Is Koodo currently down? Live Status and Outage Reports

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Gabrielle Sullivan @Gabriel78014502

Reported 2022-10-01 10:00:23

@koodo The only place I can buy minutes is Walmart Truro , NS and they say your system is down, and I don't pay for more minutes til October 2 and I have lost service on the 30th of Sept. Called Saturday October I and I still can't Buy minutes. Don't have Visa, BMO cards are MC

Kim Anderson🇨🇦 @KimAnde64895513

Reported 2022-10-01 08:42:03

@givepeazachance @AnnJuurinen @koodo We need to have our critical infrastructure underground like Germany has had for decades Lines can't get ****n down if there not there

Greg R @gregrob001

Reported 2022-10-01 05:55:55

@koodo Yeah I know that, I've seen this account reply with that exact same copy and pasted statement over and over. Again, not addressing the real issue here. Other companies are providing a flat 50gb added to affected customers accounts. Why is koodo not doing the same?

˖˚˳⌖ (𝔥𝔞𝔲𝔫𝔱𝔢𝔡 𝔭𝔯𝔲𝔫𝔢)ॢ* ੈ ♡‧₊ ˚ @yrlilpony

Reported 2022-09-30 15:06:03

@awitsjocelyn @koodo fix this plz

Trish ♕ @NFT_ish

Reported 2022-09-30 11:51:50

. @MuseByMonday, is an incredible musician but he’s also an onion of layers. This is Cultura, his wildly successful festival in Charleston that was sadly shut down in its 2nd year because of the plague. One more reason @KoodosXYZ is where it’s at. cc @BlackDave https://t.co/sbSnf4nCMY

🤛StreetBikingMan🤜 @streetbikingman

Reported 2022-09-29 14:14:36

@BigGulpOBourbon @Hatsuu95 @OfTowering @shackle_ton There's another issue, let's say i terminate my contract with Bell and get a new contract (& number) at Koodo. Bell will give my old number to a new customer. So theoretically if i get a ban on the Bell number. The new owner of that number won't be able to sign-in for the game.

Eve the Sandwich Pope.epub 🥪 @SandwichPope

Reported 2022-09-29 11:06:03

@Jagged_Jade So, from a reception/technical point of view Bell/Virgin and Telus/Koodo use the same towers? The coverage should be similar. And yeah when we were in Drum****er this summer, the coverage in a few places seemed spotty but maybe that's a Pocophone problem and not a Telus thing.

Mx. Jade Scott @Jagged_Jade

Reported 2022-09-29 11:03:55

So I have officially cancelled my plan with Bell and moved to Koodo to save $50 per month. Them and Virgin had very similar plans but ultimately it came down to rural reviews. I hope this was a good choice! My bars still show low but maybe it's this crap P30 phone 😅

Bernice Hillier @BerniceCBC

Reported 2022-09-29 10:04:09

A shout-out to the staff at @koodo in Corner Brook, Newfoundland, & to the two representatives on the phone who super quickly dealt with the issue I was having. We had a call back from the support line before we’d left the kiosk. Fantastic, swift service today. https://t.co/577u5RmTVH

SanazSmm @SanazSmm

Reported 2022-09-28 17:14:11

@koodo Bravo @koodo @VirginPlusCare Does @VirginPlus waive the long distance fees like other carrier provider and it’s all other rivals? We are not able to speak with our families as they are all restricted by government, the government has shut down the internet pls support us! https://t.co/ZW0uLoG7dr

SanazSmm @SanazSmm

Reported 2022-09-28 17:13:03

@koodo @VirginPlusCare Does @VirginPlus waive the long distance fees like other carrier provider and it’s all other rivals? We are not able to speak with our families as they are all restricted by government, the government has shut down the internet pls support us!#MahsaAmini https://t.co/6RCUeg1mH4

SanazSmm @SanazSmm

Reported 2022-09-28 17:12:37

@koodo @VirginPlusCare Does @VirginPlus waive the long distance fees like other carrier provider and it’s all other rivals? We are not able to speak with our families as they are all restricted by government, the government has shut down the internet pls support us!#MahsaAmini https://t.co/iN03B8Oi2V

Zhino @ImmunoZhino

Reported 2022-09-28 16:46:27

@Bell As you should know by now, Islamic Regime has shut down the internet resulting in thousands of Iranian-Canadians loosing connections with their loved ones. @Rogers @Fidomobile @TELUS @koodo have waived their long-distance fee. How about you do the same to support Iranians?

Monique Cole @myc155

Reported 2022-09-28 14:41:09

@koodo My mother’s data was turned off when she reached 100%. She cannot turn it back on. She had no phone or internet because of the storm she used her cell phone because she was told that there would be no overages. This is an issue how does she get it turned back on?

