Is Hotels.com currently down? Live Status and Outage Reports

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👑Yoshi Vega (CJ)👑 @KingYosh_2

Reported 2022-09-27 18:07:29

@hotelscomhelp y’all need to fix this update y’all did on the app it’s horrible can’t. I can’t access my reward night anymore. Y’all gotta do better

HG @persephoneFane

Reported 2022-09-27 04:57:13

@hotelsdotcom avoid , scammers .. we got filthy room with broken furniture , then they dont refund you , avoid

Richard Kingham @RichardKingham8

Reported 2022-09-26 08:49:22

@hotelsdotcom what a joke https://t.co/Oz1MJtYMUA are. No action on a serious issue but continually asking to DM to keep it private.

Michael Hawkins @masjr214

Reported 2022-09-25 20:43:40

@Brad_Plothow @hotelsdotcom I'm sorry for your issue. I've noticed that cs has become horrible. I'm still waiting for a pizza I ordered from domino's a few months ago. I complained & never received an apology or my order. I blame the lack of competition. They just don't care anymore about market share.

Volsiz News @Volsiz_news

Reported 2022-09-25 19:48:30

Is https://t.co/OeUt4hJU9d down 9/25/2022. Why https://t.co/OeUt4hJU9d is not working today? Whats up with https://t.co/OeUt4hJU9d now? #Hotels.com #Hotels.comDown https://t.co/rfmQ1ZpXhh

Montiel @EdgarMontielG

Reported 2022-09-25 19:48:27

@hotelscomhelp is your webpage down? I can't find any available hotels for Mexico City Oct 1 - Oct 2, 2022.

Liz C @cliz30770a

Reported 2022-09-25 13:06:55

See the text in green? Broken trust, meaningless ***urance. Entities that do not keep their word. Either that or they need to take to task the staff responsible for abusing privileged knowledge and position. @hotelsdotcomuk #cybersecurity https://t.co/mOwERDmyWF

richardrosie @richardrosie2

Reported 2022-09-25 05:13:54

@hotelscomhelp No I contacted over seven days ago not my problem you ignored e mails

jwbritus @jwbritus

Reported 2022-09-25 02:43:54

@hotelscomhelp Bug. Please fix. https://t.co/cFsOHJPopY

jwbritus @jwbritus

Reported 2022-09-25 02:40:32

@hotelscomhelp Bug. Please fix. https://t.co/ecykLkBv7A

Bruce Sharer @kmakazigrdcrew

Reported 2022-09-24 19:51:29

@Juniper40 @bookingcom Smart. @bookingcom really let me down. On the other hand I had an issue on recent trip involving @hotelsdotcom and they resolved it very quickly.

Justin Allison @JustinA15877369

Reported 2022-09-23 19:35:40

@hotelscomhelp booked a 2 queen room at Hawthorne suites Lubbock. Show up and king and pull out couch only. Staff said good luck. Wanna fix?

copochan🍒NFT @CopochanNFT

Reported 2022-09-23 19:27:44

@hotelsdotcom My credit card has been debited several times, but I cannot make hotel reservations. I cannot connect with customer through the website. I have a problem that cannot be resolved. I want to contact you by email in English or Japanese. Please refund my money.

Andy G @BornAgainBantam

Reported 2022-09-23 12:22:24

So yeah, accommodation issue resolved thanks to @hotelsdotcomuk - it's a room rather than the apartment we were in originally, but they're picking up the difference so that's okay

HG @persephoneFane

Reported 2022-09-23 06:52:47

@hotelsdotcom You will get a filthy room with broken furniture like we did ! avoid scammers !

Banoo @Banoo18071391

Reported 2022-09-22 23:42:25

@hotelsdotcomuk The internet in Iran is going down. #MahsaAmini #مهسا_امینی #Iran #OpIran #internetshutdown

Bruce Sharer @kmakazigrdcrew

Reported 2022-09-22 11:17:56

@hotelsdotcom Oh....no. You guys were the heroes. You resolved my issue and I am very happy. You guys have always had great customer service. It is your competitor that has been completely non responsive. Love you guys!

