Is Booking.com down right now?
(latest update January 16, 2021)
Booking.com is an online travel agency for lodging reservations. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Ronak Harkhani @hr_ronak17
Reported 2021-01-16 08:58:01
@bookingcom I'm a hotelier and I want to pay you monthly commission of bookings but whenever I try to make payment in your account I always facing issue that your account is blocked, I'm already complaint many times but no one taking interest. Hotel I'd 3326233
Darren Kaye @DAKaye1968
Reported 2021-01-16 08:37:56
@bookingcom On many more occasions you promised me a refund, which you have since decided you wonโt pay me as the issue is with the hotel.....youโve wasted hours of my time trying to get through on the phone to no avail. If the cap fits ๐
User0824 @Strandedinicela
Reported 2021-01-15 18:02:45
@bookingcom the UK government has banned international travel, therefore people who booked holidays abroad can no longer stay in those hotels. Will you issue refunds as its no fault of their own?
Puneet Shukla @puneet_1911
Reported 2021-01-14 10:13:02
@bookingcom Really strange that due to your system issue you block my user account #poorservice #booking.com
Buyer Beware @BuyerBewareGB
Reported 2021-01-14 05:01:34
@bookingcom @sachacowlam When we had a problem with a fraudulent listing on https://t.co/ef1dMlOiGO, we found it impossible to get through to anyone who had an ounce of intelligence https://t.co/d6oK0PlwEv #Stupid #Clueless #CustomerService https://t.co/uZ85NENhpI
Jair Zuta La Rosa @jairzlr
Reported 2021-01-13 18:23:51
@bookingcom Iโm in despair trying to contact you (a problem with a reservation) and itโs impossible, through chat and calls. What can I do?
รine @ainebarrett_
Reported 2021-01-13 11:46:50
Really disappointed with the poor customer service from @bookingcom, after being a regular user of the website for years...chasing a query since 20th Dec and I canโt even access the live chat customer service feature now. Very frustrating after weeks of the same unresolved issue.
Sola Lawal @solaLawal1
Reported 2021-01-12 05:00:49
So I can no longer make bookings on @bookingcom mobile app. They said they can't explain the problem say it is confidential....say make i open another account. Confidential to who??? Nawa!
Rohan Pandey @Rohan_1204
Reported 2021-01-12 00:43:17
@bookingcom @Booking I had a confirmation booking im a property later due to my grandpa health issue we opt to cancel and owner cancelled booking with no penalty but he have yet not refunded complete amount. Neither answering call, whatsapp and chat from booking app
Paul-Louis Hernandez @PaulLHernandez
Reported 2021-01-11 20:54:27
@cryptocom @bookingcom Is the app with problem? Balance is showing 0...
William IV London @WIVlondon
Reported 2021-01-11 12:56:12
Guest house open for business !
Whilst the pub remains closed until further notice we can still accommodate you in our guest house if you come down our way for work.
Book on our website, airbnb or https://t.co/6ZhyeLGD7a
#guesthouse #bookingcom #londonhotel #hospitality https://t.co/H4d7N3XNkc
Girl Gone Crypto @girlgone_crypto
Reported 2021-01-11 10:37:20
@cryptolitarian @cryptocom @bookingcom yeah sadly I don't have plans for any big trips yet this year... we'll see how things go - but I'm at least trying to get little weekend trips in here and there. Are you somewhere that's super locked down?
LambosMaker @LambosMaker
Reported 2021-01-11 10:24:32
@sbhtksansai @SirLele @cryptocom @bookingcom I invested in this company in the ICO, I can ***ure you this is a big SCAM. they forced early investors to swap MCO to CRO when CRO was ATH and after few weeks it went down 90%. is it enough?
Emanuele Brion @SirLele
Reported 2021-01-11 10:11:49
@filipcourtois @KrizzMin @cryptocom @bookingcom Filip, to get the discount (between 0 and 25% + Card cashback using the MCO Card) you should click the Superapp button, then scroll down till โup to 25% at Booking...โ and then youโll see the discount at the end like in this simulation https://t.co/nozW4uDJP2
JoziStyle @JoziStyle
Reported 2021-01-11 10:03:37
@janjanmel @Boozy_Foodie @TourismKZN @dbntourism @ZAFoodMusketeer @MoreThanFoodMag @TravelChatSA @FoodandTravel_ @TravelGigolo @travel @MammaChefJozi @kitzluvs @SharonVW @LaMaZingMedia @GaloreSA @bjornsalsone @ilovezacom @S***ezza @bookingcom @First_Group_ZA I'm having the same problem with 3 of my service providers - unfortunately, their immediate rivals are not even competitive enough to respond to a sales query so I doubt they'll be much use in an emergency!
Kris โฟโก @KrizzMin
Reported 2021-01-11 09:16:43
@filipcourtois @cryptocom @bookingcom Look in the app at the lions button, scroll down you will see booking, click on it and go from there...
