Is ecobee down right now?
(latest update April 20, 2021)
ecobee is a Canadian home automation company that makes smart thermostats, temperature and occupancy sensors, smart light switches, smart cameras, and contact sensors. Is it up or down? Is it down for me? Check the status or Report your issues below!
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David Barnard @drbarnard
Reported 2021-04-19 17:10:58
@cribasoft @rjonesy I was just talking to Ryan the other day about how poorly all of this is managed. I want my @ecobee to basically have an @getawair built-in (or have an integration) and constantly ramp up and down ventilation according to CO2, VOCs, PM2.5, outdoor vs indoor temperature, etc.
ecobee @ecobee
Reported 2021-04-19 08:03:48
@world_unlocked Hmm, that doesn't sound right. Let's take a closer look at this together. Please send me a direct message with your ecobee serial number, email address, and a detailed description of when you last noticed this problem. Always happy to help!
ecobee @ecobee
Reported 2021-04-16 19:22:58
@pfak Hi Peter! Please try closing and reopening the ecobee app. Let me know if you're still having this problem.
Neil DQ @NDQ888
Reported 2021-04-16 16:25:58
@ecobee is there an outage? App not connecting to my ecobee
bgmncwj @bgmncwj
Reported 2021-04-16 15:36:55
Really happy I have the @ecobee model that doesn't support @amazon's Alexa after reading this. Amazon needs to tone it down a bit with their BS https://t.co/HrpKrDlWHk
ecobee @ecobee
Reported 2021-04-16 15:26:42
@buckfush Let's take a closer look at this together. Please send me a direct message with your ecobee serial number, email address, and a detailed description of the problem you're having. Always happy to help!
ecobee @ecobee
Reported 2021-04-16 14:33:26
@HighlyAfiligent Hmm, that doesn't sound right. Let's take a closer look at this together, Allen. Please send me a direct message with your ecobee serial number, email address, and a detailed description of when you last noticed this problem. Always happy to help.
📝 @drewonpaper
Reported 2021-04-16 09:26:27
I'm impressed by Ecobee's resistance here. It makes me a little more inclined to buy their thermostat. I just don't think any company can resist forever though. Our markets are so broken in the US that I wouldn't feel comfortable purchasing until Amazon et al are dismantled.
Idiot_Chickens @idiot_chickens
Reported 2021-04-15 23:42:00
I am so tired of how unresponsive my @ecobee thermostat is! I just walked to the actual thermostat and turned the temp down and yet the furnace and ****er are still going 5-10 min after. It is not responsive AT ALL. (Yes, the heat is on. Yes, I know it’s the almost May. Fml)
Joe Rodricks @Joerodricks
Reported 2021-04-15 05:53:08
@siracusa I also had an outlet (Vocolinc) and a thermostat (Ecobee) inexplicably stop responding a few weeks ago. It’s feels like an iOS/tvOS problem to me. I’m running 14.5 on my phone, but all my hub devices are 14.4. ¯\_(ツ)_/¯ My network is all Ubiquiti.
Spencer Elliott @spencerelliott
Reported 2021-04-14 16:42:16
@chris_saunders @avdi Yeah, my @ecobee was doing this a lot. I changed the filter in my furnace and it stopped doing it. Replacing the filter on schedule has eliminated the problem 🤷♂️
evan @evnbrwn
Reported 2021-04-13 12:34:28
My good friends @ecobee please do something to fix this UI. This slider thingy is just so hard to use and even worse on the hardware. Just give the people a simple arrow icon or something. Such a great product just needs a bit of love. https://t.co/F3hW1HKlb2
Jason S ♋🇺🇸 @theluckyman
Reported 2021-04-12 13:05:23
How-To Fix Your Computer: Creston's New $599 Smart Thermostat Works In Homes Where Nest and Ecobee Won't https://t.co/3ISPVNSMXO via @howtogeek https://t.co/jmmjLCiOA2
SlideME Market @slideme
Reported 2021-04-12 10:31:03
One of the best smart thermostats just reached one of its best prices at Woot; now at $99.99, the ecobee3 Lite Smart Thermostat can make a serious difference in how you cool down at home with close $70 off its regular cost. It's offered open-box but has be https://t.co/sB0Z1sg6ap
SlideME Market @slideme
Reported 2021-04-12 09:32:01
Woot has the ecobee3 lite Smart Thermostat on sale right now, dropping the price down to just $99. That’s the lowest we’ve ever seen the ecobee3 Lite. The ecobee3 lite is a great choice for a smart thermostat. Because it looks really slick on the wall in y https://t.co/tvDDQVHisY
ecobee @ecobee
Reported 2021-04-08 09:12:22
@BrianBauls Let's take a closer look at this together, Brian. Please send me a direct message with your ecobee serial number, email address, and a detailed description of when you last noticed this problem. Always happy to help!
