Is Namecheap currently down? Live Status and Outage Reports

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wahome @kwahome_

Reported 2021-10-22 04:49:30

@wambuaden @Namecheap When did you start receiving these spam mails? I think there was a data breach somewhere and people's email addresses (perhaps more) were stolen. When Facebook went down, there was talk of a data breach.

Bolster Inc. @BolsterAI

Reported 2021-10-21 20:19:24

****o @Namecheap These domains hosted on your infrastructure are hosting Le Bon Coin #phishing. Please take them down as soon as possible. https://msg-paiementsecurise[.]info/ https://www.paiementlbc[.]com/ http://info-paiementsecurise[.]com/

Adam @torontomario

Reported 2021-10-21 18:11:35

What a waste of time trying to talk with @Namecheap About the product canvas clearly a broken product according to the support comments I’m just told use another browser might fix it lol how many do I I have to tell you I used and product still wasn’t working.

ً @nicolaicrypto

Reported 2021-10-21 09:22:26

Um @Namecheap your services are being used for multiple NFT scam sites (links published via @discord webhook exploits). Take them down immediately / drop the dox MILLIONS ARE BEING STOLEN !!!! 🚨🚨🚨 "maskbyte/imxbears/creaturetoadz/solsteads(.)net" and "bnatopshot(.)studio" https://t.co/100lFfL8Y6

Rob White @rcwht_

Reported 2021-10-21 07:18:26

@Namecheap Thanks guys, showing down on my end now too. Appreciate the cooperation!

Michalis Fragkiadakis @michalis_fr

Reported 2021-10-20 17:58:35

Seed stealer: socket.securesynchronization[.]info/wallet/ Main page says "Under development" @Namecheap Please take it down https://t.co/EyBtozZvF3

%00 @jdgregson

Reported 2021-10-20 17:45:07

@Namecheap I kid you not, I refreshed the page and it was up, three seconds later I refreshed again and it was down, and you had already tweeted me. Thanks for the quick response!

Douglas Karr @douglaskarr

Reported 2021-10-20 17:16:28

@Namecheap @martech_zone Thanks, disappointed in the response that you won’t do anything and now I have to hunt his host down despite the private registration.

%00 @jdgregson

Reported 2021-10-20 17:14:55

@Namecheap They've moved! Can we take down this one next? hxxps[://]verooonmeringer[.]tk/fresh003/ https://t.co/NLmXVDKDYt

Douglas Karr @douglaskarr

Reported 2021-10-20 16:00:20

Hey @Namecheap, I've written multiple times regarding a DMCA request for a site stealing my content on @martech_zone and have had no response. Do dmca@namecheap.com and support@namecheap.com not have anyone monitoring them to respond? I need to track this private registrar down.

%00 @jdgregson

Reported 2021-10-20 14:49:29

Can we get this one taken down, @namecheap? hxxps[://]booneutrd[.]ga/fresh003/ #phishing https://t.co/HgLltuQ6gZ

Luca Trenti 🇮🇹 @LucaTrenti2

Reported 2021-10-20 06:42:24

@Namecheap SCAM website: https://t.co/8d16V5MMg9 Take them down ASAP before they steal more money from people! They cloned the original website https://t.co/WHozcjYlr3 and added a Join on top right corner that brings to the scam page.

Luca Trenti 🇮🇹 @LucaTrenti2

Reported 2021-10-20 06:39:49

@Namecheap new scam website: https://t.co/kBHFWn4yqE They cloned the original: https://t.co/WHozcjYlr3 and added a “Join” to the top right that brings you to the scam page. Take them down ASAP before they still more money to people please

Laurent Perrier @morelaurentbtw

Reported 2021-10-20 02:37:32

@Namecheap The problem is how awfully slow your website is. Take a page from https://t.co/xRuIsBAP4I and trying building a front end from this decade so your customers don't have time to do a load of laundry while the page loads.

WolfPaw @TheEchoWalker

Reported 2021-10-19 06:10:35

@Namecheap THERE IS NO TICKET. YOUR EMAILS ARE NOT GETTING THROUGH YOU STUPID AUTOMATED PARROT. RESTORE ACCESS TO MY @NAMECHEAP ACCOUNT NOW. FIX YOUR SYSTEM NOW @ICANN @icann_president @bbb @Trustpilot

david torres @fivetotheo

Reported 2021-10-19 04:20:17

@TheEchoWalker @Namecheap @GoDaddy @ICANN It really feels bad how your account has been locked I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again

Rob Miller @ineedahelmet

Reported 2021-10-18 21:24:17

Hey @Namecheap You are hosting a scam website designed to look like @DetrNevada's web site for Unemployment Insurance claims. detr-nv(dot)rest is being text-blasted to countless people. It sits on your servers with IP 199.188.201.38 Do the right thing and take it down.

