Is Adobe Creative Cloud down right now?
(latest update October 19, 2020)
Adobe Creative Cloud is an online service that offers access to software for graphic design, video editing, web development, and photography. Is it up or down? Is it down for me? Check the status or Report your issues below!
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em @emmarubarb
Reported 2020-10-19 11:02:33
@AdobeCare Hi, thank you restarting my laptop fix led it! No idea what was installing 😂
Matt Bach @PugetMattBach
Reported 2020-10-19 10:41:08
@SirWadeFX @PSWilliamGeorge At least you have it narrowed down to that project file. You could try importing that project into a new project - that might let you save the project but remove whatever is freaking out. Probably also time to contact @AdobeCare
Marissa @liohila
Reported 2020-10-19 10:23:17
@AdobeCare 9.4 release. I have no idea about the catalog back up. But I've had to upload new photos since this issue because I'm on a deadline for other clients and I don't want those to be removed. It wouldn't sync anything from that import.
ReeceVisuals @ReeceVisuals
Reported 2020-10-19 10:19:11
Hey, my preview keeps stuttering on premiere pro, I have the newest version and a new pc I'm not sure how to fix this, any ideas? @AdobeCare
Dobbin Consulting Inc. @DobbinConsultg
Reported 2020-10-19 10:17:04
@AdobeCare Number 5. Toggle the Adobe Fonts setting - is what I have to do every time. It does fix it. Strange though to have to do a “trouble fix” every time! 😬👍
Sanaz Bidad @sanazbidad
Reported 2020-10-19 07:52:45
@AdobeCare I checked this flow more than one time.
I read this text any time I had a problem with XD:/
I'm so tired of this issue.
Mask wearing and still pretty distant Tom Tomorrow @tomtomorrow
Reported 2020-10-18 23:08:58
@AdobeCare this is not the problem. If you are a human and not a bot, please DM me.
bᵢg pooky bₑₐᵣ zₐcₕₐᵣy ₐₘₐᵣyₗₗᵢₛ @ZacharyAmaryll1
Reported 2020-10-18 22:46:01
@tomtomorrow @AdobeCare try gimp. does pretty much everything photoshop does except crash at random
Joseph Labrecque @JosephLabrecque
Reported 2020-10-18 18:22:44
Hey, @AdobeCare - any ideas around this XD problem a student of mine is having?
https://t.co/FCj3Be1tPL
Alex @kemohsabey
Reported 2020-10-18 12:29:14
@AdobeCare Hey Adobe ! Any resolution to this issue ?
Nathan Lewis @_Nathan_Lewis_
Reported 2020-10-18 08:19:53
@AdobeCare Hi guys, can you help with this issue? I can’t open Photoshop, I just get this pop up (see image) Thanks. https://t.co/yLcocAGYHH
Bomernee @DJBobiddy
Reported 2020-10-18 03:55:20
Seriously considering getting back into making youtube videos. If I can get Adobe cc at student prices again it might just happen. Too comfortable with photoshop and premier. Really wanna do a take down video on the crappy intellivision amico. What a piece of **** it is.
♡ @ameniaasai
Reported 2020-10-17 10:59:29
i'm heavy on the adobe cc rn. everyday i'm getting a call that someone needs me to edit/fix someone else's **** up.
I feel like that nigga Sam. https://t.co/qrb12uLCJr
Saraphina🇯🇲 @PhinaFilm
Reported 2020-10-16 20:00:57
@AdobeCare The footage isn’t upside down. The footage is fine and on the sequence but once it exports, it flips and becomes upside down. I’m unsure if a Jib arm was involved when filming
Shaun Bergmann @Corvidael
Reported 2020-10-16 17:52:47
@AdobeCare FWIW, after quite a bit of troubleshooting this morning, I seem to have found the problem with Adobe CC error 113:
Slightly wonky wifi connection to my workstation.
Almost like there was a TTL in the Creative Cloud app that is too short for each packet.
Madhusudhan @Madhuzzzz
Reported 2020-10-16 15:18:20
Still the same problem @Adobe @Photoshop @AdobeCare .. these guy’s not at all working a single pie of job . They need only subscriptions charges ... pls show me the way https://t.co/6cJAOTu3yn
David Ringera @davetheeMC
Reported 2020-10-16 15:02:57
@AdobeCare It was on that by default.. but the problem has been sorted.. thank you..
