Is HughesNet down right now?
(latest update October 07, 2022)
HughesNet (formerly DirecPC and Direcway) provides satellite Internet service for consumers and small businesses. Is it up or down? Is it down for me? Check the status or Report your issues below!
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hughesnetemployee20484 @hughesnetemplo1
Reported 2022-10-04 19:52:55
Of anyone for the love of god has Hughesnets and sees this, please down load the FCC speed test and start logging your speeds. If you aren’t tech savvy, find someone who is to help. Don’t let HN walk all over you and demand what you pay for!
hughesnetemployee20484 @hughesnetemplo1
Reported 2022-10-04 19:50:18
But secondly, it took two months for them to admit there was a problem.. how many other people are effected there don’t know? How many others are being lied to and are being swindled by Hughesnet to pay out more money??
Sean @THESeanBell
Reported 2022-10-04 13:19:37
@cjgofs @cherball1890 @elonmusk @SawyerMerritt For comparison my parents house has hughesnet and they pay probably $120 a month for 20gb with a max download speed of maybe 5-10mbps and it reduces down to like 300kbps after 20gb of data usage, so anything is better at that point.
Sully @pwME_Sully
Reported 2022-10-04 02:37:47
@starman8888 @theedge0x @PhilippeLarche1 @abstractedaway @IAPonomarenko So that’s the problem price/quality. That’s always been the trouble with the industry. HughesNet was great when it first started, too. It didn’t last long.
hughesnetemployee20484 @hughesnetemplo1
Reported 2022-10-02 15:01:39
@robTlibra @HughesNet Say it’s better but still slow and not functional. HN will do anything to make you agree the problem is that you need more tokens, too many devices, weather. Never agree and double down. Even with that. You’ll likely need to scream and swear to be taken seriously or to a manager
hughesnetemployee20484 @hughesnetemplo1
Reported 2022-10-02 14:59:28
@robTlibra @HughesNet The mistake I made was that I thought it was only slow when I had no tokens and They were throttling me harder than usual. If you do a speed test, with data. And you get under 25mbs, it’s a problem. Say it’s a problem and don’t agree with HN when they said is it better/fixed
hughesnetemployee20484 @hughesnetemplo1
Reported 2022-10-02 14:56:17
@robTlibra @HughesNet That’s what I did. Turned out it was a beam problem. They KEY is to say it’s slow and under performing no matter what (the truth) even when they put data in it will become better but still way it’s slow. https://t.co/NXAF3N9dkW
hughesnetemployee20484 @hughesnetemplo1
Reported 2022-10-02 14:52:53
@robTlibra @HughesNet Worst case scenario they keep telling you everything is fine and it’s your fault it’s slow, but you get a free token. Best case scenario after a couple months they’ll get fed up, do a real test by level 4 technician and realize there’s been a problem all along
hughesnetemployee20484 @hughesnetemplo1
Reported 2022-10-01 15:49:52
@USMCxPatriot @HughesNet @bbb_us Darn right! I had to call every day for two months saying there was a problem and they kept lying, pressuring me and doing every trick in the book to make me buy tokens. Dirty *******s
hughesnetemployee20484 @hughesnetemplo1
Reported 2022-09-30 12:55:05
@CryptoNuggz1 @HughesNet I have had The same issue. It took two months of calling every day to find out it’s a beam issue on their end. Cal Corp and stand your ground l
Bravo6 @53LunaticFringe
Reported 2022-09-29 23:00:55
@HughesNet Fix your f**king internet a**holes. You suck....
CurtisiTech - WVTech @curtisnetworks
Reported 2022-09-27 17:53:21
@RFWaves101 @holman1124 No excuse. There’s a T-Mobile site down in Gilmer County WV that pulls 300 down and 80 up over microwave. N71 15MHz, B2 10MHx and B66 10MHz gets you that. It’s an area where HughesNet is the only option. And it’s T-Mobile or nothing there.
