Is Aeroméxico down right now?

(latest update April 15, 2021)

Aerovías de México S.A. de C.V., which operates as Aeroméxico, is a Mexican airline based at the International Airport of Mexico City. Is it up or down? Is it down for me? Check the status or Report your issues below!

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Aeroméxico Problem Reports

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Alfonso Franco @AlfonsoFranco5

Reported 2021-04-12 13:59:16

@FrontierCare Thank a lot for your atention and time. I do not have any issue with your respectable airline. My complain is with Aeromexico, allied of Delta. My regards.

BoogBx STICK & MOVE ENT. NYC. @BOOGBX2

Reported 2021-04-12 11:33:10

@AeromexicoUSA Can someone please respond to my message in regards to a flight issue

Nicolette Carothers @NicoletteC01

Reported 2021-04-11 14:32:04

@Aeromexico After we got gas we flew back to Mexico City. This morning while unpacking my bag. I saw one of YOUR employees went through my bag. The zipper was broken and most of the items in my closed makeup case were all spread throughout my suitcase. #aeromexico

Colin Pearse @twit_about_town

Reported 2021-04-07 13:29:54

@Aeromexico So you prevent families with young kids from checking in so they are split up. Then say it is the family's problem for not paying extra fees. This is despicable behaviour. You give United a run for their money in a race to the bottom.

Colin Pearse @twit_about_town

Reported 2021-04-06 21:47:57

@Aeromexico If we cannot check-in due to a problem with the Aeromexico online check-in process will we be charged a check-in fee at the Aeromexico desk?

magggsss @MagdaaJauregui

Reported 2021-04-06 00:51:04

Can someone tell me what airline this is? Because I can’t barely fit in Aeromexico’s aisle....

Nicole Villa @NicoleVillaWho

Reported 2021-03-30 17:35:58

Below is a list of @AeromexicoUSA competitors, I would urge you to try these out as AM has the WORST customer service. Phone/online chat is broken, line drops or chat closes. I've been trying to redeem a credit from a COVID cancelation for a week. Beware! https://t.co/BHIQ26QNnO

Peter Michael @ThePeterMichael

Reported 2021-03-29 16:29:55

@Delta does it suck to be affiliated with @AeromexicoUSA @Aeromexico? I literally was just told on the phone by Aeromexico they can't do anything about my ticket problem with their own airline! How the **** does that make any sense???

Peter Michael @ThePeterMichael

Reported 2021-03-29 15:28:44

@AeromexicoUSA @Aeromexico how about fixing this problem??? Or does all of your customer service suck?

Still Screaming Into The Void #WEAR A MASK @snarkunlimited

Reported 2021-03-27 18:36:29

@meiselasb @Delta @Delta understands that voter suppression is still an issue in 2021 and they are good with it? What do the employees think? Boycott their partners including Aeroméxico, Air France, Alitalia, China Eastern, KLM, Korean Air, LATAM, Virgin Australia and Virgin Atlantic

Maisha A @_malam

Reported 2021-03-25 20:28:32

@Aeromexico from the CEO down to the call centre agents everyone's a fraud

Ahmed Iqbal @seoahmediqbal

Reported 2021-03-24 16:56:27

@rgsosauriarte @YouTube @TurismoBogota @Aeromexico @VivaAirCol @AirFranceMX @DespegarCo @Airbnb ****o 💥 I watched your channel and videos are awesome 👌👌but the problem is your channel don't have enough views because of low SEO so my suggestion is do proper SEO for grow your channel.....💥💥💥

Alexandria Maria @iamalexandriam

Reported 2021-03-21 09:05:18

@Aeromexico your staff member steals an iPhone, we get their address by tracing the phone, and your staff members say this is none of their problem 😳

TeXan1111 @T_e_X_a_n

Reported 2021-03-20 15:42:17

I never reason people hate trump, his Aeromexico 757 is sitting in rusting broke down in New York and he's not paying the bills https://t.co/ADxHJAcESB

SeñorFrog @hanesbitches

Reported 2021-03-19 14:24:55

@Aeromexico opened up my bag and found my surf board broken after a two hour flight. Please put me in contact with someone. https://t.co/C0HZmRDXER

Michael Arellano @myko53

Reported 2021-03-14 22:39:24

@AeromexicoUSA I am very disappointed in your flexibility to revise flight plans during this pandemic. Your customer service reps didn't give us full information about our tickets and are offering no resolution. @Delta had no issue canceling flights my flight in same situation...

enrique @emarroquin0918

Reported 2021-03-12 18:55:36

@deltaairlines you need to find another partner in Mexico. @aeromexico @aeromexicousa is not it.

enrique @emarroquin0918

Reported 2021-03-12 18:53:20

@Aeromexico @aeromexicousa what’s the excuse now on flight 188 to tijuana ? Are you using the same aircraft that had problems with flight 176 to Tijuana ? That that broke down?

rodrigo garnica @garnicarock

Reported 2021-03-12 12:18:58

@Aeromexico Aaand again, they accept the problem was theirs but do nothing about it. Careful there! Maybe some small user experience team could help you guys... https://t.co/lp7w0CkR8u

Christine Krzyszton @CKaway

Reported 2021-03-10 10:45:42

@spencerformiles @Love2Travel Absolutely. Based on my experience with 3 flight bookings, Aeromexico will not issue a refund even though they canceled the flights on all 3. Credit card dispute doesn't work. They're generous on the expiration of e-credits, however.

Secret Flying @SecretFlying

Reported 2021-03-08 19:18:32

@justataylorstan @Aeromexico Temporarily whilst we fixed a bug. An updated version should now be live which fixes the problem.

cheesy gordita crunch @valahree

Reported 2021-03-05 19:24:52

I will NEVER in my life purchase or fly with @flyvolaris. First time planning a trip and NEVER again. Customer service is horrible and the whole thing needs to be shut down. I will now be flying with @AeromexicoUSA

Martin @mgouellet

Reported 2021-03-04 14:18:48

Next time I consider flying @Aeromexico @AeromexicoUSA @AM_Escucha I'll just save myself a step and flush my money down the toilet instead. They cancelled my tickets last year, and told me 'one year voucher or nothing'. Still can't safely fly since not vaccinated, so I get squat.

Mr. Galdona @Galdona

Reported 2021-03-03 20:24:42

Finally got my money back from @AeromexicoUSA @Aeromexico ... they should fix their software so nobody else is overcharged. The fact that it happened to me TWICE in a month is outrageous. The fact that it took 3 phone calls (1 hour each), multiple emails to amcustomersupport...

Juan Miguel Flores @hollizter2012

Reported 2021-03-03 12:08:22

@CitImmCanada Thanks so much, just let you know that this trip involves two different airlines, 1st one from Mexico to Canada (Air Canada or Aeromexico) then 2nd one from Canada to Europe (Icelandair), as I read connections must be with the same airlines, should I will have any problem?

Mr. Galdona @Galdona

Reported 2021-03-02 14:51:56

A new day and @AeromexicoUSA is still not providing a resolution to the issue. I feel cheated... they took MY MONEY without my authorization

Tonei Glavinic, EA 🇭🇰🎗#BLM @tonei

Reported 2021-03-01 20:17:07

Shoutout to the p***enger on my Aeromexico flight who pulled her mask down to…put makeup on…while the rest of us walked past her to board the plane

Alfonso Franco @AlfonsoFranco5

Reported 2021-02-22 18:44:11

@FlySwoop Thanks a lot for your disposition, but I do not have any problem with you. My issue is against Aeromexico. BEST REGARDS.