Is HelloFresh down right now?
(latest update January 16, 2021)

HelloFresh SE is an international publicly traded meal-kit company. Is it up or down? Is it down for me? Check the status or Report your issues below!
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H. Danielle Crabtree @hedanicree
Reported 2021-01-16 10:32:16
Another meal down. #****ofreshmeals #cooking #homecooking #food @ Albany, Oregon https://t.co/Pv4F8VCnMG

Chalarra A. Sessoms, MSW, LCSW-C @Larra_3
Reported 2021-01-16 06:58:29
@****oFresh you disappointed us yesterday with sending us meat meal plans and then responding to our call with a lack of interest to correct the issue. We discontinued your service after being customers for 2 years.

Aodhan Gallagher @AidzoG9
Reported 2021-01-15 15:50:34
@TraversSarah @****oFreshUK No delivery for us this but our neighbour two doors down got their delivery!! Credit onto account but don’t know if we’ll continue if there are going to be these issues

Futurist Trond Arne Undheim @trondau
Reported 2021-01-15 15:32:52
Strategy Session: Former U.S. ****oFresh Founder Finds Early-Stage Fix With Antler https://t.co/A1UdPp4SZL via @crunchbasenews

Mickey mouse @Mickeym65540605
Reported 2021-01-15 12:23:53
Just some feedback one of our recipes this week the instructions are broken down into a) b) c) etc and for us it reads so much better than before with big paragraph ... good move @****oFreshUK

Andrew Lee @18camel
Reported 2021-01-15 11:00:27
Strategy Session: Former U.S. ****oFresh Founder Finds Early-Stage Fix With Antler https://t.co/ZpU6l6qXYq via @crunchbasenews

Antler @AntlerGlobal
Reported 2021-01-15 10:29:08
.@ChristineMHall of @crunchbasenews interviews Antler US partner Bryan Ciambella in her latest Strategy Session to talk about early-stage venture strategy and how he's carried over lessons learned from his time at @****oFresh.
https://t.co/bzbUOMWTRP

Fridtjof @FridtjofBerge
Reported 2021-01-15 09:46:44
@AntlerGlobal Partner Bryan Ciambella shares about his investment strategy and shift from ****oFresh to Antler https://t.co/4MJSXYMrSL via @crunchbasenews

Antler @AntlerGlobal
Reported 2021-01-15 09:45:13
.@ChristineMHall of @crunchbasenews interviews Antler US partner Bryan Ciambella in her latest Strategy Session to talk about early-stage venture strategy and how he's carried over lessons learned from his time at @****oFresh.
https://t.co/bzbUOMWTRP

Seriously VC @seriouslyvcs
Reported 2021-01-15 09:01:30
Strategy Session: Former U.S. ****oFresh Founder Finds Early-Stage Fix With Antler – Crunchbase News https://t.co/UE4ZkH3BTb https://t.co/1BNUgGDsOi

snewz.io @snewz_io
Reported 2021-01-15 08:05:10
SNEWZ UPDATE: Strategy Session: Former U.S. ****oFresh Founder Finds Early-Stage Fix With Antler https://t.co/qL1TTw8ExW

Hendo @hendo710
Reported 2021-01-15 06:29:24
@naomi_on_line @****oFreshUK Sorry who are you? Buying food that is rotten is a first world problem is it 🤔

KT. @katiebabs23
Reported 2021-01-14 20:58:20
Thank you @****oFresh for taking care of this issue so quickly! We ❤️ HF!

HelloFresh US @HelloFresh
Reported 2021-01-14 20:24:37
@katiebabs23 That's not up to ****oFresh standards. If you can , please DM us with the account email address so that we can fix this for you

HelloFresh US @HelloFresh
Reported 2021-01-14 20:09:31
@powerging That's not ****oFresh approved. Please DM us with the account email address so that we can fix this for you

HelloFresh US @HelloFresh
Reported 2021-01-14 17:50:09
@wKingsbery That's not ****oFresh approved. Please get in touch at 646-846-FOOD (3663) so we can fix this! Otherwise, you can live chat with us 24/7 at https://t.co/xkH8Ai1JM1, using our chat tool on the bottom right corner of the page.

Sue Kimber @suzykimber
Reported 2021-01-14 13:33:24
@allthingsbizzie I’ve had Gousto before and never had an issue so I’ll be going back to them. The convenience of @****oFreshUK is lost when several key ingredients are missed out!!