Tim @tim_wdev
Reported 2022-09-26 19:44:08
@mondiani @ESGhound @littlebluena Not for the US HughesNet/Viasat customers. The Ookla data says ~23Mbps for Hughes/Viasat. They crash to 1-3Mbps after the data cap. Target market is existing satellite internet and those below 25/3 speed.
Jennifer Endsley Bair @BairJen
Reported 2022-09-23 12:49:05
@HughesNet we are having performance issues hear in the panhandle of Florida. Slow speeds. Please fix this. This has been a issue for 4 days now.Thank you.
John Lynch @johndlynch839
Reported 2022-09-22 18:08:32
@BretBaier, @PeterDoocy ,@ChadPergrem : Iranian Mullahs have shut down the internet over [green] protestors . Is there anything like @Hughesnet ?
Jacqueline O Moleski @JackieOMoleski
Reported 2022-09-22 12:14:53
@NotherRainyDay @MikefromCanada3 See my note - It's likely your Internet (I have HughesNet satellite Internet). Try waiting - if still no response, scroll down your list then back up.
hughesnetemployee20484 @hughesnetemplo1
Reported 2022-09-21 20:09:21
@HotConductor @datarade @HughesNet I had a bean problem and it took them two months of me every day to have someone acknowledge there was a problem to begin with. I got lied to, takes down to, gas lighted..
The end result was them just wanting more money
hughesnetemployee20484 @hughesnetemplo1
Reported 2022-09-21 20:07:59
@HotConductor @datarade @HughesNet To have 400gb of data on Hughesnet, you’ll be spending over $1000 a month.
The worst part about Hughesnet isn’t the service itself, which is down right pitiful in 2022, but the customer service that is somehow even worse than the service itself.
They lie and are fraudulent
hughesnetemployee20484 @hughesnetemplo1
Reported 2022-09-21 09:51:39
@sooner_okie88 @HughesNet The only way it got better is when I called everyday for two months and then snapped and started screaming.. then my problem was solved
Jamie Garrett (Bryce) @thundertime88
Reported 2022-09-20 09:18:17
@LMussatti @theispinfo @elonmusk https://t.co/XeHTJwG4Qz Hughesnet launched a low latency hybrid satellite option not sure where it's all avaliable yet, But you could call and see. The low latency part on applications would make it hand's down better than viasat.
jynxjynx @jynxjynxed
Reported 2022-09-20 08:33:30
@mrswilson486 @HughesNet I had an issue for two months and I snapped one day and started screaming and swearing. Suddenly I was taken seriously and behold. I was right, something was wrong on their end. I get a free token everyday till they fix it now. I get my own private number to call too.
𝐏𝐢𝐭𝐬𝐨𝐯 𝐃𝐚𝐫𝐪𝐞𝐧𝐞𝐬𝐬 🦇 @TheDarqeness
Reported 2022-09-18 14:14:24
@HughesNet Neighbor's system has been down since yesterday with a gateway error. It came back up for a while early morning but went down again. And ZERO explanation from Hughes. He is not a happy camper.
hughesnetemployee20484 @hughesnetemplo1
Reported 2022-09-18 09:44:49
After this he proceeded to tell me that 0mbs speeds are normal and that’s that.
Example 5:
I had a Hughesnet argue with me that my speeds in FAP are not under their service and therefore aren’t under their responsibility to fix it…
hughesnetemployee20484 @hughesnetemplo1
Reported 2022-09-18 09:44:24
Me: *standing outside*
‘It’s blue skies and not a cloud’
Hughesnet: well, the weather app says there’s clouds so that’s the problem
Me: who do you think is more accurate, an app or the person standing outside? Plus I’ve had this issue for weeks, it can’t be the weather
HN:..
