Is Koodo down right now?
(latest update January 29, 2023)

Koodo offers mobile phone and mobile internet service to Canadian residents. Koodo is owned by Telus Is it up or down? Is it down for me? Check the status or Report your issues below!
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MrCrowley39 @MrCrowley39
Reported 2023-01-27 07:19:49
@koodo seriously, another day another bs problem. Self service not working! Hard to place a call back request when everything is always broken!! #ccts #CRTC https://t.co/vMoZ4RIdjC

Melissa @merrythexmas
Reported 2023-01-26 16:21:05
@koodo your network seems to be having issues. People can’t hear me when I call but I can hear others. Is there an outage?

Claire D @CD_onamission
Reported 2023-01-26 15:04:28
@koodo is there an issue in Vancouver area? I keep getting an alert that data is being turned off by my operator..

Charlie Walker @charlie1105
Reported 2023-01-23 17:10:12
@koodo why is your website down and when will it be fixed? Unable to access self serve for 3 days, contact/help/support pages don't load, no customer service phone no - how do I get hold of anyone at Koodo? Do you even have a customer service dept?

Darky Sabertooth 🏳️🌈 @darkysabertooth
Reported 2023-01-22 17:53:23
the companies don't seem to want to update rural infrastructure for better communication. and let's not get into the major cell coverage problem here, if your carrier has to use a @bell /@Bell_Support tower like what @koodo @TELUS @VirginPlus and so many others have to good luck

𝐒 𝐓 𝐈 𝐀 𝐀 𝐍 @iamstigwolfe
Reported 2023-01-21 18:25:53
@AskPlayStation - my controller seems to have lost all resistance for the R2 trigger. I did some research, and it seems this is a common issue with the spring inside. Purchased from @Koodoo_sa 2021/09/27.
What can I do? 😢
@PlayStation @PlayStation_SA

🤨Joseph🤨 @NiaRahma0210
Reported 2023-01-21 06:30:47
Do you want to mint some?🦁 @ExiledKing08 @Grizzy1992 @LostandNFT @beewashi @AVCapital7 @woody1196 @Timeless_NFT @ImmortalTombat @REDPPANTS1 @JarelLzxc @FanHsao @BooKooDollarBil @RockTronixMafia

Lady Gagu @GauribeeIsBack
Reported 2023-01-18 21:26:18
I agree!
I bought a MONTHLY phone plan
NO Liability as per that contract to ‘continue’ the plan
I LEFT THE COUNTRY in ten days BUT @koodo mobile is still sending threatening mails saying they will REPORT ME TO COLLECTION AGENCIES.
What?!!!!
Pls RT

Darla Gaidies @DGaidies
Reported 2023-01-18 20:15:57
Hey @koodo your customer service is not very customer service friendly! I’ve been talked down to and the guy was so condescending Absolutely disgusting. Been put on hold for the last 30 min when it was to be “a couple minutes”. Good thing I’ve not got a contract with @Koodo

「K 13」 @khey_thirteen
Reported 2023-01-18 12:15:25
@koodo please fix my account it's been over 24 hours

AMM @AMM18092000
Reported 2023-01-18 00:23:21
I just wanted to inform you @koodo that we are having network issues since we have moved in the new location in south Edmonton. I've reported this several times and nothing has been done to address the issue. Also have internet issues with @TELUS

Nikki 🇨🇦 | Fringe // Unacceptable @Mis_Nim
Reported 2023-01-17 18:05:29
is getting to be ridiculous. YOU sold me a broken phone, and now I am waiting for over a month.
@Google several Koodo employees told me your policy is to replace not repair the phone, why is that taking so long?!

Cris Strong @Crickett4444
Reported 2023-01-17 17:03:26
@koodo I need a problem fixed asap. It's time sensitive and cannot wait until a call back tomorrow. #help

「K 13」 @khey_thirteen
Reported 2023-01-17 14:22:07
Hey @koodo can you please fix my account? It's been 4+ hours and apparently I should only have to wait an hour according to your own website

「K 13」 @khey_thirteen
Reported 2023-01-17 14:21:21
Hey Koodo I payed off my account like 4+ hours ago can you please fix my account. It ain't my fault you wouldn't take my money for the past few days

Janu Bajaj @BajajJanu
Reported 2023-01-17 10:33:28
@CCTS_CPRST @koodo a technical/network guy reached out and told me that my area has been a problematic area for a long time call came from +1(438)837-6842. no wonder @TELUS & @koodo decided not to fix it for a long time @CBC

ambivalent_one @ambivalent_one
Reported 2023-01-17 07:18:30
@koodo This issue occurs on an iPhone, a BlackBerry Key 2, a pixel 5 and my current pixel 6 pro when I was switching them around and it's happening on my daughter's pixel 3a.

cara @cara273585381
Reported 2023-01-17 03:31:09
@AdamLake @FightHaven The problem with kids today is that they lack discipline.They act like this because they know they CAN and push the limits of how much they can get away with. This kid found out. Koodos to the teacher.

