Is Pokerstars currently down? Live Status and Outage Reports

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Katy Gee @PinkLadyxx

Reported 2020-10-26 17:23:50

@_****womble_ @stephen_hancox1 @steveodwyer @PokerStars Come on, it's @PokerStars for gods sake, you do that, then win a tournament and they'll confiscate all your winnings saying you've gone against their t&cs. I'd just like them to fix the bugs.

Kapa @RealKapa

Reported 2020-10-26 15:09:20

@steveodwyer @PokerStars Been posting a ton about the issue. Good to see some big names stating their opinion. There has to be huge changes to the aurora engine to make it playable. Please bring back the old engine while you improve aurora to the state that it is finally playable. It isn’t ready yet.

Larry Jr Moniz @LarryMoniz1

Reported 2020-10-26 14:09:39

@PokerStars @StarsSupport hey guy I been using your site for over 10yrs and I find the new update software is terrible. It’s slower and I can’t fix in settings for my cards to show full card mode when I get dealt hands. It doesn’t work when I Apply changes. Go back to old design.

WangComputers @WangComputers51

Reported 2020-10-26 12:06:21

The broken record daily statements of #Casinocoin #CSC loyalists: 1. Low CSC price is just a chance to buy cheap, load up before you miss the moon 2. If CSC is quiet they're working on something big 3. PokerStars or DraftKings are watching 4. Tier 1 operator on BRM soon

Joey Keasberry 🔴🇳🇱🇮🇩🇦🇪 @goldminesmatter

Reported 2020-10-26 11:07:31

@pokerstarsgirl Ownership has been more and more of a discussion, inspired by platform business models in the tech industry. The main issue is that someone still owns what you use and that gives the owners power over the users. It's a very socialist model.

RYAN K😷 @ryanko

Reported 2020-10-26 07:51:05

@FrankFunaro1 @eddiegood5986 @PokerStarsUSA @WSOPcom FYI @PokerNews @ChadAHolloway still no action from @WSOPcom @WSOP from Thursday night's outage. I sat out the entire weekend's series... Will not start playing again until this issue is addressed

EddieGood86 @eddiegood5986

Reported 2020-10-26 03:46:35

@PokerStarsUSA @WSOPcom did you guys really give me 0$ on behalf of all my tournaments when your servers shut down? I had 6-8 tables up with top 5 stack in at least 2.

Sean O The Last Tweetbender 🗡 @SeanOMalley17

Reported 2020-10-26 02:38:53

Just took down the 15 dollar bounty builder with the cowboys on the last hand on @PokerStars https://t.co/F9vCbN1oa2

Dominic Tang @DominicTang1

Reported 2020-10-25 20:26:50

@sinodprevare @steveodwyer @PokerStars I have same problem

♠♥ Adrian Wallace ♣♦ @AWALLACES

Reported 2020-10-25 17:02:01

@PokerStars Iv already sent log files, I don’t think there is a problem at all, it’s just Aurora is too demanding for most pc’s. #auroraoff

The Big Jerry @rafingha

Reported 2020-10-25 15:09:07

@steveodwyer @PokerStars cool down karen, changes take time

Nima @FTHustla247

Reported 2020-10-25 14:02:54

@PokerStars how about you explain why you have deposit fees? I tweeted you guys, emailed ya'll and still no reply. I'll break it down once again, slowly. I did an Interac email transfer. What was deposited wasn't inline with XE. You still use that right? What went wrong?

Katy Gee @PinkLadyxx

Reported 2020-10-25 13:07:10

@wonderdog78 @PokerStars It wasn't sluggish for me - running fine, just this weird problem with it not clicking where the mouse pointer actually was. Also you can't double click in the betting amount box to highlight the whole amount like you used to be able to.

Joshua Platz @globaljoshua

Reported 2020-10-25 13:00:11

@PokerStars please get someone on your software team to fix your Mac client ASAP. My god. 4 crashes after just 45 minutes. Doesn’t matter if I’m using my MacBook or iMac: Crashes are reliably happening. This is ridiculous. #BountyBuilderSeries

Lord Zeus @L0rdZeus11

Reported 2020-10-25 11:43:47

Is there an issue with the sound on @PokerStars tables today? Getting zero sound notifications (have everything turned on)

scaramanga @scaramanga_13

Reported 2020-10-25 11:00:23

@PokerStars @Nichola75237031 Hand Replayer doesnt work makes my pc crash

TheOneAndOnlyPele007 @Peter90236537

Reported 2020-10-25 06:43:00

Ive sended the logfiles to pokerstars and a couple of screenshot. I got back a email stating they have looked very close to the issue, but dont refund or compensate for it. Thats it.. wtf is this? Ive paid for games that dont work well or dont work at all?? And thats just it???

