Carly Chalmers @carlyjchalmers
Reported 2021-04-20 14:57:25
Every brand under the sun at the start of Covid-19: “We’re here for you.” ❤️
@Rogers / @Fidomobile after a very long service outage: Nothing. 🤷♂️
Enas Andy @andy_enas
Reported 2021-04-20 13:52:19
@fido_xavier In lots of ways bro. The excitement of top four fight and finish won't be there, cos you already qualify no matter your position. That's if we're still in EPL.
Kills the hope of smaller teams fans to one day reach Europe and play with the BIG BOYS.. lots of down side for a fan
Reported 2021-04-20 13:46:38
@RiversBuddy @fido @FidoSolutions Thank you kindly for your help, @RiversBuddy. At least you got back to me. It was a Canada-wide issue.
Reported 2021-04-20 13:21:01
No compensation, credit or otherwise, for an entire day of #noservice. Paid for service that was not received. Reversing the roles, #Fido #Rogers would have no problem collecting late fees for services received with insufficient payment
Inexcusable @FidoSolutions @RogersHelps https://t.co/EWOnwTL4MI
Reported 2021-04-20 12:24:52
@FIDOAlliance @fbsecurity @Facebook In this thread, Facebook trying to sell us a new product, scammers trying to charge money for "fixing" stolen accounts, and a bunch of people saying their account is on gone.
What is not in this thread: facebook giving a **** about anyone. Account recovery is broken.
Margie Arnott @MargieSpeaking
Reported 2021-04-20 12:22:14
@FidoSolutions @Fidomobile I’m down again! Is there another outtage? I had service earlier today but it went out again over an hour ago. Help please!
Blue Dalia 🦁 @bbludalia
Reported 2021-04-20 12:07:24
@RogersHelps @Fidomobile so are we going to be compensated for the money we lost due to the network outage ? A simple apology is not enough we signed contracts to receive service
Ruxien Aclaracion @ruxaclrcn
Reported 2021-04-20 11:53:53
And on top of that. Lost my phone during the outage. This Fido is inconsiderate asf #rogersoutage @FidoSolutions @Fidomobile
Ruxien Aclaracion @ruxaclrcn
Reported 2021-04-20 11:52:49
My bill was overdue on the same day of the outage. I asked if they can waive the small fee of $2.91 since I couldn't even use my phone. "We are not liable for losses during an outage and it was not a planned outage" says Fido. @Fidomobile @FidoSolutions #rogersoutage
payge ♡’s erasmia @sweetIou91
Reported 2021-04-20 11:35:51
@FidoSolutions hey pierre! I looked it up yesterday and discovered the outage but no worries at all! I hope you have a fantastic day:)
Reported 2021-04-20 11:31:34
@FidoSolutions Ok good so now what are you going to do to compensate myself and all customers ????
And we still have yet to hear why the network went down ? @Fidomobile @RogersMobileCa
Anesha Lyn @AneshaLyn
Reported 2021-04-20 11:22:54
@FidoSolutions I should be compensated for the network being down since I was unable to use my phone the entire day although it wasn’t my fault cause my bill was paid in full so I don’t have any outstanding balance
Reported 2021-04-20 11:17:39
@FidoSolutions Yes I see that, after the whole day was down. I think I got service back at 10pm when I was about to go to sleep.
So how will we be compensated for this ?
om niko @nikolastttt
Reported 2021-04-20 10:47:36
@fidociaaa Knock down🤣
Reported 2021-04-20 10:35:18
@Fidomobile FIDO refuses to issue any credit for their outage. I am switching to one of their competitors right away. FIDO is the WORST cell provider in Canada! Good riddance you ***holes.
Jeff E-A @jesselampah
Reported 2021-04-20 10:17:27
@CircularLogic89 @FidoSolutions Great to know. But I asked a simple question. With their network down. I am still using their network?