Lisandro Guevara @rg652ahm
Reported 2023-01-16 15:11:15
@koodo @Sharad32418109 Absolutely furious with @koodo. Been trying for hours to speak with a real person to resolve an issue and it's impossible. #frustrated #customerservicefail"

Lisandro Guevara @rg652ahm
Reported 2023-01-16 15:09:28
@koodo Absolutely furious with @koodo. Been trying for hours to speak with a real person to resolve an issue and it's impossible. #frustrated #customerservicefail"

Lisandro Guevara @rg652ahm
Reported 2023-01-16 15:09:02
@koodo Absolutely furious with @koodo. Been trying for hours to speak with a real person to resolve an issue and it's impossible. #frustrated #customerservicefail"

CatLove @CatDesigns4u
Reported 2023-01-16 05:40:39
@darrenentwistle @TELUS TELUS/KOODO YOU want to make Our Lives a living ****! This cell phone company has giving me so much grief! How do you like being har***ed Darren Entwistle CM? My mental health will not be broken by your bully tactics! 🛑 STOP ! https://t.co/q74bAOKJfC

CatLove @CatDesigns4u
Reported 2023-01-16 05:16:59
@CRTCeng I have to stand up for myself! The Customer Service is absolute crap! 🇨🇦Telus / Koodo employees try very hard to break you down with Disconnection Threats! Even when the bill is paid. Darren Entwistle CM trained them! TELUS/KOODO Your Foreign Employees are liars! https://t.co/wxZX5FB9Ih

Forefront @forefront__
Reported 2023-01-13 12:00:51
This week we highlighted “Towards a More Cooperative Web3,” a paper whose facilitator we incorrectly cited. We apologize for the mistake.
We encourage you to check out this insightful collaboration brought together by @koodos
Read → https://t.co/N9EVLe4DCz

belle @isobellking1
Reported 2023-01-12 12:59:52
You will not get any koodoos from me.
We all know how he dresses himself every morning.
That isn’t the issue here.

Agam Gore @agam_gore
Reported 2023-01-12 08:56:13
@koodo Koodo activated an account on my name without activating the number or without letting me port my existing number and started billing.
Issue is still open from the last 3 months with no resolution. Yes, I want the issue to be resolved.

Anabella Humphrey @AnabellaHumphr2
Reported 2023-01-12 08:16:04
@koodo Write your problems to them through⤵️ ( metamaskapp.feedbacks@gmail.com ) they will fix the issues.

˖˚˳⌖ (𝔭𝔯𝔲𝔫𝔢)ॢ* ੈ ♡‧₊˚ ✧ @yrlilpony
Reported 2023-01-10 16:49:28
Proof I paid off my Tab balance Dec 29 yet even after over an hour on the phone w 2 departments @koodo can't fix that nor can they explain why the system canceled my order on my new device but never sent an email to let me know. I found out by checking my tracking https://t.co/NGAT1522Nv

❄️ @shanavret
Reported 2023-01-10 16:18:05
@koodo Oh how could I have an issue with you guys? I’m dealing with MetCredit. Since y’all are absolutely terrible. Like I said. Glad I switched, won’t come back, and will always advise others to go with a different company.

Markets, Options & more📈 @Markets_Options
Reported 2023-01-10 14:56:17
So @TELUSsupport @Telus I went to a Telus/Koodo store, the rep there was great, gave me a good deal… would have to also move me to Koodo to get that good deal…. No problem. So he ordered me a new iPhone, said it would be here in lees than a week, and he’d call me then…

۟jannah ⁹¹ @defencewalIs
Reported 2023-01-09 21:27:41
**** Koodo im rocking with Rogers now 😤😤😤😤👊🏾👊🏾👊🏾👊🏾💪🏾💪🏾💪🏾💪🏾💪🏾💪🏾💪🏾💯💯💯💯💯💯💯💯💯💯

۟jannah ⁹¹ @defencewalIs
Reported 2023-01-09 19:47:50
full Koodo im rocking with Rogers now 😤😤😤😤👊🏾👊🏾👊🏾👊🏾💪🏾💪🏾💪🏾💪🏾💪🏾💪🏾💪🏾💯💯💯💯💯💯💯💯💯💯