Jiří Vávra @JiVvra4

Reported 2020-10-25 00:50:32

@PokerStars your DM is copy paste for stupid people, not for me. I know how to use settings. The problem is your management and developers. U wanted to throw snowballs so you messed everything else up. It feels like some kind of bad beta version u didnt even tested.

Patrick Corpora @capo409

Reported 2020-10-24 19:45:18

if @PokerStars doesn’t issue a refund for a bad beat on PSU ML backers, you will never see a dime from me ever again.

Juannn @juanerro

Reported 2020-10-24 15:06:52

****o @PokerStars , i cant play today becouse your software doesnt transfer my account from my celphone to the computer when i try to log in!! Can you fix it urgently? Thanks

ClutchAs @ClutchAs

Reported 2020-10-24 07:36:11

@PokerStars no problem, I withdrew from and uninstalled Pokerstars already. I appreciate that you appreciate my feedback though!

craig @bluejays3333

Reported 2020-10-24 06:30:05

@rob_yong_ @partypoker @wildrick What makes you a fan of pokerstars? Before Amaya took over stars was unbelievable. Treated players great. Had great parties. Went to one in Toronto. Since Amaya took over it's been all down hill. I used to love stars and played 100% of my volume there.

Danny Mathew @dmathew91

Reported 2020-10-24 02:57:01

@StarsSupport Give players the option to choose what graphics they want. Don’t just shove it down their throats ! This is DISGUSTING! AURORA SUCKS-slow,laggy - UNPLAYABLE! When did PokerStars decide to HAVE THE WORST CUSTOMER EXPERIENCE?????????????????????

Scott Hedley @ScottHedley6

Reported 2020-10-23 21:08:29

@StarsSupport Why fix what ain’t broke? The fact PokerStars is using rake to fund software “improvements” rather than customer support is mind boggling. Aurora is an awful experience; it overheats my computer and exhausts CPU resources😡🤬. This is a devolution. Bring back legacy software!

Casino Tips @CasinoTipsWin

Reported 2020-10-23 14:21:57

#PokerStars PA To Refund Online #Poker Players Affected by Geolocation Outage - Play Pennsylvania - https://t.co/pgeQBka7kV - https://t.co/yf4PlTzkQk

Chad Holloway @ChadAHolloway

Reported 2020-10-23 14:04:24

Last night Geocomply experienced a major issue, which in turn impacted player's ability to play WSOP, partypoker US & PokerStars US online events. Refunds and remedies coming. WSOP's Ty Stewart issued me the following statement. https://t.co/DxE456DZf2

Ace Poker Solutions @Poker_Solutions

Reported 2020-10-23 13:30:16

Using a VPN to Play Online Poker? Daniel Negreanu Says "No Problem!" https://t.co/9Fv87tdWP2 #poker #onlinepoker #pokerstrategy #pokernews #pokertips #wsop #pokerstars #cryptocurrency #pokergames

RYAN K😷 @ryanko

Reported 2020-10-23 12:43:38

@ArianStolt @centrfieldr @AriEngelPoker @LuckySpewy1 @DuQueen2Q @WSOPcom @PokerStarsUSA @WSOP also looks like every site has announced refunds except @WSOPcom https://t.co/LpXt2wWPUk

Podxmc @PodxmcPoker

Reported 2020-10-23 12:34:58

@BetOnDrew @PokerStars When you go onto the tile table drop down, there is also a button you can check mark to ‘apply to active monitor’ if you uncheck this, the tables should now be tiling on both your screens. I hope this helps?

PlayPennsylvania @PlayPANews

Reported 2020-10-23 12:22:03

Pennsylvania (and NJ) #onlinepoker players who were disrupted while playing @PokerStarsUSA Thursday night will apparently be made whole soon. https://t.co/8bFRlfIBOJ

Cockwomble @_Cockwomble_

Reported 2020-10-23 11:10:20

@PokerStars @TruenoDante Lmfao so basically - turn Aurora off but not quite because you’ve disabled the option. Was this new layout tested at all or just thrown out there for your customers to test for you. Everything is broken and requires a Threadripper CPU to run. A big up yours from @PokerStars

Cockwomble @_Cockwomble_

Reported 2020-10-23 10:51:39

@pokerstars how have you managed to force this new Aurora layout and break vital elements of the software: Show full cards Tile tables Show folded cards All broken. Who tested and approved this ****

Dan Lupo @centrfieldr

Reported 2020-10-23 10:30:20

@PokerStarsUSA In the future how are we supposed to be able to contact @PokerStarsUSA in a time efficient manner to pause the tournaments to prevent this situation from escalating to the point it did? There was zero responsiveness from @PokerStarsUSA and @WSOPcom during the issue.

