Is Public Mobile down right now?
(latest update July 29, 2021)
Public Mobile Inc. is a Canadian self-serve, mobile brand which is owned by Telus Is it up or down? Is it down for me? Check the status or Report your issues below!
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Public Mobile Problem Reports
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funkybastard @funkybastard
Reported 2021-07-28 16:18:43
@PublicMobile Having an issue updating SIM card and looking for ***istance please
Commissioner Miner @fanCRTCProfling
Reported 2021-07-22 22:09:46
Public mobile customers can't add more data or minutes to their plans #CRTC.
Public Mobile Credit Card Transactions Not Working? A Fix is Coming
https://t.co/NyXSEQrRdt
Usman @DrUsmanQ
Reported 2021-07-22 17:48:38
Public Mobile Credit Card Transactions Not Working? A Fix is Coming https://t.co/8UbwxBeDey
iPhone in Canada @iPhoneinCanada
Reported 2021-07-22 12:49:41
Public Mobile Credit Card Transactions Not Working? A Fix is Coming https://t.co/AzuT759r70
SURVIVOR @Dlurtis
Reported 2021-07-22 07:08:29
@republicbanktt Why is Republic mobile down again? As early as 6:15am the mobile app menu and authentication methods are missing or inoperative. Why all this problem Republic? Why this stress at this time?
eszett @ 5.55 @e_szett
Reported 2021-07-21 15:41:24
@Vingspann not surprising, they generally keep these locked down to users flagged as safe first, it's gonna go to **** fast once it reaches public mobile accessibility
torontos'finest @smhimh
Reported 2021-07-20 12:37:26
my public mobile phone. all of the flip phones during this jeering period and the time certain communication satellites were being literally shot down. public mobiles record of texts & calls literally shifting and changing right before my eyes as if a prior deletion was occuring
Commissioner Miner @fanCRTCProfling
Reported 2021-07-14 12:32:26
Public Mobile SIM Card Activation Issues? Fix Coming, But No ETA Yet
https://t.co/EEzyDQGbPg
Usman @DrUsmanQ
Reported 2021-07-14 11:00:08
Public Mobile SIM Card Activation Issues? Fix Coming, But No ETA Yet https://t.co/9oRTLLihIJ
Cheers for Tech @tech_cheers
Reported 2021-07-13 15:18:14
Join 5 people right now at "Public Mobile SIM Card Activation Issues? Fix Coming, But No ETA Yet" #cheers #technology #tech #mobile #iphone #iphoneincanada #activation #carriers #coming #issues #public #telus #card https://t.co/zqasZxy9Hs https://t.co/lC57UhLX8D
iPhone in Canada @iPhoneinCanada
Reported 2021-07-13 14:42:59
Public Mobile SIM Card Activation Issues? Fix Coming, But No ETA Yet https://t.co/zkSvi8tP4n
Jock Cartier @JockCartier
Reported 2021-07-12 12:51:26
@mig14 I'm with Public Mobile (Telus' no frills brand). You can get 3GB for $35 or 10GB for $50, but it's throttled (which unless you're watching HD video, isn't really an issue).
I don't use much data, so only get 1GB for $25, and after the discounts it's only $20/mo
jennyJRwhite @jenniferMGwhite
Reported 2021-07-12 11:46:32
@rmttn @jjhorgan @BobDEithMRM Mine went down as did my husbands.. keep digging for drama. Switch to public mobile or Koodo. 🤡
Renslayer @RenukaR26
Reported 2021-07-05 10:12:52
@JerIsBoss11 @republicbanktt I was having this same problem but I got an email stating they have a new app Republic Mobile TT which works for me now.
Raphleta Taylor @Raphleta
Reported 2021-07-01 19:20:45
@the_cra this is to advise that my phone has been stolen and @TELUS and @PublicMobile are refusing to shut down the instrument and SIM Card respectively. Pls ensure that the crooks in your organization do not use this as an opportunity to steal my money or adjust my information.
Jean-François Mezei @jfmezei
Reported 2021-06-26 14:29:02
@iansltx @TMobile My experience is with Rogers taking over Fido in early 2000s (also Telus getting Public Mobile). (Canada).
