Is Century Link down right now?
(latest update July 29, 2021)
CenturyLink offers internet, television, phone and home security services. Television service is offered through satelite provider DirecTV or over the internet (IPTV) under the Prism TV brand. CenturyLink serves homes and businesses in 37 states. CenturyLink has previoulsy acquired Embarq (2009), Qwest (2010), Savvis (2012) and Level3 Communications (2017). Is it up or down? Is it down for me? Check the status or Report your issues below!
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Chris Thompson @ridecat
Reported 2021-07-29 10:14:31
@CenturyLinkHelp do you have a service outage Denver 80206?
Beth Beals-Hawn @lvrugrats3
Reported 2021-07-29 08:57:59
@CenturyLinkHelp this is what my neighbor was told yesterday but I have to have a tech cone Friday? Is there an outage in my area? 82nd and East D area of Tacoma, WA 98404? https://t.co/qLhf5Ldq2R
Beth Beals-Hawn @lvrugrats3
Reported 2021-07-29 08:53:10
@CenturyLinkHelp is there an outage in my area, 98404? Spoke to customer service yesterday, on the phone and by chat resulting in an appt. for a tech to come Friday. Your support people told a neighbor that something got cut and that his internet should be back up at 11 today.
Your Favorite Gem♊ @BigRockShawty
Reported 2021-07-29 01:03:30
@CenturyLinkHelp are yall having an outage right now or what?
CodyMcPike @CodyCrue253
Reported 2021-07-29 00:46:45
@CenturyLink My internet has been down for 14.5 hours! Come on!!
John Stritzinger @jssg33
Reported 2021-07-29 00:05:45
But the issue is lets say you have 1M subs running 500Mb/s you have to build out DWDM to 300K towers to get ubiquity, its essentially a m***ive Optical Metro project... and when they are done they put Centurylink and everyone else out of business and its back to a 2 horse race.
Gem Gia @Gem_Gia
Reported 2021-07-28 22:01:51
@CenturyLinkHelp I did resolve my issue when I reached tech support in the US. The off-shore help desk people speak limited English and make the customer experience extremely frustrating!
Carol @cmbw44
Reported 2021-07-28 21:52:55
Day 18 with no @CenturyLink service. Customer service is aware and friendly. Apparently the techs just can’t manage to find/get parts to fix the problem. But I’m ***ured the matter is being taken very seriously.
Justin Baden @justin_baden
Reported 2021-07-28 21:29:39
@CenturyLinkHelp UPDATE: @CenturyLink I’m being told my account is suspended and they want to transfer me to the finance department… I’m on auto-pay. I have a friend that works Century Link who ran the tests already, the line is down. I’ve known that for three weeks. Absolute garbage.
Stacey Champion @ChampPR
Reported 2021-07-28 21:17:30
@StreetsPHX @CityofPhoenixAZ @PHXcitymanager @CoxComm @CenturyLink If the catch basins were blocked, how did half the city’s crap get down there? Also, are those lines supposed to go straight through like that?
Turner Henderson @TurnerHenderson
Reported 2021-07-28 18:15:41
@GovParsonMO crack down on the monopoly that @CenturyLink has in Bates county. They are not allowing the citizens to have any other internet provider. They are forcing customers to pay for services that are less than 3 MGPS. That’s down right criminal.
Gin Science Believer🏳️🌈🇺🇸 @Lolo2992
Reported 2021-07-28 18:13:25
@CenturyLinkHelp Tweet 1: I have spent 2 hours of my life that I can't get back trying to get help from your company today, to no avail. My dad's phone and internet are down. He lives alone and has multiple health issues. He has had to call 911 for himself...
Turner Henderson @TurnerHenderson
Reported 2021-07-28 18:11:54
@CenturyLink restricting the citizens in Bates County to criminally low internet speeds when they have to work from home due to a global pandemic and creating a monopoly by not allowing competitor companies to offer service is illegal and down right ****ed up.
Jill E. Rulli @JillRulli
Reported 2021-07-28 17:34:24
.@CenturyLinkHelp, what are the odds that @Xfinity can get me back online before Saturday?