Ex10 Vintage ☘︎︎ @vntvge
Reported 2020-10-16 14:29:04
@AdobeCare Ive used PS CC 20.0.10 and PS 21.2.4. Both crash when opening another psd, changing colors, etc. Sometimes just randomly after 5 mins or so. Im on Windows 10
Abhimanyu Vohra @Abhimanyu_Vohra
Reported 2020-10-16 14:09:16
@AdobeCare The link is broken
Luciano Daluz @DaluzLuciano
Reported 2020-10-16 13:29:15
@AdobeCare @AdobeVideo Same issue
Mrheydu @MrHeydu
Reported 2020-10-16 13:22:01
@AdobeCare Hey guys, I'm having playback issue of 2K footage, which I shouldn't, while using the CUDA playback option. Once I turned it off it went back to normal. why is this? I thought this would make premiere has better performance?
Cogweasel @_GearsofGames_
Reported 2020-10-16 13:04:07
@AdobeCare I am not entirely sure what to call this. Seems to be a problem with how fills and outlines are applied. Have problems with not being able to change fills and outlines sometimes as well. Surely someone else has encountered this already?!
Suzanne Brown @mocha_chick
Reported 2020-10-16 12:24:07
@MacKeyComp @Acrobat @AdobeCare @do***entgeek I do not see this same issue. My version: https://t.co/pXC2XlOMa9
Monica Franceschi @monicafrancesk
Reported 2020-10-16 10:38:28
@Adobe screenshots of what I have to deal with every time I start or restart the Mac. When CC inst. fails or I have not internet I can't use the apps. @AdobeCare doesn't answer. I paied annual subscription (1.024,00 €). Fix it! #adobe #problems @consumatori #AdobeMAX2020 https://t.co/Tw74gWGnTl
Deepak V @deepakverm
Reported 2020-10-16 10:05:14
@AdobeCare Yes please arrange a call as it becomes difficult to mention the issue in chat
Monica Franceschi @monicafrancesk
Reported 2020-10-16 07:37:00
@AdobeCare @Adobe you need to fix or change rules. Each day I have been asked to install CC and it takes a while. If I don't I am not allowed to use the apps. I cannot deal with this every day. w annual subscription I'm not allowed to use the apps if I'm not logged. https://t.co/9et90RCwKb
David Ringera @davetheeMC
Reported 2020-10-16 06:21:31
@AdobeCare I sent the crash reports.. I just haven't opened the project up yet to see if it will crash again..
Deepak V @deepakverm
Reported 2020-10-16 05:57:53
@AdobeCare @Adobe
Unfortunately I have to cancel my Plan subscription today as I was unable to use it. 3 Engineers tried their best to troubleshoot but they failed.
I would be happy to come back if you could resolve the issue.
PlasticSwans @SwansPlastic
Reported 2020-10-16 05:16:43
Why every time there's a Windows update does it screw up the sound settings with Adobe CC and Voicemeeter to a point it takes HOURS to fix? 🤬 https://t.co/0tduxWg2TH
Cogweasel @_GearsofGames_
Reported 2020-10-16 04:52:39
#adobeillustrator is truly a total dumpster fire! This is what I get when I export this vector object! Had some bugs with the gradient, but changed my approach to try and fix it. Now it just exports as black (PNG)! I am sick of this pile of trash software! @AdobeCare https://t.co/zbPQvMou99
PencillmaticDJ Comaz @Pencillmatic
Reported 2020-10-16 03:05:18
@AdobeCare I cannot use your products on a very expensive computer I bought 8 years ago. And it happened after I tried to fix YOUR never ending font sync issue. Thank you for ****ing my life with your shady short life support plans.
mira⁷ finished arkham knight 😭 @danicamiraclx
Reported 2020-10-16 02:29:10
@AdobeCare ****o, I have not saved any crash reports. I added denoise to an audio track and when I played it back thats when it started crashing. I restarted my laptop and it was still the same. I tested other files I had to see if it would crash
Francis Glenday @Edit_Moa
Reported 2020-10-15 23:39:47
@AdobeCare 14.4
3.5 GHz 6-Core Intel Xeon E5, 2x AMD FirePro D700 6 GB, 32GB 1866 DDR3, OS 10.15.7
Seems unlikely autosave kicking in mid-keystroke is a hardware issue.
