Is Booking.com currently down? Live Status and Outage Reports

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Citizen Elle @Citizen_Elle

Reported 2023-01-30 11:11:38

@bookingcom Thanks you. Your credit control team not responding to us. We have taken over a property that has an unpaid debt by a previous owner. This debt issue has progressed to court & beyond. But we are unable to advertise as the credit team won’t release the property.Pls help!

Sadhbh O'Sullivan @sadhbhosullivan

Reported 2023-01-30 10:17:37

@bookingcom you send me a discount code valid until 30 January and when I tried to use it today (30 January) it says it’s expired? Can you fix this please

Coque @coque

Reported 2023-01-30 08:17:01

@bookingcom Customer reference: 40-321062629; SWISS AIRLINES (Booking Reference: OMZLTQ) flight LO5419 from WRO to ZRH was delayed 2+ hours, making connecting flight LX018 from ZRH to EWR on December 16, 2022 impossible. Issue me a full refund for $2,575 USD.

Claire Thain @ClaireThain8

Reported 2023-01-30 06:20:42

@bookingcom This is where the issue is. I haven’t got a PIN number or a reservation number because I didn’t make a booking. I’ve spoken to the hotel and they have confirmed it was booked by yourselves in my name. I have emailed so many times bank statement as requested but still no refund

Marc White @MarcWhite0

Reported 2023-01-30 04:35:44

@bookingcom hi i have dm’ed you about a problem I have had with your app but I’ve not had a reply and it’s been like 5 days

Sam Thomas 💙🇦🇺🇺🇸🇬🇧🇪🇺 @samthom82

Reported 2023-01-30 03:56:15

@bookingcom @vanbadham Why don’t you contact her? Why should she have to waste her time and money to fix your mistake?

☼abs☼ @abspreece

Reported 2023-01-30 00:07:49

@bookingcom I need to make an urgent complaint about a recent booking. I’ve been trying to resolve a problem through your customer service chat with terrible response time and no progress. I am a level 3 member and should be receiving priority service. Can you respond to me ASAP?

Lou Poo @abca71ce597c448

Reported 2023-01-29 23:53:08

@bookingcom @vanbadham That reply made @bookingcom look even worse. Placating people doesn’t help. Solving the problem you caused does

Fishmonger0603 @fishmonger0603

Reported 2023-01-29 23:31:16

@vanbadham @bookingcom I use them constantly for years never had a problem - seems like an isolated problem amplified by a very big mouth

Ruth Montiel Arias @RuthMontielA

Reported 2023-01-29 22:45:57

We spoke with a @bookingcom representative and he told us that without problem they would send a cancellation email to the hotel but today on the website you put this. https://t.co/MdHwyVcpBJ

Noel Casey @NCaseyChemist

Reported 2023-01-29 22:39:09

@maggie_grac3 @bookingcom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist

Reported 2023-01-29 22:38:48

@salman_merc @bookingcom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist

Reported 2023-01-29 22:38:04

@FatherOfCharity @bookingcom @AerLingus @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

it_is_pete. @TruckiPete

Reported 2023-01-29 22:22:19

@vanbadham @bookingcom I've always used https://t.co/8YQXKmfUAG, never ever had a problem. Always been great in my experience. Sorry you had a bad experience.

Nathan Gunn @Tahoeaussie

Reported 2023-01-29 20:39:10

@vanbadham @bookingcom So an entry is made to the airline system with a ticketing time limit. If it’s not ticketed by that time, the airline will auto cancel it. So to answer the point, it would appear in your FF account whilst still not ticketed. The problem is with the Seller not completing ticketing

Jakmarant @Jakmarant

Reported 2023-01-29 19:43:16

@MGRANT65 @evanfins @vanbadham @bookingcom I thought it was an interesting comment. You just need a cup of tea and a lie down. 😊

Noel Casey @NCaseyChemist

Reported 2023-01-29 17:59:55

@ShipsInP0RT @vanbadham @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Annie Rob @ShipsInP0RT

Reported 2023-01-29 17:30:32

@vanbadham @bookingcom I didnt realise they did flight bookings. I've used them a lot for intn'l accom bookings & fortunately have had very +ve experiences including managing lots of cancellations of bookings when covid shut down our planned holiday a couple years ago. Sorry you've had a bad experience

Lemonsherbertllama @Lemonsherbertl1

Reported 2023-01-29 16:16:50

@bookingcom @mcmal01 @vanbadham Pity the dedicated team didn't resolve the issue before this brand damaging thread!