Jill E. Rulli @JillRulli
Reported 2021-07-28 17:32:31
UPDATE: @CenturyLinkHome believes they resolved our issue by scheduling someone for this Saturday, ie Day 6 of the issue, and BONUS: we get to cancel our weekend plans bc we need to be home between 8:45a -4:45p for, you know, whenever they feel like making this right. #ThanksGuys
ERIC HEFFERNAN @eric_heffernan
Reported 2021-07-28 13:56:08
@CenturyLinkHelp @WhiskersWine Is there an outage going on currently?
Not working in Idaho.
Xcelsus7 ⚽️ @joelangel007
Reported 2021-07-28 12:34:44
Hey @CenturyLinkHelp @CenturyLink do we have a service outage out in Gilbert, AZ?
Galaxy History @GalaxyHistory
Reported 2021-07-28 12:22:47
On this day in 2014, not even a power outage could stop the Galaxy recording their 4th victory in 6 games, as first half goals from @gyasinho, @landondonovan and @StefanIshizaki gave @LAGalaxy a 3-0 win over Seattle Sounders at CenturyLink Field #LAGalaxy https://t.co/0FVl0TJHuX
Ellen Dagenhart @EllenDagenhart
Reported 2021-07-28 11:50:07
@CenturyLinkHelp Have been on hold over an hour and a half trying to report an outage.
James @jc3527
Reported 2021-07-28 11:35:49
@CenturyLinkHelp can you see if there is an outage around 85212? Thank you
Russell McMillan @Russell06583357
Reported 2021-07-28 11:15:26
@CenturyLink Why is your internet always go down? It’s already happened 3 times today
Ellen Dagenhart @EllenDagenhart
Reported 2021-07-28 11:11:18
@CenturyLink trying to report an outage for an hour. where the **** are the humans?
Ellen Dagenhart @EllenDagenhart
Reported 2021-07-28 11:10:07
Trying to report an outage with Centurylink is an exercise in futility!
Mary Schmidt @maryschmidt
Reported 2021-07-28 11:05:41
BTW. @CenturyLink your Einstein chatbot for small biz support is very broken. The reply for everything is "Sorry I do not understand." (And, yes, I know how to use chatbots) #CustomerServiceBasics
Whiskers&Wine @WhiskersWine
Reported 2021-07-28 10:06:42
Called Centurylink this morning to help fix my internet and they said there’s an outage that will be fixed TOMORROW. On their website it says there are no outages. So wtf am I supposed to do??
IOError ctrl left alt F2 @mdklegin
Reported 2021-07-28 09:59:13
So @centurylink is down again. Maybe time to investigate @starlink we dont get severe weather often.
TheRussellWorthamShow @TheWortham
Reported 2021-07-28 04:17:47
It’s going on day 17 of my not having the internet @CenturyLink. While I am grateful that you’re working to fix an outage in my area, I am frustrated. While you’re waiting on equipment, can you switch to a line that works? Thanks 🙏.
NaniMarie @NaniWrites
Reported 2021-07-28 03:08:16
@CenturyLinkHelp Well, it took 4 agents and 2 hours (after 2 of them disconnected me) to finally get to Sherman, an American who knew his stuff. (The Filipina with the rooster in the background could not figure it out.) Sherman (my hero!) solved the problem in short order!
silvio @silviosic
Reported 2021-07-28 01:40:30
@CenturyLink absolutely does not care at all about their customer experience. Made me wait 3 weeks for an appointment to fix an issue in home just to stand me up and not even bother calling me to reschedule.
Julie Engbrecht @JulieEngbrecht
Reported 2021-07-28 01:17:08
I would like to personally thank @CenturyLink for keeping our internet outage limited to only 10 hours. It's not like people in our household were unable to work and lost hundreds of dollars of income!
AJK @aajk76
Reported 2021-07-28 01:04:37
@CenturyLink @CenturyLinkHelp I need a response from a credible person who can address my issue that I have not spent about 6 hours with via phone calls, messenger DMs and Twitter DMs all without any result.
Erickão @Erickao03
Reported 2021-07-27 23:59:25
@CenturyLinkHelp send help. Internet is down.