Joseph C @ThrowAw70207174

Reported 2021-10-18 15:42:49

@Namecheap Thanks, it's hosted by namecheap as well so make sure to take that down and not only the domain

Adrian McFarlane @Endurength

Reported 2021-10-18 14:57:14

@Namecheap @FCC @FTC I demand access to my property! I own https://t.co/TNkbyS8o3i you have not responded within the time frame you set for my issue. I think a public forum where I can refer to oversight is in order! What you are doing is against internet law.

Bill Purkins @TheBillPurkins

Reported 2021-10-18 14:24:06

@NamecheapCEO someday when you go down and never get back up MILLIONS if not billions will get up and DANC

markkenyon_cs @Makcsecurity

Reported 2021-10-18 07:03:03

@clementsphil @JimBrowning11 @Namecheap https://t.co/UPzseoLeFc sort of explains Facebooks problem.

markkenyon_cs @Makcsecurity

Reported 2021-10-18 02:35:44

@JimBrowning11 @Namecheap Jim, when I worked for Sainsburys (which included Argos), we had this issue. For some reason domain registrar's are slow to act, & have no AI in place to stop it. Of course my only conclusion is that every £/euro/$ spent, means legitimate companies have to argue the case.

Vincent Rosetano @Vince_Kaufman

Reported 2021-10-17 20:25:33

@JimBrowning11 @Namecheap There was one with almost the exact same script posing as a fake Texas Roadhouse page in the US. Thankfully that one was shut down immediately but they're persistent.

Stijn @Stijnvi13

Reported 2021-10-17 18:45:56

@JimBrowning11 @Namecheap That's what ICANN is for Unfortunately, a lot of companies offer services to hide your real information, even so law enforcement can't track you down

President Elect Robert William Ross(Root) @gentoo_python

Reported 2021-10-17 18:34:47

@JimBrowning11 @Namecheap The issue and reason for domain privacy, is identity theft of the registar or spam to the registar/catchall email used to register. This was and still is a huge problem with exposing your full name, address, number, etc on a dns record.

@rem @rem

Reported 2021-10-17 08:56:38

Surprisingly bad experience from @Namecheap's legalandasbuse account. Stock replies that come off very copy and paste. I've used NC for over a decade, feels a shame to fall down on what I'd consider a fairly important part of their support.

Consumer Grapes @Consumer_gripes

Reported 2021-10-17 08:01:47

Thanks to @Namecheap, this criminal website (that doesn’t go against Facebook’s standards) has been shut down. No response from @VodafoneUK, quelle bleedin’ surprise. https://t.co/kKSFUP5cCq

@rem @rem

Reported 2021-10-17 06:41:01

Great Sunday morning of dealing with jsbin legacy problems. Ranging from @Namecheap notifying me that they're taken down the domain because of phishing (which isn't actually phishing because CSP prevents it from working) to having to release de-VAT changes because Brexit etc…

Fauzan @_fauzan_x

Reported 2021-10-17 05:42:00

@Namecheap The problem has been solved. Thank you @Namecheap

StopForumSpam 🇭🇰 @StopForumSpam

Reported 2021-10-16 16:25:35

@OllieKillean yup, namecheap took down about 20 of their domains

Monsterjeep @monsterjeep

Reported 2021-10-16 14:15:36

@JRoosen @Namecheap @satyanadella @Microsoft Ease of reporting is really important, and Namecheap really did nail that part down perfectly.

C. L. @CheapLightning

Reported 2021-10-16 11:39:35

@Namecheap @NamecheapCEO @zquestz @BitPay I already went through the whole thing with billing already as per original tweet. They confirmed it was you who collect that fee. I am bringing the issue to the attention of your CEO because I doubt my issue and suggestions made it past the in box.

Count Shout @CountShout

Reported 2021-10-16 06:52:07

@Namecheap ****o It's been 2 weeks but we are still facing the same issue.

Namecheap.com @Namecheap

Reported 2021-10-16 04:52:59

@CheapLightning @NamecheapCEO @zquestz @BitPay Hi, thanks for reaching out regarding this. Please submit a ticket to our Billing department here https://t.co/7S34P7Tbrc so that they can check the issue in detail. Please also include the correspondence you had and details of transactions so that our team can advise on this.

