stefany garcia @stefany81179545
Reported 2022-05-25 12:00:05
@eDreams @vanessamelisa @Visit_Morocco_ @eDreams_fr @Aeromexico @Profeco @eDreams contacted me via DM to "solve" my problem and what they told me is what they have told me these last five months, they are playing with me and with my time. I AM NOT GOING TO WAIT ANY LONGER, you have until tomorrow to give me a solution. @porterairlines
Darrell Carrington @darrellgolfnut
Reported 2022-05-25 00:06:00
@AeromexicoUSA @Aeromexico @Delta @DeltaAirlinesS3 TERRIBLE experience today - wife told me not to trust you. said unprofessional & noting will go right. Should have listened. You & Delta SUCK!!! $19.95 for an hour of internet service and it literally goes down every 5 minutes.
Reported 2022-05-24 01:17:42
@eelieli @Aeromexico @airfrance @skyteam Why did they bring us down when they made us stand waiting for a bus? There are old people and kids and it’s past midnight. They can’t even stand and many people are just sitting on the floor. My first and last time with @Aeromexico
Reported 2022-05-23 23:27:58
@GregAbbott_TX And by that you mean ALL Latinos, right governor? Say, I was driving by the airport the other day and u know what plane I saw landing? AEROMEXICO!!! Governor, you gotta shut down the skies!! We need a no fly zone and Patriot missles so we can shoot down all Mexican planes!!!
Will Trujillo @will_truj
Reported 2022-05-23 17:44:24
@AeromexicoUSA I sent you a dm already. I can’t seem to get in contact with someone that can help with this issue. #worstcustomersercive
Lara Lucic @LaraLucic2
Reported 2022-05-23 09:38:27
Pt.4 The @Aeromexico agent told us that the only way we could reach customer support was via email and ***URED us that if we emailed prior to the expiration of the vouchers, that there wouldn't be an issue 1. issuing a refund or 2. extending the expiration date on the vouchers.
Reported 2022-05-22 20:22:01
Only problem with Aeromexico … we want to fly to Nicaragua and they don’t let us in the plane. They say there are problems with the approval. Now we stack here in Mexico…
No one at the support can help us!
#aeromexico pls help us!
Just Airliners @AusterityAirli1
Reported 2022-05-22 02:54:20
Down AeroMexico way with the Boeing 777.
© See photos. https://t.co/7mG6vt0qCN
klaus DP @La_Klaus_
Reported 2022-05-21 19:33:39
@AeromexicoUSA i purchased seats 4 our flight 2morrow. tried 2 check in but the seats I purchased seem don't exist. My 75 y/o mom needs a little leg room. I couldn't fix nothing over the phone. I don't want 2 get 2 the airport 2morrow and not get seats I purchased, what can I do?
Reported 2022-05-20 15:10:39
@Aeromexico my boarding p*** has ‘ms’ added at the end of my name. My booking shows the correct name that matches my p***port. Is this just Aeromexico formatting or Will this be a problem when I fly tomorrow?
Reported 2022-05-19 18:07:57
@Aeromexico very disappointed we got ZERO RESPONSES to numerous follow-up attempts on our lost checked bag 10+ days ago. Forced to spend $800+ to replace missing items! Poor customer service with only email to handle our issue instead of real humans! NEVER flying w/ AM again 👎🏼
Olivia N @Oliosong
Reported 2022-05-19 11:06:58
@LaraLucic2 @Aeromexico I’m having the same issue. I bought 3 tickets for my family from Seoul to Mexico, they couldn’t travel because of covid restrictions. @AM_Escucha @Aeromexico refused a refund and gave me vouchers instead. But there’s no direct flight from Korea to Mexico anymore…
Aeroméxico escucha @AMESCUCHA
Reported 2022-05-18 18:25:48
@victoriaparedes @AeromexicoUSA @Chase We're sorry for the inconvinience. Please let us help you, send us a direct message so we can see how can we fix this. Thank you! *KR
Reported 2022-05-18 15:30:29
That happened on our first layover there and the room they put us in was just a cluster**** because multiple flights were listed. The gate was later changed and we had to hurry to another room. During all of this, the AeroMexico app was down so I could not keep up to date.
