Is Public Mobile down right now?
(latest update October 26, 2020)
Public Mobile Inc. is a Canadian self-serve, mobile brand which is owned by Telus Is it up or down? Is it down for me? Check the status or Report your issues below!
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Public Mobile @PublicMobile
Reported 2020-10-22 11:09:50
@the905guy Hi there ! We are truly sorry about the situation encountered !
Our website has indeed been down yesterday with some parts of it not being functional but our teams from the back end fixed everything and all the insights should be accessible.
Best regards,
The Public Mobile Team
🇨🇦Matthew Dunn🇨🇦 @the905guy
Reported 2020-10-21 10:12:59
@PublicMobile tried to show my friend that you were an option but your website is down https://t.co/9fGOL2POLN
CaptainMarv Smith @CaptainMarvSmit
Reported 2020-10-21 05:50:21
@PublicMobile your website down? https://t.co/sjPIcJGd8J
Jane @Janeellendoe
Reported 2020-10-13 08:18:00
@PublicMobile Thx. Just FYI I tried it during operating hours and simply selected option in drop down menu.
Comic republic @comicrepublicng
Reported 2020-10-07 13:54:42
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Vanguards Union Issue 6 is out now on the Comic Republic library.
Available on https://t.co/eQBGIU3YAX and on the #ComicRepublic mobile app for free. https://t.co/DGzgmt7nc0
Samantha Mullett @NewfieSam13
Reported 2020-10-02 13:34:02
@LuckyMobileCan WORST COMPANY EVER! After 5 years they stole $140 from me, I was hung up on 3x when inquiring, then the guy put my plan up $5. Every month I have an issues but getting yelled at for trying to fix the issues was the last straw. How you doing @PublicMobile ? :)
JIV @jeff_in_van
Reported 2020-10-02 09:38:14
@lynesworld @Bell And seeing as you mention you don’t need data, you can get down to $25/month with 1GB (never hurts to have some data in your back pocket in a pinch) with @PublicMobile
chants @cfrancoeurr
Reported 2020-10-01 22:36:24
@PublicMobile My phone isn't working.. the public mobile network is not showing up. is the network down in Vancouver?
KristineKruszelnicki @kruszer
Reported 2020-09-28 16:09:44
Ridiculous! If you get locked out of your phone because of a payment issue. @PublicMobile's *611 service apparently doesn't have a live operator option. Dr appt on phone @ 7pm, trying to find out if I can pay through my bank instead of card. No access to live help from PM :(
Pat Dunn @Pat_Dunn32
Reported 2020-09-27 19:35:37
@JanisIrwin @noahanicholls @PublicMobile Public is owned by Telus, wish all their services were $30/month. I'm with Koodo and pay $53/month, down from $95/month with Telus.
Beatrix @Beatrix92851636
Reported 2020-09-25 02:59:10
🌠phone number is invalid🌠A website or app telling you that your phone number is invalid isn't a Public Mobile issue. If that's happening, it means that company doesn't have the must up-to-date information about area codes that are currently in use @LinkedInHelp
Dr.Bhushan Sood @DoctorSood
Reported 2020-09-24 06:39:29
@PublicMobile For my new SIM, I cannot receive or make calls. Cell #3659948602
Please advise. My monthly subscription goes down the drain.
Rod @CanadaRod
Reported 2020-09-23 10:55:06
@PublicMobile Here’s your broken, unresponsive “ticket” system not letting me continue.🤨 https://t.co/TITMuh9Cof
Rod @CanadaRod
Reported 2020-09-23 10:35:45
@PublicMobile Found out today that you have been double billing my stepdad for at least two years on his account. Your pathetic ticket system is unnavigable and an insult to humans everywhere. Give me a 1-800 number to call and talk to someone about this issue!
Public Mobile @PublicMobile
Reported 2020-09-15 18:42:04
@Bro_Flash Hi! Thanks for reaching out. Currently, our website is working as normal. If you're still experiencing this issue, we recommend clearing cookies and cache history from your web browser to avoid previous errors to replicate. Best regards, Public Mobile Team.
Jérôme @jeromegv
Reported 2020-09-15 10:14:31
@ehacke Public Mobile is pretty good with that, there’s barely no choice and you can do almost everything in their (god awful) online system. however, the time I needed to call them due to a real problem (US plan did not activate while I was in the US) it was IMPOSSIBLE to talk to someon
Adam Davies @adam_c_davies
Reported 2020-09-10 22:14:34
@PublicMobile Hi - any idea when the coverage map will be fixed? It's been months. I'm not going to switch all our phone plans over on a hope that there's coverage and broken web components don't inspire confidence...