@vanbadham@mastodon.social @vanbadham

Reported 2023-01-29 16:00:20

@bookingcom Absolutely not good enough - especially when I spent AN HOUR on various phone calls to your “dedicated team” yesterday and yet a promised email explaining how my “escalated issue” was progressing never arrived. Seems like I’m not the only one your company have screwed around.

Steve Blume @SteveBlumeSEC

Reported 2023-01-29 15:15:56

@Melanieakroyd @wellspringarts1 @rsv947 @vanbadham @bookingcom As opposed to “confirmation of the booking”. Airlines issue tickets only when payment to them has been made by the agent making the booking - but then send the e-ticket directly to the end customer. Miss that step & you have no “booking”. A trap for unwary players . . .

C @maggie_grac3

Reported 2023-01-29 15:08:23

@bookingcom claiming that they haven’t been notified that all Flybe flights cancelled…. Global news that the firm has gone into administration! Default response that makes no sense (not even addressed to the correct customer). Come on, issue a coordinated response to this issue! https://t.co/OY8NTQSHLk

Happy Health Professional @NotAgai95160538

Reported 2023-01-29 13:39:00

@sciencesquirrel @vanbadham @bookingcom Have had the same with a different international airline, most frustrating part, customer service officer could not understand why it would be a problem if they didn’t change it.

kathie stan🌈🇦🇺 @kaff30

Reported 2023-01-29 13:28:05

@vanbadham @bookingcom I had an issue when our accommodation was double booked. We (4 of us) had to find another motel and purchase 2 more rooms. It took 6 months, but I eventually got a refund

Noel Casey @NCaseyChemist

Reported 2023-01-29 13:26:49

@bookingcom @akshay0032 @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist

Reported 2023-01-29 13:26:45

@akshay0032 @bookingcom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist

Reported 2023-01-29 10:47:11

@glen_keogh @flybe @bookingcom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Imran. Fakhi @FakhiImran

Reported 2023-01-29 09:46:16

@bookingcom i also messaged the property in the morning today unfortunately i have received no response from them on this. I have checked with my bank also there is no problem with my credit card.

Kayleigh @itskayleighann

Reported 2023-01-29 09:18:38

@learo_ @bookingcom I have this problem too! https://t.co/YMujnE6nWW say speak to Flybe but Flybe say to go through who you booked it with 🤦🏻‍♀️

Noel Casey @NCaseyChemist

Reported 2023-01-29 08:57:32

@vanbadham @bookingcom To paraphrase @VanillaIce & #iceicebaby If there is a #Gotogate problem, Yo, #ClaesTellman #Etraveli will solve it! Check out his details while Claes & @Etraveli Management Team resolve it. Claes Tellman +46(0)703996281 claes.tellman@etraveligroup.com https://t.co/AeU1HGHB90

Noel Casey @NCaseyChemist

Reported 2023-01-29 08:57:15

@vanbadham @bookingcom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

George Paul @GeorgiusAU

Reported 2023-01-29 07:36:30

@bookingcom @vanbadham Not a good answer https://t.co/aUAJqNYVhj Why don’t you contact your own company? Take responsibility and fix your mistake.

Steve P @SteveP85131060

Reported 2023-01-29 06:30:10

@vanbadham @bookingcom The worst thing with all these mobs is the CS after a **** up!! **** ups happen when it’s followed by **** CS I amplifies the problem

markeemark @markeemark73

Reported 2023-01-29 06:18:19

@vanbadham @bookingcom Fully understand that you have had a bad experience. I have booked 40 -50 times with https://t.co/ad9gOSG6sJ and never had an issue. And have booked directly with hotels and had issues, so it can unfortunately happen both ways . Hopefully they will resolve for you

Ａｎｄｒｅａｎｎａ ♓️ 💜 ☮️ @MsBeeton

Reported 2023-01-29 06:02:40

@indie_charm @bookingcom This is why I didn't go through them when I booked our hotels for a March trip. Their price was going to be the same but I'd end up giving a 3rd party my details if I went through them and wouldn't be able to deal directly with the hotel if there was an issue, seemed like a risk

Steve Blume @SteveBlumeSEC

Reported 2023-01-29 05:37:52

@rsv947 @vanbadham @bookingcom With all agents for flights & you have no booking unless you have confirmation & ticket. Unfortunate outcome, but seems a misunderstanding by you on how it works? I’ve used https://t.co/KwEpsSRmH8 over many years without problem.