John Doe @Exitos__1
Reported 2022-05-16 18:41:20
@AeromexicoUSA your website and app have been down for a week- I was on hold for an hour, please cancel my trip. Siesta is over hermános. Wake the **** up. https://t.co/XF98pme8EN
John Doe @Exitos__1
Reported 2022-05-16 13:44:45
@AeromexicoUSA hi- as much as I enjoy getting ripped off by your company’s obscure policies, I need you to fix your interface. I’ve been trying to cancel a flight for a week. I’m not going to sit on hold calling your clown car of a company. Want to ***ist, or do nothing per usual
Reported 2022-05-16 05:57:04
In the news with one of the latest @BoeingAirplanes 737-9 MAX for @Aeromexico touching down at Mexico City Photo by Hector Montes de Oca #airlines #AvGeek #aviation #aviationdaily #aviationlovers https://t.co/OhQoTocgQy
Wayne Davidson @WayneDa75476685
Reported 2022-05-14 06:19:23
Aeromexico plane made quick detour to avoid crash in Mexico City https://t.co/LiTHeBykyo
Reported 2022-05-12 18:48:58
@Aeromexico shame on you. You don't deserve to be part of Skymiles. I vomit your company and you should run out of business. I've never seen such useless employees to solve my problem: stuck in Mexico airport for 24h because of your mistakes. Great way to treat a platinum client
The Peninsula Qatar @PeninsulaQatar
Reported 2022-05-12 17:30:05
Aeromexico plane made quick detour to avoid crash in Mexico City
Reported 2022-05-12 15:27:01
Aeromexico plane made quick detour to avoid crash in Mexico City https://t.co/OYIscBC5yD
Reported 2022-05-12 14:55:26
Aeromexico plane made quick detour to avoid crash in Mexico City https://t.co/fMpAlMucuV
Mj Saavedra @mjrsaavedra
Reported 2022-05-11 21:47:34
My friend and I had the WORST EXPERIENCE with Aeromexico Airlines @blogTO, please help me in sharing our story, as a lot of p***engers had the same problem #helphand #hope #spreadtheword #JusticeForP***engers #speakthetruth #P***engersRights
Ricardo Romsa @RicardoRomsa
Reported 2022-05-11 13:14:09
@AM_Escucha @Aeromexico @AeromexicoUSA what's the appropriate way of reporting damaged luggage? My suitcase is broken after a trip with @Aeromexico
tammy vinson @tammyvinson
Reported 2022-05-09 19:47:57
@AeromexicoUSA my bag was lost from MEX to SFO yesterday, and still no word.
Staff was not equip to help, no phone/chat support, and tracking didn’t work. After 2.5hrs at 12:30pm, a supervisor I had to track down finally filed a report and said I would hear today.
Brian Venisky @TechAnimator
Reported 2022-05-09 12:47:22
@AeromexicoUSA @Aeromexico Sent email@example.com an email on March 17 about an issue that needs resolving before June 29 and got reference number. No response after 4 weeks, have since sent 4 follow ups. Now close to 8 weeks and no response. I know you see me fam.
Reported 2022-05-07 21:20:17
@AM_Escucha you really let me down. My mom is stuck in CDMX and it’s all because of your lack of customer service. Such a shame. Don’t fly Aeromexico.
Amy Milonas @MilonasAmy
Reported 2022-05-06 18:15:20
@GreenerRenita If you fly Aeromexico. They allow you to leave. I left from Montreal. When I came back they forced me to do a PCR test and I ignored all the phone calls. Biggest issue is the amount of time the flights take nowadays. Unreal.
Reported 2022-05-05 17:06:10
To all my Mexican followers and lovers, Happy #cincodemayo !! Here is a #throwback , @aeromexico B777-200ER seen here touching down on 25L after a short skip from #mexicocity . - #tbt #throwbackthursday #aeromexico https://t.co/rPOtgQby8G
Reported 2022-05-04 13:13:03
@AeromexicoUSA The **** is your problem?
Paul Sherry @paulsherry
Reported 2022-05-02 10:40:06
@JustFlyGlobal @InterjetA 206-063-491 call my wife who is the adult on the reservation. 425.598.6379. Fly tonight (5/2/22) from SEA to Lima Peru (layover in Mexico cty). Fix my son's name immediately. Call @AeromexicoUSA if you need to. You said they had to fix it and they said you had to. thanks.