Bruce Sharer @kmakazigrdcrew

Reported 2022-09-22 10:51:00

I had issues w/ 2 hotels booked online on my recent motorcycle trip. 1 with @hotelsdotcom and 1 with @bookingcom . @hotelscomhelp immediately responded and issue resolved. Still waiting after 2 weeks for @bookingcom to respond. I had to finally involve my credit card carrier. https://t.co/2MYUSYuCOC

Rob Hall @rob19146

Reported 2022-09-22 10:42:56

@Kelsey_Kopank you need to train your staff better. Ive had an issue with @hotelscomhelp for a year and no1 seems to care to fix it Just send auto responses that don't address issue-1 person call me an idiot then sent me a auto response about refund when issue is about a review

rbourke @rbourke6

Reported 2022-09-22 06:51:02

@hotelscomhelp Hi there I'm getting a error message stating "sorry the booking system seems to be down at the moment. please try again" on both the app and website , do you know when this will be resolved ?

Rob Hall @rob19146

Reported 2022-09-21 21:27:27

Are there actual ppl that work at @hotelscomhelp or is it just robots. I've been trying to get a problem resolved for a year and I just get canned responses that have nothing to do with the actual issue. #help #CustomerService #incompetent

The Walking Deaf 🇺🇦 @TheWalkingDeaf

Reported 2022-09-21 20:39:46

Does @hotelsdotcom have a phone number for escalations? I’ve been dealing with an incredibly frustrating situation, and none of the representatives I’ve been working with the past week seem to understand what the problem actually is.

Karl Twist @KarlTwist

Reported 2022-09-21 01:40:29

@hotelsdotcomuk @hotelscomhelp Hi, can you please help chase down two open cases I have with you. One of them has been open for more than a month, I’ve chased 3 times and have been ***ured that I will be contacted with an update but I’ve had zero follow up. Thanks

John Collier @johnbcollier

Reported 2022-09-20 16:37:17

@hotelscomhelp It appears that https://t.co/254fcaOR9c (and other hotel comparison sites) are experiencing a m***ive data outage, perhaps due to the failure of a service where you all get that information. Almost all hotels are not available, even for dates well into 2023.

arvind @aerojack777

Reported 2022-09-20 13:09:07

@hotelscomhelp Billion dollar company and cant issue a pdf receipt for hotel stay!!! And email receipt being issued with all wrong dates.

HG @persephoneFane

Reported 2022-09-20 11:57:46

@hotelsdotcom scammers...they rent filthy broken rooms and do not refund .. Avoid

Karl Twist @KarlTwist

Reported 2022-09-20 07:06:36

@hotelsdotcomuk @hotelscomhelp Hi, can you please help chase down two open cases I have with you. One of them has been open for more than a month, I’ve chased 3 times and have been ***ured that I will be contacted with an update but I’ve had zero follow up. Thanks

Patrick Egan @APatrickegan

Reported 2022-09-20 05:55:51

No! @SixtDE $100 cdn at airport Waiting on hold to make change and then told https://t.co/NwP4ZeSJw7 Hours with @hotelsdotcom who “sort of”told me @cartrawler and how they got involved was beyond me. You should allow change pickup location. 1st calls were before deadline https://t.co/sL7iDFpkri

Hotels.com @hotelsdotcom

Reported 2022-09-19 13:08:27

@dcardoza Hi David! We're sorry about the error. Please message our customer service team at @hotelscomhelp or “Chat us” at https://t.co/8w4i8GeNKX to get your issue resolved. ^Nancy

HG @persephoneFane

Reported 2022-09-19 05:41:18

@hotelsdotcom AVOID THESE SCAMMERS will get a filty broken room not as advertised AVOID

1832conquest @1832conquest

Reported 2022-09-18 23:34:29

@hotelsdotcomJP Hi I haven't been able to process the reservation with a night award via your website. Can you look into this issue? #時をかける旅をしよう

Fredrik Wendt @wendtse

Reported 2022-09-18 07:01:35

@hotelsdotcom Thanks for offering to help. I have 33 hotel nights to make this year, I have booked close to 30. Can I give you my calendar, and you can tell me which aren't covered? This is the problem I need to solve, and your site is awful since you removed that 1 page that listed them all.

Tiira @TiiraR

Reported 2022-09-16 16:51:23

thanks @hotelscomhelp for referring me to someone else to fix your issue. #worstcustomerservice #donotbook #worstservice

Beth Howard @BethHowardOM

Reported 2022-09-16 12:04:06

@hotelsdotcomuk I need help you have just put the phone down on me. I booked a hotel for tomoand the hotel rang to cancel as its double booked, you are refusing to do anything for 24 hours it’s too late then for me to book elsewhere @hotelscomhelp @hotelsdotcom @MartinSLewis

Kalin 11:11 🤍 @Kalin_1111_

Reported 2022-09-16 02:31:16

@JustSimons @hotelsdotcomuk Well that sucks. I always use @bookingcom - never had an issue!

