Is Avianca currently down? Live Status and Outage Reports

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| Alli!!! in Almavivo | 🇸🇻 @YuurisFrames

Reported 2021-07-27 13:48:12

One interview scheduled already with Swissport. Not sure if that's a step up or step down, but they might just hire me on the spot. A little iffy on that but if it's the Avianca position I'll take it.

athena @PetroMoises

Reported 2021-07-27 09:07:25

@AviancaEscucha I already did, and nothing happened. After 3 days the customer representative advised me by DM to call by phone to a line where you take hours to answer, and transfer the call between different people, no one solve my problem. You are a joke.

athena @PetroMoises

Reported 2021-07-27 08:59:16

@AviancaEscucha I already did, and nothing happened. After 3 days the customer representative advised me by DM to call by phone to a line where you take hours to answer, and tranfer the call between different people, no one solve my problem. You are a joke.

Changning Liu @liu_changning

Reported 2021-07-26 14:31:06

Avianca Flight 52: The Tragic Plane Crash That No One Can Agree On | Mayday S2 EP6 | Wonder https://t.co/1x29txbWSU

Carlosopinador @carlosopinador

Reported 2021-07-24 18:20:25

90 min w avianca. Line goes dead. Back to square one. Impossible to fix problem in the web. Vianca is also a joke.Worst customer service in history. @AviancaEscucha @CeoAvianca

Jhoberg LUCIFER @JhobergLucifer

Reported 2021-07-23 02:15:48

See CHAN DNA ruso in see JET avianca down **** ***ual ncie ZONE see IS THE army soanish Reen set TAKE pintor MY ONE ruso QUIT cities ruso ONE death ginjisdas of pitors https://t.co/96vXTv0wPX

✊Foxy Mike _The Misfit Latino Boy🏳️‍🌈🇸🇻🇲🇽 @MikeRecon_0311

Reported 2021-07-22 17:46:22

@SalvadoranPride I was there last weekend, rushing with my ma to get down to the Avianca gate, before missing the flight. Aww :(

Estela aka Edelle Graff @Estela_Edelle

Reported 2021-07-22 12:16:41

@Avianca Good afternoon. big problem with your web page. When choosing "Manage your trip" entering Reservation number and name, nothing happens. I tried with 3 different reservation numbers. Thanks

J. Bud @Jay_Bud

Reported 2021-07-22 00:46:01

Same thing with @AviancaNAM they won’t even give the refund even though the flight got canceled during Covid involuntarily

Jacky @cyclopscultfm

Reported 2021-07-18 19:26:05

@CezarBononi_ @Avianca Airlines are gouging consumers due to everyone's desire to travel. I had a hiccup in my plans to come home from Oregon due to the wildfires shutting down the trains. I checked flights, forgot about it, and checked two days later and they were more than double what they were.

Barry Weiss @bweiss03

Reported 2021-07-13 15:30:20

@AviancaNAM It is difficult to do business with you if we can't get through on your phone. I've tried over 10 times in two days and get disconnected every time. I have an issue I need resolved but no one will respond to our calls or emails.

Paula Diaz @diazm612

Reported 2021-07-07 14:54:42

@Avianca @AviancaListen After 8 hours on the phone and they just cut me off again, without answer, without solving anything. (This is my eighth call). Infinite frustration.

Brian @BlueNinjaBron

Reported 2021-07-07 08:37:27

#donttrustaviancaairlines #aviancascammedus we received a confirmation email with booking number then showed up at the airport and they said they cancelled due to system issue and we were forced to pay double or not fly. #aviancaair #avianca #aviancafraud

Veronica @acaverito

Reported 2021-07-06 17:35:10

@Avianca customer service is horrendous. My dad booked a flight, rec’d confirmation, but never rec’d his actual tickets. They say there was an issue with pymt going through. This is a scam! His cc was never charged and now they want him to rebook at dbl the price!

ILL Poe @illpoe

Reported 2021-07-02 13:41:45

@LifeMiles @AviancaNAM I'm on the phone with someone now. The problem is that there's no effort to help fix this. I am 3 days away from what would be our honeymoon trip and now I am told I may not be able to fly out because there are no flights. How is this ok? @LifeMiles

Jonathan Avellaneda @SQLFutbol

Reported 2021-07-02 13:29:31

@AviancaEscucha What a surprise Avianca. I am on the phone and your reps are telling me to call back in 4 hours because your system is down and they can't change my ticket. No wonder they answered so quickly, they are just telling everyone to be patient and call back. Where have I heard that B4?

