Is Avianca down right now?
(latest update January 31, 2023)

Avianca S.A. is a Colombian airline. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Roy Tuvey @RoyTuvey
Reported 2023-01-29 14:02:46
@CeoAvianca Dear Adrian, the bigger issue here is not the fact that Avianca took money from our account that wasn't authorised, it's that in the nearly 4 months since we haven't received restitution because your processes are so broken and not fit for purpose.

t. @toldbyt
Reported 2023-01-26 18:27:11
Have been told the department that handles flight credits will reach out & never do. Leaving me to reach out & reexplain my issue to a new phone operator every call. @AviancaNAM just robbed me of over $500 in flight credits.

QG Bunny 🐰 @TheRealPasqui
Reported 2023-01-26 00:44:36
Proud Daughter Moment: 33 years ago was the Avianca plane crash up in Oyster Bay Cove. And the news showed my dad saving a child from the wreck ❤️❤️
#prouddaughter #volunteerfireman #hero https://t.co/YcTg5gC3P7

LordSandwich SharkGamer @TheRealLSSG
Reported 2023-01-25 21:31:30
Today marks the crash of Avianca flight 52.

Lucas @thelonelypixie
Reported 2023-01-25 11:22:55
Avianca on domestic flights 😂

Air Crash Daily @aircrashdaily
Reported 2023-01-25 07:38:26
#OTD in 1990: Avianca 052 crash in Cove Neck, NY (USA) https://t.co/oenVXMBUhr https://t.co/RCPyvRqAdD

Miguel A. Vecchionacce Núñez @mvecchi4
Reported 2023-01-24 18:25:30
@Enrique77W @CopaAirlines @to***enaero Had the same issue in @Avianca 's lounge at @BOG_ELDORADO seems like its a LATAM specialty? 😅

Lluvia 🌧 @I_love_TRSMIAMI
Reported 2023-01-24 02:42:05
Yeti has no insurance like Avianca so it’s about to be a problem.

Kate H. Rivas @kjrivas
Reported 2023-01-20 21:33:03
@CeoAvianca I have been trying to resolve an issue with AVIANCA since Nov. Very disappointed no one contacts me. Pls help me. Thank you.

Natan Andres @andres_natan
Reported 2023-01-20 15:30:04
@AviancaEscucha Good job on adding my state to the list. Now fix the list of cities so I can finally request for the money you owe me!
Steve Kohn @Steviek1290
Reported 2023-01-19 09:45:53
@AviancaNAM I have had a problem with getting a refund from a REFUNDABLE flight and have been dealing with this case for MONTHS! Your company keeps telling me that you refunded my credit card, but there is NO RECORD OF THIS OCCURRING. I need to reach upper level customer service.

ROBERT @ROBERTONECLICK
Reported 2023-01-18 14:46:34
@SophiaBragaglia @AviancaNAM Hi sorry about that kindly inbox me I can help you fix back your account and explain the process on how to get it fix

Bastien 🇫🇷 @majin_bas
Reported 2023-01-16 08:47:09
@AviancaEscucha @AviancaEscucha I still haven’t received any emails, spent 50min on the phone and they cut the line without solving the issue

Bastien 🇫🇷 @majin_bas
Reported 2023-01-15 20:59:32
@AviancaEscucha I have this issue since more than 24hours. I try to call but the guy said he can’t help, I have to wait for the reply or buy a new ticket with higher fares 🙄 I’m stuck in Pasto the roads to Cali are blocked for the next 3 months. 🚨 https://t.co/gCd4cqT77g

OMGisthatJKL? / ジェイケイエル @JayKayEl_
Reported 2023-01-15 15:11:37
@SecretFlying @Avianca I'm actually down

LordSandwich SharkGamer @TheRealLSSG
Reported 2023-01-14 22:21:54
Today marks the crash of Avianca flight 4.

Simon @altum_research
Reported 2023-01-14 21:38:55
@AviancaEscucha Why don’t you fix your website? Can you imagine if your family member encountered this issue due to Aviancas system failure and was overcharged by some phone agent? So sleazy. So please, do not bark if you can’t bite. Buenas noches.