C. L. @CheapLightning

Reported 2021-10-16 03:48:13

@NamecheapCEO @zquestz @Namecheap During a recent issue with support I was told that the 30% you keep from $BCH refunds is to pay for miners fees. Confirmed by both staff there & at @BitPay that this is YOUR fee not theirs. Bitcoin Cash does not suffer from small full blocks like $BTC This fee is unnecessary

bog @tekbog

Reported 2021-10-14 18:47:25

@Namecheap @EasyWP @elemntor Yeah, it's a very obscure plugin, right? It's not about the issue itself which can be silly but having to fight the support team on something they should know.

bog @tekbog

Reported 2021-10-14 17:57:43

Hey @Namecheap @EasyWP I'm teaching your support the basics of using @elemntor they don't want to resolve a single issue or even look it up before blaming the plugin. Absolutely embarr***ing. Wordpress is really not that hard. https://t.co/H1QsCiSYOp

bog @tekbog

Reported 2021-10-14 17:56:35

Hey @Namecheap @EasyWP I'm teaching your support the basics of using @elemntor they don't want to resolve a single issue or even look it up before blaming the plugin. Absolutely embarr***ing. Wordpress is really not that hard.

Qti.ai @QtiAi

Reported 2021-10-14 14:27:00

UPDATE: This store has been taken down. Thanks to @Namecheap for their swift takedown.

Alesandro Ortiz 🇵🇷🏳️‍🌈 @AlesandroOrtizR

Reported 2021-10-14 12:33:54

Last night Namecheap broke DNSSEC records on customer domains, but they didn't notice for 7 hours despite me being the first to publicly ask about it. Woke up to a *lot* of similar Tweets and this terribly late incident page. https://t.co/jQAgBQEdCI

Matt Bauman @_mbauman

Reported 2021-10-14 10:41:12

@AlesandroOrtizR @KenoFischer @Namecheap It's now officially listed as a temporary issue causing "DNS performance issues": https://t.co/hFWO1kiOeo

@cjd@mastodon.social @cjdelisle

Reported 2021-10-14 05:01:19

Update: Disabled #DNSSEC and now everything is back to normal. Looks like namecheap explained the issue: https://t.co/eeEsQtSZJ2

Alesandro Ortiz 🇵🇷🏳️‍🌈 @AlesandroOrtizR

Reported 2021-10-13 23:57:50

@Namecheap Sure, the domain was aogarantiza[.]com and issue started at 8 PM sharp with Google DNS resolutioj issues. I resolved by toggling DNSSEC off for a few mins, then turning it back on, and clearing Google DNS cache via this form: https://t.co/63O7GKgxFe

Alesandro Ortiz 🇵🇷🏳️‍🌈 @AlesandroOrtizR

Reported 2021-10-13 23:54:02

@KenoFischer @Namecheap Good luck, hope you can resolve soon. I was able to fix mine by toggling DNSSEC off for a few mins, then turning it back on. I only had one domain with NC DNS + DNSSEC enabled. All my other domains have DNS with other providers or didn't have DNSSEC enabled (unused domains).

Keno Fischer @KenoFischer

Reported 2021-10-13 23:48:53

@AlesandroOrtizR @Namecheap They didn't explicitly say that, but said it was an "unforseeable glitch", which I read as much. Turns out all of our other DNSSEC-enabled namecheap domains are also down, so I'm back in the support chat right now...

Alesandro Ortiz 🇵🇷🏳️‍🌈 @AlesandroOrtizR

Reported 2021-10-13 23:45:32

@KenoFischer @Namecheap Ah, so NC confirmed issue was on their end? I thought there was chance issue was due to normal cycle + Google DNS caching incorrect data, since that was only resolver giving me issues. Good to know it was at NC's end.

Keno Fischer @KenoFischer

Reported 2021-10-13 23:27:04

Kinda feeling that @Namecheap isn't taking this seriously. We might have to look into other registrars ... Also we aren't the only ones seeing issues: https://t.co/rF0Vljz3QF

Keno Fischer @KenoFischer

Reported 2021-10-13 23:27:01

@Namecheap support says a "glitch" caused incorrect RRSIG records for DNSSEC enabled domains, fixed by re-generating the records on their end. I requested a full post-mortem, since this is a pretty significant outage, but was told there wouldn't be one.

Alesandro Ortiz 🇵🇷🏳️‍🌈 @AlesandroOrtizR

Reported 2021-10-13 22:08:52

@Namecheap Might be coincidence or possibly related to https://t.co/uoS1ubmG5d -- wonder if it was a Google DNS issue or an issue elsewhere. Unsure how to debug further, but seems resolved for now. It started at 8 PM ET sharp, so seems related to a scheduled change of some sort.

Alesandro Ortiz 🇵🇷🏳️‍🌈 @AlesandroOrtizR

Reported 2021-10-13 22:05:51

@Namecheap Best I can tell, NameCheap cycled the DNSSEC key and Google DNS had the old key cached for some of the responses, which caused DNSSEC failure. I toggled DNSSEC setting in NC and sent a cache flush request to Google DNS (https://t.co/63O7GKgxFe) and that resolved issue.

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