Is Festicket down right now?
(latest update October 21, 2020)
Festicket is an innovative website that packages together festival tickets with travel, accommodation and add-ons to create complete festival trips that can be booked in one click. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Dr. Z ♀️⚕️🏳️🌈 @Gavrielia
Reported 2020-10-20 17:34:08
@Festicket is the worst - they have no support. @insomniacevents I contacted them 2 weeks ago about a problem I am having with my ticket for Portugal and nobody has gotten back to me yet. There's no email address, there's no chat, there's nothing to get ahold of these people. 🤬
Festicket @Festicket
Reported 2020-10-20 06:09:39
@Markanime @madcoolfestival @FesticketHelp As the funds are currently being held due to the dispute raised, so we cannot issue the refund. Once it has been resolved, we will be able to process it from our end. Just be sure to fill out the refund request form here: https://t.co/d7nAmuADEF
Festicket @Festicket
Reported 2020-10-20 05:46:06
@Markanime @madcoolfestival @FesticketHelp I can see a chargeback/dispute has been raised on your order and unfortunately, we cannot continue to issue the refund until this is resolved.
Pilot of Tomorrow 🌍 @Bastien_Bour
Reported 2020-10-19 00:49:50
@Festicket @FesticketHelp Made reservation for EDC Portugal 2021 but it has been canceled without my request... Tickets are no longer available at the price I bought them. Possible to help me with this issue ? Thanks !
Brooke Kelly @mynameisbrooke
Reported 2020-10-16 05:53:52
@Festicket Filled it out a second time. Your customer service via email are adamant that I am now not eligible for a refund (terrible communication), please can you advise as this is not my fault that I am out of pocket and it is down to Festicket’s incompetency. Thanks
Justin Maelzer @maelzoid
Reported 2020-10-15 13:14:23
@PearlJam Hi, I am trying to sort out a problem with tickets I bought for your BST shows in London next summer, but @festicket are now ignoring all messages and emails I send them. Their customer service is non-existent. Are you able to help?
Brooke Kelly @mynameisbrooke
Reported 2020-10-15 10:40:33
@ryanbonnerr @FesticketHelp @Festicket Also have this issue. Wouldn’t bother as apparently I didn’t submit the form in time so they can’t refund! I definitely did 🙃
Lily Compton @LilyCompton14
Reported 2020-10-14 21:39:53
@FesticketHelp hi I applied for a refund from ultra europe 2020 back in June and still haven’t received anything or been contacted since, I know multiple people with the same problem and no matter how many times we attempt to contact ultra we get nothing back.
Mister Shhh @mcginnes_hey
Reported 2020-10-12 15:20:56
@Festicket @PearlJam @PIXIES @idlesband Both myself & my wife have contacted customer service & sent DM's regarding an issue my wife had with ordering Pearl Jam tickets for Hyde Park. Can someone please respond?
Justin Maelzer @maelzoid
Reported 2020-10-09 07:55:11
@Festicket
I sent a help request to you yesterday and nobody has replied, it has been over 24 hours. Because there is no phone nunber to call, I feel you are unreachable to sort out a problem that is time-sensitive. Please can someone get back to me
fuck knows what's going on. @heyitshxidi1
Reported 2020-10-08 05:31:29
@Abigail06622392 @FesticketHelp hey girl, did you get a reply? i am still waiting and its been 9 days. What was ur problem hun?
jayne layton @JayneJinnyll
Reported 2020-09-22 04:10:42
@Glosic85 @Charstagramm @Festicket @FesticketHelp I sent every bit of correspondence from festicket stating that they would not issue me a refund. The bank paid and festicket didn’t dispute it. I tried with PayPal initially but festicket told them that I’d received the goods so PayPal ruled in their favour
jayne layton @JayneJinnyll
Reported 2020-09-19 06:56:40
@Charstagramm @Festicket @FesticketHelp Also contact trading standards and get them involved, the contract was broken by them so a full refund should be issued