Stephen John Senn @stephensenn

Reported 2023-01-29 04:58:31

@bookingcom Thanks the issue has now been helpfully resolved

NatalieGreen @NatalieGreen

Reported 2023-01-29 04:18:08

@vanbadham @bookingcom I’ve booked with them extensively and not one problem

jac @jaccccc

Reported 2023-01-29 04:11:53

@janecastles @vanbadham @bookingcom I still use them because I’ve never had a bad experience with accomodation, though I do tend to confirm all bookings directly. Similarly, I’ve had horrifying experiences in Ubers/taxis and I can’t understand why anyone uses them, but it all comes down to personal experience

Corby 🇺🇦🇮🇪 @ShaneEBoy848

Reported 2023-01-29 02:28:46

@_ValODonovan @bookingcom I've used Booking. com for business and personal accommodation for years and this is the first time I had a problem but they're totally failing to deal with it. They used to be only hotels but now they're letting private accommodation scammers advertise on it

Prince.&.The.Pervert.Podcast @ohreallytruly

Reported 2023-01-29 00:52:56

@vanbadham I had a similar issue with @bookingcom in Oct last year, but for a hotel room that my partner booked when I got stuck in Vic and needed to find accommodation that wasn’t flooded out. He booked and paid … but booking didn’t pay the hotel. Luckily there still was a room available.

sumit bhandari @sumitbh51806943

Reported 2023-01-28 23:24:27

@bookingcom is this some kind of joke OR What. You have provided 3 numbers to approach you but none of them works . 1 no. Starts with +442039 this is not Indian number 2. Starts with +91 1171 no matter what option we choose it doesn’t work, 3 no. Starts with 8888 same issue.

Noel Casey @NCaseyChemist

Reported 2023-01-28 15:32:56

@learo_ @bookingcom To paraphrase @VanillaIce & #iceicebaby If there is a #Gotogate problem, Yo, #ClaesTellman #Etraveli will solve it! Check out his details while Claes & @Etraveli Management Team resolve it. Claes Tellman +46(0)703996281 claes.tellman@etraveligroup.com https://t.co/AeU1HGHB90

Noel Casey @NCaseyChemist

Reported 2023-01-28 15:32:53

@RPurkis @bookingcom To paraphrase @VanillaIce & #iceicebaby If there is a #Gotogate problem, Yo, #ClaesTellman #Etraveli will solve it! Check out his details while Claes & @Etraveli Management Team resolve it. Claes Tellman +46(0)703996281 claes.tellman@etraveligroup.com https://t.co/AeU1HGHB90

Noel Casey @NCaseyChemist

Reported 2023-01-28 15:32:49

@rajshekar2105 @bookingcom To paraphrase @VanillaIce & #iceicebaby If there is a #Gotogate problem, Yo, #ClaesTellman #Etraveli will solve it! Check out his details while Claes & @Etraveli Management Team resolve it. Claes Tellman +46(0)703996281 claes.tellman@etraveligroup.com https://t.co/AeU1HGHB90

Noel Casey @NCaseyChemist

Reported 2023-01-28 15:32:39

@learo_ @bookingcom To paraphrase @VanillaIce & #iceicebaby If there is a #Gotogate problem, Yo, #ClaesTellman #Etraveli will solve it! Check out his details while Claes & @Etraveli Management Team resolve it. Claes Tellman +46(0)703996281 claes.tellman@etraveligroup.com https://t.co/AeU1HGHB90

Noel Casey @NCaseyChemist

Reported 2023-01-28 15:32:35

@cs10mackem @bookingcom To paraphrase @VanillaIce & #iceicebaby If there is a #Gotogate problem, Yo, #ClaesTellman #Etraveli will solve it! Check out his details while Claes & @Etraveli Management Team resolve it. Claes Tellman +46(0)703996281 claes.tellman@etraveligroup.com https://t.co/AeU1HGHB90

Noel Casey @NCaseyChemist

Reported 2023-01-28 15:31:08

@cs10mackem @bookingcom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist

Reported 2023-01-28 15:31:05

@learo_ @bookingcom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

Noel Casey @NCaseyChemist

Reported 2023-01-28 15:30:58

@rajshekar2105 @bookingcom @bookingcom flights by #gotogate are #unregulated & provide no protection if you have any #customerservice issues. If you have a problem you are at high risk of losing your flight & money. Refunds are impossible to obtain even for legitimate reasons. #CaveatEmptor-Buyer Beware.

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