Justin Simons 🏊🚲🏃🇿🇼 🇬🇧 🇪🇺 @JustSimons

Reported 2022-09-15 18:35:49

@hotelsdotcomuk has let us down so badly today. Arrived to find our booking had been cancelled by the hotel. Hotelsdotcom were useless. They'll get back to me in 72 hours. For a booking tonight.

Lounger G @g_lounger

Reported 2022-09-15 08:36:06

@hotelsdotcom Bad*** Lyrics you'd wanna tell a women when the World's trying to keep a good Man Down ! ! ! The New Hit Song ! ! ! Dear Misses Manzanares By : Rap Artist Lounger G https://t.co/PcideGErpW

Steve Rhodes @dougsfeline

Reported 2022-09-15 07:40:16

@hotelsdotcom Would really appreciate some help here, why did I bother booking through you if you're going to wash your hands as soon as there is a problem, you are facilitating fraud

HG @persephoneFane

Reported 2022-09-15 04:46:19

@hotelsdotcom https://t.co/tUYavQZt8e provide filthy broken furniture rooms, they then feign concerns and do not refund or reply , m***ive amount of complaints , Avoid , scammers.

Robert Sadler @RSadler96

Reported 2022-09-15 04:10:37

Two weeks since submitting the review @hotelscomhelp , still absolutely nothing published or any attempt to put the issue right. - C U S T O M E R - S E R V I C E S -

Vivian Sessoms @viviansessoms

Reported 2022-09-14 02:39:46

Let me spare you guys the exasperation, exhaustion, frustration & anger youll absolutely experience dealing with @hotelsdotcom They lie, cheat & they will send you down an endless spiral of deceit. They’ve owed me almost $1000 for 5 months & have yet to resolve the issue #liars

PanamanianPryncess @PanaPrynMeak

Reported 2022-09-13 11:30:46

Literally been on a hold paid conversation with them over a three day span of over 4 hours! They have been rude and unhelpful even though the issue has been their fault @hotelscomhelp

Crystal Smith @CobraCrystal

Reported 2022-09-12 17:18:38

@JimmyKimmelLive @hotelsdotcom Of course not! He’s a child trafficker, and needs illegals for votes! He sees no problem at the border.

Sixt Deutschland @SixtDE

Reported 2022-09-12 10:44:19

@APatrickegan @SixtUSA @CarTrawler @hotelscomhelp @hotelsdotcom Hey Patrick, has your issue already been resolved? If we can help you in any way, please feel free to contact us via DM at any time. 🧡

Sixt Deutschland @SixtDE

Reported 2022-09-12 10:40:37

@APatrickegan @hotelsdotcom @hotelscomhelp @CarTrawler Hey Patrick, again, we would like to ask you if your issue has already been resolved? If we can help you in any way, please feel free to contact us via DM at any time. 🧡

Sixt Deutschland @SixtDE

Reported 2022-09-12 10:39:50

@APatrickegan @SixtUSA @hotelsdotcom @hotelscomhelp @CarTrawler Hey Patrick, has your issue already been resolved? If we can help you in any way, please feel free to contact us via DM at any time. 🧡

Cathy Gellis @CathyGellis

Reported 2022-09-11 10:27:15

@AnnemarieBridy @hotelscomhelp OK, definitely seems like @hotelscomhelp is broken, because I was able to book directly at a downtown place I already know. Will do in a pinch if I can't finesse this better later.

Cathy Gellis @CathyGellis

Reported 2022-09-11 10:15:52

@AnnemarieBridy What's VRE? And what's the deal with the Metro? I've sometimes stayed near old town Alexandria b/c of metro, but I can't even see those hotels listed - it might just be @hotelscomhelp is broken?

EL @EL44766671

Reported 2022-09-10 18:35:44

@Blueskyfox @JimmyKimmelLive @hotelsdotcom Oh please get a sense of humor and G is the one making the $ on this odd people didn’t have an issue with Ed McMahon

Definitely not a cat @SirSkaven

Reported 2022-09-10 01:10:27

@JimmyKimmelLive @hotelsdotcom Lame af. Thumbs down

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