Is Cogeco currently down? Live Status and Outage Reports

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Clint Bubba O'Neil @BubbaCHCH

Reported 2020-10-24 00:09:18

@omicbumz @tacosoverrated2 There's been lots of changes over a decade. I would agree with you for some OHL as (even up to last season) not all games are broadcast in HD. That is not our fault. Thats a Cogeco, OHL issue. Otherwise nearly everything that you see in my casts is 720 and up.

James @jomsie

Reported 2020-10-23 22:18:46

@cogecohelps is there an outage in Oakville? Internet died.

Cogeco @cogecohelps

Reported 2020-10-23 20:32:12

@AdamLewis91 Good evening, Adam! It appears that the outage in the Muskoka / Bracebridge area is still ongoing at this point. No known ETR as of yet but crews will be working to restore services as quickly as possible! Thanks #Cogeco ^Sandra.

Amie Pacheco @amiepacheco

Reported 2020-10-23 15:58:19

@cogecohelps my TiVo remote is completely dead and new batteries doesn’t fix it. Are we able to get a replacement remote somehow?

Cogeco @cogecohelps

Reported 2020-10-23 15:49:38

@ZarnovG Hi Zarnov, Thanks for reaching out. We did have a brief issue in Thorold that was corrected just a few minutes ago. Is your service still offline? Thank you, #Cogeco ^Peter

Daniel Valdez @danni

Reported 2020-10-23 12:09:51

. @cogecohelps Hi there - is there an ETA for the current outage in Niagara Falls? Is been an hour...

Cogeco @cogecohelps

Reported 2020-10-23 12:03:41

@JamieKing__ Hi Jamie- yes there is. Techs are on site working on the issue. Thank you for your patience. #Cogeco ^Jodi

Jamie King @JamieKing__

Reported 2020-10-23 11:48:52

@cogecohelps Hi there - is there an outage currently in Virgil (Niagara-on-the-Lake)?

Cogeco @cogecohelps

Reported 2020-10-23 11:21:18

@cobbie_27 Ok- I just responded to your DM- there is an outage. Thanks so much #Cogeco ^Jodi

jenny from the block @jennnaparsons

Reported 2020-10-23 11:20:18

Cogeco - “Oh you guys have 65 patients booked today? No problem let me just turn ur phones off”

Cogeco @cogecohelps

Reported 2020-10-22 11:28:11

@Asagron @cogeco Hi Andrew, glad to hear our team was able to fix the noise issue! Thanks for reaching out and letting us know. #Cogeco ^Cole

Dave Bouchard @davebouchard64

Reported 2020-10-22 11:18:50

@cogecohelps @cogeco AND THATS MY POINT...I have been on the phone several times with this and Cogeco is using COVID as an excuse. Its been since MARCH!!! Its almost NOV! All of you simply seem content in p***ing the buck. COGECO service sucks! I quit before.. ill do it again. Your move! Fix it!

Dave Bouchard @davebouchard64

Reported 2020-10-22 10:21:22

@cogeco Its now OCT 22nd and this issue of my cable wire running over my neighbor's property, over mine and was supposed to be temporary is still NOT fixed. Three techs showed up in July and said it'd be buried within 10 days, NOTHING. Cogeco tech is brutal! TO THE PHONE, AGAIN!

Cogeco @cogecohelps

Reported 2020-10-22 09:55:19

@AndrusStacy Hi Stacy, yes unfortunately there is an issue we are experiencing however the team is working on it. Thanks #Cogeco ^Cole

Stacy Andrus @AndrusStacy

Reported 2020-10-22 09:52:51

@cogecohelps @Pawzx2 So...the outage page has an outage?

Dave Bouchard @davebouchard64

Reported 2020-10-22 09:22:19

Its now OCTOBER 22nd and this issue of my cable wire running over my neighbor's property, over mine and was supposed to be temporary is still NOT fixed. Three techs showed up in July and said it'd be buried within 10 says... NOTHING. Cogeco tech is brutal! TO THE PHONE, AGAIN!