Ed Duckworth @EdDuckworth
Reported 2022-05-01 16:01:05
@Aeromexico left us stranded 3 weeks ago. Rude staff in Heathrow. No attempt to offer alternative travel or a refund that we are legally entitled to by UK law. Never made it to our holiday destination - over £4k down. No contact or response from customer services. Shame on you!
Santi Garcia @santi_booboo
Reported 2022-04-30 09:56:38
Chose to pay more and and have 2 stops & fly delta since i figured, i have status I’ll be upgraded on international. Nope, would’ve been better off flying Aeromexico for cheaper, 1 stop, and upgraded to full lay down seat with my delta status…. Make it make sense @Delta
Reported 2022-04-29 22:38:24
@LizzieFG @lBigDave @Aeromexico did you ever get in touch?! I am having the same issue with these crooks
Reported 2022-04-29 22:37:51
@EdgarBecerrilG @Aeromexico did you ever get in touch?! I am having the same issue with these crooks
Reported 2022-04-29 22:37:24
@LindaMackityMac @Aeromexico did you ever get in touch?! I am having the same issue with these crooks
Reported 2022-04-29 22:36:25
@SianK94 @Aeromexico did you ever get in touch?! I am having the same issue with these crooks
Reported 2022-04-29 22:36:11
@thecommonmang @Aeromexico did you ever get in touch?! I am having the same issue with these crooks
Reported 2022-04-29 22:35:32
@JamesBallardie @AM_Escucha @Aeromexico did you ever get in touch?! I am having the same issue with these crooks
Reported 2022-04-29 22:35:12
@Nels91503390 @Aeromexico did you ever get in touch?! I am having the same issue with these crooks. what did you end up doing?
Reported 2022-04-29 22:34:38
@James_Kiwi_West @Aeromexico did you ever get in touch?! I am having the same issue with these crooks
Reported 2022-04-29 22:34:16
@Nels91503390 @Aeromexico did you ever get in touch?! I am having the same issue with these crooks
Cecilia Cruz @ceciliamcruz
Reported 2022-04-28 20:05:48
@SylvesterTurner @GHPartnership Wonder if this issue is of interest to you in the context of Mexico>Houston tourism? Me and 35 p***engers are embroiled in an epic battle with @united and @AeromexicoUSA
CC @AeromexicoUSA @ConsuladoUSAMer @USEmb***yMEX
Reported 2022-04-27 16:26:14
we returned to the gate at @MCO 49 minutes ago for a maintenance issue, told we were departing, than told for a second time we were not. it has to be at least 85 degrees in this plane, where we have been for over an hour. @AeromexicoUSA
Not Your Kulak @inakomysliachii
Reported 2022-04-27 16:12:43
@frequentfly3r @biasbe @bbfranklin4 @RDavisJ1 @oneleftchosen @JeffOnTheRight The issue is the airline still has to comply with federal regulations. They can grant limited exemptions to vaccine status, but Air Canada will not consider any requests and WestJet doesn't make it easy.
Aeromexico used to be easy, but apparently they check vaxx status now too.
Daisy May Dean @DaisyMayDean
Reported 2022-04-25 10:40:53
@Aeromexico I booked x2 flights with u via Gotogate. Despite putting my middle name down when completing the ticket info to buy, it’s now missing from the flight do***ents. I tried 4times to get in contact with GotoGate, 1st attempt lasted 1hr, 2nd attempt 90min+ I’m desperate!!
Shadan Saul @shadansaul
Reported 2022-04-22 15:24:04
So not cool @Aeromexico
It’s 2022 let’s all start taking responsibility for our actions. Mistakes happen but it’s how we fix them that says more about us.
Matt Cohen @MAC99hoboken
Reported 2022-04-20 23:18:50
@Aeromexico great job kick people while they are down, cl*** act!!!!
LTC (P) Sanders @dabish09
Reported 2022-04-20 04:42:42
@caroljsroth Elaine closes an exclusive deal with Aeromexico to provide Mayan-themed Covid masks from J. Peterman only for a judge to strike down the mask mandate.
Reported 2022-04-19 01:29:03
@Delta @GobiernoMX @aifa_aeropuerto @CopaAirlines @TrenMayaMX @Aeromexico Thanks Daisy, just wanting to confirm if you guys will be flying in/out from/to NLU MSMM (Felipe Angeles), which destinations and with which frequency? Just jotting down some plans to fly to Mex from Sydney, Aus.