Maryam tgh @tgh_maryam

Reported 2022-09-28 12:58:33

@koodo Hi Koodo, I called your customer service, and they told me that the waving charges for calling to Iran do not support the prepaid plan of Koodo. It is so frustrating. Would you please consider this issue and include all your plans for this waving ? #MahsaAmini

Farshad Tehranchi @fredtehranchi

Reported 2022-09-28 12:38:52

@Fidomobile You could have done what #telus and #koodo have done by making the calls and texts free to #iran at this point of time. you lost many people's trust by Internet outage few months ago and it could be a tiny step to make that up!

Gavin Hall @HallofGavin

Reported 2022-09-28 12:11:02

@stu_neatby I'm in West Royalty/ Winsloe. I know others who have Telus/ Koodo (same 💩, different pile) who've had good coverage. Guess it probably boils down to the angle of the sun, the wind speed velocity of an African Swallow and/ or the tidal schedule.

Cassandra @ArcadiaDelanoir

Reported 2022-09-28 11:01:50

@koodo Since yesterday, I've been getting this message every 2 mins, "No Mobile Data Service: Temporarily turned off by your operator for SIM 1". I'm in Calgary, Alberta. Is there an outage?

Cassandra @ArcadiaDelanoir

Reported 2022-09-28 10:51:35

@koodosince Since yesterday, I've been getting this message every 2 mins, "No Mobile Data Service: Temporarily turned off by your operator for SIM 1". I'm in Calgary, Alberta. Is there an outage?

شهره یِ شهر @Neptune6364

Reported 2022-09-28 09:46:54

@Fidomobile Hi Fido, due to political issues in Iran the governmnet has shot down the internet & we can't communicate with our loved ones in any shape or form. Telus & Koodo are offering free internatial calls to their custumers who need to call Iran. Could you plz do the same? #Mahsa_Amini

Rasoul Mirzaei @rasoul_mirzaei

Reported 2022-09-28 01:33:32

Now it's the time for @SaskTel, @Rogers, @Bell and other mobile carriers in Canada to take an action to support the people of Iran who their internet now is shut down due to protests after death of #MahsaAmini by Islamic police. Like what @TELUS and @koodo did.

Maryam tgh @tgh_maryam

Reported 2022-09-27 22:04:57

@koodo Hi Koodo, I just called your customer service and they told me that the waving does not cover the prepaid plan. I was really disappointed to hear that. I have a prepaid plan, would you please consider this issue and include the waving for all of your plans? #Mahsa_Amini #OpIran

day dokhtar @outlander75

Reported 2022-09-27 20:57:13

@FidoSolutions @jayshah3828 Hi Fido, I am pretty sure by now you have heared the news about Iran . The internet has shut down and we are worried about our loved ones. Koodo and Telus made the phone calls free of charge for Iranian. We , as Fido client expect you to do the same thing.

Graeme - ‘22 CHAMPS🏆 @dorito_fingers

Reported 2022-09-27 20:32:21

@koodo my order was canceled mid-September and my tab balance is at $0. I just received my bill and there’s a tab charge. Can you please fix this?

David Williams @DavidWilliamsCB

Reported 2022-09-27 17:43:42

@koodo Its not a good look when Bell is offering 50gb free to its customes affected by the hurricane but koodo is making it difficult by making people add on packages and get it covered in another 2 bills down the road. It adds confusion and stress to people already having a hard time.

Farzan @Farzan738823678

Reported 2022-09-26 22:38:03

@TELUS @TELUSsupport @koodo again the in app purchase charge started happening with Koodo plans. Seems like Telus company has a severe security issue because of what this happens every year. This time my number is the victim.

Patricia Bourque @TrishaBourque

Reported 2022-09-26 19:02:53

I'm happy cellular Co's offer "free" data to support people thru these times, but seriously. We get credit down the road sometime, AND we're still forced to pay for more data if we max out. Thanks @koodo @TELUS Not worth being a good customer.

Cobrajw1 @Cobrajw1

Reported 2022-09-26 18:41:16

My name is Josh I have a problem the phone that i had stopped working 4 months ago and I talked with koodo many times that I need a replacement phone. They said I have to pay my koodo tab off in order to get a new phone it's been 4 months I can't go another 5 months

shit scientist @Dwhylehn

Reported 2022-09-26 18:37:54

Were we bullying tourists??? Damn this slow data @koodo fix your **** please and thank you

Wanda Costigan @CostiganWanda

Reported 2022-09-26 13:13:32

@GKennedy53 @koodo Totally agree! Kick a good paying customer down when emergencies hit.

don bowman @DonWaterloo

Reported 2022-09-26 13:09:03

@koodo your SSL certificate is broken... your emails say to visit https://t.co/5by2whQXsk, but the SAN is only https://t.co/mKvHU6suEp https://t.co/fFYsR2ldcq https://t.co/us3BzcCEKF https://t.co/hY5wkMgr9S https://t.co/x9x6uWduRU https://t.co/YOwQFlsbvR https://t.co/bsuq0yvUAV

davis :) @ay0nix

Reported 2022-09-26 13:07:53

@raisinbraaaaan FIX MY DAMN POWER KOODO IS COMING FOR MY THROAT

Josh Lewis @ByJoshLewis

Reported 2022-09-25 12:11:30

@deanofnothing Also with koodo, data has been down more often than not

Ya Knows B'y @yaknowsby

Reported 2022-09-24 18:57:20

@nicolek1989 @TELUS Telus/Koodoo has been down since early this morning. My sister says she could not make/receive calls.