Jacob @Jacob82025067
Reported 2021-07-27 23:01:49
@CenturyLinkHelp How can I process a payment? The credit card on the account was stolen and frozen. I need to change the card on file. The Website is down and the phone call center is closed? Do I have any options
Steve Hoffman @stevehoffman
Reported 2021-07-27 22:27:20
@CenturyLink Why did you not call me back today as promised? Why did your rep try to force me to continue service past the day that I asked to cancel my account? Why did your website mysteriously have a problem only after I was hammered with attempts to retain my business? #Evil
Chris Brewer @C37820220
Reported 2021-07-27 20:57:24
@CenturyLinkHelp outage and customer service disconnected me three times.. no call backs… horrible customer service
Chris Brewer @C37820220
Reported 2021-07-27 20:54:50
@CenturyLinkHelp Is there an outage
Abigail Fuselier @AbigailFuselier
Reported 2021-07-27 19:40:33
@CenturyLinkHelp Hi, can you tell me why my internet has been down for 5 days and I’ve called over 20 times and today alone I’ve been on hold for 5 hours, spoke with 15 representatives, most offshore and no one can help me? I’ve been out of work for 3 days without pay.
SΛMΛNTHΛ @_uid0
Reported 2021-07-27 19:21:46
been using comcast for 1 week and we've already experienced more outage minutes than in the entire 1.5 years on centurylink fiber at our last address
all of these companies should be replaced by municipal broadband
when you move-in water, electricity, and internet should be on
jpovijua @jpovijua
Reported 2021-07-27 18:28:29
@ralph_cubed @CenturyLink Yeah Scott can you stop jerking Raphael around and deal with his issue please. Thanks.
J.Radical @jradone
Reported 2021-07-27 18:24:32
@CenturyLinkHome I’m reading this tweet from home on my with Verizon LTE because my Century Link internet is down/bad/unreliable
Random Fandom Media Group @RandomFandomYT
Reported 2021-07-27 15:44:39
@CenturyLink **** YOU!
FIX YOUR ****ING LINES YOU IMBECILES! Every time it storms your already ****ty service goes to hardcore ****!
Lynn Boatwright @lynn_boatwright
Reported 2021-07-27 15:42:09
@CenturyLink My post office in Esmont, VA has no internet and you say that you cant come to fix it until next Thursday. She basically can only sort mail without internet. I guess the small rural mixed race community doesnt matter in your corporate world.
Mike Kuerschner @mkuersch
Reported 2021-07-27 15:08:43
@CenturyLinkHelp why is the issue always on the customer? I just wasted 30min trying things before the agent said there was a known outage in my area and disconnected me before I could ask anything else. Do your jobs, provide your service please.
Stephanie @NailPolishNeed
Reported 2021-07-27 14:44:39
@HeidiKlaus3 @centurylinkvics @CenturyLink @CenturyLinkHelp Same problem here because I live in a rural area. Looking into Tmobile, but they won't have any equipment until September.
Diablö Jödi @DiabloJodi
Reported 2021-07-27 14:26:37
@CenturyLinkHelp Hey CL! You guys gonna fix the phone & internet connections in western Yavapai County, AZ or nah? Been over 48 hours now.
hbunny13 @hbunny13
Reported 2021-07-27 13:44:36
Guess what? My internet is out again @CenturyLinkHelp . Sitting on hold for a supervisor. Every day it goes out due to "outage" for over a week now. About ready to call corporate and maybe somebody can fix it. I pay for this
Devious Milkman @lyrtc
Reported 2021-07-27 12:42:57
Xfinity is hands down the worst internet provider. CenturyLink caps speeds but at least they’re reliable and charge you for what they’re worth 🙄
Tashena Evans @mrstataevans
Reported 2021-07-27 12:19:45
@CenturyLinkHelp how can I get to talk to a real person. My phone has been out for 2 weeks now and I’ve been trying to get ahold of someone to report the outage and it’s impossible
T_witterIsDumb @RickJam01604758
Reported 2021-07-27 12:09:35
@CenturyLinkHelp Internet service is down in the area and chat support queue was 60 deep when last I checked.
T_witterIsDumb @RickJam01604758
Reported 2021-07-27 11:57:12
@CenturyLinkHelp Any ETA on the service outage in the La Crosse WI area?
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