Shi Kaka @ShiTic96903888

Reported 2021-07-01 20:04:54

@fastmover @AviancaEscucha Having the same issue here

Kathy Higginbotham @KathyHigginbo11

Reported 2021-07-01 12:57:31

@AviancaNAM I have two tickets dated January 2021 which we had to cancel in late 2020 due to Covid and whose credit apparently expired June 2021. Despite staying on hold with Avianca customer service phone number for a very long time, I cannot get anyone to help me with my issue.

Atifa Afrin @0da7f57be6664ab

Reported 2021-07-01 10:52:40

@OctavianCatusan @Upwork @alrtweets Yes its down

Upwork Help @UpworkHelp

Reported 2021-07-01 10:37:55

@OctavianCatusan We apologize for the interruption, Octavian. The technical team is aware of the issue and working on fixing this as soon as possible. Please visit https://t.co/3ogbhYn0H6 for the latest status. You can bookmark or subscribe to this page for the latest ... https://t.co/53uwnpfUwL

Josh Morales🇨🇴⚾️ @Datboiijosh21

Reported 2021-07-01 01:09:58

Aint nun like landing and walking down the Avianca steps 🤧

Jonathan Avellaneda @SQLFutbol

Reported 2021-06-30 16:06:47

@AviancaEscucha Again, your solution is to be patient. If i ran a business i would not ask my customers for patience after 8 hours of phone time and no resolution to a simple change to a return flight. I challenge you to find me someone that can actually resolve the issue.

Jonathan Avellaneda @SQLFutbol

Reported 2021-06-30 09:42:27

@AviancaEscucha This is exactly the problem with the lack of service with @Avianca @AviancaNAM. Rather than providing solutions and service, your go to is to respond with I have to be patient and just wait. So I challenge you to find a person at your organization that can actually help me.

Jonathan Avellaneda @SQLFutbol

Reported 2021-06-30 09:05:57

@AviancaEscucha Interesting response. So my job as a customer is to be patiently waiting as a full time job? Almost 8 hours of phone waiting is not acceptable, especially after speaking with 2 supervisors and the issue still not being resolved.

Sideshowbob 24 @24Sideshowbob

Reported 2021-06-28 20:47:47

@AvianCave996 hm, I wonder how this will go down.

Jhoberg LUCIFER @JhobergLucifer

Reported 2021-06-26 23:44:18

Back me T eodt figure in near City tocoty russian AND mlnet histry 1984 Search nice huses indraoe se la use huses NEGOR poor GAROZN gergino AND amortegui use JET CIVL national avianca CRASH o epolcie FLY toot BY **** ***ual INVET war colbia 1985 TO 2020 https://t.co/OfiLoFl8bv

Marnie 😷 *it goes over your nose* @MarnieNash

Reported 2021-06-25 11:52:14

@AviancaEscucha @HackerGarota Hi Paola. Thanks. Please refer to our previous DM conversation. Many thanks for your help on resolving this issue.

adam nessen @adamnessen

Reported 2021-06-24 19:40:18

@audrak @AviancaNAM Had the same problem. Horrible service. I’m telling everyone

Sakura Kayama @Sakura3Kayama

Reported 2021-06-24 15:43:37

@kiwicom247 Could you please check why your automated customer service says my reservation number doesn’t exist, and why @Avianca is saying I don’t have checked bags? My trip is next week. I need to fix this soon. Please! Help me. This is the second time I have troubles with your service. https://t.co/yYe1k0fXAo

Jeremy @jeremyatl1

Reported 2021-06-23 00:31:44

@LATAMAirlinesUS 1 month and you cannot fix a problem worst airline fly avianca

Nic @ofwavesandwar

Reported 2021-06-22 12:03:45

@YamiGiani @AviancaNAM I’m having the same problem. I’m not fully vaxxed, so I want to see if I can extend the voucher to the fall. I’ll be waiting for 2 hours on the phone only for the call to drop…

B @BrunaJung8

Reported 2021-06-16 14:13:50

@AviancaEscucha Another day I can’t speak to a person to solve my problem… total hostage situation

Devin Nunes’ Gay Uncle 🏳️‍🌈 🇺🇸🌊☀️ @RobVoteThemOut

Reported 2021-06-15 18:25:37

@AviancaEscucha @LifeMiles Thank you but the problem has been resolved.

