @SamsungNewsIN @SamsungMobile @SamsungMobileUS @SamsungUS @SamsungSupport @SamsungMobileSA any update on issue raised ..
Venkatraman Devaraja @venkatvvv
Reported 2023-01-25 10:05:39
@SamsungSupport ****o, Please change your delivery partner from RXO. They moved my fridge delivery first from Jan 18th to 20th. Then the truck was stuck, delivery moved to 25th. Then the truck broke down, moved to 28th. With infant at home,I'm buying groceries everyday.#rxoissues
James Robertson @Jamesrz2
Reported 2023-01-25 06:30:48
@SamsungUK @SamsungSupport is a ****ing joke... we will call you back in 24 hours ... no call... we will fix the issue with your monitor.. break the screen and send it back to you claiming its your fault and then ignore you. Sort your **** out you're meant to be a major company
Harmanjit Singh @hj_harmanjit
Reported 2023-01-24 22:15:41
@maheshwari_niks @es_techno @SamsungIndia @SamsungMobile @SamsungSupport @SamsungIndia Kindly address our issue. We want our device in the state it was before the software upgrade. It is unethical to launch the upgrade which device's hardware cannot handle. This is a cheap tactic to pull money from customers.
Radio Dallas @RadioDallas
Reported 2023-01-24 22:15:23
@smartthings Still no fix for the CT100 Thermostat.
Many users have reporting about this since late 2022
Now winter is here!!
Zoya @zsaeed90
Reported 2023-01-24 21:14:17
Despite this @SamsungSupport STILL wants to send people to my home to try to fix the issue when really they should replace the item. I have been on the phone for several hours trying to reason with them and trying to do all the steps they want. Sent them screen recording, videos
abbasfortunatek @abbasfortunate1
Reported 2023-01-24 17:10:54
@AyaanVlogg @SamsungMobile @SamsungIndia @SamsungSupport @samsungID Same issue, hopefully the update could change , I have taken a video longer than 5mins now , before it couldn't go 2mins
Niks Maheshwari @maheshwari_niks
Reported 2023-01-24 12:12:08
@hj_harmanjit @es_techno @SamsungIndia @SamsungMobile @SamsungSupport Same happened with me they offer me 25% discount and most funny things is that they are not able to identify the issue due to to which motherboard got damaged so best options is stay away from Samsung. Never buy Samsung mobile because they are using cheap quality motherboard.
DanielS_MediaTechAnalyst @DanielSMediaTe1
Reported 2023-01-24 07:03:11
The problem with a DIY smart home setup these days is the number of apps. #smartthings is great but has lost some flexibility since moving to edge drivers. #Alexa is great, except devices are only announced to the primary users app. I want to control it all in one place!
Mathew @TechDonePoorly
Reported 2023-01-24 02:09:40
@SamsungAU @SamsungSupport Might as well update this, 2days later down to 91% remaining life, 14days since install. https://t.co/i87n4wBGqa
Stephanie Aubin @fixitsteph
Reported 2023-01-23 22:27:53
@SamsungSupport The link you sent didn't help. Finally in the app I tapped the plus to add a new device and picked dishwasher and it said to hold the button down and that worked.
Sai Koushik @chinnu21798
Reported 2023-01-23 21:59:25
Order Number:11168309422
I've been receiving threatening and legal notices for a delivery of @SamsungIndia headset. Logically, how can a cash-on-delivery be done without taking money? All this is quite overwhelming for me. Can you look into this issue? @Samsung @SamsungSupport
M. Ainsworth @OmosMom
Reported 2023-01-23 21:09:47
@SamsungSupport @Samsung trying to understand why my 70 inch television doesn’t work just weeks past being 2 years old. Upon trying to research the problem, it appears myself and hundreds of others have been duped with this now discontinued model.
HotlantaHoneySoFlyy @hotlanta_honey
Reported 2023-01-23 18:18:17
I had a bad experience with @Samsung @SamsungSupport too. I just don’t think they make good appliances. How @SamsungUS expect you to go 5-weeks without a fridge? That’s trash!
Wohn Jick @Wohn__Jick
Reported 2023-01-23 17:46:42
@SamsungSupport @SamsungMobile Any support coming for people who updated to Android 13 and have had their camera go to pixelated kaka? This is horrendous....it's become an S10. Also it's a well known issue with lots of people.... #SamsungS22Ultra #SamsungUnpacked https://t.co/Y0p4PGlc9r
Kayla Christofeno @Bear_Kayla
Reported 2023-01-23 16:28:17
@SamsungSupport my dishwasher is broken. Customer service is giving me the runaround, saying that I'm out of luck because there aren't any appliance techs in my area who service Samsungs. What are my options?
