Reported 2021-07-29 10:43:46
Hey @startca @cogecohelps our internet dies constantly because your modems are bad but this time a reboot didn't fix check your stuff in St Catharines something is broken
Reported 2021-07-29 10:34:47
@ikliu_ Hey there- we do have a reported issue and we are working on it. Thanks so much for your patience. Thanks #Cogeco ^Jodi
// ivy // @ikliu_
Reported 2021-07-29 10:32:51
@cogecohelps ****o, experiencing internet outage in Burlington L7M, any update? Thanks!
David Harvey @davidharvey
Reported 2021-07-29 10:25:50
And here we are again: fourth internet outage in just over 24 hours. What’s going on at @Cogeco?
Reported 2021-07-29 10:02:57
@LozBarns There is a small outage still but a larger one was restored. Can you try to reset the modem?https://t.co/ZizalpJWcH #Cogeco ^Jodi
Reported 2021-07-29 09:53:09
@wernernickerson Hey there- not seeing an issue there- can you DM me and I can check for you? Thanks #Cogeco ^Jodi
Werner Nickerson @wernernickerson
Reported 2021-07-29 09:48:43
@cogecohelps hi. Is service in Ancaster down? Reset modem but no luck. L9G
Reported 2021-07-29 09:44:02
@aHarmlessSeaL Hey there- I see an outage there and we are working on the resolution so I hope its back up soon. Thanks #Cogeco ^Jodi
Reported 2021-07-29 09:41:59
@cogecohelps burlington internet still down. L7L
Reported 2021-07-29 09:20:22
@cogecohelps I request to reset my p***word or request myforgotten p***word and it says my email is invalid yet I get my monthly bills to it. Is your system down?
Loz ⭐️⭐️ @LozBarns
Reported 2021-07-29 09:09:57
@cogecohelps Funny that your outage tracker doesn't show it.
Kelster (She/Her) @CYWtweets
Reported 2021-07-29 08:47:31
Rain day today so of course @cogeco would be Down all morning. #PleaseSendHelp #NoInternet
Reported 2021-07-29 08:30:35
@jackview @cogeco Hi Jack- I am seeing an issue there and we are working on it. I hope its resolved soon for you. Thanks #Cogeco ^Jodi
Reported 2021-07-29 08:29:40
@LozBarns Hey there- I am seeing an issue there right now and we are working on it so hopefully it wont be long. Thanks #Cogeco ^jodi
Loz ⭐️⭐️ @LozBarns
Reported 2021-07-29 08:25:33
@cogecohelps outage in bronte ? Pls advise
Reported 2021-07-29 07:55:42
@Dunning_Mr Hi Andrew, We are currently aware of an outage that Cogeco has posted for Milton this morning. They are advising a ETA on resolution of 10:56 am.
Reported 2021-07-28 20:37:40
@xlguru My apologies I misunderstood. What I can suggest is reach out to our tech click to chat team here https://t.co/g9B8ZJqbje . They can walk you though setting up the onep*** and will most likely be able to find out why it's giving that issue. #Cogeco ^Alisha
Reported 2021-07-28 20:01:09
@xlguru Is there an issue setting up the One P*** on the main 4K TiVo unit? Or recording it in regular HD to watch on the TV set with the mini? The only DVR system we have that is fully 4K is our new Epico IPTV boxes. #Cogeco ^Alisha
Nathalie Lavoie @nlavoie42
Reported 2021-07-28 18:12:33
@cogecohelps is there an issue with the internet in Chippawa?
Copa Deb @DebCopa
Reported 2021-07-28 14:53:55
@cogeco @TekSavvyCSR Having internet problems. We have Teksavvy as provider through Cogeco lines. Cogeco guy tells us a problem with line to our house and they will email when they can fix it. Seems like 8 to 12 week to fix a service we pay for. Unacceptable.Shame Cogeco/Teksavvy
Reported 2021-07-28 13:00:58
@cogecohelps, you are coming to my area soon, and I was looking at your website but it does not list any prices and lists 90Mbps down as the cheapest package. If this is the cheapest, what is the monthly cost? If there is a cheaper package, please advise.
Reported 2021-07-28 11:41:03
@alxdzo @cogeco Hi Alex, sorry to hear that. If you are experiencing issues please DM us so we can investigate any issue that you may be experiencing. Thank you #Cogeco ^Cole
Stephen Blair @blairs1
Reported 2021-07-28 10:02:05
@cogecohelps it’s sad as I had issues weeks ago, tech out to fix it and was solid until I woke up this morning.
Reported 2021-07-28 10:00:46
@blairs1 Hi Stephen, this does not sound like an outage if the services are still working somewhat. Can you try messaging our team here: https://t.co/g9B8ZJqbje if you are not able to contact our team through the phone. Please also reboot your modem. Thanks #Cogeco ^Cole
Stephen Blair @blairs1
Reported 2021-07-28 09:58:44
@cogecohelps currently under an outage. tv works, internet speed is greatly reduced to below dial up. I tried calling but when I try to call, all I get is a fast busy. you guys having issues too?
// ivy // @ikliu_
Reported 2021-07-28 09:50:09
@cogecohelps on your website it shows the outage is resolved but I still have no internet in Burlington, please advise
David Harvey @davidharvey
Reported 2021-07-28 08:55:07
Second @Cogeco Internet outage of the day, and it’s not even 9am yet. I’ve reset my modem multiple times. With 2 people working from home, this is more than just an inconvenience.