Tabitha @TabithaLynn077
Reported 2020-09-04 11:18:47
@PublicMobile issue with account need help ASAP
𝔾𝕒𝕦𝕣𝕒𝕧 𝕆𝕓𝕖𝕣𝕠𝕚 𓀡 @oberoisahab
Reported 2020-09-03 07:16:28
Is @republic mobile app is down or .... ??
Public Mobile @PublicMobile
Reported 2020-09-02 15:00:41
@comlaterra It's important to clarify that the community (other public Mobile users) and our Chatbot SIMON
are to be used for general inquiries only. Any account specific inquiry or issue, is to be done through a support ticket so people from our staff (Moderator Team) can ***ist (2/3)
||*|| 🎗 [+ -- ··] @comlaterra
Reported 2020-09-02 13:38:38
@PublicMobile the link to helop in here is broken
https://t.co/fTQyodzVGQ
🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️🤦♂️
Kailey Anne Nadon @kaileyannexoxo
Reported 2020-08-27 20:17:52
@PublicMobile is there a number I can call to speak to someone about an issue with my grandmothers phone?
FreeMarketeer @marketeer_free
Reported 2020-08-25 21:18:54
@PublicMobile I have an issue with my account but cannot call publicmobile as they don’t have a customer service phone line!!! Telus says they cannot help with publicmobile accounts!
Scully @HANSENKTH
Reported 2020-08-21 14:39:48
So a big comm company that really doesn’t give a rats. @TELUS I tried to call, text, tweet and got zero help. Just a bill for 50 bucks. Anyway. Try Public Mobile I got more for less!
Tyler Cormier @tjcormier10
Reported 2020-08-20 19:01:01
@angns @Bell_Aliant First mistake: Going with Bell. They’d take your last penny if possible. Bunch of crooks.
Have you tried Public Mobile/Telus/Koodo? For two lines we pay $160 for 12GB of data and 6GB on the other line. We can get the latest phones for $0 down on a 2 year term.
Tanya Lee Rogers @avikingbyhoof
Reported 2020-08-18 12:39:55
Nothing like buying a Public Mobile extra minutes ticket from Walmart, transferring it to your phone account and being told your funds had expired 2 days ago! So $20 gone and no 1800 number with a person to contact to fix it :(
#publicmobile #customerservicepeople #Telus
International Reiki @ExpatMich
Reported 2020-08-16 23:14:16
@publicmobile I have been locked out of my account using my correct p***word. After 24 hrs I tried again and lockedout after 1 try. It won't even let me reset pwd via email. What is wrong? Please respond. My wife just did the same thing and had the same problem
Barbara Budgell @1newfiegal2
Reported 2020-08-13 23:51:48
@DaFonz5 @virginmobilecan $50 for 8.5gigs with Public mobile best more I ever made sign up friends and family and your bill goes down
Public Mobile @PublicMobile
Reported 2020-08-12 16:07:19
@ProfTomski Hi! Thanks for contacting us. We are sorry you're experiencing this issue.
For further ***istance please reach our Moderators by completing a ticket at the link below:
https://t.co/49s5RxxLOU , they'll be happy to help. Best regards, Public Mobile Team
KikiKath 🧚♂️ @KikiKath
Reported 2020-08-06 13:06:14
@janellemblakley Switch to Public Mobile. Owned by Telus and is WAY cheaper. My family switched two years ago and never an issue!
Dr. Michael Barnett-Cowan 🇨🇦 @multisensebrain
Reported 2020-08-06 12:49:40
@PublicMobile my wife's phone says network not available. We've reset it but still does not work and our payments are up to date. Is your network down?
Brad Malloy @BradMalloy11
Reported 2020-08-06 12:39:49
@PublicMobile is the network down?
Public Mobile @PublicMobile
Reported 2020-08-05 15:26:00
@cindyintoronto Hi! Thanks for reaching out. We're happy to help. As the first troubleshooting step try powering off/on your phone if the issue persists, kindly submit a support ticket https://t.co/XGxbVB9bj8, our Moderator Team will be able to help you further. Regards!, Public Mobile Team
Cheeky Monkey @cindyintoronto
Reported 2020-08-05 15:15:13
@PublicMobile hey, I'm in Toronto and can't send texts?