Simon @altum_research
Reported 2023-01-14 21:37:24
@AviancaEscucha No; it doesn’t. You promise to complete a transaction at a price online where your system failed. This promise is then broken by your agents in the call Center. Such a practice is very deceptive. Your page even states “this saves your rate” (similar verbiage in Español)

Aviation Global @Avigloofficial
Reported 2023-01-14 09:25:57
Avianca Employee Beaten By Unruly P***enger Over Baggage Issue https://t.co/YhpOnBQWvh

JenG @JenGreer26
Reported 2023-01-14 09:00:03
@AviancaNAM I’ve been trying to speak with someone to fix a flight that was booked on LifeMiles but canceled by the airline. Every time I call I get transferred 7-8 times and nobody can help. How can I connect with someone who can refund my miles to book a different flight?

Simple Flying @simple_flying
Reported 2023-01-13 20:31:31
Avianca Employee Beaten By Unruly P***enger Over Baggage Issue #Aviation https://t.co/49CX52OyCP

Yes Africa @YesAfrica3
Reported 2023-01-13 19:13:56
Avianca Employee Beaten By Unruly P***enger Over Baggage Issue https://t.co/6UMDwdZlET

Xandalorian @_morticus
Reported 2023-01-13 12:28:39
@mikalbridge @javiancabrera1 @RapSheet @RobMaaddi Debating and comparing is fine. But that’s not what you hawks fans do. You guys cry and stomp your feet and do everything you can to talk down about our player. You guys push this insane narrative that the nfl just lets him get away with penalties on every snap lmao

Alex 👻🇵🇪HAD ATEEZ DANCING RIGHT ON HER NOSE @chibipalta
Reported 2023-01-11 19:44:38
@AviancaEscucha 01:50 minutes and never got a reply. Fix this issue Avianca https://t.co/z3uyt2aWb4

Alex 👻🇵🇪HAD ATEEZ DANCING RIGHT ON HER NOSE @chibipalta
Reported 2023-01-11 19:03:33
@AviancaEscucha Not a single person has spoken to me yet. Your website keeps crashing and it is not a cache issue. I need to get my ticket. And you guys said I was going to get a call to be able to pay the price that i got when the website crashed for like the 10th time. Whats going on Avianca? https://t.co/hhyCIpdygp

Jaime @JaimeWGarcia
Reported 2023-01-10 18:11:52
My advice, fix your app and be upfront with your fees and policies. And finally, be flexible. I rather spend $250 in duty free merchandise than getting scammed by @Avianca. Mine and my family’s impression of El Salvador is 100% positive but @Avianca gets a zero!

Geenger Hehe @GeengerHehe
Reported 2023-01-09 04:57:35
@AviancaEscucha this is my last comment in this thread, just to everyone to know, my problem was not solved, this bot just sent me a link to evaluate his work, great job 😁👍 avianca the worst

manuel rueda @ruedareport
Reported 2023-01-08 15:10:01
@Santraguitos @Avianca I’d argue that poor airline management, the pandemic, lack of regulation and lack of competition has led to this “problem” of Avianca becoming a crap airline - https://t.co/j7l29QPLWk

Noel Casey @NCaseyChemist
Reported 2023-01-08 12:01:43
@NatureFs @bookingcom @SimonCalder @Avianca @BookingHoldings Standard operating procedure of @bookingcom flight provider #gotogate to not help customers. A #irresponsible #unaccountable #outsourced #customerservice business model. A #etraveli brand which is now owned by @BookingHoldings. They will never help you resolve issue

coltoneap @coltoneap
Reported 2023-01-07 11:47:22
@AviancaEscucha I’ve never even been on one of your planes because literally every time theres an issue and then you **** me out of my money some how. And the first time I actually get my money back for you staff being both unprofessional and lying you start charging my card randomly.

Sophia Bragaglia @SophiaBragaglia
Reported 2023-01-06 16:06:27
@AviancaEscucha The aiport staff said the same about you guys! How can we solve this? This would have never been a problem if a person on your team had ***ured me that my phone was in my bag

Mollie Pettit (she/her) @MollzMP
Reported 2023-01-06 15:54:28
@Avianca - I would consider looking into this and ensuring this kind of perplexing issue doesn't repeat itself.

ivan anthony alfonso @ivan_antigen
Reported 2023-01-06 08:39:51
@Micro_Tito @___LSD____ @Avianca This Uniswap exploit is a major issue that needs to be addressed. Why isn't anyone talking about it? https://t.co/JoJNrpMpGK

PFFFFFFFFFFFFT @DAMIEN389
Reported 2023-01-06 03:31:58
@Avianca SHADOW beTween AS UPSIDE DOWN RIGHT https://t.co/C951y8vH1i

Jenny Bencardino MD -she/her/hers @jennybencardino
Reported 2023-01-05 20:50:00
@DrEricDing Kuddos to @Avianca for enforcing masks during boarding and while airborne.
Thumbs down to @Aeromexico for allowing aircrew and p***engers go on 3 hours + flights without masks.
I am almost sure I caught my first bout of #COVID19 on my flight from Quito-Mexico City-JFK
#LongCovid

For Wakanda without question! @JerrellZod
Reported 2023-01-03 13:36:27
Flew the Central America over the holiday "in #MicrosoftFlightSimulator of course" flying Colombian airliner #Avianca. Got to post some photos. I got to fly to Medellin next time I'm on the simulator.