Carly Üninemclite @uninemclite
Reported 2021-01-14 13:32:36
My first box from @****oFresh was delivered to the wrong address. Wtf? 45 bucks down the drain

Ralph Dildo Emerson @mellooooooow
Reported 2021-01-14 12:30:47
we got someone else’s ****ofresh delivery (I usually immediately take other people’s packages we get to their apartment but my foot is v broken) and my roommate just kept it and then complained that one of the meals wasn’t what she wanted?? lmao

Heather 💙 🏴 @heather_pugh
Reported 2021-01-14 11:03:50
@bigscotsyin @****oFreshUK Same has happened to me and I'm in Wales so no idea what the problem is.

Rebecca Mac @RebeccaMacActor
Reported 2021-01-14 07:30:17
Dinner is solved.
Yes @****ofreshuk one less problem. Now to work on the other 99 🥴
#****ofresh #bristol #dinnerissolved #lockdown #continues #workonthego #2021 #healthylifestyle @ Bristol, United Kingdom https://t.co/4dlZyBkE2n

caroline v @cjv888
Reported 2021-01-14 04:52:19
@****oFreshUK You have excelled yourself this delivery - the most missing items ever - I have no pork mince for my pork rice bowl - no chicken for my chicken laksa - every single week there is an issue - see attached image everything circled is missing https://t.co/kzPbuMXshP

Ronan Maguire @ronan_maguire81
Reported 2021-01-14 03:41:25
@paddy_de @BBCJayneMcC @BBCNewsNI @****oFreshUK Yeah, personally I have fell foul of this two weeks in a row. Yesterday was the most frustrating as tracking ID said my box was 'out for delivery' before being cancelled at 19:00. Brexit isn't their issue obviously but their response to it has been horrendous.

David @paddy_de
Reported 2021-01-14 03:24:12
@ronan_maguire81 @BBCJayneMcC @BBCNewsNI @****oFreshUK Yep. It's always "an isolated issue not related to brexit" but you look on twitter and there's plenty of NI customers having their orders cancelled **on the day of delivery**
Puts people in a really bad situation with regard to feeding their families.

Kris Crocker @KrisCrockerKXLY
Reported 2021-01-13 22:42:08
Dang. It's only my second week of @****oFresh delivery, and my beautiful meals are spoiling in the fridge due to the power outage. #windstormproblems This is why we can't have nice things.

Satsu2Undersubbed @Satsu2Cents
Reported 2021-01-13 20:58:05
@fam2cents @****oFresh No problem. Decided to give you guys a try! I am loving it so far!

Matt Wilson @iknowmattwilson
Reported 2021-01-13 20:25:36
Wait a tic...is @****oFresh a bot?
Cuz I thought my reply absolving their team was at least a little funny. My bad pasta...cuz I’m a WASP...😬

Matt Wilson @iknowmattwilson
Reported 2021-01-13 20:20:30
omg y’all! @****oFresh replied to my tweet! No one EVER replies to my tweets!
Also it’s totally not your team’s fault I’m a WASP #****ofresh

Sheep deep @BahItsTheSheep
Reported 2021-01-13 20:13:57
I wonder how many kitchens have burned down because of @****oFresh

HelloFresh US @HelloFresh
Reported 2021-01-13 20:06:09
@fshley That's not up to ****oFresh standards. Please send us a DM with the account email address so we can fix this for you.

JTA @Jay20two
Reported 2021-01-13 16:14:19
Shoutout to my ****oFresh delivery driver, Shanice, who carried the box all the way into my kitchen bc I am broken

Mo @shmomo22
Reported 2021-01-13 15:08:26
@JerryHicksUnite @****oFreshUK fix this

Becca G @lifeofbeccag
Reported 2021-01-13 14:11:27
Does anyone else have issues with their @****oFresh almost every single week? I used to love it but now it seems like practically every week there’s a problem 😭😭

Sophie McNeice @soph_mc
Reported 2021-01-13 09:46:41
@****oFreshUK... great work there. Last straw with this brand, delivery dates changing regularly, quality of food gone down hill, food goes out of day 2/3 days after it arrives, done #****ofresh #brexit https://t.co/fKXa7V7EoN
Ben Malbon @Malbonnington
Reported 2021-01-13 09:32:24
On the issue of food poverty, here's a free idea for @****oFreshUK @MindfulChe*** & other grocery box / prepared meal delivery services. Why not offer customers option to donate a meal or box to the less fortunate as they checkout their own delicious food? cc @MarcusRashford https://t.co/sqAcwoLoxq

Dan Parkinson @DanParkinson99
Reported 2021-01-13 08:35:55
This is good to hear. I wonder in addition to food hampers going out to those in need. Do these go out with recipe cards to help make meals? If not, surely @goustocooking or @****oFreshUK / similar could help? It’s one thing to have food, but then ensuring it’s enjoyable too...

