Is Runkeeper down right now?
(latest update July 29, 2021)
Runkeeper is a GPS fitness-tracking app for iOS and Android owned by ASICS. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Runkeeper Support @RKSupport
Reported 2021-07-28 11:27:13
@Runkeeper @HiRezStella Hi Estelle! Do you have an iPhone? When did the most recent GPS troubles start? We're aware of an issue with certain iPhone users where GPS hasn't been working properly after the most recent update!
Louweezar @iAmLouweezar
Reported 2021-07-28 09:44:04
Twice in a row now!!! 👏🏽👏🏽👏🏽
Apparently records are made to be broken 💪🏽
I just ran my 2nd fastest 10k with @Runkeeper! https://t.co/sVSbZz6VhS https://t.co/RwkFBxmRGb
K @rehack20
Reported 2021-07-28 07:37:36
Thankfully sticking to exercise routine, has not been a problem for me. As I open my runkeeper. It shows me 10,994 kms in 1048 activities. I guess its a ***ulative of since when I started using the app.
I religiously run, 20 kms (10 x 2) a week. Earlier it was 41 kms in 3 runs.
Lyle D4D @LyleD4D
Reported 2021-07-26 10:46:38
@HiRezStella @Runkeeper That's pretty much standard in my experience - happens at least once a week. Support took four months all told to say "Yeah, dunno, we can't test it on every device, so we're closing the issue". Utterly useless.
Runkeeper Support @RKSupport
Reported 2021-07-26 10:44:31
@Runkeeper @HiRezStella That's not good! It's possible you're running into a known issue. Can you send us an email at support@runkeeper.com so we can take a deeper look into this issue?
Runkeeper Support @RKSupport
Reported 2021-07-26 09:35:53
@Runkeeper @Raggiedoll we're happy to help! Please send us an email at support@runkeeper.com with a detailed inquiry and we can look into this payment problem for you :)
3 Bad Opinions in a Trench Coat 🇵🇷 @the_mckern
Reported 2021-07-25 18:17:02
I like the running plan @Runkeeper generated for me, but instead of letting me just push the planned workout for yesterday to today, it shifted the whole thing ahead 4 days. I can't figure out how to fix the remainder of the plan. Really sour with it right now.
Patrick Marquez @patzmarquez
Reported 2021-07-24 09:02:37
Awesome run with the roommate from the Capitol Hill down to the Lincoln Memorial loop and back, 11.7k total. Early enough to enjoy the cooler temp at 68° with 61% humidity.
GOOD MORNING WASHINGTON!
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#instarunners #keeprunning #nikerunning #runkeeper #lifeisgood #themarquez https://t.co/9UEKTqIsNz
Patrick Marquez @patzmarquez
Reported 2021-07-24 09:00:59
Awesome run with the roommate from the Capitol Hill down to the Lincoln Memorial loop and back, 11.7k total. Early enough to enjoy the cooler temp at 68° with 61% humidity.
GOOD MORNING WASHINGTON!
#dcrun #keeprunning #nikerunning #runkeeper #lifeisgood #themarquez
Leanne Palmer @Raggiedoll
Reported 2021-07-24 08:48:30
@Runkeeper can someone help with, a payment problem. Please?
h @h56577108
Reported 2021-07-23 07:41:01
@Yiannis_83 @AfterShokzUK @ASICSUK @Runkeeper @UKRunChat @therunchat @BibRave Trying to stay motivated.. broke down on recovery run again this morning. Out for 6 weeks, back for 2. So frustrating
Tito’s mini xmas sweater for TX Gov @Anthony78748
Reported 2021-07-20 20:24:15
2,000 activities down with @Runkeeper! I love to #trainwithrunkeeper!
David Palmer 🇪🇺 @scarciglian
Reported 2021-07-20 11:00:12
@tonyguan2010 @Runkeeper I've had the same issue two mornings running
Tony Guan @tonyguan2010
Reported 2021-07-20 10:53:44
@RKSupport @Runkeeper Got the same problem again, will email later, thanks
Runkeeper Support @RKSupport
Reported 2021-07-19 13:55:39
@Runkeeper @tonyguan2010 please send us an email at support@runkeeper.com! It looks like you're running into a known issue. We'd be happy to provide you with more details via email :)
Tony Guan @tonyguan2010
Reported 2021-07-19 11:47:10
It’s either @Runkeeper service down or we just happens to run into a parallel space.
