Is Public Mobile down right now?
(latest update January 31, 2023)
Public Mobile Inc. is a Canadian self-serve, mobile brand which is owned by Telus Is it up or down? Is it down for me? Check the status or Report your issues below!
Advertisement - Continue Reading Below
Public Mobile Problem Reports
No problems detected with Public Mobile
0
Reports
last 20 minutes
Problems in the last 24 hours
Show Social Media Reports
Public Mobile Latest Reports
Scroll down
Greg Rosychuk @grosychuk
Reported 2023-01-16 12:27:21
@PublicMobile (3) Hey Public Mobile, I urgently need the service I have paid for and was using successfully until today! Fix me up ASAP!
MJR @migeenajade
Reported 2023-01-09 19:54:26
I was with @PublicMobile for 10 days, of which my phone worked properly for 0% of the time. Repeatedly told my issue had been escalated and somebody would call me back. That never happened. Needless to say I have gone back to my previous provider. Not worth the savings. AWFUL.
Fiona Williams @FionaWilliams3
Reported 2022-12-28 10:01:07
@PublicMobile is your website down today?
xk @an0therceekryt
Reported 2022-12-16 06:18:42
@theJagmeetSingh I mention bc it demonstrates businesses take actions based on gov discussions. Public mobile is poorly advertised tho.
Idea: if gov mentioned coys (yearly) that are inline with Can values (e.g not gouging, reasonable profits), may drive down inflation & promote competition 2/2
m_r_green @m_r_green14
Reported 2022-12-15 05:15:36
@MAC66008899 @PublicMobile Did earlier today, must’ve been down
MAC @MAC66008899
Reported 2022-12-15 00:08:13
@PublicMobile Can't log in to my account. Seems this has been an issue for 24 hours.
Joshua Eaton (伊顿) @JoshuaEatonCA
Reported 2022-12-08 04:26:30
@Ryan_r_Williams My phone bill fluctuates because I'm with @PublicMobile a discount subsidiary of @TELUS. My bill goes up or down based on the price of regular or promotional changes to plans based on my perceived value.
Mikaufoxy 🐶💣🌻🇺🇦 @Mikaufoxy
Reported 2022-12-01 14:13:28
So I'm going to issue an ultimatum to @PublicMobile and say this:
If this company does not reach out to me by the end of tomorrow, I'm switching carriers. What's the point in paying $40/mo if people can't call me?
Mikaufoxy 🐶💣🌻🇺🇦 @Mikaufoxy
Reported 2022-12-01 14:03:48
I'm trying to get back into the workforce and that means I need to be able to be reached by phone. If people are telling me they are unable to do so, that's a problem, and I'm not impressed with @PublicMobile's radio silence.
Crystal Culleton @CrystalCulleto2
Reported 2022-11-29 23:44:15
@PublicMobile your wireless customer care is absolutely the worst services I have ever encountered! I had an issue last month with your services and AGAIN this month! I have submitted a ticket a MONTH ago and still have yet to even receive a reply!
bham ravago @RavagoBham
Reported 2022-11-29 20:42:44
@essemgeee @PublicMobile I got tired of contacting customer service but no feedback from them thanks to those that referred me too @calce_anonymous he helped me to fix my account his fast and reliable, I think you should try him out his a genius.
Steff Spencer @Steff_Spencer
Reported 2022-11-28 16:09:50
@PublicMobile I haven't been able to log into my account for the past couple of hours, is there a server issue?
Public Mobile @PublicMobile
Reported 2022-11-28 14:11:32
@TimPayne20 We're sorry to hear that you're experiencing that issue. We kindly invite you to contact our Support Team for further ***istance! You can check this link for the steps to get in touch with them: https://t.co/5RDfkzO69z
We hope this works for you!