Madhusudhan @Madhuzzzz
Reported 2020-10-15 22:54:17
@AdobeCare Its not turning on sir ... Need to deliver photos to my clients am really going down from your adobe crashes and this is my new venture . Adobe making me to close my new venture. Really I never ever felt that @adobe will ruin my venture
Von Glitschka @Vonster
Reported 2020-10-15 16:37:33
@AdobeCare @AdobeDesign .The problem is the sloppy vector art that is produced by Fresco. Tons of unneeded anchors which cause the scaling problems in Ai. I found a post about it on uservoice forum. It's a 14yr old problem. Only fix is to manually eyeball it.
Saraphina🇯🇲 @PhinaFilm
Reported 2020-10-15 14:42:05
@AdobeCare Hoping that if they appear on the sequence upside down then they will export the correct way around But they will always export upside down (2/2)
Saraphina🇯🇲 @PhinaFilm
Reported 2020-10-15 14:39:53
@AdobeCare No they aren’t upside down when I play them. I’ve tried exporting the clips upside down, bring them back to the sequence and the clips don’t correct themselves. I’ve also tried using the vertical flip effect so that the clips appear upside down on the sequence (1/2)
MOBOX @moboxgraphics
Reported 2020-10-15 12:51:08
@AdobeCare Yeah no problem. I can also share the project file.
Windows 10 Home Ver. 2004
Intel i7 8700k @ 4.88GHz
ASUS TUF Z370-PRO
Gigabyte GTX 1080
64GB G.Skill 3200 DDR4
Madhusudhan @Madhuzzzz
Reported 2020-10-15 11:39:54
I beg you to solve this problem @Adobe @AdobeCare ... really worst worst adobe products this is the 5 th time https://t.co/2tHxzQtnkA
🎃 Nick de Braaaaiiinnsss 🎃 @NickdeBruyne
Reported 2020-10-15 08:51:10
@AdobeCare This has nothing to do with my issue?
Davy Wright @DavyWA
Reported 2020-10-15 07:25:07
@AdobeCare I can't reset my p***word as your criteria doesn't let me, how do I fix this one? 🤔
(this won't be my p***word just used for demonstration purposes) https://t.co/lt1LtIcuuI
Kirstenjoyweiss @Kirstenjoyweiss
Reported 2020-10-14 23:31:57
@AdobeCare I’m using CC but, after about 6 hours with your techs who kept asking me over and over whether I use cloud and I kept Saying not regularly...
The issue is the program says it backs up locally, but does not back up any of the albums or photos in them or delete records etc
Yoni - Best BBQ Show @BestBarbecue
Reported 2020-10-14 19:53:07
Hey @AdobeCare @Adobe @creativecloud @AdobeVideo
I called on Sunday for a reframe issue, promised a call Monday, nothing.
Called again Tuesday, promised a call that day. Nothing.
Your agents continue to make false promises. It's a simple question and no one wants to answer it.
Valp Maciej Hajnrich @valpnow
Reported 2020-10-14 16:10:16
@AdobeCare Still nothing. it works all fine in AI and Corel Painter. It seems like PS issue only :(
Iain Reid @iain_reid
Reported 2020-10-14 09:45:22
@AdobeCare I'm using Illustrator, and it was a UX improvement suggestion, not a problem.
Anouar. @anouaar_
Reported 2020-10-14 09:05:05
@AdobeCare Problem solved
Thanks for the support 🙏
Anouar. @anouaar_
Reported 2020-10-14 09:04:50
@AdobeCare Problem solved
Thanks for the support 🙏
Nicholas van der Walle @eehbyeck
Reported 2020-10-14 08:40:41
@AdobeCare @AdobeDesign Done: https://t.co/Sx34yb0aYm 👍
Aida Alami @AidaAlami
Reported 2020-10-14 06:04:14
@AdobeCare Problem solved. Impressed that you reached out without being mentioned 🙏🏽. Thank you.
Witty Ditty Designs @WittyDitDesigns
Reported 2020-10-14 04:35:30
@AdobeCare ****o, I have an up to date subscription to Adobe Acrobat Pro, but I can no longer use the editing tools to make changes to PDFs. I contacted you to help fix it and still not sorted. Haven't been able to use it all month! Help! 😠