Is Century Link down right now?
(latest update April 20, 2021)
CenturyLink offers internet, television, phone and home security services. Television service is offered through satelite provider DirecTV or over the internet (IPTV) under the Prism TV brand. CenturyLink serves homes and businesses in 37 states. CenturyLink has previoulsy acquired Embarq (2009), Qwest (2010), Savvis (2012) and Level3 Communications (2017). Is it up or down? Is it down for me? Check the status or Report your issues below!
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Sophia Lipschultz @SophiaLipschul1
Reported 2021-04-20 00:22:35
@CenturyLinkHelp @SophiaLipschul1 To @CenturyLinkHelp and To Kiera,
this is the problem, on my screen I can only see 3 email messages I cant see all of them. Tech support is good yet they cant do anything. told me just to scroll no not what I want to do. I want 2C all my messages oncomputer ty
Nezuko Kamado @smolanimeimouto
Reported 2021-04-19 22:24:02
@JohnBuysse Tbh I can't say **** about her as both her and the FCC helped me get @CenturyLink off it's *** and fix my network pedestal.
Still left them for @CoxComm.
Aaron Land @PHXRenegade2
Reported 2021-04-19 21:09:46
@CenturyLinkHelp Thx for reaching out. CS took awhile, but issue was resolved.
ENGAGED Mentoh @MentohFN
Reported 2021-04-19 20:24:41
@CenturyLinkHelp @vzlcan fix this RATIO
Mike Hoffman @KeysightMike
Reported 2021-04-19 19:18:30
Got hung up on because of a local service outage that is unrelated. @CenturyLinkHelp I didn't want to put y'all on blast but it's getting ridiculous https://t.co/nzWbfMhfQg
Mike Rogers @mikerogers_
Reported 2021-04-19 18:28:06
@jboyens @CenturyLinkHelp centurylink's support is laughably bad. they only update their outage list once an hour, and the only thing their phone/chat reps can do is suggest you reboot your router. if that fails, they schedule an on-site technician.
JR Boyens @jboyens
Reported 2021-04-19 18:20:52
What is going on with @CenturyLinkSEA? I've got a coworker who has had 8 techs try to fix his fiber. He still has no Internet service and now they've broken a neighbors' service too. It's like a comedy of errors where each technician says they aren't the right one to fix it.
Anthony @Nexum7
Reported 2021-04-19 18:16:47
@CenturyLinkHelp hey is anyone working? I got asked for my service address over 5 hours ago in dm and then everyone vanished. No more responses or help with my problem.
MadmanAcrossTheWater/BorderCollieGuy @brent_kellogg
Reported 2021-04-19 17:34:46
@lea_dahkotah69 Satellite internet should already be available. Why hasn't @DIRECTVService done this so I won't have to have ****ty Centurylink DSL, which you may recall was less than 1mpbs? CL said it was my problem INSIDE the house. On Sunday it cleared up, Now 7mpbs as it should be. They lie.
Sabin Sapkota @sapkotasabu
Reported 2021-04-19 17:22:13
@CenturyLinkHelp I have an outage for over 4 hours and have been trying to schedule an appointment. Why is it so so difficult with you guys? I need internet.
opalnova ๐น #LandBack @opalnova
Reported 2021-04-19 17:05:29
.@CenturyLink down in SE portland ๐ฌ๐๐
Rachael Simmons @sportychick7310
Reported 2021-04-19 15:18:00
@CenturyLink you had people servicing a green utility box in my front yard, and the sprinkler they displaced is now watering my neighbors car and driveway and not my lawn. I need someone to come fix this. I have photos if needed of your contracted help. Please advise.