David Guzman @bsubbie86
Reported 2021-04-07 22:46:22
Went with an @ecobee to replace the Nest Smart Thermo. 2 times it went down for same issue of the Thermo going going out for reverse valve. Their issie and wasn't replaced. Decided to swap over. This thing is nice so far amd doing great. #nest #ecobee #thermostat https://t.co/Kk4hNHubRD
ecobee @ecobee
Reported 2021-04-07 07:51:19
@marcelosomers Let's take a closer look at that together, Marcelo! Please send us a direct message with your ecobee serial number and a description of when you last noticed this problem. Always happy to help!
ecobee @ecobee
Reported 2021-04-06 12:14:03
@n_t_grimm Hmm, that doesn't sound right. Let's take a closer look at this together, Nathaniel. Please send me a direct message with your ecobee serial number, email address, and a detailed description of when you last noticed this problem. Always happy to help!
ecobee @ecobee
Reported 2021-04-06 08:57:22
@hunterg1245 Let's take a closer look at your ecobee settings together! Please send us a direct message with your ecobee serial number, email address, and a detailed description of when you noticed this problem. Always happy to help troubleshoot!
Shamoon Siddiqui @shamoons
Reported 2021-04-06 06:43:48
@geoburke The problem is that I’m using several different ecosystems. Ecobee, Eero, Google Home, etc
ɪᴛ'ꜱ ᴛʜᴇ ᴊᴏᴅʏ @itsthejody
Reported 2021-04-05 11:21:38
@ecobee This is an ecobee app issue on my phone - nothing to do with the thermostat itself, nothing to troubleshoot. 🤦🏻♂️
ecobee @ecobee
Reported 2021-04-05 07:51:58
@AsianCowboy13 Hi Eric! Let's take a closer look at that WiFi connectivity issue together. Please send us a direct message with your ecobee serial number, email address, and a detailed description of when you last noticed this problem. Happy to help troubleshoot!
ecobee @ecobee
Reported 2021-04-05 07:46:17
@metal307 Sorry to hear you're having problems getting in touch with us! Please send us a direct message with your ecobee serial number, email address, and a detailed description of the issue you're having. Always happy to help!
benj @paulybenj17
Reported 2021-04-05 03:42:56
@iAmMrCarson @lukeoutloud Check it out for some adapter I had the same issue with my ecobee smart thermostat. I bought an adapter and no need to run extra wire
His Divine Shadow @DivinShadow
Reported 2021-04-03 15:26:36
@chrisgrande @siracusa I once “diagnosed“ my air-conditioning heat exchanger with a bad start up capacitor and spent an admittedly trivial amount of 15 dollars, which didn’t fix it, then had an air conditioning guy come over and charge me $90 to point out that the ecobee interface module had gotten wet
Peter Seelert @PSeelert
Reported 2021-04-02 11:46:08
@ecobee After almost 3 weeks & wasted interactions with staff who don't know the product, one #ecobee employee did take ownership of the problem.
Result: There is a s/w bug with the secondary emails added on the web portal. Those emails are not receiving any notifications at this time.
Sam Vilain @sam__v__n
Reported 2021-04-02 00:34:15
@MarketUrbanism Right. This is one big reason thermostats like Nest, Ecobee etc work so well for energy efficiency - because they remember when you turn them down for whatever reason and learn to back off at night
Sergeant Pup @SergeantPup
Reported 2021-04-01 18:40:54
@jbj692 @Honeywell_Home @honeywell I had a similar experience over a year. Made it impossible to run automations. I swapped all 3 thermostats out for ecobee and I haven't had a problem since.
CliffTheCliff @Cliff_Corley
Reported 2021-04-01 18:05:35
@Honeywell_Home another outage? THIS time SmartThings / Google Home AND the app are down. Nice.
Time to start shopping. Do you recommend Ecobee or Nest?
Barnett & Associates, LLC @BarnettandAssoc
Reported 2021-03-31 14:42:08
How to CLEAN & FIX your Home Security Camera Videos!
Online: upload your video or image, select the setting & download the fixed result.
Try different settings to see different results.
Click here
https://t.co/lAYPAu9YI6
#homesecurity #ecobee #AvertX #NetGear #orbi https://t.co/LIEgyVfnWu
Barnett & Associates, LLC @BarnettandAssoc
Reported 2021-03-30 22:49:05
How to CLEAN & FIX your Home Security Camera Videos!
Online: upload your video or image, select the setting & download the fixed result.
Try different settings to see different results.
Click here
https://t.co/lAYPAu9YI6
#homesecurity #ecobee #AvertX #NetGear #orbi https://t.co/P42PN1qOja
Dan Moren @dmoren
Reported 2021-03-30 10:13:48
@ecobee Trying to track down a missing delivery, but your online support chat is not available, even though we’re within that time window. ¯\_(ツ)_/¯
Barnett & Associates, LLC @BarnettandAssoc
Reported 2021-03-29 14:10:11
How to FIX your Home Security videos & images!
VIDIYO!!!
Online - simply upload your video or images, select the setting & download the fixed result.