Cogeco @cogecohelps

Reported 2020-10-22 09:10:35

@MikeSmi54174620 @cogeco Hi Mike, if you have been experiencing brief issues it would be best to reach out to the tech team at 1-855-542-2805 so they can look into it for you. They will be able to check what may be causing the loss of connection and service outage. Thanks #Cogeco ^Cole

Cogeco @cogecohelps

Reported 2020-10-22 09:09:18

@Pawzx2 Right now our Outage page is having some technical difficulties and we are working on restoring it. If your service is working but not to its full capabilities this may be another issue. If you call 1-855-542-2805 our Tech team can take a look for you. Thanks #Cogeco ^Cole

Cogeco @cogecohelps

Reported 2020-10-22 08:39:03

@4rdw1ck1884 Hi AshCole, is your internet still down this morning? If so can you please give our tech team a call at 1-855-542-2805 so they can look into it. Thanks #Cogeco ^Cole

AshCole @4rdw1ck1884

Reported 2020-10-22 00:52:49

Internet has been down for over an hour and a half. What gives? @cogecohelps

The Terrible Hook @TheTerribleHook

Reported 2020-10-21 18:58:14

@whiskynsunshine @ThatAshleyErin I'm still trying to track down how my daughter and I can watch this one on @Cogeco or anywhere else. #LoveAndMonsters

Mandingo @MannndingoPS

Reported 2020-10-21 17:36:29

@cogecohelps Internet has been down in Beamsville for two and a half hours

Paul @Buddy65495241

Reported 2020-10-21 17:14:26

@cogecohelps @cogeco Let me know how it goes with Justin first. I have never met a more dysfunctional business then Cogeco. The CSR #woman was rude and seemed less then interested in fixing our issue. We got bounced around from transfer to transfer only to have you guys disconnect from us. #tired

Cogeco @cogecohelps

Reported 2020-10-21 17:14:00

@BrynSwan @cogeco Hi Bryn, I'm sorry to hear about the service outage. I am not seeing any issues reported for your area at this time. Have you tried to reset the modem? Here is a how to link, if needed: https://t.co/Zizalpsll9 Please let me know how this goes? #Cogeco ^Karen

Bryn Swan @BrynSwan

Reported 2020-10-21 16:37:40

@cogecohelps is this acct active again for client issues? My internet is out in Kingston. Is this a general outage or just us? Restarted router a minute ago.

Paul @Buddy65495241

Reported 2020-10-21 12:52:45

This is what @Cogeco really is! Not what there ads say. This company is pathetically run and as you can see har***es it’s customers that dispute charges. We cancelled our cable and internet with them yesterday! They don’t write down notes when you call in and act dumb 🤦‍♂️ #cable

Paul @Buddy65495241

Reported 2020-10-21 11:34:30

@cogecohelps @cogeco That is a picture of my tv screen that says my internet was down as usual around the 3am-4am so sick of this happening. I am not calling that phone number because your CSR are arrogant! I will be making arrangements to change my service provider. You guys don’t deserve $$ #cogeco

Cogeco @cogecohelps

Reported 2020-10-21 11:01:53

@JonBrommet Good morning Jon, I'm sorry that you are having these technical issues. Please provide your postal code in the link https://t.co/b8bId4TSYb which will then let you know about your outage status. If it shows there is no outage please call us at 1-855-542-2805. Thanks #Cogeco ^Amy

Cogeco @cogecohelps

Reported 2020-10-21 10:56:09

@Sup3rDave Good morning Dave, I'm really sorry for any frustration due to the outage today. Our techs are there working on it to resolve ASAP but I don't currently have an ETA. Thanks #Cogeco ^Amy

Cogeco @cogecohelps

Reported 2020-10-21 10:21:09

@julielawlor1 @cogeco @haltingstate Good morning Julie, I'm very sorry to hear about your family member and I also do apologize for all of this frustration while we work to fix the spam issues. Resolving spam filter concerns can be a complicated task but I know that it is a top priority for us. Thanks #Cogeco ^Amy

Dave @Sup3rDave

Reported 2020-10-21 09:59:01

@cogecohelps any eta on the Oakville outage? It’s been down all morning. Someone cut a fiber line or something?

