Is Lucky Mobile currently down? Live Status and Outage Reports

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juliet🇧🇷 @juliet_moussa

Reported 2023-01-16 18:22:07

@LuckyMobileCan ****o i am lucky customer .. what is the problem with my sim if i can use it on my old blackberry ( keyone) but when i insert it to my huwaei Y9 i can use all services data, sms.. only i cannot make or receive calls ? Any specific settings to do?

Shaun @twinworld

Reported 2023-01-01 18:39:37

@LuckyMobileCan Even though Bell owns Lucky Mobile, it's sad that they're trying to move users from Lucky over to Bell prepaid services. The promotion seems better than Bell's public prepaid offerings and some Lucky plans. Are they hoping to shut down the Lucky Mobile division? https://t.co/JB89oP5cA3

Vignesh @enterkvk1

Reported 2022-12-07 12:53:49

@CCTS_CPRST @LuckyMobileCan Thanks @CCTS_CPRST . I have submitted a complaint regarding this issue yesterday.

perp-spotter @perp_spotter

Reported 2022-11-22 14:39:13

@LuckyMobileCan I'm sorry but I do not use DM on twitter, I guess you're just going to have to deal with this issue on here because I can't seem to communicate with your online chat and we are coming onto 1.5 hours of trying to sign up for a new account

Tony T @unluckymobile

Reported 2022-11-14 09:33:54

@LuckyMobileCan WTF - I bought $700 in Lucky Mobile (LM) topup cards. LM told me the cards were activated 9 months before I purchased them. LM promised to top up my phone until LM could fix it - then LM deactivated my service. gopublic@cbc.ca @PatForanCTVNews When will LM do the right thing? https://t.co/IEqZRzHseH

Hybrid Party Of Canada @HybridPartyCan

Reported 2022-11-02 16:15:21

@LuckyMobileCan This is a #Canadian problem Lack of accountability of our #services The data is OUT KEEP IGNORING THAT #FACT

Hybrid Party Of Canada @HybridPartyCan

Reported 2022-11-02 15:18:13

@LuckyMobileCan @Bell Can #You read ? 250 295 7333 Fix it or listen to me all day ... I am not hoop jumping

👑Naie N Caesar👑 #QueensRT #MrsRT @NaieCaesarMTL

Reported 2022-10-15 20:15:16

@LuckyMobileCan Just in case that someone tries to deny, here is the ticket and the “sommaire” of the “account” so you can see is true and we return to the store and your people deny to fix or even give ***istance 😡 https://t.co/tofzAp8YCh

Jay @JoMac1322

Reported 2022-10-01 16:42:26

@LuckyMobileCan Don’t sign up with Lucky…. Worst customer service ever…. Paid for my monthly plan on September 22 and have been fighting for the last 4 days to get my data working. Still don’t work and they can’t give me a reason why or fix it…. ABSOLUTELY WORST CARRIER IN CANADA!!!!

D. B. @DB46860439

Reported 2022-09-28 07:21:17

@chriswtburke @xplore_ca @LuckyMobileCan Stuck with data only since last Friday. It sucks not being able to see all the Island's woke leftists completely melting down after even a day with no power.🤣 A few "Climate change did this", "scientists warned us", "make Maritime Electric publicly controlled", "bury all lines".

Chris Burke \\ Find Your Friends @chriswtburke

Reported 2022-09-28 06:31:43

Either @xplore_ca needs to fix my internet or I’m gonna need more data from @LuckyMobileCan having zero comms after a hurricane in 2022 simply doesn’t make sense... fix my dang internet!!!

swerhun @swerhun

Reported 2022-09-20 18:42:14

@LuckyMobileCan are you having an issue with your website? I can't seem to open it from my phone

Jenifer @Jenifer92811861

Reported 2022-09-04 19:51:00

@AnotherAtreyu @LuckyMobileCan I got this same issue but I got mine fixed with ashleytech_54 on instagram he is very legit and reliable go to him he will fix it for you

Latent_Dreamscape @AnotherAtreyu

Reported 2022-09-04 16:01:05

@LuckyMobileCan After being unable to solve my activation issue (telling me to use the retired & unsupported Internet Explorer) I requested tier 2 support, the live chat agent connected me with someone who eventually informed me that I had been connected with Bell Home, not LM.