jynxjynx @jynxjynxed
Reported 2022-09-17 00:09:11
@telecompetitor It took me calling every day for two months for Hughesnet to admit there was a problem on their end.. and they said ‘sorry we don’t know when it will be fixed’. Lower latency means nothing when this company is operating like a scam https://t.co/kfIuzaGvJI
Ian Littman 🇺🇦 @iansltx
Reported 2022-09-16 12:57:47
@thundertime88 @thebauminator @HughesNet @Light_Reading Thing is, no-cell coverage is way down on the list of Dish's problems, and their problem is smaller than T-Mobile's because connectivity drops off only after you can't get a signal from Dish, AT&T, or T-Mobile. There's way lower-hanging fruit :)
jynxjynx @jynxjynxed
Reported 2022-09-16 12:13:05
@Francp @HughesNet I feel you. Called almost everyday for two months to fix my problems. Lied to constantly, wild goose chases. They finally tell me it’s a problem on their end with no eta on fixing it https://t.co/ATZbI82Eqh
jynxjynx @jynxjynxed
Reported 2022-09-16 12:04:56
@LRbroadband My internet speeds for 2 months. Hughesnet says this is normal and won’t fix anything. https://t.co/qZ50azRr0I
Jamie Garrett (Bryce) @thundertime88
Reported 2022-09-16 11:42:50
@iansltx @thebauminator @HughesNet @Light_Reading And do the low latency cellular in NA and stretch it to other countries if they can get good mvno agreements. Helps satellite capacity with using cellular 20-40percent of the time making satellite life span longer also bring cost down since need to launch rapidly goes down 2/2
Jamie Garrett (Bryce) @thundertime88
Reported 2022-09-16 11:28:19
@iansltx @thebauminator @HughesNet @Light_Reading So satellite dual hybrid with cellular comes in the satellites can push fast speeds even the future one coming in the next year. Having the smart system in play with hybrid will help dish keep mvno cost down and also keep dish wireless from being super overloaded in areas. 3/?
🅰️rthursOM @Arthursoldman
Reported 2022-09-15 20:41:16
@OrbitalApogee @kd_burner00 @JamannerManner @TMF***ociates @AlanGottlieb2 Oh ya. You sound like you work in the satellite industry. I’m not scared. This isn’t WSB. We held down to 4.50$ we will hold down to .25$ I’ll just keep adding. Elon is scared, GSAT is scared, Hughesnet is scared, Lynk is scared. You’re scared! $ASTS #Spacemob #yourealoser
Bear Arbogast @ArbogastBear
Reported 2022-09-13 19:18:24
@Hughesnet do you think you could possibly fix your speed's so you get what you pay for , where's my 25mbps? It's early termination fee for you not providing what you say you do . Sounds like breach of contract lawsuit, bad tv coverage to me
Mitch @VermonsterWx
Reported 2022-09-12 20:32:16
No they aren't and no it isn't! 25/3 Mbps down/up (if you get that from HughesNet) is *NOT* high speed Internet. HughesNet is a scam and so is Consolidated Communications. Can't wait for @DVFiber to get here... https://t.co/nHiXe3PQTh
Mitch @VermonsterWx
Reported 2022-09-12 20:31:00
No they aren't and no it isn't! 25/3 Mbps up/down (if you get that from HughesNet) is NOT high speed Internet. HughesNet is a scam and so is Consolidated Communications. Can't wait for @DVFiber to get here... https://t.co/Tra5D7qEEj
😎💣 𝐙𝐚𝔠ⓗ卂я𝐘 αᵐ𝓪𝔯ⓨ𝔩ˡ𝓲𝕤 ♔💣 @ZacharyAmaryll1
Reported 2022-09-08 11:34:04
@ElleOnFire1 dude called pretending to be the local phone co, wanted to troubleshoot my internet router. the problem, is that my router is not through the fone co, its throug hughesnet. i'm not a customer of the fone co, and you can't get their internet up here anyway [more]
francoviello @Francp
Reported 2022-09-07 11:31:28
@HughesNet how can you run a business like this? I am totally unsatisfied and ****ed that after all this time doing what you told us to do to fix the problem and nothing changes. Then you give me a discount for cancellation when it should be nothing considering the aggravation.
francoviello @Francp
Reported 2022-09-07 11:29:41
@HughesNet I have just spent another hour on the phone with you people. This is the 4th phone call where I have spent over an hour each time to correct an unending problem. Then you have the nerve to charge a cancellation fee when the service never worked properly.
assassinDuelist @assassinDuelist
Reported 2022-09-05 16:33:36
@emigorawr Yup, Hughesnet is the same. They have a monopoly, so therefore, they don't need to fix a damn thing, and they don't.