Sian Slawson @SianSlawson
Reported 2021-04-20 10:16:00
@toddsmithdesign @FidoSolutions Apparently it was the Rogers network. But they were very quiet about it. Think that meant fido, Koodo, etc were all down. Blamed it on a software update! 🤪 (started at 10pm on Sunday apparently, Canada wide 🧐, I smell a 🐠)
martian p @pavlevuj
Reported 2021-04-20 10:11:06
Dawg my phone service is still down wtf 😭😭😭 @Fidomobile @Rogers
Ali Elnowehy @AliTriple6ix
Reported 2021-04-20 10:02:07
@thekitten3xxx @CaitieRage @FidoSolutions Lol ok... that’s a funny way to ask for comp***ion. After reading that I hope all phones break down so u can’t get ahold of ur doctor. Then hopefully ur illness gets worse😂😂
lady L @thekitten3xxx
Reported 2021-04-20 10:00:18
@m***agebrampton @CP24 @FidoSolutions also, I'm not sure how your family operates but I talk to the ones that are too old for this garbage. They have PHONES.
You just need to sit down.
Reported 2021-04-20 09:44:52
@xmasinvictoria @FidoSolutions Yeah! It came back waaayyy late in the afternoon but I am glad I dont conduct business on my cell. I Know a lot of companies lost business yesterday due to the outage ☹
r/CFL on Reddit @cfl_reddit
Reported 2021-04-20 09:43:49
I got a whopping $3.00 in compensation from @Fidomobile for the country wide outage yesterday.
@Bell @Telus which one of you guys have deals right now for new lines because I am leaving this dumpster fire of a company.
Reported 2021-04-20 09:38:50
@FidoSolutions Still down in Toronto. I’ll save you the angry responses that others have sent your way, though this has cost me actual income. When can I expect this to be corrected?
Haig Sakouyan @haigtweets
Reported 2021-04-20 09:33:51
Unbelievably long @Rogers @Fidomobile outage yesterday https://t.co/BVUDyd0bMJ
Dr. Monica Chadha @DrMonicaChadha
Reported 2021-04-20 09:23:11
@Fidomobile @FidoSolutions due to the outage a whole business fay was lost with very little communication explaining timelines. 1am until 8pm EST doesn't leave room for recovering that day. @RogersHelps how will you help your customers who run small businesses and lost more time?
Joshua Young @JoshuaYoung9
Reported 2021-04-20 09:09:10
@FidoSolutions @Fidomobile I'm still having problems with sms text. Problems I didn't have before. Today is the first day I can register for my covid vaccine BUT their system needs to verify my phone number through a text message. So I lost money yesterday due to this outage, now I'm delayed in vaccination
Milton Bradley @hosaka010
Reported 2021-04-20 09:08:29
@FidoSolutions Define “late yesterday afternoon” please. It was down at 8:30am Pacific for me in Vancouver BC. Didn’t get service until roughly 6:00pm. Cc: @iPhoneinCanada
Reported 2021-04-20 09:08:01
@FidoSolutions @Fidomobile Sounds like blame-shifting, did any other telecom in the world using Ericsson equipment have a similar outage? ..no?
The Littlest Oaf @J_M_Macdonald
Reported 2021-04-20 08:47:45
Yesterday I couldn't book a vaccination because phone service was out (thanks @Fidomobile) and today I can't register for a vaccination because the website is broken (thanks @cityoftoronto). What a ****ing ****show.
Painted Geek SG @paintedgeeksg
Reported 2021-04-20 08:41:33
@FidoSolutions Yay! Thank you, that was a huge outage! 👍
Reported 2021-04-20 08:19:16
@Rebecca61600648 @FIDOAlliance @fbsecurity @Facebook my account got same similar problem.. i contacted support services but they wouldn’t help me...I got referred to @ cognitech_02 on Instagram and they were so helpful and reliable. They can help you.
Wiggida wack Wald-mignon @Sandonthebeach0
Reported 2021-04-20 07:54:12
@Fido64261825 @LauraBockov @adam_waldman IMO she needed the cops visit to benefit her version (he had broken up, she couldnt leave it to that). Beatrice's timeline is very helpful: calls were made within minutes, probably in confusion. IMO They just needed A visit + photos to "log" & blackmail. & he had already left...