1- allowed to roam on Rogers (immediate)
2- Fido towers shut down one by one. So on some spots you have Fido, others your roam on Rogers.
(cont)
TwopackShugar @ShugarTwopack
Reported 2021-06-25 13:11:12
@PublicMobile I am trying to activate my sim card and im getting Error Code: 821.
How do i fix this?!? https://t.co/GUc2bTJe0s
BC Wildfire Service @BCGovFireInfo
Reported 2021-06-23 23:54:28
We are experiencing a technical issue with our external applications, namely the #BCWildfire Dashboard and the BCWS Public Mobile App. As a result, statistical data and some active fire points are not up to date. Please note, this issue is not affecting wildfire operations.
noname @noname85134561
Reported 2021-06-21 14:43:08
@koodo My wife has been using Koodo for years and recently in the past few days she has not been able to make or receive any calls when she is at home. I have a public mobile and have the same issue. What's changed???
Bruce buffalo @bradleybuffalo
Reported 2021-06-05 20:14:04
@PublicMobile i didn't get no Alberta emergency alert in the service area of maskwacis ab today please address this issue
j @Jord_LaceUp
Reported 2021-06-02 08:33:02
I can’t make a payment @PublicMobile and if I lose my number I’m gonna be super salty. Fix your payment system since I was told it’s an issue on the “back end.”
Alana Doré 🇨🇦 @sassypants81
Reported 2021-05-31 08:15:58
@SmrtCanuck I have used public mobile before. Never had a problem with it, rock bottom prices too. And yes, you can port your number.
https://t.co/YqsRXDPAJE
Handful of Thoughts @ThoughtsHandful
Reported 2021-05-26 22:34:00
@MixedUpMoney @PublicMobile Gladly: 4M0W7K Saves you an extra $10 once you sign up. Every little bit helps. Here is a review I wrote with more details in case you're curious: https://t.co/ploDadHLEB
Oh and I should also mention, with Public Mobile you can get your phone bill down to $0:)
therealkcon @therealkcon
Reported 2021-05-22 14:56:51
Thanks @PublicMobile for holding my number hostage. I’ve promoted your brand for years, want to move to @TELUSsupport now and there’s a problem. @Bell can you help?
Joshua Eaton (伊顿) @JoshuaEatonCA
Reported 2021-05-20 21:51:30
@southsavirose @GetKoho @PublicMobile I don't know what your problem is but your incoherent rambling doesn't really mean a whole lot to me. I made a recommendation based on my own experience. If you're not interested why bother with all the bull****? If you have no interest feel free to leave at any time
southsavirose @southsavirose
Reported 2021-05-20 14:24:17
@JoshuaEatonCA @GetKoho @PublicMobile A good friend of mine is being taken down by the progenitors today and I don't need this s***
Erin @ErinOttawa
Reported 2021-05-18 10:05:04
@David_Moscrop A friend told me about earlier appointments she found, but the location didn’t show up for me in the portal. I tried to call the 1-833 number and it was “out of service” (a @PublicMobile issue?) so she had to 3-way call me into the line to speak to a human. So much fun!
Erik Kaas @ErikKaas
Reported 2021-05-13 01:25:44
@PublicMobile Thanks. Issue resolved
God Father @jasm33t
Reported 2021-05-11 01:07:37
@PublicMobile rather than doing this. fix your website first. Your website is still living in 1990s.
Spicey @_spiceyk
Reported 2021-05-10 16:37:26
@PublicMobile My girlfriend and I ordered SIM cards from you 5 days ago, but there is an issue with the shipping address.
Any way to change it?
kevin and jane @kevinandjaney
Reported 2021-05-04 12:36:32
@PublicMobile Hey if your thinking about using this company think again. Signed up and can't receive a text to set up an online account and there is no one that will help fix it. So I can't imagine what will happen with future customer service should a real problem arise.
Theresa Shea @SheaTheresa
Reported 2021-05-02 12:20:49
@fstenson I thought maybe I needed to sign up for the alerts, but my teenager got it, and he didn't sign up. So weird. Perhaps it's a public mobile issue.
Danny Taro @DannyTaro
Reported 2021-04-30 14:37:55
@ericntd @PublicMobile I am having the exact same issue. And it won't let me sign into my account to get a "ticket." I feel like I am being pranked.