Reported 2021-07-27 15:44:35
@budgie_girl2 @Sharonsmall56 @screening_room_ @cogeco @Mailchimp I understand. What you can do is call into tech or email Internet.Support@Cogeco.com. A ticket will most likely need to be created to resolve this issue. #Cogeco ^Alisha
brandon zeng @brandonzeng2
Reported 2021-07-27 15:23:50
@cogecohelps ****ing pls fix ur ****ing servers am getting ****ing no wifi. THIS IS **** 100% UR FAULT. AM IN CLUTCH SITUATION AND I GET 200 PING??? ARE YOU ****ING STUPID?? PLS U ARE 100 BILLION DOLLAR COMPANY.... USE SOME OF THE MONEY TO FIXING SERVERS!!!!!!!!!!!!!!!!!!
Reported 2021-07-27 11:38:04
@Manafhasan @cogeco Good morning Manaf, I'm so sorry about this frustration. We are aware of the outage and have a team there now working to get the service restored ASAP. The ETA currently is 1 hour. Thanks #Cogeco ^Amy
Reported 2021-07-27 11:22:00
@cogeco having internet outage in my area ,L6m4r8 ,since 8.30 am. I am working from home and without internet, I can’t do that much. When we can expect the service to resume ?
Reported 2021-07-27 09:45:49
@Algea_Eris Good morning Gage, I'm so sorry that you are having WIFI issues. Can you please reach out to us via click to chat so that we can fix this ASAP for you. https://t.co/g9B8ZJqbje Thanks #Cogeco ^Amy
Reported 2021-07-27 08:43:21
@cogecohelps Just got a text message from Cogeco and seems to be an issue affecting my building. Being told you are working on it!
Reported 2021-07-27 08:39:42
@cogecohelps ****o - my internet is currently down in the Oakville Dundas andTrafalgar area. Are there outages happening?
Reported 2021-07-27 08:12:21
@Don52675495 Hi Don, sorry to hear that. We receive the programming directly from the channels so it may be an issue with them airing the incorrect show. Apologies for any inconvenience #Cogeco ^Cole
Ryan Pelletier @rGxRyan
Reported 2021-07-26 19:13:56
Getting a bad us/ds connection on my router. Ive reset a few times. Is Cogeco down currently? @cogeco @cogecohelps
Reported 2021-07-26 15:19:24
@gr8wheels @cogeco ****o, Cogeco is aware of the issue and the resolution is currently in progress. Thank-you for your patience while it is being worked on. #Cogeco ^Alisha
Cassie F. Cohen @CassieFCohen
Reported 2021-07-26 15:18:15
@rcarrick Cogeco the worst . I have to book a minimum of 19 minutes on hold and another 15 minutes to resolve… and trust me, they have zero desire to resolve the problem
Markets, Options & more @Markets_Options
Reported 2021-07-26 12:10:02
@thisrogertaylor @JerryFinelli @CNBC @jimcramer @carlquintanilla @KellyCNBC EVEN THE BIG CANADIAN CABLE COMPANIES (like Cogeco) HAD NO IDEA ABOUT THIS CHANGE. (But “their technical team is looking for a quick resolution”). 😂
YourTV Ottawa Valley @yourtvov
Reported 2021-07-26 11:18:41
Plane crash near Petawawa, the 424 Squadron made the resuce and transported to PRH. Thank you.
#CogecoNews #YourTV #TrulyLocal
Reported 2021-07-26 10:29:04
@20C_mod_fan @cogeco Good morning, Thanks for reaching out to us today. We are aware of the switching issue with the CNBC channel. Our technical team is working towards a resolution. #Cogeco ^Karen
Reported 2021-07-26 10:16:56
@cogecohelps I phoned and they told me they have an area wide issue on Cogeco's end with poor signal problems. Could take 2 hours to a couple days to resolve. South East Oakville. Just FYI.
Reported 2021-07-26 09:39:48
@Howard_Rabb @TommysToyotas @cogeco Good morning Howard, We are aware of the switching issue with the CNBC channel. Our technical team is working with the network for a quick resolution. Thanks for your patience while we work on this. #Cogeco ^Karen
Reported 2021-07-26 09:33:58
@TommysToyotas @cogeco Hi Tom, We have been made aware of a switching issue with the CNBC channel. Our technical team is working with the network to get this resolved as quickly as possible. #Cogeco ^Karen
Reported 2021-07-26 08:37:41
@CoryKearney1 @cogeco Good morning Cory, I am sorry to hear that there was an outage for your area Saturday night. Please let us know how your service is today. We are here until 9pm if you still need any ***istance? Thank you, #Cogeco ^Karen
Reported 2021-07-26 07:31:36
@cogecohelps I'm supposed to get my internet today. I did the self installation process but stuck with the ! on the wifi status. It is full bars so location of the modem isn't a problem. Do you have to do something on your end now?
Cory Kearney @CoryKearney1
Reported 2021-07-25 23:34:14
@cogeco #CogecoSucks my lovely Cogeco internet went down Saturday July 24th. That outage cost me 6 figures. This is absolute bull****. Garbage service.
Joanne Lyon @jojosie30
Reported 2021-07-25 20:20:35
@cogecohelps is there an outage in Napanee? Currently have no cable or internet but website says there’s no outages in my area.
Ricky Zamora @Ricky__Zamora
Reported 2021-07-25 20:09:18
@cogecohelps No problem. Thanks.
Reported 2021-07-25 20:04:52
@Ricky__Zamora Hi Ricky! I'm sorry to hear that the outages page has not yet been updated to reflect the outage currently affecting some subscribers in GEORGETOWN and NORVAL. 🙁 This has been ongoing for just over an hour now, but there is still no ETR noted here as of yet. #Cogeco ^Sandra