Dualta Roughneen @DualtaRoughneen
Reported 2021-01-11 04:02:58
@bookingcom Hi, just to let you know that I will continue to refer to the central point of the issue which is that you left us without accommodation on Christmas Eve and then attempted to create the impression the fault was on our side which was incorrect. Can you respond to my first point?
๐ผ๐ฑ๐๐ฎ๐ฎ๐ฎโจ @shwezeeskiies
Reported 2021-01-10 06:44:11
@bookingcom When u get called out u reply but when it involves money yโall bolt ๐๐ Iโm done @barely5ft__ @Aleksmkl look at these clowns bruh resent a review said theyโll fix it and havenโt even gotten back to me
โ๐ ๐๐๐ ๐ฃ๐ฅ๐๐๐๐ @Comfortablelive
Reported 2021-01-10 05:24:31
@bookingcom I have this problem and please try to help me to cancel this reservation https://t.co/C1Kd5jmdU3
โ๐ ๐๐๐ ๐ฃ๐ฅ๐๐๐๐ @Comfortablelive
Reported 2021-01-10 05:13:22
@bookingcom Can fix my problem please https://t.co/6geWBH1lal
METrader @METrader2
Reported 2021-01-09 15:46:15
@bookingcom hotel i booked through you has ****roaches, broken toilets, broken lights, and guests not wearing masks. Hotel is refusing to refund the rest of my stay, saying it has to come from you. You are telling me it has to come from hotel. What can I do? I have pics of issues
Pandurangavithal @vithal_malladi
Reported 2021-01-08 14:46:23
@bookingcom and @YotelHQ I have booked yotel room at paris airport, I have received conformation mail, conformation number, 3719301948. I came to know that room was canceled from Yotel Air at paris airport due to payment issue. @bookingcom is good in fooling customers.
Buyer Beware @BuyerBewareGB
Reported 2021-01-08 05:01:35
@bookingcom @KelvynGardner When we had a problem with a fraudulent listing on https://t.co/ef1dMlOiGO, we found it impossible to get through to anyone who had an ounce of intelligence https://t.co/d6oK0PlwEv #Stupid #Clueless #CustomerService https://t.co/FtRA8RuPIF
rhonda johnson @luvmonkeysfav
Reported 2021-01-07 13:02:19
@bookingcom I recently made a reservation with your company and had business change dates. I had to cancel and the email said it was canceled! The company refuses to issue a refund even though I cancelled days ahead and your company refuses to ***ist me in this issue ! Unhappy
June Thomas @junethomas
Reported 2021-01-07 09:42:12
@FlyANA_official @TheArchitect_0 @Peach_Aviation @bookingcom This part of the policy is the problem: How can I complete travel by March 31 if no tourists are allowed?
Change of boarding date is allowed "Once" to new boarding date which must be on/before March 31, 2021 with an applicable ticket.
Matthew Wareham @bl4desman
Reported 2021-01-07 02:26:26
@alejandroletel1 @sammi_duncan @GoToGate @bookingcom Yes, it was a busy time for claims and it took about 6 weeks. I paid with a credit card, which is ideal in this situation. You need a record of what you've done to try to sort the issue and the response you got, but you need to phone them first. Visa/Nationwide were really good.
tram ngoc pham @tramchip
Reported 2021-01-06 23:15:37
@bookingcom @SaigonMajestic @bookingcom that is the issue there is absolutely no clear mention of the check-in time of the room itself. Only the swimming pool check-in time
Day Use Deluxe Pool/ City View - Stay from 10AM to 18PM (not applicable for overnight stay)
trenny mcfc @trenbath_peter
Reported 2021-01-06 08:46:09
@bookingcom hi, could you follow me so I can dm about a booking issue.
Vikash Kumar @vikashkrg1
Reported 2021-01-05 21:40:22
@bookingcom Booking is done in name of pratap Singh sardar at hotel mansurya near sakchi jamshedpur.
When we arrive at hotel they said we can't give us that room at such low price and started making an excuse that they have problem from @bookingcom side.
Jessica Roberts @Jessicalou261
Reported 2021-01-05 15:52:31
@bookingcom I provided all the relevant info that was required. https://t.co/BlwRn9sq32 have said that because the charge on my bank statement doesnโt stateSeas**** Brixham and just says Holiday paymentthis is not proof ofpayment?! I cant control what the B&b have put it down as
Andrew Deakins @andrewdeakins
Reported 2021-01-05 12:38:29
@bookingcom Taking nearly a grand of a family and washing your hands of the problem, is extortion. disgraceful.
K @yourfavemorocha
Reported 2021-01-05 07:52:15
@bookingcom Thanks for taking the time to write a condescending response that has nothing to do with the problem at hand! Amazing customer service.
