Andrew McNulty @jethrogibbs22
Reported 2021-01-17 11:29:57
@cogecohelps this is ridiculous still trying to work threw ping spikes and latency issues this is a maintenance issue that needs to be fixed please
Reported 2021-01-17 10:37:33
@ChristianMUFC91 If you'd like to send a DM and provide your account info, I would be glad to ***ist you further. I can provide some suggestions to resolve the pixelation issue. Thank you. #Cogeco ^Sandra.
Shayla Bradley @shaylariane
Reported 2021-01-17 09:26:43
Someone or something snapped the internet line between our house and the pole (it’s sitting in our driveway) so we have a new kind of @cogeco outage over here. 🤦🏼♀️ Supposed to have a line person coming tomorrow between one and five. Yikes.
Reported 2021-01-17 08:54:34
@cogecohelps I’ve shared that many neighbours are still having issues since your major outage last week, and nothing has been done is infuriating
Reported 2021-01-17 08:53:07
@cogecohelps Information sent-I’ve spoken with half a dozen people this week at Cogeco. The fact that my Internet is still down is appalling.
Jose Mussi @jmussi
Reported 2021-01-16 17:42:25
@cogecohelps I now have COGECO on speed dial and every time I call there is a message about some network issue in Milton or email problems. It seems to be getting worse and not better.
Jose Mussi @jmussi
Reported 2021-01-16 17:40:53
@cogecohelps Another day, another outage. What’s wrong with you guys? I had a technician here today and he left saying it was all ok and now we’re down again. This is so unacceptable. Forth time in three weeks.
wilson daniel @wilsond17329763
Reported 2021-01-16 17:10:35
@missymax1998 @cogecohelps Trying to contact their support is totally useless cause they’re not going to respond I had the same issue but I got it resolved with the help of cyberhack_081 on Instagram his fast and reliable
Reported 2021-01-16 16:47:39
@missymax1998 Hi Nancy! If you're still having this issue, please send us a DM and provide your account number and 4 digit PIN. Thanks! #Cogeco ^Sandra.
Reported 2021-01-16 16:32:12
@OnePuttCarlos @Debbie86896 The outage in Georgetown is still ongoing. Rest ***ured, we are working to restore the channels as quickly as possible! Thank you. #Cogeco ^Sandra.
Carlos Karim @OnePuttCarlos
Reported 2021-01-16 16:29:07
@Debbie86896 @cogecohelps Not yet, called and there was a message saying they were "investigating" and issue in the Georgetown area...
Reported 2021-01-16 16:10:12
@BradLisoweski Hi Brad! I am very sorry to hear about this. 🙁 It would not have done, if it wasn't absolutely necessary. I do apologize for any inconvenience the outage may have caused. Thank you. #Cogeco ^Sandra.
E. Graziani⚜️ @EGraziani1
Reported 2021-01-16 15:59:14
My internet provider #cogeco just had another #problem with the email service 😡😡😡 spent 40 minutes on the phone on hold. I’m going to have to ask for a refund due to interrupted service. @cogeco #Connectionissues #getyouracttogether
Reported 2021-01-16 15:31:14
@James999 Hi James! Yes, there appears to be an issue currently affecting email clients. This was just identified a short while ago. Rest ***ured, we will be working to resolve this asap! In the meantime, you may continue to use webmail without issue. Thanks! #Cogeco ^Sandra.
james999 on Parler james99 on Gab @James999
Reported 2021-01-16 15:06:25
@cogecohelps Can't seem to be able to get into my Email via Outlook ... tried webmail version ... no luck either ... is there an email outage?
Sharon cole @Sharonc171717
Reported 2021-01-16 13:57:48
@JPElliott67 @Senators @MapleLeafs @TSN_Sports @cogeco @BellMediaPR @NHL We had the same problem however it was in tsn5. Even though the guide said baseball! Who would of thought!
David Harvey @davidharvey
Reported 2021-01-16 13:42:37
They fixed the problem. For an hour. Now it’s out again. 😡😡 @cogecohelps
Reported 2021-01-16 13:42:30
@MattyMoffat Hi Matt! It appears that we are aware of the area issue, and an alert was posted an hour ago. Rest ***ured, Cogeco will be working to have this resolved asap! Thank you. #Cogeco ^Sandra.
Matty Moffat @MattyMoffat
Reported 2021-01-16 13:39:19
@cogecohelps We have been without MSNBC since yesterday morning, in Georgetown. Rebooted TiVo this morning, no change. Any chance this is a known outage and when can we expect it back?
Reported 2021-01-16 13:27:01
@cogeco is there another outage?
David Harvey @davidharvey
Reported 2021-01-16 11:08:27
Another day, another @Cogeco Internet outage. 😡
Reported 2021-01-16 10:27:20
@WasilikDiane Hi Diane! If you have not yet spoken to tech support, and the issue is ongoing, please send us a DM with your account number so we can ***ist. Thanks! #Cogeco ^Sandra.
Reported 2021-01-16 09:49:18
@Debbie86896 I'm sorry to hear that a service call is required to resolve your service issue, Debbie. If you'd like to send us a DM with your account number, we can see if it's possible to bump up that appointment date. Thanks! #Cogeco ^Sandra.
Debbie Campbell🇨🇦 @Debbie86896
Reported 2021-01-16 09:34:09
@OnePuttCarlos @cogeco @cogecohelps Me too! And they can’t fix it remotely. Have to wait until Wednesday evening for a serviceman.