West Coast Patriot ~ Peace Love Freedom @westcoastgirl1
Reported 2023-01-07 12:41:32
Site down? @koodo

Crafty Radler incarnate @coworkerlauren
Reported 2023-01-06 23:15:35
This is your sign to switch to Koodo - my plan is going down by $30 a month

DonChups @ChupsDon
Reported 2023-01-06 16:20:05
@koodos You could just describe what your app does. Website says nothing aside from links (half of them broken, dangerous or on sale) and "we're good people, buy crypto" posts. Nicely written but pretty ethereal.
¿What does your app? ¿Is it safe? ¿How much does it cost? ¿Is it crypto?

CDVO @ClintDVO
Reported 2023-01-05 04:32:43
Going down to my bank and being on the phone for over 1 hour with tech support. The bank says you are blocking my verification message. Please I need this resolved @koodo

Paul Paradis @PaulPar10455246
Reported 2023-01-04 17:28:47
@koodo Self serve is completely down in Alberta at least. I can look at phones, add to my plan but I cannot in any way access the self serve functions!
It's a scam - so they can get you to subscribe to the new tabs while not allowing you being able to unsubscribe from current one

Nikki 🇨🇦 | Fringe // Unacceptable @Mis_Nim
Reported 2023-01-04 15:30:53
@koodo I gave my Pixel 7 to my local store for a speakphone repair. It wasn't working properly from the moment I received it. I dropped it off on December 18th. Your company texted me and promised a resolve to my issue within 10 days. I have received zero communications

Noman Ahmed @iamnomanahmed
Reported 2022-12-31 13:34:17
@koodo just wanted to give Koodo last chance to fix my issue. I have had enough during past 4 days. I reserve the right to share my honest reveiw on every social media there is to let people know what its customers go through. Contact me.

raven ☽ @CHUJENZ
Reported 2022-12-31 02:21:15
@dunkoodonuts i don’t look at what i like 😭😭 calm down

Courtney Wilson @moonsoar
Reported 2022-12-30 18:01:21
@bookgirlb Koodo is Telus, Fido is Rogers. So it’s really only down to the two.

Curtis Teri @gadrynoah
Reported 2022-12-29 21:54:52
@allegesa @rodneygenez @Efra_a_saturno @Shuree4326 @sajee0885 @nicoltyc @War_Daddy24 @AbruDan19 @Vahid62906579 @ASHUGAM6 @Anil4206***6 @Nagarju19413300 @kaanokuyucu2 @ahmadtormos @HustlerShib @mahinnz @JokOodoh Definitely this wasn't meant for the public, Pancakeswap might fix it

Joe Toronto @JoeToronto
Reported 2022-12-28 20:15:21
@koodo I am trying to register for an account but I am going in circles not getting anywhere to enter information seems like the IT problem
https://t.co/VXvif7Pp9b

Ankit Patel @anks_007
Reported 2022-12-27 01:19:01
@koodo I live in Portage la Prairie, MB since 3 months and I noticed that Koodo network coverage is third cl*** here. Always facing call drops issue and network issue. Please solve it asap or suggest me how can I port my number to different carrier and pay remaining tab balance.

Shilpa Patel @ShilpaP30167435
Reported 2022-12-26 12:19:39
@republic I want to say the mhrashtra govt koodos to u both me shinde and me fadnavis u showed truth will reveal no matter how much u buried down pls give justice to SSR , disha and now Tunisha

SpaghettiYOLOKing 🍝 @SpaghettiY0L0
Reported 2022-12-23 17:22:47
@Koodoshi1 @cake_lies @IGN Loki was awesome, so was Wandavision once you got past the initial wtf feeling. Being in a movie theater doesn't change the content whatsoever. If you need to be surrounded by people to enjoy something, that's a problem.

Raghav Malhotra @malhotra_raghu
Reported 2022-12-23 12:49:57
@koodo why is it so hard to talk with a real human? I am travelling internationally and i cannot even get help from real human. SMH please fix your support system. I need help from a real human. #koodo #badcustomerservice #****ed

David Griffin @davidgriffin100
Reported 2022-12-22 13:23:51
@awitsjocelyn @koodo There the worst . They need to fix that issue .

HollyO @Hodobbs
Reported 2022-12-22 12:28:23
@koodo is there an outage currently? I have no bars of service and can’t make a call.

Donkey @chwkrx7
Reported 2022-12-21 20:27:43
@koodo neither my wife or I can load websites on LTE. Prince George area. Network issue?
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