Bradley ใฝ๏ธ Bender @bdbender1
Reported 2021-04-19 14:34:10
@CenturyLink @CenturyLinkHelp
dissapointing how everything went today. Technician did not fix the issue. Then your online reps said no issue and was not very knowledgeable. I did online diagnosis and it shows problem with line. Now most wait until Thursday for new appt. https://t.co/2HyizIPVNz
dan(iel) @crucifying_
Reported 2021-04-19 13:56:32
@CenturyLinkHelp Internet hasnโt been working since 9am this morning. Trying to figure out if there is an outage in my area or whatโs going on. Please help.
Bradley ใฝ๏ธ Bender @bdbender1
Reported 2021-04-19 13:55:23
@CenturyLinkHelp @CenturyLink I made a complaint here about how the technician who came out this morning did not fix my problem. Erica and Cheri both attempted to try to help me. They failed. Can I have someone else?
Bradley ใฝ๏ธ Bender @bdbender1
Reported 2021-04-19 13:17:05
@CenturyLinkHelp @CenturyLink now it is so slow that I think I could run faster than the internet is going.. you need to fix this asap... I am so upset right now. https://t.co/l0fekMyo8q
Bradley ใฝ๏ธ Bender @bdbender1
Reported 2021-04-19 13:00:33
@CenturyLinkHelp @CenturyLink Very unhappy. Technician came out .. supposedly fixed my problem. Now my connection is slower than before. I am very unhappy.
Richard Dedor ๐ @RichardDedor
Reported 2021-04-19 13:00:10
Alright @CenturyLinkHelp ... time to escalate this.
2+ hours this AM on chat. No resolution. Got an apt for Wed 4/21. Got an email 15 minutes ago saying issue resolved, appt canceled.
Nope. Not the case. Speeds still only 6.5% what I'm paying for (wireless). Please DM me.
No Chinges ๐ @NoPuesStaCabron
Reported 2021-04-19 12:00:20
@CenturyLinkHelp how in the **** yโall be having an outage every week?!?! ๐๐
Peter Morville @morville
Reported 2021-04-19 09:22:33
I call @CenturyLink. They ask if I tried solving my problem via their website. I say yes and please tell me how to solve this problem in the future via your website. They chuckle, say sometimes it's confusing, and it's probably best to call us.
Lou Brown @EthnoTopics
Reported 2021-04-19 07:54:49
@CenturyLink @CenturyLinkHelp internet barely works in eastern NC. Outage for the past hour, but in and out basically all the time.
Fing Internet Alert @outagedetect
Reported 2021-04-19 07:13:58
๐ง Moderate Internet #outage ongoing: #CenturyLink in #Utah since 3:40 AM for one hour, 30 min, impacting #Sandy #Ogden #ParkCity +2 areas
๐บ๐ธ Live map and ****ysis
๐ https://t.co/7QgjaufIXK
#CenturyLinkHelp #CenturyLinkdown #CenturyLinkoutage #nointernet #EarlyMorning https://t.co/TlyZmDUMXf
Fing Internet Alert @outagedetect
Reported 2021-04-19 07:08:44
๐ง Moderate Internet #outage ongoing: #CenturyLink in #Colorado since 3:35 AM for one hour, 30 min, impacting #Parker #Gypsum #GrandLake +4 areas
๐บ๐ธ Live map and ****ysis
๐ https://t.co/ZIZy4xPb3D
#CenturyLinkHelp #CenturyLinkdown #CenturyLinkoutage #nointernet #EarlyMorning https://t.co/ReT6tENC1H