Cindy Dilamarter @CindyDilamarter
Reported 2021-01-16 09:28:12
@PhilWarner19 @MaloneOCSB Cogeco isn’t available in rural areas. We have very limited options. We pay higher prices for less service. They also slow us down during peak hours due to overcrowded towers.
Reported 2021-01-16 09:23:54
@Imagicranium Apologies for the delayed response, Paul! 🙁 I do hope that was resolved quickly, however if the problem is ongoing please send us a DM with your account number. We'll be glad to ***ist! Thank you. #Cogeco ^Sandra.
Phil Warner @PhilWarner19
Reported 2021-01-16 07:20:44
@MaloneOCSB Not sure who your internet is through, but I recently called cogeco and moved from 175GB to unlimited data...my rate went down (and without extending my contract)...go figure! It’s worth a call
Reported 2021-01-15 19:07:30
Turns out even Cogeco's fix involved using a different dns server https://t.co/Fto3ANWngR
Reported 2021-01-15 18:56:42
@cogecohelps cogeco modem losing wifi intermittently. Works for couple of days than goes down. Have to turn off wifi with small black button on back of modem. Click again few minutes of waiting and then all good. Wifi is back??? Been happing for months
Reported 2021-01-15 18:42:27
@cogeco cogeco modem losing wifi intermittently. Works for couple of days than goes down. Have to turn off wifi with small black button on back of modem. Click again few minutes of waiting and then all good. Wifi is back??? Been happing for months
Jordan Leroux @jordan_leroux
Reported 2021-01-15 18:08:39
Down again. Isolated to us apparently. But no idea why. @cogecohelps
Reported 2021-01-15 18:03:45
Internet down in North Bay Area again ?
Jose Mussi @jmussi
Reported 2021-01-15 18:02:48
@cogecohelps @cogeco another day another outage. What’s wrong with COGECO? This is the worst service I’ve had ever!!
Jose Mussi @jmussi
Reported 2021-01-15 17:58:39
@cogecohelps is there a network problem in SE Oakville?
Reported 2021-01-15 17:16:46
@cogeco is there another outage in Oakville?
🇨🇦Matthew Dunn🇨🇦 @the905guy
Reported 2021-01-15 16:52:37
@MobileSyrup promoted @cogeco new tv service. EPICO. much like decent speed internet I can’t get it here. Can someone anyone offer ore than 190 down please?
Reported 2021-01-15 16:21:07
@cogeco we need the free tv stations now we are again in lock down
Also why can't we get Cp24. I know it's Rogers but we miss the Premiers Press Conferences some times because something else is on the other government channels
Dhanesh Kumar @cntctdkumar
Reported 2021-01-15 15:43:28
@cogecohelps @cogeco are you going to fix reliability issues with your highest speed and expensive plan or should I move out...It's been 1.5 months (new customer) and looks like would soon be ex-customer as your technical team just want to play blame game on modem/my devices 😡
Carol Tomalty @carricdesign
Reported 2021-01-15 14:19:01
@cogeco internet connection has been intermittent all day and has now been down for an hour or so #Kingston #cogecointernetproblems
Jordan Brak @jordanbrak
Reported 2021-01-15 12:44:10
@kathgms @cogeco Same issue seems to have been a 10 minute issue it’s back up now.
Hatchlings Creations @Marquess_of_Ga
Reported 2021-01-15 12:05:48
@cogeco are we having another internet issue?
Tyler Gauthier @Gauth_25
Reported 2021-01-15 11:53:04
Hey @cogeco fix your damn internet. Been trash for weeks now
Arlene B. @rlynn63
Reported 2021-01-15 10:51:59
@cogeco hi I’m in Milton area wifi is down again??
Jenn Sneyd @jengs139
Reported 2021-01-15 10:26:14
@cogecohelps is there an outage in the Meadow Heights area of bracebridge??
Reported 2021-01-15 09:49:29
@cogeco FIX YOUR ****ING SERVERS !! THIS HAS BECOME A WEEKLY THING ! I’VE LOST SO MUCH PROFITS DUE TO YOUR ****TY SERVICE, HOW IS THIS OCCURRING SO OFTEN ??
Brad Lisoweski @BradLisoweski
Reported 2021-01-15 09:43:38
@cogecohelps Why would you send a tech out at 915am to take down the internet on THE WHOLE STREET? Everyone is working from home and kids are virtual learning! Do better! https://t.co/bcYfTikLlK
Writer Adrienne @AdrienneBGBD
Reported 2021-01-15 09:38:31
@cogeco @cogecohelps - what's with the spotty service and interuptions again today? This is getting to be a regular problem. #amwriting #freelancer #workingfromhome #writerproblems
Reported 2021-01-15 03:24:59
Surely it’s easier, faster, fewer customers calling/on hold, less frustration to just tweet or post online that you’re having a system outage for a certain area... My goodness - even Cogeco can manage that...
Reported 2021-01-14 22:22:49
@cogecohelps your internet sucks in Pelham. Corner of Haist and Quaker. Fix my buddies internet
Tracey Truman @TrumanTracey
Reported 2021-01-14 21:46:06
@cogeco there is an outtage in Dundas. This happens all the darn time now. Everyday at least 10 or more times we loose internet. Can you please look into the issue? It's impossible to work or do school. You should have to give a credit for all the problems!