“ME” Khail 🤙🏼🇨🇦 @khaaaaail
Reported 2021-04-20 07:13:45
@FidoSolutions Yoo fix your sms code verification!! Can’t even receive any verification code!!
shubham sheta @shubham_sheta
Reported 2021-04-20 06:15:33
@FidoSolutions For your kind information, the mobile data is down again. Can you please make it work?
Reported 2021-04-20 05:59:06
@FidoSolutions @Fidomobile Has anyone else experienced changes to their phone? Since Fido has gone down and back up I have noticed that the UI of my phone has changed (android) all my alarms have reset to standard sound and my ringtone has changed?? These are just a few little things I've noticed....
Gary Zee @gaz2002
Reported 2021-04-20 05:23:36
It’s 5:19 am on Day Two of the #rogersoutage and still No Service #fidodown
How will you be compensating affected customers @Fidomobile @RogersHelps ?? https://t.co/k2TOpZWx9c
Reported 2021-04-20 02:37:27
@FidoSolutions Unacceptable to be down from 835am to 3pm. That's an entire day or work down the drain. Will clients be compensated for the outage?
Reported 2021-04-20 01:50:12
My @Fidomobile service was down all day today. I couldn't book a taxi to make an important health-care appointment too far to walk/transit. No calls, no text available until at least 3pm, with inbound texts appearing multiple times and as late as 7pm.
Reported 2021-04-20 01:22:30
@windough @FidoSolutions I was told the only thing they can do is look at how many hours you were down then credit u based on that. This is such bull****.
Reported 2021-04-20 00:48:01
@CircularLogic89 @zaidoon06641677 @FidoSolutions @Fidomobile Service outage yes, nation wide outage big no
There is a big difference between cellphone tower going down and MSC down
Jaswinder S Devgan @JaswinderDevgan
Reported 2021-04-20 00:31:09
@Fidomobile was badly affected due to outage, no calls, messages no work...services got restored now but was badly impacted whe day.
Shree Priyankar @priyankar31
Reported 2021-04-20 00:29:30
@CP24 @Fidomobile services suck, when outage came in you shut down your cust service lines on phone & chat, n left customers without any clue. I lost my whole day work, who will compensate for this? If user did something like this you would charge extra, I need bill credit for this.
tommy pickles @smartbutlazyaf
Reported 2021-04-20 00:21:32
It’s insane that @Fidomobile service has been down for a whole day.
Shree Priyankar @priyankar31
Reported 2021-04-20 00:18:34
@FidoSolutions @Fidomobile Fido services suck, when outage came in you guys shut down your customer service lines on phone & chat, and left customers without any clue. I lost my whole day work, who will compensate for this? I need bill credit for this. PATHETIC SERVICE, I’m going away!
Reported 2021-04-20 00:10:13
@FidoSolutions What was the reason for the outage? Was there a data beach? Your phone payment system was not working on Saturday either. Customers should be advised, as it effected many areas of Canada.
Reported 2021-04-20 00:09:22
@FidoSolutions @Fidomobile Still not recovered in North York, Toronto . This is really upsetting ! Fix this soon
ammon bodie @sprinterbodie
Reported 2021-04-20 00:07:19
@FidoSolutions @Fidomobile No problem! It was just one day. #ThankYouFido
Reported 2021-04-20 00:05:19
@CaitieRage @FidoSolutions So this outage was in many different parts of Canada? Really messy, as I urgently needed to make a call and get somewhere. Couldn’t call a cab and walked 1 1/2 hrs to get to my appt. I’m grateful they still managed to see me. However, this is not acceptable service #fidodown
Reported 2021-04-19 23:56:24
@RogersHelps and @FidoSolutions both down across this m*** land. And yet the #CRTC won’t step in with the mega merge with @ShawDirect #CanadiansScrewedService
Reported 2021-04-19 23:54:35
@FidoSolutions What was the problem this time