Is it a Public Mobile problem?
Prashant Nambiar @prashantnmbr24
Reported 2020-07-29 15:13:03
@FreedomMobile I have an issue with you network. I ported my connection from public mobile to freedom mobile and I wanted to keep the same number, but I believe the mistake is on your employees end as I got a new number all together. Now I am being told to reactivate old Network.
Bitbuy @bitbuy
Reported 2020-07-27 22:17:38
The issue also seems to be effecting other carriers including Telus and Public mobile.
We are continuing to investigate.
Public Mobile @PublicMobile
Reported 2020-07-24 10:05:36
@OneGrumpyGinger HI! Thanks for reaching out. We're sorry you've experienced this issue. As we offer online support through our community, kindly reach out to our Moderators by submitting a support ticket here https://t.co/XGxbVB9bj8 , they'll be happy to help. Warm regards, Public Mobile Team.
Wreck-It Rob @OneGrumpyGinger
Reported 2020-07-24 05:39:16
@PublicMobile My account says I have $52 in my balance and $0 due however the plan is expired. Please can you reach out to me and tell me where the issue is as it refuses to let me pay due to $0 being due. I paid my last payment on July 12th
Liquid Independence @Liquid_f35
Reported 2020-07-23 13:05:24
For Canadians looking to cut down on their phone bill, this lesser known carrier may be worth a look. 📱
Public Mobile Review - Save with Referral Code https://t.co/BWgtjNoiW0 via @ThoughtsHandful
Public Mobile @PublicMobile
Reported 2020-07-17 09:23:20
@Tivabaloo Hi! Thanks for contacting us! We're sorry that your mom has experienced this issue. As the first step, please have her power off/on her phone. If not fixed, kindly submit a support ticket, for more info click here https://t.co/XGxbVB9bj8. Best regards, Public Mobile Team.
Public Mobile @PublicMobile
Reported 2020-07-16 15:47:53
@CarolLever Thanks for contacting us. We're happy to help. For further ***istance, kindly
reach our Moderators by completing a ticket to do so click here https://t.co/tMWCvwzlgf this way they can check the details of your issue and help you further. Regards, Public Mobile Team
Sam @samcbc
Reported 2020-07-15 21:46:51
@PublicMobile I am unable to log into my account. I had my p***word reset and when I tried logging in there is a “sorry, your login attempt failed . Please try again.” The username and email is correct. So wondering what I need to do from my end to fix it.
Tina Dang @miz_dang
Reported 2020-07-15 17:36:24
@PublicMobile there is a problem with my dads account! Who could help me with this?
Public Mobile @PublicMobile
Reported 2020-07-15 14:23:23
@andrewmckinley ****o! We are sorry you're experiencing this issue. For p***word reset ***istance, please reach our Moderators by submitting a ticket, click here https://t.co/eIF8aLYcPv or here https://t.co/XGxbVB9bj8 and follow the steps. Best regards, Public Mobile Team
Curtis 'SURVIVOR" Campbell @Dlurtis
Reported 2020-07-10 08:16:07
@republicbanktt why is Republic Mobile App and the Republic Bank Banking Internet site down July 10, 2020, 6am-8:16am so far! This is not good!
Luke; the Canadian 🇨🇦 @LuKendrick
Reported 2020-07-07 20:10:13
Hey there @PublicMobile! Super unclear on why I have an expired plan... what happened?
Any tips for fixing it? I'm trying to "lost/found" phone trick.
- credit card isn't expired
- funds are available
I've run out of 'problems' to try and fix!
Adam Davies @adam_c_davies
Reported 2020-07-01 20:26:16
@PublicMobile your coverage map seems to be broken (at least in Chrome and Firefox): https://t.co/hQqm5JsktK just says, "Sorry! Something went wrong" in the Address box but won't let me enter anything in the field....
Devender Thareja @dkthareja
Reported 2020-06-23 13:29:16
@PublicMobile client portal down?
Richard Orr @MashedPotatoesJ
Reported 2020-06-21 11:54:53
@PublicMobile Odd because I just paid for something else without issue. Yet that same card wont allow me to top up my plan.
AurelGrinko @GrinkoAurel
Reported 2020-06-18 21:59:22
@PublicMobile I think there's a huge issue in your systems. My wife can't login with her credentials and I can't login in your forums anymore, it's asking for username instead of email