Anyway it was great run! https://t.co/jOTzAdQ3dD
Stuart Andrie @stuandrie
Reported 2021-07-18 16:24:50
After injuring myself again, and again, and again, I have finally accepted that running in my 40's means slowing down and keeping a higher average pace. Frustration has now turned to joy as I hit the training path for the 2021 @VictoriaMarathn Half. @Runkeeper
BoylePete1970 @BPete1970
Reported 2021-07-15 15:13:54
@karenhey @evansevans2482 @Runkeeper @RKSupport Mine is just saying it can’t locate the satellite even though I don’t live anywhere remote & the same place it’s worked no problem for the last 460 days or so. It says try again or start without the tracking. Then usually at the 15 minute mark of a 35/40 minute run it starts
BoylePete1970 @BPete1970
Reported 2021-07-15 09:45:03
@evansevans2482 I’ve been using @Runkeeper & it had never let me down. However last 10 days it’s not been recording my run till about 15 minutes In which is really frustrating. I have recommended the app to loads of people on Twitter. I’m hoping it’s a temporary glitch coz if not I’ll have to
Lyo @aynil24
Reported 2021-07-14 21:40:37
Just posted a 5.30 km run - Rain coming down... #Runkeeper https://t.co/znE6wG4ZZp https://t.co/NLOm01YEk5
Dr. Abdullah Al Nahdi @alnahdi22
Reported 2021-07-13 14:47:09
350 activities down with @Runkeeper! I love to #trainwithrunkeeper! https://t.co/kmt3wz4E5h
Runkeeper Support @RKSupport
Reported 2021-07-12 11:22:58
@kaspergrubbe We ask that you send us an email at support@runkeeper.com because that allows us to take a deeper look into the problem. Every device is different & we can answer inquiries easier when our responses aren't limited by Twitter's character count. We're happy to help :)
Denisse @Luna_Dee
Reported 2021-07-11 17:13:10
@chiuchiutrain @Runkeeper It is interesting that Runkeeper created the program based on miles and not time like other running programs 🤔 My partner, Eric is also training using the Nike app and his is time based which he prefers bc it helps him slow down. It depends on the person. I often walk/run anyway
Scott Flemming @scottwflemming
Reported 2021-07-10 10:33:31
350 activities down with @Runkeeper! I love to #trainwithrunkeeper! Biking
Rachel Everett @RachelRBR
Reported 2021-07-10 04:48:37
@flyerinfife @Runkeeper @RKSupport I have! So have a lot of other people looking at the tweets! I emailed support and they told me to delete and reinstall the app which I’d already done. There’s clearly a bug that needs fixing. Just wish they’d admit that and fix it
Dave Cunningham @flyerinfife
Reported 2021-07-09 14:00:31
Anyone else having issues over the last couple if weeks with the @Runkeeper @RKSupport App on IOS? It looks like it starts Ok, but then doesn’t track distance via GPS. Was working fine for years, until a few weeks back.
The fix is keep restarting the App until it works
Runkeeper Support @RKSupport
Reported 2021-07-08 10:41:30
@Runkeeper @ste_asp Sorry to hear that! Try a safe reinstall following these steps: (https://t.co/jqI99jlMRS) and make sure your RK app is updated (v.11.8) ... If that doesn't help, send us a dm with the email on your account and we'll look into the issue further :)
Justin Sorensen @therealjustinso
Reported 2021-07-07 16:36:15
@RKSupport @Runkeeper
Please just admit that when you recently updated the app you lost all of our shoe tracking information, including my 8 years of history on there.
In addition, the app won't let me add more than one pair of shoes, so it's severely broken.
Runkeeper Support @RKSupport
Reported 2021-07-07 12:19:02
@drumnbeyza Hi there, can you send us an email at support@runkeeper.com? We can then offer you troubleshooting tips for this issue :)
Alex Jiménez @RAlexJimenez
Reported 2021-07-07 11:10:10
@RKSupport @Runkeeper I did and haven’t heard a thing. The issue persists and several people I know have now abandoned the app for something else.
Runkeeper Support @RKSupport
Reported 2021-07-07 09:23:35
@gpalber Runkeeper did come up with a new update in the beginning of last week which you can download on your iPhone. You can download 11.8.4 version of the app and see if it resolves the issues you were experiencing beforehand. Let us know if any problem arises. Thank you!
Kasper Grubbe @kaspergrubbe
Reported 2021-07-07 09:00:12
@ScottLMcLean @RKSupport Mine does the same, and I am in GPS mode as well. Runkeeper have released a bad version, I would wait until they fix their mistake.