Devin Nunes’ Gay Uncle 🏳️‍🌈 🇺🇸🌊☀️ @RobVoteThemOut

Reported 2021-06-15 18:20:20

@garyleff @LiveandLetsFly @LifeMiles @Avianca @AviancaEscucha @thepointsguy Thanks to all who may have helped with my problem, but I have regained access to my account and the balance is correct. I’m so relieved this turned out ok. 👏👏👏

Paliparan @PaliparanDotCom

Reported 2021-06-15 11:15:07

@jonworth @McWhirterAlex @g_weinzierl A more practical problem is guaranteed connections. Some air companies have air/rail tickets in Germany, but not all. If you'd take the train Berlin to Frankfurt and are guaranteed by Lufthansa to make the connection, you safely book it. But is that the case when flying Avianca?

Debra Fifer @DebraFifer

Reported 2021-06-13 18:29:51

Who can help with a boarding p*** at DFW? P***enger is checked in but Avianca system is down.

Debra Fifer @DebraFifer

Reported 2021-06-13 18:28:29

My husband is stranded at DFW & unable to get a boarding p*** because Avianca systems are down. Avianca customer service, can you help?

Deisy 🦋💙🇨🇴 @quetalita

Reported 2021-06-12 19:15:53

@AviancaEscucha @carlosopinador It is your problem. If you have to, hire more people! 🤷🏻‍♀️

HHM @heberm70

Reported 2021-06-11 19:18:43

@Avianca I just got my flight from Santiago de Chile to NYC cancelled. I have other flights combined with that flight. Site to manage flights is down, call center phone number is "out of service" and WhatsApp is just saying they too busy for customers. This is HORRIBLE service.

HHM @heberm70

Reported 2021-06-11 19:17:53

@Avianca Mi enemigo es AVIANCA! I just got my flight from Santiago de Chile to NYC cancelled. Site to manage flights is down, call center phone number is "out of service" and WhatsApp is just saying they too busy for customers. This is HORRIBLE service. I need an inmediate response

HHM @heberm70

Reported 2021-06-11 19:17:12

@Avianca Llegar a tiempo? I just got my flight from Santiago de Chile to NYC cancelled. Site to manage flights is down, call center phone number is "out of service" and WhatsApp is just saying they too busy for customers. This is HORRIBLE service. I need an inmediate response please.

HHM @heberm70

Reported 2021-06-11 19:16:33

@Avianca No estoy listo para abordar. I just got my flight from Santiago de Chile to NYC cancelled. Site to manage flights is down, call center phone number is "out of service" and WhatsApp is just saying they too busy for customers. This is HORRIBLE service. I need an inmediate response

HHM @heberm70

Reported 2021-06-11 19:15:30

@Avianca I just got my flight from Santiago de Chile to NYC cancelled. Site to manage flights is down, call center phone number is "out of service" and WhatsApp is just saying they too busy for customers. This is HORRIBLE service. I need an inmediate response please.

HHM @heberm70

Reported 2021-06-11 19:15:14

@Avianca I just got my flight from Santiago de Chile to NYC cancelled. Site to manage flights is down, call center phone number is "out of service" and WhatsApp is just saying they too busy for customers. This is HORRIBLE service. I need an inmediate response please.

linasz @linasz

Reported 2021-06-10 16:54:29

@staralliance in action: this is what you hear when trying to reach @AviancaEscucha call center to fix a @LifeMiles award ticket on @lufthansa because of a 10 min schedule change. 2:39 hrs and counting; no help; it’s a disgrace. https://t.co/I3bPkx6ImK

Avianca Airlines North America @AviancaNAM

Reported 2021-06-10 10:04:05

Do you know our official customer service account? Write to @AviancaEscucha if you have questions or any problem with your flight, we will gladly help you! https://t.co/YFvgblki27

JE$$ @gawkqueen

Reported 2021-06-08 16:38:39

@Avianca your costumer service is ****... fix it

Avianca Airlines North America @AviancaNAM

Reported 2021-06-06 15:00:08

Do you know our official customer service account? Write to @AviancaEscucha if you have questions or any problem with your flight, we will gladly help you! https://t.co/hQzDQX17Su

Lynn @pikelake09

Reported 2021-06-06 07:02:01

@AirlineGeeks I agree, it’s hard to beat Avianca but…..Latam did it hands down. Clean clean aircraft. And I mean clean….wow!

Jena Avea @JenaAvea

Reported 2021-06-04 19:47:32

@Avianca I have an issue with a COVID test for a flight that leaves tomorrow! I’m in line for chat (8 hours) and waiting on the phone to speak to someone (not sure how long).

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