Sprinkle @Bunnyfootato
Reported 2022-09-05 10:52:46
@HughesNet y'all suck.
If you live in a rural area, never ever get hughesnet. Just get unlimited mobile data on your phone. Getting a second mobile data plan costs less than HNs garbage service.
I get a maximum of 5mbps down on my wifi. I have never seen or experienced higher.
corn cob @Undead_Weiner
Reported 2022-09-03 13:31:11
I did it. I finally broke down and bought @elonmusk StarLink💫. Spent 6 hours trying to update a video game and used my entire monthly data allowance from @HughesNet in that time. Can’t live like this, hopefully the space man will allow me to connect with the rest of the world.
USMCxPatriot @USMCxPatriot
Reported 2022-09-01 17:57:21
The @ATT cell signal is absolute garbage in Jackson, #michigan 4G/5G my ***, it’s like the old school dial up speeds. Ever since the plandemic, cell service and WiFi have been horrible. @HughesNet increased the cap from 50gb to 75gb but slowed down their speeds.
Chris Mayoros @ChrisMayoros
Reported 2022-08-31 19:05:45
@AskHughes @HughesNet can you fix your trash internet? At this point I might be better off taking the modem out back and shooting it. It would be about as useful. https://t.co/a9gatjkrI1
Anthony Twomey @twomes24
Reported 2022-08-29 20:37:32
@HughesNet i am going to bring you down.
JJ_CMA/DCP2022 () @JJ_CMA_DCP_2022
Reported 2022-08-29 13:03:01
Hey, @martinavila Take it down. (Truth Social) Enough is enough. You too, @Xfinity @Verizon @HughesNet @ViasatInc @EarthLink @RCNconnects @dish @DIRECTV (ALL WASHINGTON, DC INTERNET PROVIDERS!!!) TAKE TRUTH SOCIAL DOWN!!!!!!!!
Maeve 🌻💙 @rivetskwrrl
Reported 2022-08-29 10:56:14
The only problem with moving from urban to semi-rural is **** internet (Hughesnet) and having no timeframe when anything remotely usable will become available to the area. Makes WFH so much fun /sarcasm.
Radfemzgz @radfemzgz
Reported 2022-08-29 10:52:01
Hey @HughesNet my internet slowed down so much today that I can't even load my Gmail page (let alone work remotely). Last week I was told I had reached my data limit, so I bought an extra $75 token, which helped for a couple days. But now apparently I ran out again? Unacceptable
Mark @NAVYCPO_RET
Reported 2022-08-28 16:32:26
Sitting through another outage from @optimum.
This is getting old, fast.
@HughesNet is looking pretty good
Lori @jlkkdk
Reported 2022-08-27 05:51:02
@OGmanofmanyhats @HughesNet @4H Omg if they shut down that would be great but they won’t. They are too busy lying and stealing from customers. That is the only way they are still@in business they steal@from@customers
Real Marauder @RealMarauder
Reported 2022-08-25 00:39:09
@grzzl_ @BrendanCarrFCC Problem is Dish is whining about the 12ghz band for cellular tech when cellular tech doesn't use 12ghz at all. It's an anticompetitive measure to make sure Starlink can't compete against dish subsid hughesnet
Tony Corleone @TheeTCorleone
Reported 2022-08-23 20:43:23
@ethanwi1996 @jonlahoda @Sciencenature14 Lol this man said Hughesnet…we talking about internet bro not satellite dial up bogged down with data caps and 5mbps of speed. It’s getting later bro go night night
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