Eric N @ericntd
Reported 2021-04-30 13:34:18
It's only mid April 30th 2021 and you already disabled my account. How am I supposed to call TD to resolve the issue with my credit card IN ORDER TO PAY YOU @PublicMobile ? Way to lose customers! https://t.co/aFL9r7D4ty
Tom Crinstam @THCrinstam
Reported 2021-04-21 15:44:59
@janetwagner21 Don't know if it works where you are, but we've had no issue with public mobile.
𝘈𝘑 | 𝙑𝙖𝙣𝙘𝙤𝙪𝙫𝙚𝙧 𝙁𝙤𝙤𝙙𝙞𝙚 미식가 @AJfoodiesaiyan
Reported 2021-04-20 16:39:46
@PublicMobile just an FYI tweet. I have tried several times to get help with my slow data. Been a customer for two and a half years and yet no one is ***isting me in resolving this issue. There’s only so much of slow data I can take with no help. I am changing providers.
Zach @zackery_r95
Reported 2021-04-19 18:59:24
@PublicMobile I am having the same issue as @gerethol, I have reset my phone, and have taken out the SIM card and have reinserted it. The problem still persists
douglas @chengdouglas
Reported 2021-04-19 18:59:04
Me with my public mobile plan not knowing there was an outage 😪
ouch. hurt. dr sound @Doctor_Sound
Reported 2021-04-19 18:50:33
@jimmyyadig @SamsungCanada Rogers, Fido and Public Mobile is down
Aryne Cabatan @_acbtn
Reported 2021-04-19 17:53:23
@gerethol @PublicMobile Yeah its down in my end too. Hopefully it will be fix.
Roy @wpgroy
Reported 2021-04-19 17:26:23
@PublicMobile you forgot to outline on your web page that when you do a number transfer, you’re not going to be able to send or receive any texts! Once you have this problem that you are on your own! Not a good start! #NoCustomerService
Anonymous @Iridescentropy
Reported 2021-04-19 16:19:48
@gerethol @PublicMobile I think there *is* an outage because I haven't had service either.
Sof ♡ ROMANTICIZE @nuestpancakes
Reported 2021-04-19 15:46:17
@segnosangyeon i think the outage is just rogers. i have public mobile
گِرِتول @gerethol
Reported 2021-04-19 15:43:06
@PublicMobile is there an outage for public mobile too? no service for me all day
Alpha Ginger™️🦄🔥 @Andrescht131
Reported 2021-04-19 15:01:44
Anyone with a Rogers phone plan who desperately needs to be able to make phone calls/texts can sign up with @PublicMobile on a 30 day plan for $25 + $10 for SIM with a temporary new phone number
Seems like the Rogers outage may last a while and this can be a temporary solution
bren bear 🐻🍁 @spikestabber
Reported 2021-04-17 02:44:11
@Iwantmymulletb1 @4b437a56 @mgeist Wind Mobile (then parent Orascom which Bell had an ownership issue beef with the CRTC), Mobilicity, Public Mobile. They were originally setup to fail, only allowed to buy reserve spectrum that at the time that didn't work on most devices where the Bells & Rogers got the goldmine.
Alice Schulte @arsastoria
Reported 2021-04-16 10:08:01
@PublicMobile I am unable to contact your support staff as I do not have an account with you. This is an issue because I see charges on my credit card here in the US. I need to be contacted asap.
Commissioner Miner @fanCRTCProfling
Reported 2021-04-07 15:21:57
#CRTC Chair forgot to state that service are being removed with those cost decreases (ie. public mobile removing country wide calling). Also Data protection has gone negated for over 2 yrs for some companies. No security updates leading to Sim Swaps.
Chair is full of it.
Catherine Lawless @grasshoppers_
Reported 2021-04-05 21:51:31
@PublicMobile you keep charging an old credit card Amex as well as the new one Visa - I put a ticket in to get this fixed but it’s still happening - I need this fixed right away - this is the third month I have tried to fix this!!!
Janis Rossignol @janisrossignol
Reported 2021-04-05 11:32:17
@PublicMobile problem with My Account function today....some of us are just getting blank page with no processes running. Other users reporting same in Community...
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