NO COST TO TRY!
Click here
https://t.co/lAYPAu9YI6
#Samsung #Blink #ecobee #AvertX #NetGear #Orbi https://t.co/MQSECXeBDl
ecobee @ecobee
Reported 2021-03-29 13:34:46
@Symtrips Hmm, that doesn't sound right. Let's take a closer look at this together, Kendall. Please send me a direct message with your ecobee serial number, email address, and a detailed description of when you last noticed this problem. Happy to look into this with you.
Kendall M. @Symtrips
Reported 2021-03-29 12:41:34
@ecobee 1) Fix your web chat to not reset every time I switch focus 2) Got setup ECO+ notifications with no option to setup in the app 3) WHY did someone think it was a good idea to make the thermostats beep every 10min after getting ECO+ setup notifications!?!
Mike Shafirka @MShafirka
Reported 2021-03-29 07:50:25
@joeylorich @AlyssaM_InfoSec I never had a problem with the ui with nest. Plug it in and do your thing for a week and it builds the schedule. I found it easy to modify on my phone, but I haven’t used Honeywell or ecobee, so I couldn’t compare.
Cee @Delirium213
Reported 2021-03-29 07:00:17
@weeecobee1 No problem! Will keep an eye out
Raymond Galapia @RaymondGalapia
Reported 2021-03-29 00:20:20
@ecobee I’m having the same problem!
Barnett & Associates, LLC @BarnettandAssoc
Reported 2021-03-28 22:12:10
How to CLEAN & FIX your Home Security Camera Videos!
Online: upload your video or image, select the setting & download the fixed result.
Try different settings to see different results.
Click here
https://t.co/lAYPAtSnQy
#homesecurity #ecobee #AvertX #NetGear #orbi https://t.co/vq1rDfchHO
Steve Edwards @sedward5
Reported 2021-03-28 20:57:23
@AlyssaM_InfoSec I’ve had an ecobee and a nest. Both good at what they do. Haven’t ***essed the security of either, though. 🤷🤣 Nest is more likely to run into the @killedbygoogle problem.
Tommey Liang⭐ @tommeyliang
Reported 2021-03-28 19:47:43
Was able to fix it earlier this morning when I set it back to 73 and played with the threshold temperature, now it ****s every 45 minutes (which is a lot better) and for eight-nine minutes.
Central cooling can be hit-or-miss sometimes. #Ecobee
EM2 @bigmc023
Reported 2021-03-28 19:44:24
@ecobee I have 5 of your thermostats in the house. They have been relatively problem free since installed and now won’t stay on the wifi. Independent wifi router running 2.4ghz signal just for the thermostats. They sign off all the time and also Alexa craps out too. What to try??
Barnett & Associates, LLC @BarnettandAssoc
Reported 2021-03-27 12:41:08
How to CLEAN & FIX your Home Security Camera Videos!
Online: upload your video or image, select the setting & download the fixed result.
Try different settings to see different results.
Click here
https://t.co/lAYPAtSnQy
#homesecurity #ecobee #AvertX #NetGear #orbi https://t.co/MbBIh8h59I
Mary Pustejovsky 😷 @mpusto
Reported 2021-03-26 13:40:18
Related climate action--get a smart thermostat. Austin Energy offers rebates and incentives to hook up with their energy demand program. I got an Ecobee and it was hands down the best UX I've ever experienced. More info. https://t.co/CX6lkUtK4R
Barnett & Associates, LLC @BarnettandAssoc
Reported 2021-03-25 22:41:05
How to CLEAN & FIX your Home Security Camera Videos!
Online: upload your video or image, select the setting & download the fixed result.
Try different settings to see different results.
Click here
https://t.co/lAYPAtSnQy
#homesecurity #ecobee #AvertX #NetGear #orbi https://t.co/ggkIdW8yGE
Mike Newman @MichealCNewman
Reported 2021-03-25 22:36:40
@ecobee Broken link
ecobee @ecobee
Reported 2021-03-25 10:32:18
@mdean1981 Hmm, that doesn't look right, Mike. Please send me a direct message with your ecobee serial number and a detailed description of when you last noticed this problem. Happy to look into this for you!
Barnett & Associates, LLC @BarnettandAssoc
Reported 2021-03-22 23:05:09
How to FIX your Home Security videos & images!
VIDIYO!!!
Online - simply upload your video or images, select the setting & download the fixed result.
NO COST TO TRY!
Click here
https://t.co/lAYPAtSnQy
#Samsung #Blink #ecobee #AvertX #NetGear #Orbi https://t.co/i5NEtazw3e
Wirecutter Deals @WirecutterDeals
Reported 2021-03-22 17:14:12
The temperature sensors we recommend for our runner-up smart thermostat, the ecobee Room Sensor 2-pack with Stands 🌡📡 is down to $50 (from $70) https://t.co/LIOL4XAWCs Buy: https://t.co/3qDaetM2xH