Luigi Di Lauro @ldilaur

Reported 2022-09-01 20:54:46

@LuckyMobileCan Awful customer center. Your employee was not attentive and listening what my issue was. Eventually, he hung up the phone while I was talking. This is unacceptable for a company like yours

Lucky Mobile repairing @Luckymobilerepa

Reported 2022-08-21 04:10:13

We fix your iPhone 📱 #oppo #MobileLegendsBangBang #MobileGame #MobileGame #luckymobile #iphone #huwai https://t.co/nb4MigT0gy

Lucky Mobile repairing @Luckymobilerepa

Reported 2022-08-21 04:00:04

Broken..? No problem we repair it💯✅#oppo #MobileLegendsBangBang #MobileGame #Mobile #luckymobile #iphone #huwai https://t.co/Ry0qCibOgE

Mr. Pratt @Upson5150

Reported 2022-08-19 15:30:03

@LuckyMobileCan Thank you I called that number and waited for my call back which was pretty quick, thank you. They were unable to remedy my problem though. Isn't there a number I can call to speak to somebody who might be able to help me?

Marshall Lush🇨🇦 @Marshalllush

Reported 2022-08-18 12:20:43

@LuckyMobileCan I am having a bizarre issue with my account that I can't resolve at store level and phone reps keep sending me back to point of sale. Need to have this corrected asap, let me know if I can DM details thank you.

Studio 8502 @Studio8502

Reported 2022-08-12 17:42:21

@LuckyMobileCan are officially jerking me around. I call to move my service to a new SIM. They send me to the Bell store. The Bell store sends me to a kiosk. The kiosk sends me back to the Bell store. I call back and they refuse to fix it. The @CRTCeng should shut them down.

J @jfarmer85

Reported 2022-07-28 23:46:17

@LuckyMobileCan can you help My neighbour Rav; he hasn’t had service for over a week and can’t get in touch with anyone senior enough to resolve the issue.

Tweetivid @tweetivid

Reported 2022-07-24 09:25:10

@LuckyMobileCan my spouse can't activate her new eSIM account this morning (getting an error to call customer service which is also saying you can't activate). Are you experiencing an outage and when will it be resolved?

Micheal Scott @TheMichael2Rule

Reported 2022-07-19 10:25:01

@LuckyMobileCan service down

Jeanine @JscottOnTheRock

Reported 2022-07-15 15:34:58

@Bell_Aliant Does @LuckyMobileCan have any affiliation to @Bell_Aliant ? My phone is down and I’m with Lucky??

Dharmesh Meena @dharmesh894

Reported 2022-07-14 18:56:17

@LuckyMobileCan @Bell_Support It seems like #Bell #Luckymobile is facing a network outage in the Peel Region, Ontario. Incoming calls aren't working!!! https://t.co/4DbOChoAfc

Huy Dang @hdang

Reported 2022-07-09 15:22:13

@AsagiaTech @HaterofNetflix @LuckyMobileCan @chatrmobile Years ago, it was automatic when the details were correct. Now, the details must be correct and you must respond to a text sent to you by your old provider as confirmation. With yesterday's outage, it's easier said than done.

MzLeeLee @xo_kaiz

Reported 2022-07-08 20:44:53

Rogers done messed up Canada 🤣 Canada is shut down! Btw #chatr users, #LuckyMobile (SIM cards at dollarama) offers the same plans as chatr…. How many outages you gonna go through before you switch 🤣

Anya Nicola @FulFigurBeauty

Reported 2022-07-08 10:14:32

Hey @Rogers, FIX UP UNNU SELF. I have work to do. Y’all have me out here making posts from my mama’s phone📱 Shout out to @LuckyMobileCan for holding it down. #RogersOutage https://t.co/XTQlZTFW3L

Mr Red Eye @TrollAc07957316

Reported 2022-07-08 09:22:18

@blackkingkofi @Rogers Lucky Mobile I'm just laughing 😃 I'm at work being able to use mu stuff without an issue. Been 4 years without an outage so yeah check out @LuckyMobileCan

Mike World Wide @MikeWorldWide3

Reported 2022-06-16 23:37:36

@DOJ @SEC @google @FCC @FBI @Bell @NSAGov @Android #luckymobile please extradite all guilty Google persons & charge under RICO if they do nott fix my phone & remove hacks #Lawyers me

Prateek Kumar @TheWiseBear_

Reported 2022-05-13 11:22:33

@LuckyMobileCan I have messaged you the number. Please look into the issue. Thanks.

𝕓𝕣𝕚𝕥𝕥𝕒𝕟𝕪 🐣 @bushhag

Reported 2022-04-06 16:53:58

So @LuckyMobileCan has been overcharging me on my monthly pre-paid plan. I found out when trying to switch providers that I have a $95 credit, and can't switch with a balance on my account. Lucky refuses to issue a refund despite it being an error on their end.

