Is Public Mobile down right now?
(latest update January 17, 2021)
Public Mobile Inc. is a Canadian self-serve, mobile brand which is owned by Telus Is it up or down? Is it down for me? Check the status or Report your issues below!
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kaitlyn @kissingcxffee
Reported 2021-01-15 23:07:42
@agreatmoose @PublicMobile I’m also experiencing this right now so I think there is an outage right now
Great Moose @agreatmoose
Reported 2021-01-15 22:47:51
@PublicMobile Are you experiencing an outage? I tried to call someone and my phone said 'Not registered on network.' My partner is also with Public and can't make a phone call.
KENN @t1px
Reported 2021-01-15 22:42:00
@PublicMobile is there a service outage?
Services Down @servicesdown_
Reported 2021-01-15 22:35:19
🔔 #PublicMobile down?
🔗 Real-time status: https://t.co/IrTj3Qhto4
🔁 RETWEET if you are affected too.
#PublicMobileDown #PublicMobileOutage
(Possible problems since 2021-01-15 22:35:07)
Wear a mask. Protect the ones you care for. 🥰😷 @canuckleheadeh
Reported 2021-01-14 18:34:28
@vmckenziew @PublicMobile Glad you’re back on the network. Hope that’s not my issue.
coolguy_7 @vmckenziew
Reported 2021-01-14 18:27:33
@canuckleheadeh @PublicMobile I did. Apparently I was a victim of "simjacking". It took almost two days to fix unfortunately though.
Wear a mask. Protect the ones you care for. 🥰😷 @canuckleheadeh
Reported 2021-01-14 18:26:02
@vmckenziew @PublicMobile Did you get this fixed? Woke up this morning and my phone shows unregistered sim. I sent in a ticket request. Just wanted to know if you had your issue resolved?
Danie Guenter @danieguenter
Reported 2021-01-14 17:27:41
@PublicMobile after today's Telus outage I am getting hammered with spam calls.
Netkid @netkid23
Reported 2021-01-14 15:28:05
@TELUSsupport @PublicMobile @Bell_Support
Data network down on multiple phones for multiple people. Telus and Bell.
Denots @Denots2k
Reported 2021-01-14 15:27:27
@craigjesske @TELUS @TELUSsupport Same in #Vancouver on the #Telus sub-network, #PublicMobile. Haven't had a network outage since I was in #Africa last!
Services Down @servicesdown_
Reported 2021-01-14 15:23:50
🔔 #PublicMobile down?
🔗 Real-time status: https://t.co/IrTj3Qhto4
🔁 RETWEET if you are affected too.
#PublicMobileDown #PublicMobileOutage
(Possible problems since 2021-01-14 15:23:40)
coolguy_7 @vmckenziew
Reported 2021-01-13 14:05:43
@PublicMobile I have but haven't had a response for 16 hours. I haven't had access to my network for almost two business days. This is a huge issue for me. Is there anyway to expedite the process??
✏R.L.S✏ @shaggysmith
Reported 2021-01-08 15:22:39
@PublicMobile I've tried to get logged into my account to make a payment, but the login page isn't loading. Tried my phone and laptop. Page does load. Is there an issue?
Giridhar...(Bhava) @saffronfeathers
Reported 2021-01-07 19:43:18
@PublicMobile Hi, I couldn't be able send/receive calls/texts for the last 24hrs and I submitted ticket (Ticket ID:135653-644) yesterday. My problem hasn't been resolved yet. It's day two without service. I am not sure what's going on with support.
Rian LS @RianandUlu
Reported 2021-01-06 11:39:38
@PublicMobile is your self serve site down??!
dammitnotagainangie @angiesmith095
Reported 2021-01-01 10:50:36
@PublicMobile I ordered my SIM cards but just noticed the street number is wrong on my address. How do I fix this?
jessica lind @jessicalind
Reported 2020-12-30 12:49:44
@PublicMobile I’m trying to log into my account and your website seems to be down? I’ve tried on multiple browsers and devices. Just need to update my CC
Cheyanne Monk @cheyanne_monk
Reported 2020-12-30 12:07:30
Hey @PublicMobile I'm pretty sure your website is down and I'm trying to pay my bill...
Welton Demetrio @weltondjunior
Reported 2020-12-30 12:05:05
@PublicMobile hey guys I believe your online self-service is down. I've been trying to access it for the last 30 min and there is only a blank page.
R. Edward @FedFact
Reported 2020-12-30 11:40:34
@PublicMobile Hi there, is your self serve page currently down? Unable to load page...
Comic republic @comicrepublicng
Reported 2020-12-30 05:34:16
BEATZ 5
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Comic republic @comicrepublicng
Reported 2020-12-30 05:31:24
GALACTIC CORE 3
Welcome to the bridge! Read Galactic core issue 3 available for free on the #ComicRepublic mobile APP and https://t.co/eQBGIU3YAX.
Follow @comicrepublicng for free authentic African stories, comics and animations. https://t.co/U3Fjp478Wj
Lyne Maillet @lynedeeloo
Reported 2020-12-28 17:08:55
@PublicMobile your self serve page seems to be down
Nicolas Jandres @Mr_JTrendsetter
Reported 2020-12-25 02:25:52
@PublicMobile what's wrong with your payment system? So many people have complained about it and still nothing has been done about it. What is it going to take for you people as a company to fix this problem??? Don't tell me to submit a ticket because I did
Thelma Phillips @redclayroad
Reported 2020-12-22 06:35:05
Our @BellAliant internet is out because there is a storm and the tin cans and string fell down. Luckily I now have a tiny bit of data on a @PublicMobile phone plan so I can send snarky tweets.