Rory Canavan @rory_canavan
Reported 2021-01-13 08:15:20
Can't even get ordinary food products to Northern Ireland. @****oFreshUK can you call @BorisJohnson , he said if you are having any paperwork issues call him and he will rip it up and throw it in the bin. Problem solved? https://t.co/sJjlaMCo66

Chris Quinn 💫 @ChrisQuinn64
Reported 2021-01-13 07:52:00
@HecticTeacher @Actionjackson @naomi_toland @MadForMaple @JoyceBronwyn @shamtchK @fidsta77 @richreadalot @TeacherPaul1978 @Sharifahlee4 @KindnessCoach_ @Missymusician81 @sphoenix78 @EvoHannan @MrHtheteacher @OSaunders92 @caroibanez @missjoyner_ @Head4Happiness @alinechribeiro @****oFreshUK I really appreciate your slowing down practices! They do make a difference! #WWEd

Queen @QUEENDIVA420
Reported 2021-01-13 07:24:01
@GCanada420 @****oFreshCA @YouTube Chef plate is wayyyy better! Hands down! Some of the stuff ****o fresh debt me was questionable as far as freshness goes.. I got chef plate almost all year last year.. 🙌🏻🙏🏼💚

Mickey mouse @Mickeym65540605
Reported 2021-01-13 06:39:38
Can @MattHan**** @GavinWilliamson
sign a deal with
@****oFreshUK
or @goustocooking
to deliver fresh healthy meals to families who are suffering
Healthy eating is critical.Interesting &healthy food is key to improving physical&mental health
@thebodycoach
we need your support

Roz_x @xrozzlesx
Reported 2021-01-13 06:08:14
@****oFreshUK I've just had a box delivered and you've given me chicken which has a use by date of 7/1 - that's 6 days out of date! Your website/app isn't letting me report the problem. Actually shocked how that's managed to be sent to me and expecting a refund

Jay (-)(*)astectomy Network @mastectomyjay
Reported 2021-01-13 05:44:50
@KTeeVee @Kate_M_Proctor @MENnewsdesk It’s got me so angry and it makes me think of @****oFreshUK & other companies who also have short lead times, who also buy in bulk & have to split ingredients down, distribute etc. If they can manage it and still make a profit then @Chartwells_UK excuses are just that. Excuses.

Tom Ball @tomball2
Reported 2021-01-13 04:06:21
Enjoyed @goustocooking and @****oFreshUK - ****oFresh has better ingredients, better recipes - but the customer experience is worse and reporting an issue a NIGHTMARE (Gousto takes seconds!). Sounds silly but the entire point is to make life simpler!
What's your favourite kit?

Arya’s Snark @JustMeLorrz
Reported 2021-01-12 21:43:55
@****oFresh I called and was given a small credit. However, I'm quite disappointed in my experience thus far. This was only my third box and I've had an issue with each one. The first one a meal was missing, the next one was late (and the carrots were going bad) now this!

HelloFresh US @HelloFresh
Reported 2021-01-12 19:30:36
@Dr_MeRmIKe That's not ****oFresh approved. Please get in touch at 646-846-FOOD (3663) so we can fix this.
You can also live chat with us 24/7 at https://t.co/xkH8Ai1JM1 by clicking on "Chat with us" in the bottom right corner.

HelloFresh US @HelloFresh
Reported 2021-01-12 19:29:46
@taureanbrat That's not ****oFresh approved. Please get in touch at 646-846-FOOD (3663) so we can fix this.
You can also live chat with us 24/7 at https://t.co/xkH8Ai1JM1 by clicking on "Chat with us" in the bottom right corner.

HelloFresh US @HelloFresh
Reported 2021-01-12 19:29:08
@chanelbaybe151 That's not ****oFresh approved. Please get in touch at 646-846-FOOD (3663) so we can fix this.
You can also live chat with us 24/7 at https://t.co/xkH8Ai1JM1 by clicking on "Chat with us" in the bottom right corner.

VermontsFinest @VermontsF
Reported 2021-01-12 18:20:57
@AmericanExpress @AskAmex ****oFresh is improperly coding for 1% on my BCP instead of 6%... how do I get that fixed? Looks like it is a widespread problem. https://t.co/6X7qY2KapL

KSgrumpymomRN @KSgrumpymomRN
Reported 2021-01-12 14:25:12
@****oFresh hey ****o Fresh I filled out the ‘Check If I Qualify’ form for the Healthcare Worker Discount and... I do NOT qualify...??? Wtf I’m an RN working in LTC. Can you fix this please

Dave Walker 💙 @danzdave
Reported 2021-01-12 13:54:05
@****oFreshUK you might want to ask your bots to stand down. People are comparing your offering as good value cf free school meal suppliers boxes and your bots want to deal with their complaints!!! 😂🤣😂