Boorgoplee8 @kodeblue71

Reported 2020-10-21 09:26:57

#cogeco #badservice #internetservice #bellcanada @cogecohelps thank you for a week with no internet. Your guy accidentally unplugs my service here and I pay the price of waiting for an appt to fix the problem.

Cogeco @cogecohelps

Reported 2020-10-21 09:00:17

@cwiggy @cogeco Good morning Chris, I'm really sorry to see that you were part of the outage last night. Are your services working again this morning? Thanks #Cogeco ^Amy

Cogeco @cogecohelps

Reported 2020-10-21 08:36:33

@Saliljoshi @cogeco Good morning Salil, it does appear that there was an outage in that area last evening. Is your service working this morning? I apologize for any frustration that the outage caused. Thanks #Cogeco ^Amy

Salil @Saliljoshi

Reported 2020-10-21 07:29:56

@cogeco is the service down I Halton

Chris C-W @cwiggy

Reported 2020-10-20 22:13:32

@cogeco our neighbourhood had an outage last week and we have no internet again tonight L2V1W4

Garrett @Hekwah

Reported 2020-10-20 19:17:31

@cogecohelps What are the odds of this "node issue" thats been going on for 3 weeks in kingston getting fixed? Constantly dropping out of meetings is gonna get me fired.

Cogeco @cogecohelps

Reported 2020-10-20 18:29:11

@Matt44Hayes Hi, Matt. There's currently three neighbourhoods down in Burlington. No official ETR; but we're working to restore asap. #Cogeco ^Steven

Cogeco @cogecohelps

Reported 2020-10-20 18:26:27

@Patrick_ORourke Hi, Patrick. There's currently three neighbourhoods down in Burlington. No official ETR; but we're working to restore asap. #Cogeco^Steven

Leslie Ashby @leslieashbynow

Reported 2020-10-20 17:50:32

@cogecohelps What is the point of @cogecohelps when there is nothing here about the current outage not very helpful

Leslie Ashby @leslieashbynow

Reported 2020-10-20 17:48:01

@cogeco where is the update on the outage in Burlington for over THREE hours!!!

Michel Labonte @MichelLabonte83

Reported 2020-10-20 15:50:56

@cogecohelps Thanks. It's an area in Burlington. The site confirms a full outage. Cheers!

Cogeco @cogecohelps

Reported 2020-10-20 15:14:32

@Mic****abonte83 Hi Michel. Not sure what city that is, but you can find our most up to date outage information at https://t.co/b8bId4TSYb. Thanks #Cogeco ^Graham

Tomyallen @Tomyallen

Reported 2020-10-20 15:03:32

My service has been down literally all day. @cogecohelps So much for getting my editing done tonight. #FirstWorldProblems #cogeco #internet #outage https://t.co/3f1e6SNUoW

Cogeco @cogecohelps

Reported 2020-10-20 15:00:00

@jbraguez Hey there. I can confirm there is an outage in the Burlington area. You can stay updated at https://t.co/b8bId4TSYb Thanks #Cogeco ^Graham

Cogeco @cogecohelps

Reported 2020-10-20 14:49:32

@Jeremyd2046 Hi Jeremy. I responded to your other tweet, and we have confirmed there is an outage in your area. Thanks #Cogeco ^Graham

Cogeco @cogecohelps

Reported 2020-10-20 14:37:58

@Jeremyd2046 Hi Jeremyd. There does appear to be an outage that just got posted in Burlington. We are dispatching technicians to restore the service as quickly as possible. You can stay up to date at https://t.co/b8bId4TSYb Thanks #Cogeco ^Graham

Jorge Braguez @jbraguez

Reported 2020-10-20 14:34:35

@cogecohelps internet appears to be down on Creek Way, Burlington

Jeremy D'Oliveira @Jeremyd2046

Reported 2020-10-20 14:34:21

@cogeco Are there known internet outages in Burlington? I've been down for a while now and even after reset my router is not reconnecting.

Jeremy D'Oliveira @Jeremyd2046

Reported 2020-10-20 14:21:32

@cogecohelps Are there known internet outages in Burlington? I've been down for a while now and even after reset my router is not reconnecting.

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