RR7349 @RR7349
Reported 2020-12-21 16:28:31
@PublicMobile I'm just trying to get someone to reply to my customer support issue...
Netkid @netkid23
Reported 2020-12-21 11:15:31
@PublicMobile the “see all plans” link ok the plan page redirects to boxing week page which isn’t inactive. You may want to fix the link. Thx
Kubota Maria @kubotamaria44
Reported 2020-12-19 10:44:11
@PublicMobile Your Self Serve page may not have been down but it was loading blank as per the experience of many other users on the community forum. I logged a ticket two days ago and no one from your "team" has gotten back to me. Thanks for nothing!
Public Mobile @PublicMobile
Reported 2020-12-17 20:40:54
@JrKadiri Hi @JrKadiri!
Our website is working and there is no issue with it. If you still need ***istance, please log a ticket using the "Get Help" section from our website and someone will help you out!
Public Mobile Team. :)
Public Mobile @PublicMobile
Reported 2020-12-17 20:39:27
@kubotamaria44 Hi @kubotamaria44!
Our website is not down. If you still need ***istance, please log a ticket using the "Get Help" section from our website and someone will help you out!
Public Mobile Team. :)
Collins jr. @JrKadiri
Reported 2020-12-17 12:17:30
@PublicMobile your servers are down and I’m tryna pay my bill,tried it on different devices and network,any help?
Kubota Maria @kubotamaria44
Reported 2020-12-17 12:04:28
@PublicMobile HOW DO I MAKE A PAYMENT WHEN YOUR SITE IS DOWN?
Kubota Maria @kubotamaria44
Reported 2020-12-17 11:53:30
@PublicMobile How am I supposed to pay my bill when your self-serve is down? What exactly can your moderators do about that? Are they software developers too? I can't even change my CC info over the phone. THIS IS THE WORST CUSTOMER SERVICE EVER. I literally can't work now.
Ravil Patel @RavilPatel2
Reported 2020-12-16 10:28:32
@PublicMobile any human that can help me out on an issue??
Pod Person @jalaprocleaning
Reported 2020-12-15 19:29:02
@PublicMobile I’m trying to pay my bill in self serve but I think it’s down. I’ve tried several different browsers and devices . I can’t pay my bill without it.
Mike @MikeN3il
Reported 2020-12-15 14:36:42
@PublicMobile That’s the problem, I can’t log in to get a mod to help. And your website won’t work. Please advise I need to update my payment cc # on 3 accounts
John Han @TheRealJohnHan
Reported 2020-12-14 18:24:38
@PublicMobile ****o, I can't seem to get to the self serve page to login. It comes up blank and I've already tried clearing cookies, etc. I need to change my card info so the 611 number didn't help much either. Is this an issue on your end? Or is it just me?
ClydeChaboyer🤔 @ChaboyerClyde
Reported 2020-12-14 18:06:24
@PublicMobile your site is down! And I need to make a payment tomorrow! Please help! #publicmobile
Ssolish @Ssolish1
Reported 2020-12-13 13:57:56
@PublicMobile Hi, my number keep showing as “Unknown” to receivers. How do you fix this?
Nick @ Eastbourne @Nick_SMHS
Reported 2020-12-12 02:04:01
@Ofcom Will the shake down include taking away more spectrum from Broadcasting?
If so, will it be allocated as public mobile broadband 2G, 3G, 4G, 5G, and perhaps 6G spectrum?
Andy Ng @thachsk
Reported 2020-12-09 09:41:14
@PublicMobile Please help to resolve the port issue (Bell to PublicMobile) before someone takes my old phone number. ticket number "Re: Ticket ID:165864-818 Other F2013-D"
Thank you.
Melanie R 🇨🇦 @pawprints1986
Reported 2020-12-06 01:27:30
@PublicMobile Umm, what the ****? I've done nothing wrong... Is public community itself down right now? https://t.co/6RUj9f04X8
Curtis Wiebe @DivisionW
Reported 2020-12-04 22:04:44
@TELUSsupport this is a m***ive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?
Uncle @uncle_ruckus420
Reported 2020-12-04 21:44:37
@markeburge @TELUS @TELUSsupport same thing here.... I have lines with koodo and public mobile, and both are down
Nickolas Leipold @LeipoldNickolas
Reported 2020-12-04 10:18:08
@PublicMobile my calling is down
Justin @THUNDERGUN691
Reported 2020-12-01 22:42:15
@PublicMobile thank you! please fix your website though so I can claim everything :)
Sam Park @SamPark62864449
Reported 2020-12-01 20:28:05
@PublicMobile been trying to update payment type for last couple of hours. your website is nothing short of horrible. Why don't you send that $10K to fix your website rather than running promo with it?
N. Phoenix Bowman @authornphoenix1
Reported 2020-12-01 18:57:05
@PublicMobile Did your website crash?
Mary Newman @newmanjmary
Reported 2020-12-01 18:47:33
Turns out, I was hacked! Would have been really nice if Public Mobile could have sent an automated email notifying me that my number had been changed. Maybe that's something you could introduce--would save costumers a lot of time and stress.
Public Mobile @PublicMobile
Reported 2020-12-01 17:42:42
@OneEmpire4Life Hi! Thanks for contacting us. We're sorry to learn you've experienced this issue. We're hapyp to help, please reach our Moderator Team by submitting a ticket, click here https://t.co/eIF8aLYcPv or here https://t.co/JFf4rx4EGi follow the steps. Best regards, Public Mobile Team