Best wishes,
Public Mobile Team
David @realDavid1974
Reported 2022-11-23 15:58:47
@PublicMobile Hurry to public mobile where if you have an issue they don't respond in a timely manner. I've been without a phone I bought from them for over 2 weeks and they are in no hurry to let me know whats going on
David @realDavid1974
Reported 2022-11-23 15:57:14
Why would they issue a refund? Worst customer service I have ever experienced and that's saying a lot because I've used bell before and I thought they were horrible but then along came public mobile. They win the award for worst service from a canadian telecom. But then again
David @realDavid1974
Reported 2022-11-23 15:26:14
@PublicMobile @CCTS
How many messages do I have to send to get a response from you? I have been waiting 2 weeks for an update on a defective phone you sold me. Numerous messages have been sent last night and today and no response. You don't have a problem taking my money tho
Serge @serge8249
Reported 2022-11-20 14:56:04
@juliaaagoo @koodo @PublicMobile I've been with for 14 years and never a issue and $50 deal is outstanding check
gary sinclair @gyjycan
Reported 2022-11-18 11:39:33
@PublicMobile I wish you would fix up your service in stevensville
R Jason Thompson (he/him/his) @rjasonthompson
Reported 2022-11-18 10:14:26
Hey @PublicMobile are you down?
I can't make calls
AND
https://t.co/4lpl3HEDEK is not able to open when I try to get to my account info.
What's up?
Ashley Durnford @AshleyDurnford
Reported 2022-11-08 08:56:10
@PublicMobile Please fix your website. Haven't been able to get on in a very long time. Also double charged. Soon switching providers
Indie Tot @Indie_Tot
Reported 2022-11-07 19:32:46
I eventually got into my account long enough to pay my bill, after @PublicMobile had shut off my plan of course 🙄 Just found out they charged me twice this month, can't get back in to my account to fix it. What's with them lately? So many problems recently.
Jean-François Mezei @jfmezei
Reported 2022-11-07 17:29:09
Vidéotron won’t go down like Clearnet, Fido, Public Mobile, Mobilicity or Wind. But that does not mean that whatever it does outside of QC will end up being profitable and worth investing more money.
No Naym @SebbaKim
Reported 2022-11-07 14:51:22
@PublicMobile Past week or so, cannot login to my account. Any fix in sight? Making me consider switching completely. https://t.co/ybx9QvgrwM
Chris Hammer @hammer4974
Reported 2022-11-04 14:22:26
@PublicMobile how long will your pages be down? Can't log into my account? https://t.co/ve7kA4qIjC
R. Sneep @metzgersmp
Reported 2022-11-04 13:57:25
@PublicMobile Service has been down a few times when I try to log in. Are you aware? https://t.co/jTIFeLelzG
Indie Tot @Indie_Tot
Reported 2022-11-04 11:55:52
When is the log in issue going to be fixed @PublicMobile ? I need to pay my bill.
iPhone in Canada @iPhoneinCanada
Reported 2022-11-04 00:20:08
Update: the Public Mobile website is now back up and running for activations and more
Franklin Black Lion @Franklin_Black_
Reported 2022-11-03 22:24:05
Hey @PublicMobile , when u gonna fix the website log in problem ?
Letitia Henville @shortishard
Reported 2022-11-03 20:51:31
@ArundellLeah @PublicMobile I'm also having this problem, and they haven't posted anything on their Twitter feed about the site being down or when they expect to have it back up. This lack of transparency is super frustrating.
victim, survivor, always a Warrior🇨🇦🎶 @ArundellLeah
Reported 2022-11-03 19:57:57
@PublicMobile
Is there a problem with the website? I can't log in, it keeps saying system error. I've been trying all day, I need to pay my bill. Please let me know if it's down and when it will be working again.