Commissioner Miner @fanCRTCProfling

Reported 2022-09-24 18:24:03

@tbpHFX @koodo TY, I guess it is a bit all over the place. Appreciate the reply, ty. People just outside Halifax on koodo seem to have good service, people in Halifax seem to have bad service. Guess it comes down to the tower u connect to?

Alana @adlipton

Reported 2022-09-24 18:05:21

I thought @koodo was better than the others after 4 years problem free….I was wrong. Same lack of customer service as the others. Seriously, who is the best provider in Canada?

goth @not2muchsaid

Reported 2022-09-24 16:34:47

@koodo honestly to have us need to connect via a virtual ***istant - your overloaded or down network - during a province wide power outage was awful. the gatekeeping and abuse and disservices i’ve starts there. @TELUSsupport @TELUS @koodo i’m canceling asap you let me down during this.

goth @not2muchsaid

Reported 2022-09-24 16:32:24

@richyhlfc @koodo lol i am asap bc their network was literally down all night so anxious just thinking about it rn tbh

alyshia “f u tim hou” scott @ThatReesh

Reported 2022-09-24 16:22:12

If/ when I get/ send messages is totally at the will of the Gods. I’m getting Teams messages (when my data was off for the app). Tweets are sending after 8 hours. Can’t check the outage map online. @koodo why do I pay for data that doesn’t work when I need it most?

goth @not2muchsaid

Reported 2022-09-24 14:22:34

@SLoverin @haligonia @EastlinkSupport @Eastlink @TELUS @TELUSsupport @Rogers @BellAliant @Bell @CBCNS @CTVAtlantic @globalhalifax @CityNewsHFX @koodo they’re data and network are down… like thanks for nothing i guess.

goth @not2muchsaid

Reported 2022-09-24 14:21:20

our network is down in the middle of a power outage in the middle of an emergency hurricane is exactly why i’m done with @koodo i could t even use data to load google. This is unacceptable. Gatekeeping using your “virtual ***istant” in a power outage is insane #koodo

goth @not2muchsaid

Reported 2022-09-24 14:19:13

****ing @koodoo with their mobile network down the same day canada has a historic fucjung hurricane… thanks for continuing your mediocrity

Melanie R.E. Wildman 🇨🇦🇺🇦 @melaniepeppin

Reported 2022-09-24 12:04:34

@RogersHelps Wow. Free data for a service that’s down & I can’t use. 🙄 Meanwhile @eastlink @koodo @bellaliant @virgin are working. There should be public hearings into your failure to provide essential services.

SNAFU @Maureen_PEI

Reported 2022-09-24 11:54:24

@koodo My service is finally working after hours of outage, so this is good news.

Melanie R.E. Wildman 🇨🇦🇺🇦 @melaniepeppin

Reported 2022-09-24 11:25:19

@ReporterTeresa @koodo Virgin is giving 50GB of free data. I’m using a friend’s hotspot on Eastlink. @Rogers ? Nothing & their network is down. I’ve been with Rogers for personal and business for 17 years. I’m done. Parliament should be looking to their con’t failure to protect emergency services.

Jennifer Garrison @DrJenGar

Reported 2022-09-24 11:01:21

And after two more days of discussion with @koodo, they are doubling down on this bad policy. https://t.co/okHo2xmtln

Steven Janes @StevenJanes14

Reported 2022-09-24 09:41:36

@koodo Why am I not unable to dial a landline? When will this be fixed? Why haven't you notified people about the problem?

Olivand Fern @SBirchwood1223

Reported 2022-09-24 09:16:46

@koodo my roomies don't have mobile data after Fiona. Outage ETA?

Chris Murray 🇨🇦 @RebelHistory

Reported 2022-09-23 10:24:37

@koodo Check Erin Ontario community FB group and subreddit = multiple people from my community including myself have been complaining since the summer and have all been told you're "aware of the problem and working on it" - it's been months!

Ally Ottenbreit @Prairielily22

Reported 2022-09-22 23:17:54

@moxiedoxey @beau_ottenbreit @TaylorAdvocate Oh, trust me, I've looked into those. I actually asked at 3 phone companies--Sasktel, Koodo and Telus--about cost of a phone plan if I was to get a Nokia 225 (a basic phone) and the cost for a plan is ridiculous--way more than what I'd pay going with one of their $0 down phones.

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