राहुल @cusatian
Reported 2021-07-06 11:46:38
100 activities down with @Runkeeper! I love to #trainwithrunkeeper! https://t.co/RaE8ny2WUR
Madhur James @MadhurJames
Reported 2021-07-06 03:49:22
200 activities down with @Runkeeper! I love to #trainwithrunkeeper!
Totemtim @totemtim
Reported 2021-07-05 10:20:20
2:54 800m that could be a problem overall for accuracy yeah but some of the old runkeeper app things had me squirreling all over racking up way more distance than was real but the 2:54 was like absolute time over the place in this video it looks like he's actually practiced!
matt watson @MWCWatson
Reported 2021-07-05 04:24:22
@Runkeeper is there a problem with Run Keeper?
My last two runs haven’t been tracked properly. This is one of them.
As you can see, it shows .86km in about an hour…
Can you get back to me?
Cheers https://t.co/uqRXtoJZg8
Alex Jiménez @RAlexJimenez
Reported 2021-07-04 14:10:38
@Runkeeper I’m having problems using the iOS app. When I first start it the timer starts but distance isn’t tracked. I have to shut down the app and start again a few times before it starts. A few of my friends are having the same issue.
Eric 🎮🎙️💻 @EricGallagher10
Reported 2021-07-04 10:24:10
First 6km in months. Back to my regular route... Paths closed off again like last summer though...
No weights this run.
Heat was an issue.
#running #runkeeper #exercise #health https://t.co/l7glSS1gPa
Derek @phillyceltic
Reported 2021-07-02 12:05:24
2,000 activities down with @Runkeeper #trainwithrunkeeper
✌🏼👟
Dave Griffin @DaveGriffin10
Reported 2021-07-01 18:20:30
#runkeeper broken and not in a good way😒 https://t.co/IbpOqU5CU5
Dr.🤓David🦄MacDonald🥃 @davemacdo
Reported 2021-07-01 12:13:43
It’s amazing to me that @Runkeeper is so bad that it manages to break through all of iOS’s safeguards to crash the whole operating system. I’m not talking about a simple crash to the homescreen. If the app is open for more than about 10 seconds, my whole phone reboots.
Jacques Bazeley-Harris @jacquesharris
Reported 2021-06-29 16:50:17
@erinkbaileyy @Runkeeper Had a two-month break (bad blister and holiday) after a half-marathon plan and your 10k plan is getting me back out and feeling great! Two runs down, 16 to go! 🙌
Lee Thompson @leedanthompson
Reported 2021-06-28 23:43:18
@RKSupport My GPS is fine. It locates me and the signal is full. The issue is with the Runkeeper app. Running with my partner and they have the same issue.
Patrick Marquez @patzmarquez
Reported 2021-06-28 20:35:51
It was a HOT one tonight. 84° but felt like 91° with no sign of cooling down. I thought of running the mill but oh well, I might as well enjoy it now. It’s only June, July is coming up soon.
Let’s #keeprunning
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#nikerunning #runkeeper #lifeisgood #themarquez https://t.co/rU1ozLBEuQ
James of House Azmo @cybersmithIO
Reported 2021-06-24 15:24:19
@infoKennysec Check out something like Runkeeper for a training plan. 5k are general easy if you are in moderate shape. Any thing longer and you'll start discovering any weaknesses in your body, like tight IT bands from sitting down to much. Those distances require a lot more training.
Stalin Maza @stalinct97
Reported 2021-06-22 08:52:04
25 activities down with @Runkeeper! I love to #trainwithrunkeeper!
विफल विद्वान उर्फ शोषक ऋणी 🇳🇵🇩🇪 @tez_raw
Reported 2021-06-22 04:02:49
10 activities down with @Runkeeper! I love to #trainwithrunkeeper!
Sean @Meatcleaver79
Reported 2021-06-21 20:51:06
5 activities down with @Runkeeper! I love to #trainwithrunkeeper!
Runkeeper Support @RKSupport
Reported 2021-06-21 16:48:17
@ScottLMcLean Can you clarify that you are not currently tracking on Stopwatch mode? Go to the me tab --> settings --> activity settings --> tracking mode --> make sure GPS is selected.
If this isn't the issue, please contact support@runkeeper.com & we can take a deeper look :)
lauren (taylor's edition) @ljs39
Reported 2021-06-20 11:51:39
I took a break from the run to try to fix the map so I know how far I actually still have to go and the Runkeeper map edit is unbearable. It has to all be one activity to count. I'm going to cry.
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