Shanika griffin @Shanikagriffin2
Reported 2022-11-03 19:51:34
@sarah_from_van @PublicMobile exactly same issues I had with my account that got fixed 2 days ago by a page I was referred to on instagram #Trigatoolz I didn’t believe it could be restored I have all my working file on it you can text them and fix yours. short link to his profile https://t.co/4NADqVV3Zv
Nevin Andrews @Nevinandrews01
Reported 2022-11-03 19:14:52
@PublicMobile fix y’all website
Commissioner Miner @fanCRTCProfling
Reported 2022-11-03 18:20:46
"Public Mobile has an online-only service model so trying to get phone support isn’t possible."
haha #CRTC
iPhone in Canada @iPhoneinCanada
Reported 2022-11-03 18:17:09
Can’t Activate on Public Mobile? Parts of the Website are Down https://t.co/m30eTiPzF9
Ned Hale @nedwardhale
Reported 2022-11-03 15:20:39
@PublicMobile Any fix for your self serve website? https://t.co/oO2UgZyuMr
Melei @Melei84397439
Reported 2022-10-29 00:06:05
@GrahamLinux @PublicMobile I'll advice you to get in touch with cyberghost_mood3 on Instagram they can easily resolve this issue, they are fast and reliable in terms of account recovery.
Melissa @meaalberts
Reported 2022-10-27 10:10:47
@PublicMobile Something is going on with many ppls account. Cannot access our accounts. The login page is completely down and many ppl are complaining on the community page. Our logins are not being accepted.
JOSEPH OPEYEMI @JYLJoseph
Reported 2022-10-26 10:07:26
@PublicMobile your site is only available for a few hours a day. Please fix this. I can't sign in to my account to re activate my subscription.
carey oakes @svggarden250
Reported 2022-10-26 05:17:50
@PublicMobile I can't reactivate my plan because your site is down for matenance?
THIS IS THE FIRST TIME SINCE 2017 I HAVE BEEN DISAPOINTED WITH YOUR SERVICE.....
Ian Tyssen @ianjtyssen
Reported 2022-10-12 11:33:49
@gzxixin @PublicMobile Yep, same here. Went down around 11am in North York.
Ian Tyssen @ianjtyssen
Reported 2022-10-12 11:33:18
@simonprine @gzxixin @PublicMobile Yep, same here. Went down around 11am in North York.
Francis Pancho @panchoram
Reported 2022-10-09 15:07:14
@PublicMobile I have same problem
Kryssie .v @Kryssie_V
Reported 2022-10-07 17:23:26
@openlandz @PublicMobile Their website is down as well 🤔
Kryssie .v @Kryssie_V
Reported 2022-10-07 17:05:01
@PublicMobile Data is down
Jackie Tang @jackiegreencn
Reported 2022-10-07 17:01:25
@koodo I have not been able to access the internet since about 3:50pm today. But voice calls seem to be working. I also have a Public Mobile number, it cannot access the internet either. Is Koodo/Telus server down? I am located in Scarborough, ON.
Chad @chadto2000
Reported 2022-10-07 16:13:32
@openlandz @PublicMobile Mine is also down
donovan @openlandz
Reported 2022-10-07 15:55:58
@PublicMobile the data service is down in toronto?
Jen @envirojen
Reported 2022-10-01 19:06:24
@B***icNic @SarahDeLaMancha @PublicMobile OMG I had the same issue with Koodo's hurricane data code. They must use the same website, because it's pretty much the same solution for theirs too.
Keith Leslie @QPnewsboy
Reported 2022-09-30 13:02:09
Hey @PublicMobile, your offer of some free data for hurricane victims comes as a m***ive insult after you cut off my data because I reached my limit in the middle of a four-day, post-storm power outage. My new monthly data limit starts in 10 hours, so your "offer" is useless now.
Nedagarusi @nedaaAav
Reported 2022-09-29 15:39:58
@PublicMobile Please provide us (Iranian) the free talk and text to Iran like the other providers. We cannot talk to our family in Iran because our authorities cut down the internet in Iran. Please help us. #MahsaAmi #oplran
Show Public Mobile Comments
Public Mobile Comments
Advertisement - Continue Reading Below