Prasath @Prasath2003
Reported 2023-01-23 10:20:25
@SamsungMobile If I were to buy a samsung tab with stylus,and the stylus nib gets broken, should I need to buy the whole stylus?? @SamsungIndia @SamsungSupport
PRITHEEP K @Pritheep042
Reported 2023-01-23 09:50:02
@SamsungIndia @SamsungSupport My mobile Samsung Galaxy M12 Facing network Problem,How to solve ?
Victor Egil Sverdlin @VictorVeneratus
Reported 2023-01-22 16:33:25
@SamsungSupport I have been using Samsung Support for almost 15 years. They have never let me down. Today they helped me with a out-of-warranty 4 year old product, no questions asked and resolved the issue. Couldn't ask for better service! #customerexperience #customerssastified https://t.co/lTuffdAlk1
Radio Dallas @RadioDallas
Reported 2023-01-22 12:43:23
@smartthings despite contacting your support twice now there is still no fix for my CT100 Zwave thermostat. It has been working fine for years, you guys push an update late 2022 and it has been working since. FIX IT!
Harmanjit Singh @hj_harmanjit
Reported 2023-01-22 06:08:01
@maheshwari_niks @es_techno @SamsungIndia @SamsungMobile @SamsungSupport I'm facing the same issue and Samsung is not ready to take the responsibility of the damage on phone after software upgrade. Funny part they are offering 10% discount as goodwill gesture since my phone is out of warranty and they are charging 3 time the resale value of device.
Mia @mia_nj
Reported 2023-01-22 01:41:11
@emskware2022 @OneSerenityNow @SamsungSupport True. They came out and fixed my washer and put snow****er. they can fix anything.
Saint Dunstan @realstdunstan
Reported 2023-01-21 21:05:55
@OneSerenityNow @SamsungSupport Unless you are the "issue"...
Emsquare2022😇😘 @emskware2022
Reported 2023-01-21 20:09:04
@OneSerenityNow @SamsungSupport Do you have to use them? If not, look up Sears Appliance Repair. They service all brands & have a great warranty package. I 1st used them many years ago for my Maytag fridge which 4 places either couldn't repair or wanted to charge me $2K to fix. The Sears guy fixed it.
Niks Maheshwari @maheshwari_niks
Reported 2023-01-21 13:42:31
@es_techno @SamsungIndia @SamsungMobile @SamsungSupport My Experience with Support team is also very bad. They are not ready to accept their mistakes in M searies. Exynos 9611 Damaged the motherboard and may peoples are facing same problem but Samsung didn't accept it.
$HAI Bagholder @HAI_Bagholder
Reported 2023-01-21 11:36:39
This is how bad @SamsungSupport is. On android for the 'Galaxy Wearable' app all recent comments are complaining about this issue. When you contact Samsung, they say it's not their problem. This is why @SamsungSupport sucks. Their customer service is awful.
Stark Lee @GowthamkumarM6
Reported 2023-01-21 04:41:48
While I'm looking to buy new #S23ultra these type of issues makes me to think otherwise. The service centre says they can only provide free service for devices that has been listed by samsung for green line issue @SamsungMobile @SamsungSupport @geekyranjit @Siva_Bharani
Cupcake @cupcakelynda
Reported 2023-01-20 15:32:08
@SamsungSupport we’ve been waiting on ***istance for over a week for a broken refrigerator that we’ve barely had a year. The customer service has been awful. We need a working refrigerator. This is ridiculous.
Bhushan @kakollu_bhushan
Reported 2023-01-20 14:35:22
@glensavill @SamsungSupport @googledevs Exactly it’s so annoying. @SamsungIndia fix it now
I love Rain TV @ilove_tv1
Reported 2023-01-20 10:55:11
@alexDerpydashie @SamsungSupport @OneUIanimations My man the problem started when I updated my phone to a new software...I've changed the screen but still the line appeared after 2 weeks. So don't saying wat you saying here because don't know what people are facing..@SamsungMobileSA must be held accountable for this
R.P @rahulpatale111
Reported 2023-01-20 08:24:55
@SamsungSupport @andrerl I had purchased Samsung washing machine (Top load) from 9 months ago.just after one month i was facing technical issue nd still https://t.co/V8QkQDZ6Os i didn't get any problem solution from you technical team.
I want this product in replacement.
Can you call me.7756928876 https://t.co/JQD10MrIj2
Dan @dd36bb
Reported 2023-01-20 07:30:54
I’ve been getting this error for >12 hours. Is this a known issue? I’m on iOS and my app is updated?
@SmartThingsBeat @smartthings @SamsungSupport https://t.co/QfrKqOy6qb
Alex avali @alexDerpydashie
Reported 2023-01-20 02:05:36
@ilove_tv1 @SamsungSupport @OneUIanimations The cable is attached to the screen so you can only fix it by replacing the whole screen
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