Nick de Vries @Ikbenick

Reported 2020-10-22 14:35:40

@PokerStars @AWalts11 I am having the same issue.

irmeli virtanen @olenrotta

Reported 2020-10-22 14:14:29

@PokerStars @AWalts11 He is definitely not the only person having issues with aurora graphics. I too have huge lag issues while playing on PokerStars (especially if multi-tabling), which i did not have yesterday or ever before. I have seen many people complaining about the same issue.

Julia @juliazhangg

Reported 2020-10-22 13:46:22

3** NJCOOP @PokerStarsUSA titles in a week? someone come get this man. @DBuzgon 😏

Deja voodooa @Dejavudu666

Reported 2020-10-22 12:52:12

@mynameiskarl_ @StarsSupport Just a FWIW 1. Delete files from the folder C:\Users\*USERNAME*\AppData\Local\PokerStars\ImgCache to disable aurora/ enable starshelper. No doubt a temp fix tho

awhh @awhh180

Reported 2020-10-22 12:30:57

@PokerStars 10♣️ [awhh247] #DareYou And pleeaaaaaase fix my technical login issues, "Interner Fehler (674/1064)". Your Support does not read their mails.. Thank you!

Kapa @RealKapa

Reported 2020-10-22 12:22:24

@WakehamNick @PokerStars @fontainerote There is a temporary fix to get the old engine, probably won't last long. You need to delete all files in C:\Users\user\AppData\Local\PokerStars\ImgCache everytime before you start the client. Worked for me.

DD @DDeenolino

Reported 2020-10-22 10:35:58

@PokerStars @NutRaisin We want to know if you are working on improving Aurora engine, since the app is way slower for a lot of users. Are you going to fix this madness?

Paul Febers @PaulFebers1

Reported 2020-10-22 10:27:24

@PokerStars @fclaro06 its unplayable please fix this!

Rodrigo Eslabão @rodrigoeslabao

Reported 2020-10-22 10:21:37

@PokerStars @StarsSupport I have days with a suspended login problem and I cannot play on the PC ... I have already sent several emails and no response Nick:rodrigoeslab

Andrew Walton @AWalts11

Reported 2020-10-22 09:50:32

@PokerStars The Aurora graphics are literally unplayable for mac users. The option to revert back is now gone. Please for the love of god just allow people to revert back while you fix the issue. Btw this has been a problem since launch nearly a year ago

Lab Rat @Labrataa

Reported 2020-10-22 09:32:07

@jaydee_97 @RenatoF71466615 @PokerStars @StarsSupport #AuroraOFF I haven't checked but hopefully their traffic is down. I wonder if it's connected with the latest DDOS attacks. Customer support across all platforms has been silent for almost 24.

Jan @jaydee_97

Reported 2020-10-22 09:01:35

@PokerStars ugh. Opened up PS to be greeted by message that Aurora being forced on us. My old laptop can't cope with it, slows everything down, looks awful, and is less responsive. Please provide some sort of simple / basic view. @StarsSupport

lionheart25 @lionheart2555

Reported 2020-10-22 07:50:18

@ioazevedo @jesun84 @3FoldThreat @tototo_ius2014 @PokerStars hey,had same problem i uninstalled pokerstars and intalled again,then the option to disable aurora appeared

elRUEDAS @elRUEDAS_YT

Reported 2020-10-22 04:18:13

@PokerStars fix this pls!

Nikhil Segel @NikhilSegel

Reported 2020-10-22 01:50:56

Congratulations to 'ps pro vegas' for taking down the PLO8 @PokerStarsIN Mixed Game last night. Also A huge thank you to 'Anteman' for the amazing drop of 10 subs for the stream. It is this kind of support that keeps us small streamers going! OH and I won the marbles AGAIN! https://t.co/2eggWfIlnr

Oddbjørn Woldvik @gARFIELDNO

Reported 2020-10-21 23:57:12

Two 5th places, most satisfied with the hot one, seeing as I was down to 0.4bb when we got ITM, lol. - I'll take it! @PokerStars https://t.co/NbXpujBduR

Jonas Kirknæs @SKirkn

Reported 2020-10-21 12:29:18

@PokerStars hey is the client down again, cant log on 😅?

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