Fing Internet Alert @outagedetect
Reported 2021-04-19 06:48:05
๐ Moderate Internet #outage ended: #CenturyLink in #Texas since 4:40 AM resolved after one hour.
๐บ๐ธ Get notifications with Fing Desktop
๐ https://t.co/DWSFIrOKTj
#CenturyLink #CenturyLinkdown https://t.co/5t2pqNp6rF
Fing Internet Alert @outagedetect
Reported 2021-04-19 06:18:23
โก Moderate Internet #outage detected: #CenturyLink in #Utah since 3:40 AM, impacting #Sandy #Ogden #ParkCity +1 areas
๐บ๐ธ Live map and ****ysis
๐ https://t.co/7QgjaufIXK
Retweet if down for you too
#CenturyLinkHelp #CenturyLinkdown #CenturyLinkoutage #nointernet #night https://t.co/iS9aptdnBx
Fing Internet Alert @outagedetect
Reported 2021-04-19 06:17:39
โก Moderate Internet #outage detected: #CenturyLink in #Texas since 4:40 AM, impacting #Mabank #Houston #Gatesville +1 areas
๐บ๐ธ Live map and ****ysis
๐ https://t.co/nb3vtlYPNF
#CenturyLinkHelp #CenturyLinkdown #CenturyLinkoutage #nointernet #EarlyMorning https://t.co/3E326EiF1M
Fing Internet Alert @outagedetect
Reported 2021-04-19 06:12:44
โก Moderate Internet #outage detected: #CenturyLink in #Colorado since 3:35 AM, impacting #Parker #Gypsum #GrandLake +4 areas
๐บ๐ธ Live map and ****ysis
๐ https://t.co/ZIZy4xPb3D
Retweet if down for you too
#CenturyLinkHelp #CenturyLinkdown #CenturyLinkoutage #nointernet #night https://t.co/k4wpDFp9lu
WhoopsItsPete @WhoopsItsPete
Reported 2021-04-19 01:19:55
@CenturyLinkSEA hey there, what's with the internet being down. I have reset the modem and router about 20 times trying to get it to work. Would love to know if it's a regional thing or a personal thing.
Karl Hungus @hungus14
Reported 2021-04-18 22:49:06
@slpng_giants @OANN @ATT @Verizon @CenturyLink @DIRECTV They canโt. And I know Stankey (@ATTNEWS ) is aware of how perilous this situation is.
Whitacre, as cozy he was w/ the NSA, would shut OAN down in a NY second.
But he was from TX, and had strong ethics.
OAN is anti-American, not an alternative opinion.
Carolyn Mikell @CarolynMikell1
Reported 2021-04-18 19:42:51
@CenturyLink no internet all day in Tallah***ee. Can you explain the outage?
who dat who dat is @letsnotbeadick
Reported 2021-04-18 12:23:38
our internet has been down since yesterday morning... HOW AM I SUPPOSE TO WATCH MY KPOP VIDEOS @CenturyLink
Pat deVarennes @Ptdev
Reported 2021-04-18 11:41:20
Day 4, @CenturyLink still down. Opened a ticket on Day 1, told that if it didn't come up by itself, we'd have to wait until April 20th for a tech. Ridiculous, 6 day turnaround for help in a small city.
Dwewbob se pwodway @AmazingDrewbob
Reported 2021-04-18 09:23:23
@CenturyLinkHome "Your internet should feel like it could crash at any second!"
CLinkisGarbage @CLinkisGarbage
Reported 2021-04-17 04:45:01
@CenturyLinkHelp All day & all night the speed has been reduced to 1.0 to 1.5Mbps. Why are you throttling an already slow connection & if its a mechanical issue, why do you all not care enough to be on top of improving the overall experience. So damn tired of being told theres nothing you can do
Kalera Stratton @nisslbodies
Reported 2021-04-16 21:18:24
My university says they are going to send me an email as soon as they work out the problem with Centurylink that's preventing me from accessing my email.
J. Selby's @j_selbys
Reported 2021-04-16 20:08:11
We are experiencing technical difficulties due to a terribly timed @CenturyLink outage. We are closing and not taking anymore orders. Thank you to those who were patient with late and missing orders. See you tomorrow! โค๏ธ
Kalera Stratton @nisslbodies
Reported 2021-04-16 20:01:08
So now I have Centurylink internet, and no access to my OHSU email. Turns out, *this is a known problem with Centurylink*.
I'm not saying they're as bad as Comcast, but I am saying that so far I am not impressed at all.