REGNAT POPULUS 🕊 @RegnatP
Reported 2023-01-01 10:25:06
@AviancaEscucha The problem isn’t the baggage limits. You can comply and get your ticket at check in without any h***le. The problems is if you buy anything at the airport. If you buy anything at the airport you are no longer “complying “ with your baggage policy of one personal item 😂

Scott Corfe @ScottCorfe
Reported 2022-12-31 09:56:08
@HeathrowAirport what's going on with baggage reclaim? We have been waiting for ages for our baggage from our Bogotá flight. No updates at all from your end, but we have been told by Avianca that staff shortages at Heathrow are the problem.
When are we going to see our bags?

ZaMi @zam_mitre
Reported 2022-12-30 17:07:51
@AviancaEscucha Neither @Avianca, nor @CopaAirlines helped to solve my problem, and they didn't care I lost 20K miles, it is beneficial for them. And there service is the worst. They don't listen to their customers and I just lost 20k on a round trip that was never used.

JEON 𓂀 @DanielSBeltran
Reported 2022-12-29 16:50:08
She could fix Avianca

J. Felipe Franco-Gonzalez @jffg_CoMic
Reported 2022-12-29 11:09:43
@AviancaEscucha Same issue in both Firefox and Chrome with incognito mode. Just sent you a DM with my booking number https://t.co/9QYQ8hGlVW

Gustavo Millan @gmillan30
Reported 2022-12-28 23:44:56
It’s gaslighting when a customer contacts customer service about a problem, and the brand @AviancaNAM @Avianca ignores them or pretends the issue doesn’t exist.

Yury Niño Roa @yurynino
Reported 2022-12-28 20:36:40
What can #SRE learn from Air Disasters?
𝑯𝒐𝒑𝒆 𝑰𝒔 𝑵𝒐𝒕 𝑨 𝑺𝒕𝒓𝒂𝒕𝒆𝒈𝒚!
* Playbooks exist for a reason.
* A well-practiced mitigation might end up making the situation worse
Here The Words Not Spoken: The crash of Avianca flight 052
https://t.co/Bamf9JXTrW

Otro gringo haciéndose el gringo @litwicki
Reported 2022-12-28 15:24:06
@DanHopewell @KTWoodruff To be fair, I haven't flown United in yrs. They're all pretty similar. AA has the narrowest seats & they spend a lot of time trying to get you to sign up for their credit card. I've had mostly good luck w Delta, lots of flights, only major problem was in 2020. Avianca is beastly.

Luna Lunera @nahhlore
Reported 2022-12-28 14:47:12
Worst airline, they took my money and their customer service line is down @Avianca I feel scammed

vsop. @WA5ABiii
Reported 2022-12-28 11:40:32
@a_davianca Dnt snitch on urself just tell him to tell the law he fell down some steps

REGNAT POPULUS 🕊 @RegnatP
Reported 2022-12-27 20:37:41
America 🇺🇸 please fly thru @AviancaNAM. It’s like the better version of AA without the headaches

Marcos Miliani @marcos_miliani
Reported 2022-12-26 16:20:22
@theworldindex Want an advice? Never fly @Avianca. They destroy your luggage and don’t care about it. Your vacation just turns out a nightmare 😡
Imagine you traveling around the country, from on place to another with your luggage without handles and wheels broken #nomasavianca

Christopher Buchanan @affablechap
Reported 2022-12-25 10:20:27
@Avianca After being on the phone for more than 1 hr w/customer support to resolve an issue caused by Avianca, they hung up on me with no resolution. Ruining my last day of vacation. Please help!

Christopher Buchanan @affablechap
Reported 2022-12-25 10:05:56
@AviancaNAM After being on the phone for more than 1 hr w/customer support to resolve an issue caused by Avianca, they hung up on me with no resolution. Ruining my last day of vacation. Please help!
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