๐๐๐
Dualta Roughneen @DualtaRoughneen
Reported 2021-01-04 11:52:00
@bookingcom And note this is not a refund- this is due to @bookingcom failing to follow thru on a booking that was made thru u which left us without a place to stay on Christmas Eve with repeated failures to address the issue, to reply or to provide an alternative
Dualta Roughneen @DualtaRoughneen
Reported 2021-01-04 11:49:45
@bookingcom Thank you. I hope this happens. letโs not forget the issue: u left us without accom on Christmas Eve, after us informing u 3 days in advance there was a problem with the operator (ie they did not exist). Ubare incorrect in saying we would call u: it was clear u were to call us.
Vikash Kumar @vikashkrg1
Reported 2021-01-04 08:08:43
If any one ask where do you have worst experience with online booking then I say I have a winner @bookingcom .F**k this site .They even not able to show right offer.Due to their problem ,today I waste my whole evening.
Buyer Beware @BuyerBewareGB
Reported 2021-01-04 05:01:38
@bookingcom @shwezeeskiies When we had a problem with a fraudulent listing on https://t.co/ef1dMlOiGO, we found it impossible to get through to anyone who had an ounce of intelligence https://t.co/d6oK0PlwEv #Stupid #Clueless #CustomerService https://t.co/ttSq7Wu3DG
Tim Baresko @TimBaresko
Reported 2021-01-03 13:08:26
Is there anyone effective at @bookingcom to solve my problem ???
Dualta Roughneen @DualtaRoughneen
Reported 2021-01-03 07:35:03
@bookingcom And please note we are not looking for a refund. Our accommodation failed to materialise. We had to cancel our credit card to avoid being scammed. You or the ten different people we have had to deal with, seem to repeatedly confuse the issue. Do not try to spin it.
Darren Kaye @DAKaye1968
Reported 2021-01-03 05:29:30
@Paulos0987 @bookingcom We couldnโt get in to Singapore as it was effectively in full lock down, promised a refund and have never got it - I will never use these crooks again.
OlโJrodโข ๐บ๐ธ @Jrod940
Reported 2021-01-02 15:47:17
@David_W29 @bookingcom It wonโt slow us down
moresociallessmedia1 @nonsocialmedia1
Reported 2021-01-02 08:36:06
Hey @bookingcom If you use my email address again for someone elseโs hotel reservation I will sue you. Twice in one week. I do not and will not use your services. FIX your system problem. DM me for info.
Dan Serrano @dfs79
Reported 2021-01-01 20:15:01
Cheers to @BestWestern and @bookingcom for refusing a credit or any form of postponement on my parents planned stay at Best Western Bunbury in Western Australia. $500 down the drain through no fault of their own.
frd @dafrd
Reported 2021-01-01 08:15:14
Hi @bookingcom ! How can we deal with you an issue we got with an hotel we picked from your website ? Thanks ans Happy New Year !
frd @dafrd
Reported 2021-01-01 08:14:42
Hi @bookingcom ! How can we deal with you an issue we got with an hotel we picked for your website ? Thanks ans Happy New Year !
YasseR YassiN @yasseryassin83
Reported 2020-12-31 22:04:04
@bookingcom is it the usual thing to have a fraud system on your website, or is it the usual thing to have a broken payment gateway on your website????
for 2 days I'm booking a unit using your system and I'm getting a confirmation then a message of not able to continue!
Tonterias Tontas @pakalos
Reported 2020-12-31 11:51:05
@bookingcom 3 weeks ago I had a problem with a fly, because your web made a mistake... You wrote me and told me that in 1-2 weeks you would solve the problem... this week(2 weeks later) I wrote you because the problem wasn't solve and I don't have any reply... Can you help me?
Crx @Crx03499999
Reported 2020-12-31 06:59:13
@bookingcom Can u ***ist please, iv spoken to Rentalcars and they issue a refund
Dualta Roughneen @DualtaRoughneen
Reported 2020-12-31 05:59:44
@bookingcom To be clear, this is not about the money. The main issue is that on Christmas Eve @bookingcom left us stranded for 6 hours until 10 30pm after saying 6 hours earlier they would sort us out in an hour. @bookingcom just forgot about us. Or chose to.
Buyer Beware @BuyerBewareGB
Reported 2020-12-31 05:01:28
@bookingcom @jainpankaj1912 When we had a problem with a fraudulent listing on https://t.co/ef1dMlOiGO, we found it impossible to get through to anyone who had an ounce of intelligence https://t.co/d6oK0PlwEv #Stupid #Clueless #CustomerService https://t.co/iKZdzkGM6k
Abhinav Kumar @abhinav985
Reported 2020-12-30 23:32:08
So each day, I just need to spend 3 Hour to go to the city and tourist places from hotel, and I booked this place as it shows in center of city.
It feels sucks and my whole plan is disturbed.this is very bad experience.
@bookingcom