CLinkisGarbage @CLinkisGarbage
Reported 2021-04-16 18:51:10
@CenturyLinkHelp Change my mind? I want better service. Calling you doesn't change anything, Im certain messaging wont change anything. The problem is a lack of faster speeds. You do not offer faster speeds. In order to help me, you would need to be able to provide faster speeds which you cannot
Nick Walker @NickDenver89
Reported 2021-04-16 18:16:23
@CenturyLink I need support for my downed internet line. The snow broke it and I have chatted in twice today. The first time I was told there would be a tech out to fix today. I chatted back in and was told that I had no appointment. No one showed up. I need help resolving this.
CLinkisGarbage @CLinkisGarbage
Reported 2021-04-16 18:00:32
@CenturyLinkHelp I called and there was nothing they could do to improve the slow speeds. I wish I could get rid of your service but unfortunately you have a monopoly where I live and are the only ISP available. No one is using the internet and here we are sitting at 1.5MB/s. FIX YOUR SERVICE
| KayJ | @LucasRuizOG
Reported 2021-04-16 17:43:23
@CenturyLink You guys need to fix your ****, my internet keeps cutting off then on. Quit downloading porn
Carolyn Krol @carolynkrol
Reported 2021-04-16 16:25:59
@CenturyLinkHelp It has now been four days. We have no information about the actual problem despite multiple employees showing up, looking at it, and leaving. We've called, tweeted, DMed. No luck. Please at least give us a direct contact for information on this issue.
Laura Artman, MBA @LauraLArtman
Reported 2021-04-16 15:49:54
FRAUD ALERT?! What the heck is the problem with @CenturyLink? They took an order for a service they now say they do not provide!!! WTF? Who is minding the store? Hey @FCC look for my complaint!
Your Highness ๐ @TrulyYoursPio
Reported 2021-04-16 15:20:52
@CenturyLinkHelp Which yโall tell me every time. I just got this modem less than six months ago so that really canโt and shouldnโt be the issue. But Iโm not waiting 4 business days to have some tech come out to install another modem that will cause the same issues in two months
UtilityAvenger @AvengerUtility
Reported 2021-04-16 14:38:33
@CenturyLinkHelp Thanks Karen. We have two broken poles in Hillsborough NJ from a storm, as well as other lines that need to be transfered. This neighborhood is concerned because this is a bus stop and hovering over the sidewalk. It appears other utilities have finished Thanks for your time.
KTVE - KARD @MyArkLaMiss
Reported 2021-04-16 12:30:57
The Monroe Police Department is currently working a multi-vehicle crash on US-165 North near Lumen Technologies, formerly known as CenturyLink. https://t.co/mT0XU0degm
CLinkisGarbage @CLinkisGarbage
Reported 2021-04-16 12:10:47
Please, @CenturyLink. Tell me exactly how you can fix this? Because calling and complaint after complaint doesn't help, so what exactly are you even capable of? Or do you only care if youre being paid an arm and a leg because clearly money is a lot more important if this is okay. https://t.co/IdCFgxAF4i
NetworkFixes.com @networkfixes
Reported 2021-04-16 07:41:03
@briana9 @CenturyLink @CenturyLinkSEA @CenturyLink @lumentechco have horrendously bad support system. We recently helped implement a block of static IP numbers. About 40 phone calls, 30 hours, 2 tech visits. First 27 hours total waste. Backend programming problem not detected by Philippine script readers.
Celtic Dabs @CelticDabs
Reported 2021-04-16 06:46:37
Second internet outage with @cox since I moved into my apt. Think I might be cancelling them and going back to centurylink. Never had an issue with them.
Ryan M. Adzima @radzima
Reported 2021-04-16 03:50:34
Perfect end to a super productive night - @CoxHelp goes down right as Iโm updating some files in lambda for (hopefully) final testing. Again. I canโt even keep track latelyโฆ
@CenturyLink your FTTH is all over neighborhoods right near me, please deploy to 89138. Iโll help dig.