Michael Porter @WhatsNextPorter

Reported 2022-04-04 21:04:00

Hey @LuckyMobileCan - I was helping set someone's account up on your web page today. The address form claimed that a postal code written with a space (e.g. M5W 1E6) is formatted incorrectly (I believe it was rejected as "invalid postal code"). Fix this, please!

Golden Retriever Microwave BF @Toku_Nation

Reported 2022-04-01 00:45:17

After talking to 3 customer service reps they say I had a negative amount on my account due to not paying the march bill for which I had no service @LuckyMobileCan is a pay per month service I have skipped months before with no issue restarting service the next month.

Dennis R Drennan @d_drennan

Reported 2022-03-22 13:52:10

@LuckyMobileCan Seriously, I’ve sent 100’s of messages this far. Just how many more do@you want to not issue my refund as y’all promised

robert alexander @r0to00

Reported 2022-03-15 21:52:32

z0"um so i had a good day at @gianttiger today.. nearly panic'd because the cashier didn't want to scan the upc code on my @LuckyMobileCan $25 stub i like to hold onto.. she took me to the place that it would normally be in but they only had $50 cards.. i'm down to my last $30"

Legend @kyleisasnob

Reported 2022-03-13 12:47:15

@LuckyMobileCan is your website down ?

Spaceman Riles @spaceman_riles

Reported 2022-02-27 08:24:38

@LuckyMobileCan heads up, your maintenance notification is kind of broken. https://t.co/FPriVLWXWM

Mark Goldberg @Mark_Goldberg

Reported 2022-02-23 14:45:16

@JimJohannsson @AlsoKnownAs_AA @OpenMediaOrg @JustinTrudeau @VirginPlus @TELUS @Bell @Rogers @PublicMobile @LuckyMobileCan C'mon Jim. I'd like to see a government subsidy program for Ferraris - at least for a weekend spin. Do you think those prices will come down 25% over 2 years?

Rose Gold (ABRG) @RoseGoldQueen9

Reported 2022-02-02 14:00:42

@CRTCeng @LuckyMobileFR @CTVW5 Yesterday this company took two payments .They won’t refund my money.I’m a single mom of four who just got over covid/has a broken shoulder.This is my grocery money. I’m sick of this #shady company owned by bell with NO customer service line or ☎️ https://t.co/4b1yd78hxc

Preeti @romanamybf

Reported 2022-01-10 14:39:06

@LuckyMobileCan No. I have switched to carrier provider just now. But i need someone to talk to about this issue and how they did all this without even informing me. I only came to know from that automated email. Why is there no policy to safeguard such a issue.

Victoria @Catzrule15

Reported 2021-12-30 13:38:57

@HerbertAWalsh @LuckyMobileCan Hey, sorry about that I had similar issue but all thanks to QUICK_CYBER10 on Instagram you can try and reach out to them as well with them you can recover your stuffs back.

𝐃𝐮𝐟𝐟 𝐌𝐚𝐜𝐃𝐨𝐧𝐚𝐥𝐝 @DuffMacDonald

Reported 2021-12-19 20:16:33

I want to give a huge shout out to my agent, the creatives @LeoBurnett @LeoBurnettTO , Zach/casting @greysonmatthews and @LuckyMobileCan for giving me a voiceover job just before everything shut down. Lost all my work in Dec. 🙏❤️ THANK U. #actorslife #casting

Conny @HfxConny

Reported 2021-12-17 07:23:53

@LuckyMobileCan is there a problem with changing your credit card info on your website?

Sidular! @Sidular

Reported 2021-12-15 09:40:10

@LuckyMobileCan Contest page seems to be down.

Darryl MacLeod @darryl_macleod

Reported 2021-11-24 12:22:25

@Toxic_Flange @LuckyMobileCan Another kicker is that I've already talked to customer support, who sent me to tech support, who then told me I need to contact customer support again because it's an account issue.

Jacob Madigan @Jacob2929

Reported 2021-11-22 20:57:45

@csm709 @LuckyMobileCan Same issue!? They're basically theives. Robbers. Can't give refunds my ***

Jacob Madigan @Jacob2929

Reported 2021-11-22 19:38:03

Wow. You guys have no problem charging my credit card and taking my money. But my new sim card couldn't even be activated. Thanks. Already a very very bad start to your service. @LuckyMobileCan #luckymobile

NoPoint. @NoPointLeft

Reported 2021-11-15 16:55:29

@LuckyMobileCan I was wondering why my data dosent work , also your website is completely completely down . Thanks for the update though . Following.

N @nearnever1

Reported 2021-11-15 16:29:01

@LuckyMobileCan I all your services down in B.C?

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